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A few improvements: 1. No signages at the airport that the porter airline was a codeshare and i could check-in at American counter. 2. Crew at the gate said they couldn't change my reward to Alaska - despite that being done previously 3. Despite there being many open seats, i was assigned a seat at the very back near lavatory, last row. Fortunately, the pilot wanted more people moved up so the flight attendants moved me up. It seemed very odd to have been stuck in last row with very few people nearby..

The flight booking code given by Kayak was not the correct one used by the airline. I had to call to get the correct one. It was never sent to me. Totally unacceptable!

Much roomer than air Canada! Great flight for the price. No complaints

As a first time flyer with Porter I was happy with the service and comfort of the airline.

Other than wifi no on board entertainment. Will use them again, roomier seats than other airlines and snacks and beverages, better than average

I like it, but the food isn't good. They need to offer more simple things. This bowls that have so many things your don't know what your are eating. The milenials like it, no the rest. And last but not least, they allowed somebody have a huge dog, vey agressive and fidgety in the flight. That's horrible. No animals should be allowed inside the airplane, what about allergies, etc

The flight was half empty yet they charged me $50 for a basic carry on! I saw how passengers of different colors were treated differently.

There was a 5 hour delay. Missed connection and now an almost 21 hour lay over!

Three hours on the tarmac with almost zero communication from the cockpit. Not when offered a water in the interim. In my 67 years of flying all over the world the worst experience ever. The plane was half empty, however had to pay for seats to sit next to my girlfriend. Extra to take a carry on. I would never fly Porter again even for free.

Flight was delayed over 2 hours, then landed at a different airport!

My screen was broken so now movies, etc, but I didn’t really mind. They did work on it, so good effort on their part.

i was not able to take my flight because the information i needed to book my dog correctly was not provided

They never sent me a confirmation to say my flight time had changed so I cut my holiday short by 6 hours Had to pay over 50 American for my luggage to be checked on the way home and that’s more that it cost on the way there. Arbitrarily charging more for the same thing when the passenger has no options is shady The cabin was an icebox going there and back, if all the passengers have their gloves on and their hoods up that should be an obvious sign to turn up the heat

The Turkish was good . I had a problem with air Transat terrible experience for me

Very good. A lot better experience then I expected for an economy flight.

Porter airlines was good. I didn't have the best experience when booking through airfare assist however, as I got no final confirmation from them that the flight was booked until I called them. Even then, the confirmation code they gave me was incorrect and couldn't be used for check in. On a positive note airfare assist was actually picked up the phone relatively quickly when calling

The flight crew were very good, polite, and professional. Unfortunately, the rest of the experience left much to be desired. The food was extremely bland—almost tasteless. We chose the non vegetarian .The lasagna was just plain pasta with a tiny garnish and no seasoning. It felt like eating starch only, The bigger issue was with luggage and space. We boarded with three tickets, and while the seats in front of us were nearly empty, all the overhead compartments had already been filled by passengers boarding to the back. This left us and many others with no overhead storage for our carry-ons. Our bags couldn’t fit well under the seats either, which meant we lost the little legroom we had. The result was a horrible, cramped experience—sore knees, no space to stretch, and no way to rest or sleep comfortably. According to the crew this was a rather normal thing. It is obviously normal that people board with handbag and carry on but they should be only allowed to use their overhead compartment and under their seat not the way it is managed that all the spaces in the front of the plane being occupied by the people sitting way back in the plane.

Everything was horrible. On the day of my departure, I was denied check-in and boarding because my reservation only showed one of my last names, while my passport contains both. This minor discrepancy could have been easily corrected, but I was informed that no adjustment could be made. As a result, I lost not only my outbound flight but also my return flight and had to purchase a new ticket at a significantly higher cost.

The crew were polite and courteous. The Pilot did an excellent landing. It was very smooth and gentle. My only regret is that I was charged twice for my luggage . The attendant gave me no receipt . I didn't realize until I was about to board. How can this be resolved? Thank you.

Clean plane. Departed ahead of schedule, arrived early. Captain was informative- could clearly hear announcements and flight went as he told us. Could use some simple snack with free beverages. Consider comp with-go on planes.

Upset about cancel to St. John’s and no overnight accomodation

1. Everything was satisfactory concerning the flight. 2. Can't think of what could be better right now.

Entertainment kept turning itself off. Gave up on watching a movie.

