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United States to Berlin Flight Information

Flights Arrive in Berlin
Flights Depart from United States
Flight Price $320
Airlines WOW air, Finnair, Icelandair, Norwegian, Delta, Iberia, TAP AIR PORTUGAL, SAS, Lufthansa, SWISS, British Airways, Aer Lingus

Top Tips for Finding Cheap Flights to Berlin

Looking for cheap airfare to Berlin? 25% of our users found round-trip tickets to Berlin for the following prices or less: From New York $486, from Chicago $546, from Los Angeles $648
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly to Berlin is February.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest Berlin flight deals.
If you have a flight to Berlin, chances are you’ll fly into one of two airports: Berlin Tegel (TXL) in northwest Berlin, or Berlin Schönefeld (SXF) in the southeast. Berlin Tegel is the main airport in Berlin and has five terminals (A, B, C, D, and E), with Terminal A housing the majority of the amenities and services.
Have a lengthy layover? Take a nap in one of the napcabs available in Tegel’s Sky Conference area. Each sleeping cabin offers not only a bed for a private retreat, but also a workstation and various other technical comforts. After relaxing, you might even want to stop by the in-terminal hair salon.
If you’re looking for something to do at Berlin Tegel Airport, consider spending some time in the luxurious C-Lounge. Spread over three floors, it offers travelers a coffee lounge, bar, silent lounge, WiFi access, and a roof terrace. It is located on the airside of Terminal C near Gate 80. There is also a children’s play area in Terminal C.
Are you an airplane enthusiast? Buy a ticket to the open-air observation decks, where you can watch the planes fly in and out from a great vantage point and catch some sun at the same time. It’s open daily, but opening hours change according to the time of year.

FAQs - Booking Berlin flights

How long is the flight to Berlin?

Flights from New York 8h 28m
Flights from Philadelphia 8h 46m

What is the cheapest flight to Berlin?

The cheapest airline ticket to Berlin from United States in the last 72 hours was $320 round-trip on the route Boston to Berlin. The most popular route is New York to Berlin and the cheapest ticket found on this route in the last 72 hours was $1208 round-trip.

Which airlines fly to Berlin?

In general from United States, Air Canada, Brussels Airlines and Lufthansa fly the most to Berlin. The most popular route is from New York, and Air Canada, Brussels Airlines & Lufthansa fly this route the most.

Which Berlin airport is closest to central Berlin?

Berlin is served by 2 major airports. Tegel (5 miles) is the closest to the center of Berlin and Schönefeld is 11 miles away from the center. View on Map.

What is the quickest way to reach Berlin city center from TXL?

If you’re looking to reach the eastern part of the city, the Jet Express Bus TXL headed to Alexanderplatz is your bus and will take approximately 45 minutes. If you’re headed westward, you’ll want to take the Jet Express Bus X9 in the direction of Zoologischer Garten, which takes approximately 20 minutes.

How far is Berlin Tegel Airport from major train stations?

The Südkreuz and Berlin Hauptbahnhof train stations are a short 30-minute ride from Tegel. Once there, travelers can catch one of the numerous long-distance rail routes with connections to other European cities and countries offered by Deutsche Bahn.

What is there to eat at Berlin Tegel Airport?

After landing from your flight to Berlin, enjoy a classic German pretzel (Brezel), Currywurst, and beer. These and other exciting food and drink options can be found at several restaurants around the airport. A few noteworthy locations include Augustiner Bierbar, Berliner Pilsner Bar, Brezel Fritz, EsS Bahn, Mayer’s, and NU, which has a panoramic view of the taxiway. Several restaurants offer a significant vegetarian spread as well.

Which hotels offer shuttle services to and from Berlin Tegel Airport?

If you want to go straight to your hotel from the airport without having to wait for public transport, there are plenty of hotels offering free shuttle services. These include Mercure Airport Hotel Berlin Tegel, Holiday Inn Berlin Airport - Conference Center and the Albergo Hotel.

