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(Round-trip)
Airports
Origin
Baltimore
$300
only
$300
Chicago
$330
only
$330
Newark
$330
only
$330
Boston
$290
only
$290
Destination
Berlin
$290
only
$290
Tue, Jan 30
BOS
SXF
10h 25m
Thu, Feb 8
SXF
BOS
11h 15m
Trip: 10 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

SFO
KEF
Good 6.0

customer service was nice, although not efficient (they double charged me for a second piece of luggage) i liked the larger seats

double charged for second piece of luggage

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

KEF
CDG
Okay 5.6

Same as listed above

Mon, Mar 26
BOS
SXF
10h 35m
Tue, Apr 3
SXF
BOS
11h 05m
Trip: 9 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

CDG
KEF
Mediocre 2.0

Flight cancelled due to overbooking, notification received while I was en route to the airport. Was assured I would be on the flight for the following day. Awoke next day and called airline to confirm, they stated my refund had been processed, I would not be on the flight, and there was nothing that they could do for me. I was forced to rent a car and take a completely different flight from another airport at a much higher price. Never again.

KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

SFO
KEF
Good 6.0

customer service was nice, although not efficient (they double charged me for a second piece of luggage) i liked the larger seats

double charged for second piece of luggage

KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

Sun, Jan 21
BWI
SXF
10h 40m
Fri, Jan 26
SXF
BWI
11h 30m
Trip: 6 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

KEF
CDG
Okay 5.6

Same as listed above

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

Mon, Jan 22
BOS
SXF
10h 25m
Wed, Jan 31
SXF
BOS
11h 15m
Trip: 10 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
FRA
KEF
Mediocre 2.0

This airline is disaster. They trielt live on the planet don’t give a &$!@ Made us buy new tickets for the following day for a type o on the ticket. They just didn’t care...

They kept me and my two year old in the plane for almost 4 hours and told us that we will take off every ten minutes, but obviously we never did. We got rebooked for the following day. They provided a small room to stay in and $7 wach for food. They treated us like a huge inconvenience. We had to pay for food, my husband had to take another day off work to come get us. This airline is shameless. We are spending more money to with a different air line next time.

KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

CDG
KEF
Mediocre 2.0

Flight cancelled due to overbooking, notification received while I was en route to the airport. Was assured I would be on the flight for the following day. Awoke next day and called airline to confirm, they stated my refund had been processed, I would not be on the flight, and there was nothing that they could do for me. I was forced to rent a car and take a completely different flight from another airport at a much higher price. Never again.

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

Mon, Jan 29
BWI
SXF
10h 40m
Thu, Feb 8
SXF
BWI
11h 30m
Trip: 11 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

FRA
KEF
Mediocre 2.0

This airline is disaster. They trielt live on the planet don’t give a &$!@ Made us buy new tickets for the following day for a type o on the ticket. They just didn’t care...

They kept me and my two year old in the plane for almost 4 hours and told us that we will take off every ten minutes, but obviously we never did. We got rebooked for the following day. They provided a small room to stay in and $7 wach for food. They treated us like a huge inconvenience. We had to pay for food, my husband had to take another day off work to come get us. This airline is shameless. We are spending more money to with a different air line next time.

KEF
CDG
Okay 5.6

Same as listed above

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

Mon, Jan 29
BWI
SXF
10h 40m
Thu, Feb 8
SXF
BWI
11h 30m
Trip: 11 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

SFO
KEF
Good 6.0

customer service was nice, although not efficient (they double charged me for a second piece of luggage) i liked the larger seats

double charged for second piece of luggage

KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

KEF
CDG
Okay 5.6

Same as listed above

Sun, Feb 4
BOS
SXF
10h 25m
Thu, Feb 8
SXF
BOS
11h 20m
Trip: 5 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

KEF
CDG
Okay 5.6

Same as listed above

Sun, Feb 4
BOS
SXF
10h 25m
Thu, Feb 8
SXF
BOS
11h 20m
Trip: 5 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

FRA
KEF
Mediocre 2.0

This airline is disaster. They trielt live on the planet don’t give a &$!@ Made us buy new tickets for the following day for a type o on the ticket. They just didn’t care...

