Find cheap flights to Cooperstown

Pros: "Not much. They did put me in a nice hotel for 2 nights when their late arrival caused me to miss my connecting flight."
Cons: "Food was a bag of chips Flight was over 2 hours late causing me to miss connecting flight to destination. Jet Blue claimed they could not put me on the next flight because it was full and was on another airline. They put me in a hotel for the remainder of the night , all the next day and the following night. I had paid for a 4 day vacation at a resort in Argentina so my 4 day stay became a 2 day stay because Jet Blue would not purchase a seat from a booked passenger on the next flight as I requested. I will never use this airline again and would strongly advise anyone who wants or needs to be at their destination on time avoid them."

Cons: "Night flights should include blankets and pillows. (at no extra cost) Just like a hotel. Traveling with bulky blankets and pillows in order to be able to sleep on a night flight is not always possible. JB provides eyemask and ear plugs, which is ridiculous. I can bring my own eyemask and ear plugs. I even paid extra for upgrade seats! The headrests are not adjustable and the recline is barely noticeable. It was a long 6 hour flight! No entertainment. I have flown other airlines to South America and been able to enjoy full feature recent release films, TV shows and games. Why can't JB figure out how to do that on their international flights? No meals. All other airlines offer meal service on their international flights. I pay as much for JB flights as I have for other airlines going to South America. The value for JB tickets just isn't there. To fly JB, picture yourself getting on board with your own pillows, blankets, entertainment and food. That about sums it up."

Cons: "Flight was delayed 2 hours. Then when we arrived to NYC the airplane sat on the runway another hour. Total delay times ran more than 3 hours. I don't mind delays ... they are part of travel life ... however I expect exceptional service or some type of credit or a massive warm good bye when De-boarding the plane. None of the above took place. Keep in mind. I NEVER complain and I also never write reviews. This time it felt necessary .... hopefully someone will actually listen to this valid complaint and make changes."

Pros: "The crew was very funny and nice. They handed out healthy snacks, not just cookies and crackers and being able to watch th during flight helped the time pass"
Cons: "i just didn't like that you had to pay for anything extra.. if you wanted a blanket, headset, food or some drinks. Just seemed like a little much"

Cons: "We didn't hear any gate changes and we were sitting right in the correct gate area. Only way we found out was from walking back and forth to see the departure board."

Pros: "It was quiet and on time."
Cons: "Suitcase did not arrive on the same plane and I did not see it until the next day."

Pros: "I have flown 2 times previously this year 1 way to Nassau, this 3rd was the first on JetBlue. At the gate minutes before departure they extort me to buy a $350 refundable ticket which I can then cancel when I land. My refund will take 7-10 business days they say. I ask will the phone # for cancellation be on the tickets you are giving me? They say yes. A lie. I arrive in Nassau and head to Long Island Bahamas to visit family, on a boat, for an unspecified amount of time. The other 2 flights this year did not do this to me. They said it was jet blue policy, not Federal or national law. At no time has customs asked me to show my return tickets. Now I have to find internet access and find a # . I also have to make an international long distance call to cancel the flight and get my refund. What a hassle."
Cons: "I wish you showed flight options for Southern air or other small carriers flying into Bahamas islands. Kayak performance was good. Jet Blue policy was costly, stressful, and annoying. You fly on a budget and have to spend $350+ in a high pressure minute or they won't let you fly? I felt robbed."

Pros: "Quiet flight, easy crew, simple boarding, good snacks although famous Amos cookies would be better :-). Best of all we were early!"

Pros: "Flight was fine, boarding was easy and the plane was clean. Drinks and snacks were timely and appreciated as well."
Cons: "I wish the flight had a plug for electronics so I could charge my phone."

Pros: "Wayne at the DCA Airport was gracious and amazing."
Cons: "The planes still aren’t clean. Pretty sure something was growing on the seat in front of me."