Book Cheap Berlin Plane Tickets

(Round-trip)
Airports
Origin
New York
$436
only
$436
Chicago
$475
only
$475
Newark
$360
only
$360
Oakland
$444
only
$444
Philadelphia
$420
only
$420
Washington
$458
only
$458
Boston
$320
only
$320
Destination
Berlin
$320
only
$320
$420
only
$420
Mon, Apr 1
BOS
Boston Logan Intl
SXF
Berlin Schönefeld
10h 30m
Thu, Apr 4
SXF
Berlin Schönefeld
BOS
Boston Logan Intl
11h 10m
Trip: 4 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1,512 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
EWR
KEF
Mediocre 2.0

Pros: The plane did not arrive. Could not book for next days flight. Now they are not refunding...

LGW
KEF
Mediocre 2.0

Pros: Nothing

Cons: Poor customer service

KEF
BWI
Mediocre 3.3

Pros: The price

Cons: Boarding procedures are terrible. No perks. You pay the difference in price in your baggage and other fees.

FRA
KEF
Mediocre 3.3

Pros: I liked the upgraded seat on the first half of the journey but not the fact that I didn’t get the same seat on the second half without any apologies or attempts to make up for their faults.

Cons: They could have properly trained customer service against instead of maladjusted robots who show zero sympathy for their passengers concerns. I will never fly this airline again.

SFO
KEF
Good 6.0

Cons: I originally booked a straight flight from KEF to SFO 2 months in advance and all of a sudden WOW sent me an email saying that they changed my flight to a different one with 6 hour lay-over in LAX due to overbooking. And the email notice was sent < 24 hours before the actual departure. So if I didn’t check in online, I would never find out before coming to the airport. When called to inquire more info and request to change to a different flight that would work better for my schedule than the one WOW automatically decided to switch me to, the representative was not very helpful and giving push back. I had to talk to a manager... Long story short, the flight itself, the seats, and attendant crew were all fine, but the booking/scheduling is a bit of uncertainty (like they can change flight on you whenever and to whatever they want).

Mon, Aug 5
PHL
Philadelphia
TXL
Berlin Tegel
8h 10m
Tue, Aug 20
TXL
Berlin Tegel
PHL
Philadelphia
9h 30m
Trip: 16 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,336 reviews
Overall
7.8
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ORD
HEL
Excellent 9.6

Cons: Unwashed pillow and blankets, stains on the pillow

HKG
HEL
Mediocre 3.0

Cons: 2 н in plane, then tecnicans search and fix problems

JFK
HEL
Okay 5.3

Pros: Clean less of the plane

Cons: Entertainment system did not work at all

JFK
HEL
Okay 4.3

Pros: Flight as such was good and smooth

Cons: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price

ORD
HEL
Good 7.6

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Sun, May 12
BOS
Boston Logan Intl
TXL
Berlin Tegel
10h 20m
Tue, May 21
TXL
Berlin Tegel
BOS
Boston Logan Intl
10h 45m
Trip: 10 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,258 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
DEN
KEF
Excellent 9.5

Pros: The crew was very courteous and kind. It made the long flight so much easier even with being pregnant.

Cons: The seats could be more comfortable, but the blankets and pillows helped.

KEF
SEA
Good 7.3

Pros: The crew was very helpful and kind.

Cons: I wish there were more movies to choose from and a little more room in the seats.

CDG
KEF
Excellent 8.6

Pros: The flights were both on time and the food and entertainment were excellent.

Cons: The boarding process in Paris and in Reykjavik was crowded and very chaotic.....they do not separate and board the Saga Class passengers first, it's just one big line and "free for all".

AMS
KEF
Excellent 9.3

Cons: Wish they served ANY free food

KEF
YVR
Good 7.6

Pros: The flight was comfortable and the crew were helpful.

Cons: It would have been better not to stand long waiting to board.

Mon, Sep 30
JFK
New York John F Kennedy Intl
SXF
Berlin Schönefeld
17h 10m
Mon, Oct 7
SXF
Berlin Schönefeld
JFK
New York John F Kennedy Intl
16h 50m
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 3,575 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
JFK
MAD
Excellent 9.6

Pros: The crew the attention while on my flight.. overall I can’t wait to fly with Norwegian airlines again

Cons: Keep up with the great work

FCO
EWR
Excellent 8.0

Pros: Seat 6D has lots of leg room

TOS
OSL
Mediocre 2.0

Pros: When I flew premium on the long haul trip back to FLL the service was better. But probably because I was in premium.

