The price is amazing. I was worried about how the flight would be as I never flew then. Seats were very comfortable. We had lots of legroom. The Akron airport was really nice. Overall it didn't have the stress we usually experience with flying. Highly recommend
Flight delayed and moved to another gate. Got a text message updating the gate as final boarding finished. Missed flight, fighting for my refund
3+ hour delay mechanical issues
Prior to boarding we were told the flight was still on time up until about 20 minutes after the scheduled departure time. Details on the new departure time and gate were not provided to us in a timely fashion and we were lead to board a flight to Pittsburgh only to realized upon scanning my boarding pass that it was the wrong flight when signage at the gate said Providence. However, once on board the plane was comfortable and staff courteous and nice.
Perfect. Even got a screwdriver in Pitt to fix my sons luggage. Awesome airline.
Outside of a 30min delay getting back home; this an excellent airline and will definitely use again.
Everything was on-time and easy breezy. Good prices and good service. Polite and helpful crew members.
Flight exceeded my expectations. Crew was upbeat and flight was on time.
Ticketing agent never said our flight was delayed. It went from a 2 hr to 3 hr delay to just cancelled….why…lack of crew. Breeze doesn’t even have a phone number to call. You have to “text” them or use Facebook messenger to get in touch with someone. If you’re trying to market a new airline, make sure you have crew to fly if you’re going to run flights. The plane was literally at the gate.
The price is amazing. I was worried about how the flight would be as I never flew then. Seats were very comfortable. We had lots of legroom. The Akron airport was really nice. Overall it didn't have the stress we usually experience with flying. Highly recommend
Flight delayed and moved to another gate. Got a text message updating the gate as final boarding finished. Missed flight, fighting for my refund
3+ hour delay mechanical issues
Prior to boarding we were told the flight was still on time up until about 20 minutes after the scheduled departure time. Details on the new departure time and gate were not provided to us in a timely fashion and we were lead to board a flight to Pittsburgh only to realized upon scanning my boarding pass that it was the wrong flight when signage at the gate said Providence. However, once on board the plane was comfortable and staff courteous and nice.
Perfect. Even got a screwdriver in Pitt to fix my sons luggage. Awesome airline.
Outside of a 30min delay getting back home; this an excellent airline and will definitely use again.
Everything was on-time and easy breezy. Good prices and good service. Polite and helpful crew members.
Flight exceeded my expectations. Crew was upbeat and flight was on time.
Ticketing agent never said our flight was delayed. It went from a 2 hr to 3 hr delay to just cancelled….why…lack of crew. Breeze doesn’t even have a phone number to call. You have to “text” them or use Facebook messenger to get in touch with someone. If you’re trying to market a new airline, make sure you have crew to fly if you’re going to run flights. The plane was literally at the gate.
The price is amazing. I was worried about how the flight would be as I never flew then. Seats were very comfortable. We had lots of legroom. The Akron airport was really nice. Overall it didn't have the stress we usually experience with flying. Highly recommend
Flight delayed and moved to another gate. Got a text message updating the gate as final boarding finished. Missed flight, fighting for my refund
3+ hour delay mechanical issues
Prior to boarding we were told the flight was still on time up until about 20 minutes after the scheduled departure time. Details on the new departure time and gate were not provided to us in a timely fashion and we were lead to board a flight to Pittsburgh only to realized upon scanning my boarding pass that it was the wrong flight when signage at the gate said Providence. However, once on board the plane was comfortable and staff courteous and nice.
Perfect. Even got a screwdriver in Pitt to fix my sons luggage. Awesome airline.
Outside of a 30min delay getting back home; this an excellent airline and will definitely use again.
Everything was on-time and easy breezy. Good prices and good service. Polite and helpful crew members.
Flight exceeded my expectations. Crew was upbeat and flight was on time.
Ticketing agent never said our flight was delayed. It went from a 2 hr to 3 hr delay to just cancelled….why…lack of crew. Breeze doesn’t even have a phone number to call. You have to “text” them or use Facebook messenger to get in touch with someone. If you’re trying to market a new airline, make sure you have crew to fly if you’re going to run flights. The plane was literally at the gate.
Pros: "The crew was very nice."
Cons: "Frontier has actually become less comfortable than Spirit. And your bag charges are outrageous."
Cons: "Very rough landing"
Pros: "It was faster than originally said."
Cons: "there was not enough snacks on the plane. They were out of many food item. One flight attendant seemed really angry about it. Our flight was late 9 hours. Crew was overwhelmed with everything. Needed someone to deal with us. Hard to get any useful information to passengers."
Cons: "Seats were made of hard plastic and did not recline. No radio or TV. No free food offered. Waited hours as they had to locate a mechanic, repair an armrest and then do the paperwork to prove that he had finishes the armrest!"
Pros: "Crew was great,seats not so comfortable"
Cons: "Snacks,drink,larger tray table"
Pros: "Crew was professional and friendly"
Pros: "The crew was very nice"
Cons: "It was difficult hearing when the captain was giving announcements."