Cons: "Extremely disappointed about flight 1379 scheduled to depart at 0658, 18 Jun 21. Flight departure was moved to 10:30 AM and later to 12:30 PM without giving any reason for the delay to the hundreds of passengers that arrived at the airport between 4:30 AM to 5:30 AM to meet the airlines requirements. Poor performance by Jet blue. Lost of time and money for me. Thumps down. Blue is my favorite color, live up to it."

Pros: "Easy check in, fast security check, new plane, on time."
Cons: "Getting people organized to board. A bit crazy at the gate."

Pros: "Good entertainment options, the flight tracking and personal screen great. There was good space between passengers and mask wearing was enforced."
Cons: "Hand out wipes to self clean arm rests and tray tables."

Cons: "Had to check carry on and go to baggage carousel delaying my getting out of the airport"

Cons: "Genial"

Pros: "Faster fly"

Pros: "Comfortable seating with lots of legroom; clean; ease of boarding and de-boarding; on time; nice variety of entertainment available ; everything was timely!"
Cons: "Some of the channels on the direct tv were not available throughout the whole flight; one flight attendant was not very friendly (she wasn’t rude either)."

Pros: "good snacks and this route (DCA-BOS) has the 2x2 seat configuration so no middle seats."
Cons: "I took this flight last week and this week and both weeks the flight were delayed a minimum of 1.5 hours"

Pros: "Nothing, because I missed a doctors appointment due to the delay and I spent the entire day traveling instead of the 3 hours it should have taken."
Cons: "Everything"

Cons: "Delay and they not even offer something to drink at the gate."

Cons: "NA"

Pros: "Crew was informative and nice"
Cons: "Snacks"

Pros: "The crew was very good. The seat was okay."
Cons: "There was some sort of breakdown and the flight was delayed about 40 min"

Pros: "Boarding was quick and crew was helpful."
Cons: "Just nothing extraordinary to note."

Pros: "Wonderful crew, very prompt schedule"

Pros: "Everything ran smoothly on this flight- on time , fast luggage delivery, cheerful flight attendants."

Pros: "Not applicable since flight changed to direct flight to FLL"

Cons: "Delayed 1.5 hours, in spite of good weather at both airports."

Pros: "I loved the snack options, the channel options, the seating arrangement, etc"
Cons: "technical difficulties made some channels blurrier than others, but I could hear just fine for the music channel"

Pros: "I was expecting cattle class legroom because of the price of the ticket. What a pleasant surprise to have room to stretch my legs."
Cons: "I really can't think of anything unpleasant about the flight."

Pros: "The most comfortable cushiony seat and lot of leg room is what I enjoyed the most on this flight"
Cons: "The flight was delayed by one hour had my pick up wait at the airport for one hour, which was not very much appreciated."

Cons: "The flight delay estimates were off and it was pushed back throughout the day. Staff members were going out of their way to ignore me when I was trying to switch flights and seemed to not be interested in helping. They kept telling me what I should have done with incomplete information rather than helping."

Pros: "Leg room, TV, all crew"
Cons: "Tray table was dirty"

Pros: "Captain kept us informed"
Cons: "We were Delayed several times. We finally boarded the plane,sat outbom the tarmac for over an hour and then turned around and went back to the gate. We were then told another flight crew would have to take us. We waited another 45 mins in the plane."

Pros: "I really appreciated have the option to upgrade to an extra space seat."
Cons: "Having a tv screen was great, but on the flight out the movies didnt work and on the flight back my row of TVs weren't connecting to channels but other peoples were and they couldn't do anything about it."

Pros: "Good flight"
Cons: "Tv in all seats is great but they are small and not very good picture or sound."

Pros: "Though we had to deal with Hurricane Florence, we really didn't feel the turbulence during the overall flight."

Pros: "For a short flight they even serve snack and drink. On time departure."

Pros: "My flight was a little over an hour so it was quick, but the crew was great. We got complementary drinks and snacks despite the short journey. The plane had TVs on the seatbacks for those who like the entertainment!"
Cons: "My only complaint is the flight delay, caused by a malfunctioning AC, but that’s not the airline’s fault. The pilot got us there only 20 minutes later than scheduled despite being delayed by more than 30 minutes."