Wifi took a while to kick in and we had a maintenance issue that took over 40 mins at the gate in Washington before pulling back

Not United Airlines' fault. It's ORL airport's fault.

United overall experience is great these days. Airport experience was very organized. Staff on flight were great. App and information as good as it gets.

Very nice flight love the small aircraft. We had a wonderful flight attendant. Nice to see someone that really enjoys her job. Don't have her name but had a southern accent.

Seats in waiting area and on plane hard as rock. Fast internet on the flight was great! Crew was kind.

Not the fault of United—weather, reroute around weather, time sitting on tarmac, arrived couple hours late, too late for train into city necessitating a much pricier cab but weather…can’t be helped.

I had no checked baggage but was required to hand over carry on baggage at the door of the plane. There was a lot of overboard space in the plane and I was one of the last ones. I ran to get my carry on but it was gone. I was given back at the plane door in Toronto, so the wait was not as long as it would have been at the carousel.

Westjet was late and we missed our connecting flight with Cathay. Had to wait 8 hours. Westjet only allows 1 checked in baggage for international flights- it’s always been 2. Canada allows only 1 sandwhich bag size full off small liquids. Everything else will be tossed. Awful trip. Will never fly west jet or go to Toronto to connect flights!

Everything was good except for flight delay, but it was because of the snow storm in the arrival airport.

West Jet flight was cancelled and I was not notified. I found out when I tried to check in on-line. Spent 4 hours on the phone with West Jet and Just Fly trying to figure what happened.

Flight was delayed 3 times. Then cancelled due to pilot being timed out. They refused hotel vouchers. Gate attendants were very rude and could not help you at all.

Flight was on time. Online check in capabilities made things quick and easy. Zone boarding was enforced, which I appreciate. Everyone was not lining up ahead of their zone being called. Crew was professional and friendly.

The big lady was sitting right next to me and the button to recline my seat was blocked by her huge arm. No power outlet for chargers. No inflight Wi-Fi movies

Trip was uneventful which is good. Boarding took a long time due to many disabled/elderly requiring assistance which again is fine. Landing and take off were excellent. Food and entertainment were as expected, bring your own if you have preferences otherwise you get what you get.

Okay but not like typical first or business class. On domestic airlines

I liked the kindness of the check in counter crew, the flexibility with changing seats and the comfort. Better free drink selection would have been good but it wasn't a long flight.

Flight was on time… crew normal experience… captain was informative. Boarding at the gate had a bit chaotic ,but overall, it was an enjoyable full flight and I thank you as it was my first time flying Westjet and I will do it again. Regards

Boarding was delayed 50 minutes. The flight going to Chicago was canceled, causing lots of problems and causing me to rebook and miss an event. I was traveling with a colleague, and he was unable to get on the same flight after 40 minutes on the phone, which meant I had to wait for him after my arrival. My flight down was delayed an hour before take off, had to sit on the plane, then 30 minutes after landing to get to a gate. No real food, only juice/ water offered for the 3.5 hours on the plane. Not a good experience.

Check-in was a nightmare. Wouldn’t let us board with our dog even though he has flown on anir Canada before. Only one of us could go. Will never fly them again.

Flight got cancelled and didn't get another flight til late and almost missed the connection because so close. We are still waiting for the bags to arrive the next day.

Overpriced. Exploitative price gouging. Appreciated getting bumped up to a seat with more leg room though.

Announcements were unintelligible. Entertainment system was non-existent. Ground crew kept changing story for flight delay.

After waiting for hours of delays, the flight was canceled. We missed our flight to Iceland from Toronto. We tried for hours to get a reasonable replacement flight, but it was the next day before we could even schedule another flight days later. We had to cancel our anniversary trip because we could not get to Iceland on time to keep our reservations. We won’t be flying Air Canada again as they just don’t have the infrastructure to deal with cancellations.

The only problem that I have is if you have questions about your flight ✈️ there's no one to communicate with when you call 📱.

As seems to happen every flight from Toronto to Ottawa we were delayed twice. We try to avoid Toronto when possible.. Denver to Toronto was fine.

Amazing and light experience, boarding on time, crew is super nice, clean salon and special thanks for movies availability. Provided by United Airlines

It would be nice to have access to the headphones since wifi wasn’t available. Passengers in front of me got them for free I was asked to pay for them. I heard stewardessa saying that headphones are complimentary since there is no wifi. When I requested headphones I had to pay. No room to sit. Bear given with the can but my drink was given in plastik cup. I will try not to fly with air Canada any more.