Cons: How about making the airport security for Norway and Norwegian airlines be more consistent. My carry on bag was approved on the flight over at both stops and again from Tromso to Oslo. That plane was smaller. But all of a sudden when we go on the 787 Dreamliner my backpack is too tall? Cost me $65.

LAX
CDG
Good 6.6

Pros: Easy and fast boarding. Affordable prices

Cons: The crew could have been friendlier. The restrooms needs cleaning! And air freshener please !

BCN
OAK
Excellent 9.2

Pros: I got a whole row to myself which was awesome.

Cons: More options for movies to watch

Tue, May 7
PHL
Philadelphia
TXL
Berlin Tegel
18h 45m
Tue, May 14
TXL
Berlin Tegel
PHL
Philadelphia
16h 14m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 23,575 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.5
LAX
SYD
Good 7.6

Pros: The staff was friendly and helpful

Cons: Outlets to charge my electronic devices for the long flight

DTW
BWI
Excellent 8.0

Cons: If there could have been some sort of services to take travelers to their connecting flight, for cases of really short time window of course, it’d be extremely helpful.

PWM
ATL
Excellent 9.2

Pros: Flight attendants were very friendly.

YEG
MSP
Excellent 9.0

Pros: WiFi and Entertainment

RDU
ATL
Good 6.0

Pros: The seats were awful .how many can squeeze in. .horrible

Cons: Room to breathe, move a little

Wed, Sep 18
PHL
Philadelphia
TXL
Berlin Tegel
22h 20m
Thu, Sep 26
TXL
Berlin Tegel
PHL
Philadelphia
9h 30m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,782 reviews
Overall
7.4
Boarding
7.4
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.6
JFK
MAD
Okay 5.0

Cons: The seat was very uncomfortable. There were only two beverage services, at meal times, and the water pours were maybe 4oz. After 8 hours, I was pretty thirsty.

MAD
JFK
Good 6.3

Pros: The pilot did an excellent job navigating through rough weather.

Cons: Boarding is a mess, too many special groups, and then the masses get in and it just becomes a zoo inside the plane. There are so many charges, flying these days is really not better than taking a local bus.

MAD
MEX
Mediocre 2.0

Cons: Lost flight same airline delay at Paris :(

BOS
MAD
Okay 4.0

Pros: seat empty next to me

Cons: food, flight attendants

TLV
MAD
Mediocre 2.0

Cons: Pedí que me manden la factura del vuelo y no me a llegado nunca.

Tue, May 21
EWR
Newark
TXL
Berlin Tegel
54h 35m
Thu, May 30
TXL
Berlin Tegel
EWR
Newark
30h 45m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Sep 12
IAD
Washington Dulles Intl
TXL
Berlin Tegel
17h 50m
Wed, Sep 25
TXL
Berlin Tegel
IAD
Washington Dulles Intl
19h 40m
Trip: 14 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,422 reviews
Overall
7.4
Boarding
7.4
Comfort
7.2
Crew
8.0
Entertainment
6.6
Food
7.0
CPH
LIS
Mediocre 3.6

Pros: Nothing was amazing. Worse thing is the luggage -- they only allow 8kg as carry on, You can hardly carry anything more than a computer and the actual TUMI carryon bag with that.

Cons: Lots of unhelpful, depressed people, servicing the company and this particular flight at the airport in Copenhagen. Worse thing of all is the luggage -- they only allow 8kg as carry on. You can hardly carry anything more than a computer and the TUMI carryon bag with that.with that.

LIS
MIA
Excellent 10.0

Pros: On this prop plane, the takeoff and landing was exceptionally smooth. Again, the crew gave outstanding service.

Cons: All was perfect! Thank you.

LIS
BOS
Good 6.6

Pros: The crew was friendly and helpful.

Cons: I was in seat 35G. The space under the seat in front of me was very small, and it was nearly impossible to get to my bag when the person in front of me reclined. Also, the young boy sitting behind me was kicking the seat throughout most of the flight. Not your fault, but it was pretty crappy.