Pros: "Nothing"
Cons: "I came to the airport 11:30am asked to rebook for earlier flight which wasn’t possible unless 75$ charged. I decided to wait till 4:16pm departure that ended being 3:50 am the next day. Meanwhile it took several hours to receive water and pretzels, pizza finally came after 9 hr wait(which gave me heartburn). Ground crew disorganized feeding us excuses of weather (wx) which initially was a landing gear problem for first 1.5 hr delay then again WX and ATC not assigning a route(while other airlines departing no problem) then crew timed out then no plane & again waiting for crew...Seriously? What a management!!! Reading comments below this keeps repeating however this was about 13 hours delay. This company should quit!"

Pros: "I sat at the back of the plane and the flight attendants were great."

Cons: "Flight was over an hour taking off and I did not get seats I chose."

Pros: "The flight was delayed due to some maintenance issues. Staff were friendly calm and helpful to the extent they could be with something out of their control. The company rerouted a different plane to take us since ours was going to be so late, turning a 2 1/2 hr delay into just a 1 hr delay. Boarding was super efficient, in flight service excellent. They comped us our headphones because of the delay, a nice touch. This is my 3rd great customer service experience with JB in as many months (the other 2 involved waiving charges to change flights, once gor me when I was suddenly ill, and for my cousin, when a changed circumstance made her need to travel on a different day, alone with 4 kids). Between Kayak and JetBlue app I got very frequent updates on flight status, but gate staff also were there and informed us in person."

Cons: "Both my flights were delayed for many hours. The departure flight was due to weather - not Jet Blue's fault but the return flight was delayed over 4 hours. We did receive a voucher but it hardly makes up for the extended delay to arrive home."

Pros: "I passed out at takeoff and slept like a baby the entire flight home. Everything was great."
Cons: "I am Mosaic but my checked bag was the last to come off the conveyor belt. Just a little annoying when my ride is waiting on me."

Pros: "Entertainment"
Cons: "Late - delayed on both ends of the flight"

Cons: "It only was a stinker because 40 min delayed which made me miss my bus home , so now stuck for an hour : ( . Flight and crew were fabulous !"

Pros: "The fact that there was barely anyone on the flight"
Cons: "Turbulence"

Cons: "I had a great flight! No complaints! I didn’t use I flight entertainment, so I can’t recommend either way. The food was good, but I did purchase it. Hence the 4 stars."

Pros: "Smooth ride. Friendly flight crew"
Cons: "My tv monitor wasn't working. And they brought out cups of water with cookies like 30 minutes before we landed."

Pros: "on time and organized"
Cons: "food wouldn't be enough even for a two year old"

Pros: "All over it was excellent..."

Cons: "Coming back was good ,but going was a mess"

Pros: "Punctuality, and the customer service."

Pros: "The check-in went quickly especially since I was in the pre TSA line. They need a better checked baggage system, if there are any exceptions to just dropping off and tagging bags the client should be moved to a problem area and not take time for corrections in the dropped bag lines. All that should be required would be ID & Boarding pass. The Kiosk should print both the boarding pass and luggage labels. My seat was fine, the passengers seated with me were medium sized so we didn't sit on top of each other. No food but the soft drinks were okay."
Cons: "Crowded but okay. Hot inside the plane. Boarding seemed to take forever with folks storing luggage overhead. Two checked bags for free and a small one that fits under the seat for free would be safer for everyone. Charge for the carry-on that must go into the bin. $35 each that doesn't fit under the seat. More money for the airlines and safer conditions for passengers. I fear someone dropping a heavy carry-on on me as they reach over to lift baggage in the bin. One day someone will be injured badly and the airlines will be sued and things will change."

Pros: "Everything was great, no problems."
Cons: "Only problem was that I missed the previous Delta flight because it left 10 minutes early (to my knowledge) and had to buy this 2nd ticket."

Pros: "The flight was on time when we left FLL and early when we arrived at JFK. The flight attendants were friendly and courteous. Waiting area in FLL had several restaurants and a Starbucks and plenty of charging stations in the seating area."