Pros: "I have never flown Frontier. Everything was smooth. Crew was friendly and helpful. Did not purchase food items on plane and there is no entertainment but I knew that booking the flight. I sat in the 3rd row and had a reclining chair and plenty of leg room. Bags checked easily and in baggage claim fairly quickly. Frontier has a new fleet of planes and this plane was very clean and newer. I will fly frontier again. Price is right and great expierence. What more can you ask for?!"
Pros: "The price was cheap"
Cons: "The seats were miniature, you dont get any food/snack included, it took 1 hour to get our baggage, it took 49 minutes to get off of the plane, the pilots were late on the flight there, the plane was delayed 1.5 hours on the way back, you have to not only pay for the flight but then you have to also pay for your seat. I will never fly frontier again."
Pros: "The ease of the flight from the time I walked into Tampa until I walked off the plane in Denver."
Cons: "Pricing on carry ons 50$!"
Pros: "Inexpensive flight"
Cons: "Boarding , they didn’t register my boarding pass"
Cons: "Flight was delayed"
Pros: "Mostly that it was a non-stop flight. Flight attendants were nice."
Cons: "I didn't care for all the "ups and extras" that were added to the base cost of the flight....one bag for 40 bucks, 17 bucks just to sit there? Ridiculous!"
Pros: "I loved when I got to my destination so that I was able to get off this plane."
Cons: "After having chose a seat weeks in advance I show up to board and realize my seat is the Very back at 41C. No window, dark, and right near the bathroom so it smelled awful"
Pros: "The actual price was very good, but the seat and bag fees were disappointing."
Cons: "I don’t care if there’s food or not, but nobody should have to pay for a seat or luggage."
Pros: "Arrived safely"
Cons: "On 4 legs, at least 2 had rickety planes that would seem to suggest poor fleet maintenance - noises and significant vibrations I rarely experience on other airlines/aircraft; kayak app was reporting that our flight was halfway to SLC, despite the fact that it was delayed at the gate; Frontier's pricing policy on luggage and onboarding services make it HIGHLY unlikely I will ever fly them again"
Cons: "A little cramped and you should be more upfront about a dumb fee of $45 for a carry on. I thought I was getting a good deal on a flight but I guess I was wrong. I will probably fly with an airline that doesn’t charge you for something that should be free from now on"
Pros: "Cost- this was round trip flight. Both were fine. Although further from my house ISP was easy to get to, easy to check in/security lines non existent and food service while waiting was sufficient. I had booked thru KIWI for 1st time and was concerned when they could not auto check me in/send me boarding pass to print due to computer issues. I like to check in before hand , have boarding pass in hand but my counter check in was fast and easy with no additional fees. Clean new planes"
Cons: "Nothing. Knew what low cost flight required, packed accordingly to avoid extra fees, but would have paid if that did not work out."
Pros: "airplane cabin was clean."
Cons: "boarding was late and they didn't even say anything. no apology or anything. It was also hard to hear announcements over the PA system"
Cons: "1:45 minutes late leaving now we're sitting on a runway in Chicago for 15 minutes waiting for a gate....... Bullshit"
Pros: "You pay for what you get. Least comfortable flight but also cheapest."
Cons: "Seats"
Cons: "Was unable to make it"
Pros: "Comfortable seating for a 6' 2" passenger. The tiny tray was just right for a drink."
Pros: "The flight crew was good."
Cons: "Carry on charges are asinine. The same charge for checking in baggage is the same for carry-ons. Clarification needs to be in writing so that options are weighted prior to making my way to the counter."
Pros: "I am probably a little more biased because tampa airport was celebrating the innaguration of the flight. Also the flight was very affordable and the plane seemed new and clean. Staff was very sweet and pilots were early."
Cons: "Snacks and drinks were all at a fee and there wasn't much leg room after the people in front of you lean back. We were unable to choose our seats. The seats themselves were extremely firm and uncomfortable. There was also no entertainment option, even for a fee or wifi available during a 3 hour flight. Deboarding took a while."
Pros: "Nothing except the crew."
Cons: "Where to start? Messed up my TsA pre-check which almost cost me to miss flight, no almenities on board, tray table shorter than my iPad. This flight and airline is a joke, never again."
Cons: "First the seats are the most uncomfortable metal chairs wrapped with material I've ever sat in. A 20 minute flight I could handle but after four hour flight my back hurt. You ask to review entertainment and food...why? You offer nothing substantial for either one."
Pros: "For my flight out, it was on time. Efficient. Nice crew."
Cons: "This is a criticism of flights in general that are 'economy'... no blankets or pillows or even a pack of peanuts! Basically, a seat on a plane. If you want anything else, you pay..."
Pros: "frontier and kayak allowed me to double book because kayak didn't send me a confirmation when I initially booked the flight several weeks ago"
Cons: "using Kayak!!! This website is a scam. I may fly Frontier again but it definitely won't be through Kayak!"
Pros: "All on time, friendly staff."
Cons: "Having said that, No reclining seat, no snacks, no TV For lacking these things I'd expect the flight to be cheaper"
Cons: "The seats were the most uncomfortable I've ever experienced. Couldn't sleep on the Redeye flight because seats were so stiff and didn't recline. I will choose other airlines if at all possible. Plus there's a charge for a glass of club soda for heaven sakes. Otherwise everything else was fine."