They kept me and my two year old in the plane for almost 4 hours and told us that we will take off every ten minutes, but obviously we never did. We got rebooked for the following day. They provided a small room to stay in and $7 wach for food. They treated us like a huge inconvenience. We had to pay for food, my husband had to take another day off work to come get us. This airline is shameless. We are spending more money to with a different air line next time.

KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

Mon, Feb 26
BWI
SXF
10h 40m
Fri, Mar 2
SXF
BWI
11h 30m
Trip: 5 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

CDG
KEF
Mediocre 2.0

Flight cancelled due to overbooking, notification received while I was en route to the airport. Was assured I would be on the flight for the following day. Awoke next day and called airline to confirm, they stated my refund had been processed, I would not be on the flight, and there was nothing that they could do for me. I was forced to rent a car and take a completely different flight from another airport at a much higher price. Never again.

Sat, Feb 3
BOS
SXF
10h 25m
Thu, Feb 8
SXF
BOS
11h 15m
Trip: 6 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

CDG
KEF
Mediocre 2.0

Flight cancelled due to overbooking, notification received while I was en route to the airport. Was assured I would be on the flight for the following day. Awoke next day and called airline to confirm, they stated my refund had been processed, I would not be on the flight, and there was nothing that they could do for me. I was forced to rent a car and take a completely different flight from another airport at a much higher price. Never again.

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

Tue, Jan 23
BWI
SXF
10h 40m
Tue, Jan 30
SXF
BWI
11h 35m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

KEF
CDG
Okay 5.6

Same as listed above

KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

Wed, Jan 24
BOS
SXF
10h 25m
Wed, Jan 31
SXF
BOS
11h 20m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
CDG
Okay 5.6

Same as listed above

SFO
KEF
Good 6.0

customer service was nice, although not efficient (they double charged me for a second piece of luggage) i liked the larger seats

double charged for second piece of luggage

KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

Sun, Jan 28
ORD
SXF
10h 55m
Wed, Feb 7
SXF
ORD
12h 40m
Trip: 11 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
FRA
KEF
Mediocre 2.0

This airline is disaster. They trielt live on the planet don’t give a &$!@ Made us buy new tickets for the following day for a type o on the ticket. They just didn’t care...

They kept me and my two year old in the plane for almost 4 hours and told us that we will take off every ten minutes, but obviously we never did. We got rebooked for the following day. They provided a small room to stay in and $7 wach for food. They treated us like a huge inconvenience. We had to pay for food, my husband had to take another day off work to come get us. This airline is shameless. We are spending more money to with a different air line next time.

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

CDG
KEF
Mediocre 2.0

Flight cancelled due to overbooking, notification received while I was en route to the airport. Was assured I would be on the flight for the following day. Awoke next day and called airline to confirm, they stated my refund had been processed, I would not be on the flight, and there was nothing that they could do for me. I was forced to rent a car and take a completely different flight from another airport at a much higher price. Never again.

Sun, Jan 28
ORD
SXF
10h 55m
Wed, Feb 7
SXF
ORD
12h 40m
Trip: 11 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
CDG
KEF
Mediocre 2.0

Flight cancelled due to overbooking, notification received while I was en route to the airport. Was assured I would be on the flight for the following day. Awoke next day and called airline to confirm, they stated my refund had been processed, I would not be on the flight, and there was nothing that they could do for me. I was forced to rent a car and take a completely different flight from another airport at a much higher price. Never again.

KEF
CDG
Okay 5.6

Same as listed above

FRA
KEF
Mediocre 2.0

This airline is disaster. They trielt live on the planet don’t give a &$!@ Made us buy new tickets for the following day for a type o on the ticket. They just didn’t care...