Pros: "Nothing"
Cons: "The flight diverted to Washington DC delta crammed us into a 14 passenger uncomfortable van with only 12 of us in there they stopped us along side the highway about 20 minutes outside of Dulles to bring 2 more passengers. We waited for over an hour. Took 5 hours to drive us to New York and had to wait another 4 hours there for my flight to Boston. Not once was I offered a meal voucher. Only soda and first class snacks. I left ft lauderdale at 5pm Friday and walked in my door at 11:45am Saturday morning. Ruined my whole weekend. All from the airline who claims they haven't cancelled a flight in over 90 days. No wonder the Middle East airlines are killing them"

Pros: "Evreything"

"Good but delta needs to be more upbeat about the boarding process in Atlanta"

"Airport need better directions and delta needs to be contacts if gate changes"

Pros: "Crew from Washington to Cancún were extremely rude"
Cons: "Smile"

Cons: "My sister’s checked in luggage was in poor shape when we got it in Albany. We noticed an outside compartment was unzipped. So we checked to see if anything was missing and a souvenir from Mexico was gone. Then we realized a zipper was missing from the luggage and then decided to check all the other compartments and realized her bag of jewelry was gone. The woman at baggage services in Albany told us Delta is not responsible for lost belongings. Also tried to tell us theft is not an issue because there are cameras everywhere. Well you are telling someone that is missing a bag of jewelry that theft is not a problem. Also, there may be cameras everywhere but I doubt anyone is going to review those cameras to see what happened. I will never fly Delta again."

Pros: "I needed extra space because of my pregnancy, but didn't realize I couldn't upgrade my seat online or at check in. I was advised to tell the Boarding attendants I needed extra space and they promptly changed my seat and let me preboard. I'm so grateful and I had a wonderful flight back home. I was also very sick, so it was a relief knowing I could rest comfortably before arriving home to my children."

Pros: "The crew was very attentive and had great personality. They anticipated any needs we had."

Pros: "Quickly moving through the airport."
Cons: "Take out old planes. It was really run down."

Pros: "The plane was nice"
Cons: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."

Pros: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Cons: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."

Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."

Pros: "Friendly fast service to Albany"
Cons: "The EXTRA upgrade price from coach was a little bit better than economy coach but not much."

Pros: "The flight attendant from IAD to MSP called Bernadette was wonderful!"

Cons: "Delayed"

Cons: "The ticketing counter gave very bad guidance for when I arrived, thus refusing to allow me to check my bag. And insisting that I had to cancel my skymiles ticket and purchasing a new ticket. Show up at least 2 hours before at DCA for intl flights, employee incompetence could cost you $$$$"

Pros: "Super comfortable seats. Lots of movie options."
Cons: "Food was not very good"

Pros: "Flight was smooth, arrived early..crew was prompt and courteous."

Pros: "Nothing"
Cons: "The person sitting next to me needed to buy 2 seats. He couldn’t hit in his own. Flight was late taking off due to catering. The landing was the worst I’ve ever had"

Pros: "Crew and entertainment options were great."
Cons: "Cabin was very loud, with jet engine noise. Could not block it out. Seats were not comfortable."

Pros: "After the long overseas flight this was quick. Nice that it included snacks and beverages."
Cons: "Had to sit on the run way a bit as we were coming in at Albany but not for very long."

Pros: "Standard Air France flight. My wife and I like the Airbus 380."
Cons: "The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)"

Pros: "Fly attenden alwas with a beautiful smile"

Pros: "Nothing particularly stands out. I did arrive safely."
Cons: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."

Pros: "Flight attendants were nice based on the situations beyond their control."
Cons: "Flight was delayed for about three hours, due to mechanical issues with the second engine not starting. We sat on the the plane for over an hour and half. Some people that missed their connection flights were offered hotel stay. Others that had no connection flight was not offered anything for the several hours of delay that occurred."

Cons: "Tv"

Pros: "Quick service, good information."
Cons: "Not applicable, it was a good flight."

