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FAQs about flying with Kenya Airways

  • What is Kenya Airways' carry-on size allowance?

    On board Kenya Airways flights, cabin baggage should not exceed 21x13x9in. If your hand luggage is bigger, the Kenya Airways assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Kenya Airways fly to?

    Kenya Airways offers direct flights to 47 cities in 36 different countries. Nairobi, Mombasa, and Johannesburg are the most popular cities covered by Kenya Airways.

  • What is Kenya Airways’ primary hub?

    Kenya Airways concentrates most of its flight operations in Nairobi.

  • How does KAYAK find such low prices on Kenya Airways flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Kenya Airways.

  • What’s the cheapest route that Kenya Airways flies?

    In the last 72 hours, the cheapest route flown by Kenya Airways found on KAYAK was from Eldoret to Nairobi, with a price of $118 for a round-trip.

  • What are the most popular airports for Kenya Airways flights to depart from?

  • Is Kenya Airways part of an airline alliance?

    Yes, Kenya Airways is part of the SkyTeam airline alliance.

  • How many destinations does Kenya Airways fly to?

    In total, Kenya Airways flies to 47 destinations.

See more FAQs

Kenya Airways customer reviews

6.9
OkayBased on 341 verified guest reviews
7.1Boarding
6.3Entertainment
7.7Crew
6.4Food
6.9Comfort

Pros +
Cons -

Show reviews that mention
Traveler rating:
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V
6.0 Okay
JFK-NBO
Customer service not the greatest my bags were left behind at JFK
R
3.3 Poor
NBO-JFK
Cons:Seats are not comfortable for a 14 hour flight. One meal was served 1 hour before landing, Need for more drinks and food during a 14 hour flight. Flight was held at gate for 45 minutes before takeoff without explanation. Luggage was not transferred from a connecting flight.
V
2.0 Poor
NBO-JFK
Pros:I didn't fly throw the Kenyan airlines because they kept delaying my flight time and they want to spend 24 hours at the airport because of my wife is passports is not american passport, so I had to change the flight , the worst experience ever in my flight life
A
2.6 Poor
EBB-NBO
Pros:nothing I liked about this flight. Our flight was delayed by more than 6 hours. Even though airline had an opportunity to bump us in their sister airline- precision airline in earlier flight Nairobi, they refused to help us. Precision air had lot of seats empty.
Cons:Kenyan airways do not care about customers and inconvenience they are facing. We were suppose to arrive Dar at 7:30 pm and instead now we will arrive at 1:30 am on 28th Jan 2020.
K
7.6 Good
JFK-NBO
Pros:Crew was attentive, punctual, and third meal on a 14 hour flight is right.
Cons:Movies are badly dated, and a bit limited in choice. System was a bit difficult to navigate, and slow to respond.
B
10.0 Wonderful
CDG-NBO
Pros:Yes the crew was amazing
Cons:Provide food for kids first before even the special meals people
V
4.0 Mediocre
CPT-NBO
Cons:Comfier seats Some entertainment...there was none. Plane very hot and claustrophobic
V
6.6 Okay
KGL-NBO
Pros:The crew was amazing, and the flight was really short and comfortable.
Cons:Update the movies and music on the passengers's TV
V
7.6 Good
NSI-NBO
Pros:The journey from Yaoundé was great. The crew was excellent. Part of food needs improvement. The journey from Nairobi was good and we arrived earlier than expected.
Cons:The flight for on Nairobi, had no entertainment, nowhere to charge cellphones.
B
10.0 Wonderful
NBO-JFK
Great hospitality

Kenya Airways flight status

Sat 7/27

Kenya Airways route map - Which destinations does Kenya Airways fly to?