MAD
LIS
Mediocre 2.3

Pros: The crew was nice in the cabin.

Cons: The Check in people were insanely rude. They made me pay 50 Euro for my carryon. The size was fine but it weighed more than 7 kilo. There was no problem outbound and plenty of people had bigger carryons

BCN
LIS
Mediocre 2.0

Cons: Poor service

Wed, Sep 25
ORD
Chicago O'Hare Intl
TXL
Berlin Tegel
27h 30m
Tue, Oct 1
TXL
Berlin Tegel
ORD
Chicago O'Hare Intl
20h 50m
Trip: 7 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 4,769 reviews
Overall
7.9
Boarding
7.9
Comfort
7.6
Crew
8.2
Entertainment
7.2
Food
7.1
EWR
ARN
Excellent 10.0

Pros: The airplane clean ,Food good etc.

MMX
ARN
Okay 5.3

Cons: Late departure. No roof during queuing for loading and rain...

CPH
EWR
Good 6.6

Pros: Beautiful airport, nice merchandise and merchants.flights on time.

Cons: In Copenhagen I left my iphone in the bin during security check. Half an hour later i heard my name on P.A. system. The message was muffled and never repeated. I ran in circles trying to retrieve my phone and I got very poor assistance. I had to be deboarded an boarded again and barely made my flight. I was misinformed several times and ran around the airport with my hand luggage like a chicken without a head. Why wasn’t it brought to my gate? They had my info.

KRN
ARN
Excellent 9.0

Pros: Seats ok. Crew very nice.

Cons: Short flight but entertainment is always a nice thing to have

CPH
AAL
Mediocre 2.0

Pros: Nothing, SAD were so incredibly cruel and nasty and even laughed at us after we got stranded in Copenhagen. 40 hours of traveling, 2 small children, and the sas ticket people laughed at us and refused to help us, even after we agreed to pay THREE TIMES our original fair.

Sun, Apr 21
ORD
Chicago O'Hare Intl
TXL
Berlin Tegel
16h 45m
Sun, May 5
TXL
Berlin Tegel
ORD
Chicago O'Hare Intl
13h 05m
Trip: 15 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 24,803 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
BUD
FRA
Excellent 8.8

Pros: Very clean cabin, crew efficient and friendly

Cons: The sweet pastry is horrible, please bling back the cheese sandwich/ or similar.

MUC
MAD
Excellent 8.0

Pros: Everything

DEL
FRA
Excellent 10.0

Pros: Every thing is excillent

MIA
FRA
Excellent 10.0

Pros: Crew was helpful, food was good

Cons: Seating could have been better

GRU
FRA
Good 6.0

Cons: Lufthansa lost my luggage. Still waiting in my hotel.

Fri, May 3
PHL
Philadelphia
TXL
Berlin Tegel
38h 50m
Sun, May 12
TXL
Berlin Tegel
PHL
Philadelphia
31h 37m
Trip: 10 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,875 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
FCO
Okay 4.8

Pros: Crew was kind and gracious.

Cons: Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster.

DXB
MCT
Good 7.0

Pros: Cabin crew were efficient

Cons: Open check in counters on time as scheduled. They were half hour late at least

HAM
ZRH
Mediocre 2.6

Cons: I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today...

GVA
ZRH
Okay 5.0

Cons: They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them.

ZRH
JFK
Excellent 8.0

Pros: The service

Cons: The service and attitude

Mon, Apr 29
BOS
Boston Logan Intl
TXL
Berlin Tegel
14h 25m
Thu, May 9
TXL
Berlin Tegel
BOS
Boston Logan Intl
22h 40m
Trip: 11 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 20,533 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LAX
LHR
Mediocre 2.0

Cons: Departure time

LHR
MUC
Mediocre 2.0

Cons: British Airways lost my ski bag. I had plenty of time with connections and feel there was no excuse. I had to wait in line over 30 minutes to report, thus missing my train. I'm 4 hours behind in travel and who knows when my ski bag will show up. I am very upset.