Pros: "Thank you so much for a safe flight. One of the better ones I have had when flying! I appreciate the safety of the pilot and the crew meeting our needs."
Pros: "The flight and crew were pleasant, on time, and orderly. No issues with seat selection and plane was on time and seemed maintained."
Cons: "Be aware that there is a fee for seat selection, any carry on bag, and/or a checked bag. There is a free personal bag allowed."
Pros: "I flew from Denver to Tampa and returned to Denver the same day (evening)."
Cons: "My flight from Tampa was good after I explained I told the check in representatives I literally had just dropped off my kids from their Christmas break and returning back to Denver. I little irritating to explain during he holiday hustle and bustle."
Cons: "Flight was canceled when it was clear that the crew wasn't ready. Frontier would clearly rather inconvenience the customer rather than themselves."
Pros: "Nothing"
Cons: "$2.99 for a cup of coffee - c'mon man! The Indian passengers behind us not only had a screaming kid most of the flight but possibly the worst BO that I've ever smelled! The flight was full (of course) so there was not an option for another seat. I will pay more next time for another airline!"
Pros: "Boarding was easy, flight crew was friendly"
Cons: "Seats need to be more comfortable with more leg room, drinks were $2.99 and cost of carry on and checked luggage"
Pros: "great price; plane was clean and new; attendant at ticket counter at the airport was friendly and helpful, though I'm not certain she was a Frontier employee (may have been a shared discount airline counter)."
Cons: "trying to navigate the web page to check in on my phone was painful and ultimately fruitless. followed up by trying to call the reservations line, which was equally a waste of time. based on my experience, either find your way to a computer to check in (presumably that works, though can't say for sure), or save yourself the time and stress and just plan to head to the check in desk at the airport."
Cons: "seats suck late late and late"
Cons: "The seats are extememly uncomfortable and you can't even recline them. Ok, maybe the first three rows but the rest of us are screwed. This airline used to be so good. Never riding with Frontier again."
Pros: "not much"
Cons: "From Tampa no wheelchair there for me at first & when chair was available staff was rude, plane delayed & terminal changed, no one brought me to new terminal, some stranger helped me instead. Flight attendant on flight#1016 heavyset blonde lady did not welcome us, smile-nothing, asked for blanket & she was rude about that, didn't ask me if I wanted a drink which I did & then she got mad at me cause she had to backtrack to me, nobody offered to help me get my carry on bag down(remember I was in a wheelchair) again a stranger helped me. No thank u when leaving plane. All from same rude flight attendant. I will not recommend Frontier to anyone.This was on7-30-16. From Pamela Ferroir 812 Reber Street, Shoemakersville, PA 19555"
Cons: "The lawn seats did not recline, very uncomfortable. I felt like we were nickled and dimed. I always used to fly Frontier in the past but will try not to anymore"
Pros: "I really liked the great price I got for a round trip ticket to Florida to visit my brother. I compared many flights, and Frontier offered the best deal."
Cons: "I think that next time I use Frontier Airlines, I will spend the extra money on a roomier seat. I felt a bit cramped in the regular seat. I was surprised that I actually had to pay for my seat."
Pros: "The reason we flew Frontier was because of the low price. We didn't pay for any of the "extras" that we were offered. Perhaps the next thing will be a charge to use the restroom."
Pros: "Nonstop flight ontime"
Cons: "Chair comfort and food selection all charged and $30 carry on charge"
Pros: "The seats were pretty comfortable and the flight attendants were excellent."
Cons: "Having to pay $2 for a non-alcoholic drink is just silly. I had to pay for my party to sit together but other people that I know were on the same flight and did not have to pay extra to sit together. Our flight out of Philly was three hours late departing and we were told a "reason" only an hour before we left. Not in any rush to fly Frontier again."
Pros: "Everything ran smoothly and the trip from PHL to TPA was nice and easy."
Cons: "We were running late. It would have been nice to have an announcement. Also I knew about the charge for seats and bags but it would be nice if flyers knew about that up front"
Pros: "The flight attendants were very friendly on this flight, even offering to help me carry my son's car seat as I was traveling with 3 children under 8 by myself (this doesn't often happen with flight attendants on any carrier!)"
Cons: "- boarded early and then made announcement that they were closing the door and everyone needed to board (this was 30 mins. before scheduled departure); my children and I were running to this gate from another gate when we had to make a pit stop at the bathroom for my 2 year old to use the potty - we heard the announcement and sprinted to the gate in enough time, but 1 minute more and they would have had the door closed and not let us on."
Cons: "When I book a flight on price I don't expect to be charge after that for everything. They used to be one of my favorite, but I haven't flown with them for awhile. I guess you need to research there policies be fore booking, people budget there travels, so it really sad that once you check in your charged for luggage, carry-on's, and your seat you even get charges for a drink of water. I won't fly with them again!"
Pros: "It was affordable, quick and easy."
Cons: "They make you pay for any drink, even a cup of soda. So cheap airfare equals no free drinks. They don't even give a small bag of nuts anymore... All the airlines air cheap skates today. But what can ya do. That's what we get today."