Find out which destinations you can fly to direct with Kenya Airways by entering your departure airport. If you want to know if Kenya Airways flies a certain route, enter both the departure and destination airport before hitting search.
Sat 7/27

All Kenya Airways flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
479Kigali (KGL)Nairobi (NBO)1h 30m
205Mumbai (BOM)Nairobi (NBO)6h 15m
419Entebbe (EBB)Nairobi (NBO)1h 15m
202Nairobi (NBO)Mumbai (BOM)6h 20m
600Nairobi (NBO)Mombasa (MBA)1h 0m
499Zanzibar (ZNZ)Nairobi (NBO)1h 20m
520Nairobi (NBO)Abidjan (ABJ)6h 5m
520Abidjan (ABJ)Dakar (DSS)2h 50m
511Accra (ACC)Nairobi (NBO)5h 40m
510Nairobi (NBO)Accra (ACC)5h 40m
510Accra (ACC)Freetown (FNA)2h 20m
511Freetown (FNA)Accra (ACC)2h 30m
509Monrovia (ROB)Accra (ACC)1h 50m
508Accra (ACC)Monrovia (ROB)2h 0m
741Maputo (MPM)Nairobi (NBO)3h 55m
255Dzaoudzi (DZA)Nairobi (NBO)2h 30m
307Dubai (DXB)Mombasa (MBA)5h 25m
619Mombasa (MBA)Nairobi (NBO)1h 0m
402Nairobi (NBO)Addis Ababa (ADD)2h 0m
254Nairobi (NBO)Dzaoudzi (DZA)2h 30m
740Nairobi (NBO)Maputo (MPM)4h 10m
403Addis Ababa (ADD)Nairobi (NBO)2h 10m
266Nairobi (NBO)Moroni (HAH)2h 30m
275Port Louis (MRU)Nairobi (NBO)4h 20m
274Nairobi (NBO)Port Louis (MRU)4h 20m
2Nairobi (NBO)New York (JFK)15h 0m
756Nampula (APL)Nairobi (NBO)2h 30m
756Lilongwe (LLW)Nampula (APL)1h 15m
756Nairobi (NBO)Lilongwe (LLW)2h 15m
100Nairobi (NBO)London (LHR)9h 20m
3New York (JFK)Nairobi (NBO)14h 0m
116Nairobi (NBO)Amsterdam (AMS)9h 0m
101London (LHR)Nairobi (NBO)8h 35m
486Nairobi (NBO)Dar Es Salaam (DAR)1h 30m
256Nairobi (NBO)Antananarivo (TNR)3h 20m
250Nairobi (NBO)Victoria (SEZ)3h 15m
311Dubai (DXB)Nairobi (NBO)5h 15m
498Nairobi (NBO)Zanzibar (ZNZ)1h 20m
706Harare (HRE)Nairobi (NBO)2h 55m
706Nairobi (NBO)Lusaka (LUN)2h 45m
706Lusaka (LUN)Harare (HRE)1h 5m
310Nairobi (NBO)Dubai (DXB)5h 15m
521Dakar (DSS)Abidjan (ABJ)2h 55m
521Abidjan (ABJ)Nairobi (NBO)6h 25m
554Nairobi (NBO)Kinshasa (FIH)3h 20m
555Kinshasa (FIH)Nairobi (NBO)3h 30m
117Amsterdam (AMS)Nairobi (NBO)8h 35m
765Johannesburg (JNB)Nairobi (NBO)4h 5m
306Mombasa (MBA)Dubai (DXB)5h 35m
887Bangkok (BKK)Nairobi (NBO)9h 15m
887Guangzhou (CAN)Bangkok (BKK)2h 25m
586Nairobi (NBO)Lubumbashi (FBM)2h 30m
586Ndola (NLA)Nairobi (NBO)2h 30m
586Lubumbashi (FBM)Ndola (NLA)0h 45m
766Nairobi (NBO)Johannesburg (JNB)4h 15m
886Nairobi (NBO)Bangkok (BKK)9h 31m
535Lagos (LOS)Nairobi (NBO)5h 20m
534Nairobi (NBO)Lagos (LOS)5h 15m
363Mogadishu (MGQ)Nairobi (NBO)1h 45m
362Nairobi (NBO)Mogadishu (MGQ)1h 45m
263Antananarivo (TNR)Nairobi (NBO)3h 20m
489Dar Es Salaam (DAR)Nairobi (NBO)1h 25m
785Cape Town (CPT)Nairobi (NBO)5h 45m
784Nairobi (NBO)Cape Town (CPT)5h 45m
416Nairobi (NBO)Entebbe (EBB)1h 20m
474Nairobi (NBO)Kigali (KGL)1h 30m
670Nairobi (NBO)Kisumu (KIS)0h 50m
112Nairobi (NBO)Paris (CDG)8h 40m
594Douala (DLA)Nairobi (NBO)4h 10m
594Bangui (BGF)Douala (DLA)1h 45m
594Nairobi (NBO)Bangui (BGF)3h 10m
657Kisumu (KIS)Nairobi (NBO)0h 50m
115Paris (CDG)Nairobi (NBO)8h 25m
661Eldoret (EDL)Nairobi (NBO)0h 50m
660Nairobi (NBO)Eldoret (EDL)0h 50m
352Nairobi (NBO)Juba (JUB)1h 45m
353Juba (JUB)Nairobi (NBO)1h 40m
782Nairobi (NBO)Livingstone (LVI)3h 15m
782Livingstone (LVI)Cape Town (CPT)3h 10m
704Nairobi (NBO)Harare (HRE)3h 0m
793Victoria Falls (VFA)Nairobi (NBO)3h 15m
792Victoria Falls (VFA)Cape Town (CPT)3h 10m
584Lubumbashi (FBM)Nairobi (NBO)2h 30m
584Ndola (NLA)Lubumbashi (FBM)0h 40m
793Cape Town (CPT)Victoria Falls (VFA)2h 50m
792Nairobi (NBO)Victoria Falls (VFA)3h 15m
704Harare (HRE)Lusaka (LUN)1h 5m
584Nairobi (NBO)Ndola (NLA)2h 40m
704Lusaka (LUN)Nairobi (NBO)2h 40m
461Bujumbura (BJM)Nairobi (NBO)1h 40m
460Nairobi (NBO)Bujumbura (BJM)1h 40m
427Arusha (JRO)Nairobi (NBO)1h 0m
577Douala (DLA)Bangui (BGF)1h 45m
577Bangui (BGF)Nairobi (NBO)3h 15m
426Nairobi (NBO)Arusha (JRO)1h 0m
251Victoria (SEZ)Nairobi (NBO)3h 10m
783Livingstone (LVI)Nairobi (NBO)3h 15m
783Cape Town (CPT)Livingstone (LVI)2h 50m
More flight routes