Pros: "Newer plane, even though it was a short flight there was a choice of movies and tv shows. Crew was very nice."

Pros: "The chekc in person was very helpful."
Cons: "The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request."

Pros: "That I landed safely"
Cons: "1st class was horrible."

Pros: "The crew was amazing. They were attentive and very professional"
Cons: "I upgraded my seat and paid extra for one with more room. And I wasn’t impressed with my upgrade, doesn’t feel like more leg than regular seats. Comfort was below average. The crew"

Cons: "I have traveled with my luggage plenty of times through airports and the flight from washington to jacksonville, my luggage came back to me cracked and broken. I was surprised that Delta handling was worse than any of the cheaper flights I normally take and will not be checking any baggage with Delta again."

Pros: "Great and friendly crew"
Cons: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"

Cons: "Seeing as I’m still waiting for my flight, more than five hours later I am not inclined to rank it highly. This airport is an embarrassment and I will try my best to never fly Delta again. Weather is no excuse for this."

Pros: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Cons: "My original flight was canceled"

Cons: "Delayed two hours"

Pros: "Got to my placs"
Cons: "Lol put the two fattest people next to each other"

Pros: "The fact that there were no snakes on this plane :-)"
Cons: "Same issue... there were no snakes on the plane :-/"

Pros: "What I USED to like was the no hassle, no problems getting the tickets right through landing on the tarmac."
Cons: "I had a family emergency and because I had used a mileage ticket (as opposed to a paid ticket) I was told that I needed to give them 72 hours notice. I tried to explain that I had no control over the situation. It fell on deaf ears. I was so upset and frustrated that I could barely speak. My miles are now lost as the entire round trip ticket was cancelled and I have no way to regain all those miles that I wasted. It was the first time Delta did not come through for me and I must say, it's left a very bitter taste in my mouth. I couldn't believe that there isn't some provision (there is if I had paid for my ticket) and have lost all those miles that I use to fly Delta. So much for customer service."

Pros: "Flight attendants and cookies. That's it."
Cons: "We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."

Cons: "There delay"

Pros: "The crews were very friendly and everything went as planned. It was a nice flight."

Pros: "Everyone was amazing. Helpful. Kind professional"

Pros: "The lady sitting next to me was nice to talk to - that's about it"
Cons: "The whole experience was terrible. The airport gate terminal was chaotic. While boarding, I am told I have to check my bag because apparently the flight was overbooked and there was no room for my carryon. We finally get on the plane and are told by the pilot that we have to stop for fuel - MID FLIGHT!!! I have never had a pilot stop to fuel up in the middle of a flight. And he told us it would take 10 minutes. It took an hour and a half!!!!!!!It completely derailed my connection flight. I missed it and was rescheduled, but wasn't told anything. I get to my new connection flight - that wasn't leaving for another 2 hours mind you - and ask the lady about my bag, because I was nervous it wouldn't get there with the flight change. Her response - "Well, they knew where you were going, right?""

Pros: "Quick and efficient flight and service"
Cons: "Delays in departing and arriving at Reagan National due to conflicts with runways or planes still in designated areas."

Cons: "The delay. My flight was suppossed to depart at 7:25pm and left at 9:30"

Cons: "Our flight was over 1.5 hours delayed but the AA staff at the desk wouldnt give any updates despite it being clear we were severely delayed."

Cons: "We had to board a bus at the terminal which took us out to the airplane. It was 1000 PM so it was dark out and there was not sufficient lighting out near the plane."

Pros: "Safe flight. Clean plane. One nice lady at the gate who did her best."
Cons: "Many of us (15+) on this small plane lacked seat assignments. That meant we all had to wait in a queue at the gate for them. They started boarding the plane before they issued any seats assignments to us (we all had confirmed reservations, and we weren't in a group or anything). Then they decided that the premium fliers ought to get the empty 1st class seats, so they had to get in front of us in the queue to change their seats. Anyway, the boarding was essentially finished before they issued any seat assignments. In the end, they gave me two boarding passes for my son and none for me, but the lady was nice enough to just send me through (I was in the system in a seat, apparently, but the printed card had gone missing somehow). Once on the plane, the cabin and ground crew were quite pushy in hurrying everyone to get strollers packed (yes, there was a guy with a baby wating for seat assignments). It didn't affect me at that point, but it was really rude. It just takes time to get children on board, and it was the airline's fault they weren't boarded first. BTW, the flight was operated by American."

