Pros: Nothing at all. If I had the option , I would have got off the airline.
Cons: Most use line airline in the world. I got the flight from Guangzhou to Nairobi. All of a sudden the flight was delayed for 6 hours and the airline put me up at the hotel. Woke me up early in the morning saying that the flight is now ready to leave. When I get to the airport, there is a delay of 3 hours. When I get to NAIROBI, MY FLIGHT TO Blantyre has left. Next morning , I take a flight to Lusaka/ Harare and finally to Blantyre. I reach my final destination after some 3o hours. Return journey was even worse. Flight was to leave at the scheduled time from Nairobi and again there was a 7 hour delay. Guests were taken to the hotels in a broken down bus from the scrap yard. Again, got. Early call in the morning, and was at the airport at 5am . Flight did not leave until 10am. Basically , Kenya Airways has a novel way to torture their passengers. I will never ever travel again on KENYA Airways even if it is free or they pay me to fly on their flights. They are in the wrong business . They should get out of this business so that customers will not have to suffer.