Kenya Airways contact information

Overview of Kenya Airways

Although this airline is based in Kenya, it offers flights to a variety of destinations across the world that are located in 41 different countries. For those that would like to visit Europe, you can choose from places like France, Switzerland, and the United Kingdom. If you would rather go somewhere in Asia, popular choices are Thailand, India, and China.

When you decide to travel with Kenya Airways, there are two classes for you to choose from, which are referred to as Economy and Business. Economy will provide you with standard benefits like snacks, drinks, and access to the plane’s entertainment system, while Business comes with a larger seat that provides more legroom, priority check-in, priority boarding, access to the airline lounge, and a gourmet meal.

Kenya Airways is known for having many connections with other airlines, such as KLM, which owns part of the company. Additionally, the airline is a member of both SkyTeam and the African Airlines Association, both of which are air alliances. They also maintain codeshare agreements with many other international airlines, including Air France, Delta Air Lines, EgyptAir, and Precision Air.

This airline has 40 planes that make up its fleet, with almost all of them being either Boeing or Embraer. Although the Embraer 190AR is the company’s smallest plane, it is the aircraft that is used the most often, as it is best suited for medium-range flights and can fit almost 100 passengers. For longer trips, the Boeing 787-8 is commonly used instead, as it can fit over 230 passengers and has a substantial amount of space for Business Class seats.

Kenya Airways information

IATA CodeKQ
Routes106
Top routeMombasa to Nairobi Jomo Kenyatta Intl Airport
Airports served47
Top airportNairobi Jomo Kenyatta Intl

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