Cons: "Check-in Kiosk wasn't functioning correctly and didn't read my CC correctly when paying for my luggage. I went to the counter and was told my CC wasn't charged, and the lady told me she could not help me. She informed me to go upstairs to the "Resolutions" desk. I went to the "Resolutions" desk and waited about 30 minutes in a long line. I got to the counter and after 15 minutes, the clerk swiped my CC again for my 1 bag I needed to check. I asked for a receipt and I was told the printer doesn't work. The clerk proceeded to get a manager and 10 minutes later, I received a receipt. The majority of the staff seemed to be incompetent. After checking my online banking transactions a few days later, I noticed my CC was charged twice. My gate had already been changed twice and flight was delayed. I went through TSA and then found out the gate was changed AGAIN for the third time in less than 2 hours. This time it was at a DIFFERENT terminal. I was thinking I was going to have to go through TSA again, but luckily I decided to ask and found out there was a shuttle which I struggled to find. The flight then was further delayed another 45 minutes. We finally boarded the plane and sat in the plane for another 1 hour before it took off due to delays. Not to mention it was an old plane which was the most uncomfortable I've ever been on. What a nightmare."

Cons: "The flight was delayed. When we arrived to RDU we had to wait for about 10 minutes for staff to marshal us in and then we had to wait another 10 minutes for them to open the door. This was at 1am!"

Pros: "From start to finish the flight faced problems: unscheduled stop for refueling, change in planes for mechanical problems, emergency medical intervention, and more. Yet at every stage the flight crew and gate staff did an outstanding job communicating and seeking to alleviate passenger woes. With delays, we missed connections, and yet AA worked wonderfully to find alternatives. At the end of the day, we arrived at our destination, and even our luggage made the trip successfully! Wonderful courtesy, adaptability, and determination to serve. Thank you."

"Our flight was delayed by 7 hours"

Cons: "I don’t think so. Thank you!"

Pros: "timing and services"

Pros: "Nothing"
Cons: "Everything"

Pros: "Miami based cabin crew were nice, but they sat in the back of the plane and talked to each other then whole flight. Pretty unprofessional. Chicago based crew from start to finish were fantastic."
Cons: "Miami crew from checkin to boarding were rude, demeaning and unhelpful in this extreme situation. Really rude, particularly the gate boarding pass girl. Haven't you learned your lesson about being rude to passengers yet? I won't be choosing AA again. Your loss, I fly a lot."

Pros: "Boarding, departure and arrival were on time"

Pros: "They seated my husband and I together. The flight was smooth."
Cons: "I’m always in Group 9"

Cons: "Crew was terrible"

Pros: "The crew was very polite and helpful as the flight attendant was still new."
Cons: "It was FREEZING on the plane."

Cons: "Entertainment."

Pros: "Great crew."

Pros: "Seat was ok because we paid more or has a “status”"
Cons: "Nothing has changed and nothing will-services is nothing to write home about, with yr little pack of pretzels-i am happy to get safely to my destination and that’s all that matters"

Cons: "Nothing"

Pros: "Clean. Rough landing- felt like slamming on the breaks too hard"

Cons: "Chicago to Venice flight was amazing. We were in premium economy, although the seats were larger it was hard to sleep in them, we all felt it needed some back support in order to sleep better. Crew was fantastic, would fly AA again internationally"

Pros: "Customer service"
Cons: "The planes having chargers and the WiFi working"

Cons: "The delayed flight was an issue, this caused me to miss my connecting flight. Punctuality is very important to me and should be to your airline."