They kept me and my two year old in the plane for almost 4 hours and told us that we will take off every ten minutes, but obviously we never did. We got rebooked for the following day. They provided a small room to stay in and $7 wach for food. They treated us like a huge inconvenience. We had to pay for food, my husband had to take another day off work to come get us. This airline is shameless. We are spending more money to with a different air line next time.

MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

Mon, Jan 29
BWI
SXF
10h 40m
Wed, Feb 7
SXF
BWI
11h 30m
Trip: 10 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

CDG
KEF
Mediocre 2.0

Flight cancelled due to overbooking, notification received while I was en route to the airport. Was assured I would be on the flight for the following day. Awoke next day and called airline to confirm, they stated my refund had been processed, I would not be on the flight, and there was nothing that they could do for me. I was forced to rent a car and take a completely different flight from another airport at a much higher price. Never again.

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

KEF
CDG
Okay 5.6

Same as listed above

KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

Tue, Jan 30
BWI
SXF
10h 40m
Thu, Feb 8
SXF
BWI
11h 30m
Trip: 10 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

FRA
KEF
Mediocre 2.0

This airline is disaster. They trielt live on the planet don’t give a &$!@ Made us buy new tickets for the following day for a type o on the ticket. They just didn’t care...

They kept me and my two year old in the plane for almost 4 hours and told us that we will take off every ten minutes, but obviously we never did. We got rebooked for the following day. They provided a small room to stay in and $7 wach for food. They treated us like a huge inconvenience. We had to pay for food, my husband had to take another day off work to come get us. This airline is shameless. We are spending more money to with a different air line next time.

CDG
KEF
Mediocre 2.0

Flight cancelled due to overbooking, notification received while I was en route to the airport. Was assured I would be on the flight for the following day. Awoke next day and called airline to confirm, they stated my refund had been processed, I would not be on the flight, and there was nothing that they could do for me. I was forced to rent a car and take a completely different flight from another airport at a much higher price. Never again.

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

Fri, Feb 2
BWI
SXF
10h 40m
Fri, Feb 9
SXF
BWI
11h 30m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

KEF
CDG
Okay 5.6

Same as listed above

KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

Sun, Feb 4
EWR
SXF
11h 05m
Fri, Feb 9
SXF
EWR
10h 55m
Trip: 6 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

CDG
KEF
Mediocre 2.0

Flight cancelled due to overbooking, notification received while I was en route to the airport. Was assured I would be on the flight for the following day. Awoke next day and called airline to confirm, they stated my refund had been processed, I would not be on the flight, and there was nothing that they could do for me. I was forced to rent a car and take a completely different flight from another airport at a much higher price. Never again.

KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

Tue, Feb 6
BWI
SXF
10h 40m
Thu, Feb 15
SXF
BWI
11h 35m
Trip: 10 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

CDG
KEF
Mediocre 2.0

Flight cancelled due to overbooking, notification received while I was en route to the airport. Was assured I would be on the flight for the following day. Awoke next day and called airline to confirm, they stated my refund had been processed, I would not be on the flight, and there was nothing that they could do for me. I was forced to rent a car and take a completely different flight from another airport at a much higher price. Never again.

KEF
CDG
Okay 5.6

Same as listed above

KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

Sat, Feb 24
BOS
SXF
10h 25m
Fri, Mar 2
SXF
BOS
11h 15m
Trip: 7 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

CDG
KEF
Mediocre 2.0

Flight cancelled due to overbooking, notification received while I was en route to the airport. Was assured I would be on the flight for the following day. Awoke next day and called airline to confirm, they stated my refund had been processed, I would not be on the flight, and there was nothing that they could do for me. I was forced to rent a car and take a completely different flight from another airport at a much higher price. Never again.

MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

SFO
KEF
Good 6.0

customer service was nice, although not efficient (they double charged me for a second piece of luggage) i liked the larger seats

double charged for second piece of luggage

United States to Berlin Flight Information

Flights Arrive in Berlin
Flights Depart from United States
Flight Price $290
Airlines WOW air
*
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