LHR
ATH
Excellent 8.3

Pros:

Cons: The entertainment is missing

LHR
BOS
Excellent 10.0

Cons: It was a delta flight

LHR
ARN
Excellent 10.0

Pros: Can’t complain having a whole row for myself in such a long flight and amazing crew

Tue, Mar 26
BOS
Boston Logan Intl
TXL
Berlin Tegel
30h 55m
Tue, Apr 2
TXL
Berlin Tegel
BOS
Boston Logan Intl
26h 35m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,496 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
BOS
DUB
Mediocre 3.6

Pros: It left on time.

Cons: Uncomfortable seats. pay as you go--even for water.

DUB
LAX
Excellent 9.3

Pros: Crew and food is good...especially out of Dublin..

Cons: maybe get thicker seat cushion

DUB
IAD
Okay 4.6

Cons: Neither wi-if nor the movie system worked. Fortunately we had strong tail winds so an 8 hour flight was 6. They should have let us know while we were still in the terminal so we could purchase a book or download a movie. Beer and wine had to be purchased on an international flight. No economy plus.

DUB
BRS
Good 7.6

Pros: Plane was comfortable, twin prop, nothing special but as expected. Smoother than expected ride.

Cons: Boarding was by bus, which had to keep stopping for moving aircraft. And it was a cold, wet & windy Dublin day!

JFK
DUB
Good 6.0

Cons: Flight was good. Kayak service terriible. First time user and I’ll never use it again. Who wants to deal with a third third part. Information was not translated properly and resulted in my wife and I on separate flight.

Mon, Sep 9
EWR
Newark
SXF
Berlin Schönefeld
10h 55m
Mon, Sep 16
SXF
Berlin Schönefeld
EWR
Newark
11h 10m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1,511 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
SXF
Okay 4.6

Cons: Disorganized and horribly untransparent. The flight left the airport more than an hour after we were supposed to, but we were given no updates. Instead, we stood in a hot tunnel for an hour, then in a hot shuttle, and then sat on the plane.

PIT
KEF
Good 6.4

Pros: Boarding was simple compared to the complexity of many airlines with all their zones - peasants in the back type of thing. Fare was about half that of other airlines. Delays on both planes, but weather may have been an issue.

Cons: My allocated seat was so cramped my knees were compressed against the seat back in front, however I sat. I am not unduly tall. They did actually move me and that was a bit better. Had to pay for water - that's wrong!

EWR
KEF
Mediocre 2.0

Pros: nothing can come to mind and unable to get connection flyer to their flight on time.

Cons: staff were not experienced to control connecting flyers-should have released those passengers first

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Tue, Mar 26
BOS
Boston Logan Intl
SXF
Berlin Schönefeld
10h 15m
Fri, Mar 29
SXF
Berlin Schönefeld
BOS
Boston Logan Intl
11h 40m
Trip: 4 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1,512 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
AMS
Mediocre 3.0

Pros: The flight was held when our previous flight was delayed so no rebooking was necessary.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
YYZ
Good 6.6

Pros: Delay was minimized. Wow left enough leeway to naked up some time after a big snow storm.

Mon, Sep 9
PHL
Philadelphia
TXL
Berlin Tegel
8h 10m
Thu, Sep 19
TXL
Berlin Tegel
PHL
Philadelphia
9h 30m
Trip: 11 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,336 reviews
Overall
7.8
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
JFK
Excellent 9.6

Pros: everything was good

Cons: Needed a bit more food :)

LED
HEL
Good 6.0

Cons: Slow on boarding. I was swipe-checked twice, including the one by the airline.

ARN
HEL
Okay 4.3

Pros: There was room available.

Cons: This was not business class!

HEL
ORD
Excellent 8.6

Pros: The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected.

Cons: The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start.

HEL
JFK
Excellent 8.0

Cons: The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

Sat, Apr 6
OAK
Oakland
SXF
Berlin Schönefeld
15h 20m
Wed, Apr 10
SXF
Berlin Schönefeld
OAK
Oakland
18h 15m
Trip: 5 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 3,568 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
FCO
EWR
Okay 4.6

Pros: Flight attendants were friendly and had good appearance.

