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Orderliness

Staff showing ignorance on "checking-in once for one trip", say from Abidjan to Blantyre. They kept me waiting but with little help.

The plane is spacious. It gives leg comfort

I like the food and the service plus the entertainment on the Telvision

Nice food, wonderful entertainment.

Old fashioned seat, no usb to charge my phone, battery went ;off and couldn't make a call to my family to assure them of a half way safe trip while stopping over for almost 6 hours in Ataturk Intl. Airport, Turkey.

Clean aircraft, friendly staff, flight was quite empty so it was nice and quiet.

on the return flight the Flight attendants were not attentive. I attempted to purchase duty free and submitted my order slip and neither of them came back to me after asking 3 times. I was disappointed in the customer service. My overall experience would have been excellent had it not been for this incident.

The plane on this part was not too bad.

Flight attendants excellent. Flights both on time.

Film selection could have been better

The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted.

N/A

Boarding was on time and the service was nice. The cabin crew were nice too.

Food can be improved.

I like Ethiopian and have been flying with them since about 1990

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Flight was on time, staff were professional

The food was not sufficient. Only one choice of food which is pasta was served as the chicken was finished. This happened in both flights. They didn't have enough drinks as well.Boarding took a long time. More staff needed to ease boarding stress

The entertainment and food was good.

Delayed for almost 2 hours before boarding; and this problem of no USB to charge phones from Abuja to Istanbul is a frequent problem, old fashioned seat and aircraft. Some of the air hostess were mean and hoarding foods.Nigerians patronize Turkish Airlines a lot. Turkish Airlines need to improve better and treat customers right.

The seat was comfortable, good leg room for a person of my size (5' 8"), the entertainment was excellent.

Customer service was excellent

Delayed flight making it ease to miss your connecting flights..

Crew, food and entertainment are great. Crew makes sure they keep passengers hydrated!

Plane was late and threw the overall boarding process off

There could be serving of more drinks during the night on the flight. I was dehydrated throughout the flight.

The $600.00 fee to change the flight was too high. For this reason I may not chose SA in the near future.

That it was a direct flight; Pleasant crew

Hard seats; In flight entertainment system did not work well: touch screen did not work well. Called the crew to help; it began to work, then not. I believe the problem was the touch screen technology.

Excellent flight eperience