Cons: Food was terrible. Seats were uncomfortable

CDG
LAX
Good 7.3

Pros: Flight left on time and landed early and flight was very smooth overall

Cons: Boarding and flight attendants could be more polite and professional

LAX
MAD
Excellent 8.4

Pros: Crew was lovely

Cons: I didn’t understand the booking process and that you have to pay for everything separately (choosing seats, luggage, boarding class, etc). I will be a better consumer now.

BOS
CDG
Good 6.4

Cons: It would have been great if they didn’t wake up up an hour and a half before landing on a red eye, just to try to SELL US COFFEE AND SNACKS. Absurd. I’m unnecessarily tired, and still have 6 hours of travel today.

LGW
BOS
Mediocre 2.0

Pros: We didn’t crash

Cons: Everything

Mon, Apr 1
BOS
Boston Logan Intl
SXF
Berlin Schönefeld
10h 30m
Sun, Apr 7
SXF
Berlin Schönefeld
BOS
Boston Logan Intl
11h 10m
Trip: 7 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1,512 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
EWR
KEF
Mediocre 2.0

Pros: nothing can come to mind and unable to get connection flyer to their flight on time.

Cons: staff were not experienced to control connecting flyers-should have released those passengers first

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

ORD
KEF
Mediocre 2.0

Pros: Nothing!

Cons: Everything! Flight was cancelled, only could get us on another flight 3 days later then that flight was delayed! Wth!

BOS
KEF
Okay 4.6

Pros: The price of the ticket, initially that is, see below.

Cons: You must pay for a carry-on, which wrecks the substantial price difference between Icelandair and Wow! They called for Final Boarding over 50 minutes before departure and then proceeded to not even leave the gate until actual departure time, no stated delay either. They want you to rush on and wait, and pay! Woke up the cabin to try and sell hats with over 3 hours to go on flight. Not even water or a simple snack was complimentary. The Spirit Airways of Europe....

LAX
KEF
Good 6.0

Pros: More leg room

Cons: No movie or entertainment

Sat, Apr 6
IAD
Washington Dulles Intl
TXL
Berlin Tegel
10h 35m
Thu, Apr 25
TXL
Berlin Tegel
IAD
Washington Dulles Intl
11h 00m
Trip: 20 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,258 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
FRA
Excellent 8.3

Pros: Great crew, typical seats

Cons: Not having to pay for headphones on a long international flight

CDG
KEF
Excellent 8.6

Pros: The flights were both on time and the food and entertainment were excellent.

Cons: The boarding process in Paris and in Reykjavik was crowded and very chaotic.....they do not separate and board the Saga Class passengers first, it's just one big line and "free for all".

KEF
YVR
Good 7.6

Pros: The flight was comfortable and the crew were helpful.

Cons: It would have been better not to stand long waiting to board.

DUB
KEF
Mediocre 3.0

Pros: Some of the staff was nice

Cons: The plane was very hot, did not serve food even a snack on a 6 hour+ flight. There was absolutely no one at the ticket counter to help. Will not fly again!

MAN
KEF
Excellent 10.0

Cons: Nothing. It was all good.

Tue, Apr 30
PHL
Philadelphia
TXL
Berlin Tegel
15h 55m
Thu, May 9
TXL
Berlin Tegel
PHL
Philadelphia
17h 41m
Trip: 10 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 23,575 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.5
MSP
BIL
Okay 4.8

Cons: I was assigned a seat on the last row of the plane--these not only don't recline, but it feels as though they push you forward. Also, the engine sound was so deafening with such intense vibration that I was unable to hear the flight attendant speaking to me from 2 feet away, much less anything overh

CDG
MSP
Excellent 8.3

Pros: Excellent cabin crew!

Cons: Boarding on time and announcing changes to the bowrding schedule instead of leaving customers guessing.

RDU
ATL
Good 6.0

Pros: The seats were awful .how many can squeeze in. .horrible

Cons: Room to breathe, move a little

DUB
JFK
Excellent 8.0

Cons: The seats are not very comfortable for such a long flight

BKK
ICN
Excellent 9.6

Cons: More comfortable seats!!!

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