Pros: "good"

Pros: "Because the flight was delayed the captain and crew did everything in their power to get us to Charlotte without any more delay than there already was."
Cons: "Only issue we had is that the flight was delayed, other than it was an okay flight."

Cons: "The airline left my luggage behind at dfw"

Pros: "Boarding is orderly."
Cons: "Why aren’t seniors and parents with little kids allowed extra time to board? You have to pay for WiFi after the first hour? No kosher options for purchase in the food menu, clearly not looking out for all Americans."

Pros: "I like everything ."

Pros: "Boarding eas good and crew was very good."
Cons: "The three hour delay and the terrible food served."

Pros: "upbeat happy crew. Service of drinks was pleasant and helpful."
Cons: "Cramped seat room."

Pros: "Fort Lauderdale is one of the most unfriendly, dirty, non restaurants, no seats, airport."
Cons: "The airport is the worst. No admirals club. PBI is much better option. But the tickets are overpriced"

Pros: "Flight delayed due to no crew"
Cons: "Got hotel voucher for hotel with no rooms available"

Pros: "Great service"

Pros: "Clean boarding area."
Cons: "American airline agent who checked us in at the curb side asked for the money. Will not use curb side check-in."

Pros: "Arrived ahead of schedule."
Cons: "Some crew were not very welcoming (smile)."

Pros: "We had our passes available on our iPhone to assist the boarding process. Very enjoyable trip with the crew and we plan to fly AA again in the future."
Cons: "NA"

Cons: "At the beginning it wasn't clear the flight was operated by AA, but it is a failure of the British Airlines broker who sold the tickets. We almost missed the flight"

Cons: "Seats are getting more and more uncomfortable"

Pros: "Quiet, easy to sleep on"
Cons: "Running late, but only by 30 mins. Better than it could have been!"

Pros: "Despite the boarding process, the on-flight crew was nice. The seats were comfortable. Also, I like the in-plane sockets and entertainment screens."
Cons: "When preparing to board, the two clerks at the gate were very rude. I had a carry-on suitcase, a laptop bag, and a small camera bag. They wouldn't let me board, claiming that my camera bag was a third item that I couldn't have. They then tried to force me to check the suitcase which i explained that I did not want to do, before giving me the chance to place the camera bag in the suitcase (which it fit just fine). They were not understanding or friendly and really made me question my decision of flying with American Airlines."

Cons: "30 minutes late taking off. Therefore arrived late."

Cons: "Flight late, typical for American. Usual American Airlines rude staff."

Pros: "The seats new"
Cons: "Had to pay for upgrade in order to get a seat. The seat didn't even have extra legroom. Did not get early boardingveitger and I'm even a an advantage cc program holder!!"

Cons: "Baggage was damaged, which required a claim to be submitted. Company policy requires me to take the damaged baggage home, empty it, and return it to the airport. The airport is 1-1/2 hours from my house. They inconvenience me by handling my baggage like an ape and then continue to inconvenience me by requiring me to go way out of my way to get it repaired. American Airlines apparently does not understand what customer service means."

Pros: "Nice trip...no stress"

Pros: "appreciated having enough room for my knees not to hit the seat in front of me"

Cons: "Not clean"

Pros: "flight attendants"
Cons: "flight was delayed 4 hrs"

Pros: "Very friendly staff very attentive"
Cons: "Very small and uncomfortable seating will probably fly Delta for the same price"

Pros: "The plane was nice, staff friendly, and my flight departed and arrived on time! For what I paid for the ticket, I was very scared of what type of plane I would be on but in the end was pleasantly surprised and will use this airline again!"
Cons: "I don't like how fast the prices change and how they charge for every little thing. But then again my ticket was dirt cheap so I can't really complain."

Cons: "Wondering why my initial flight to vegas from oakland wasnt up for review. That experience was terrible. It was delayed 4 hours with no explanation or other compensation. I'll do my best not to fly allegiant again."

Pros: "Appreciated alerts that flight was delayed. Overall staff was very friendly and helpful."

Pros: "prices were good. got there on time on the flight out."
Cons: "flight was delayed an hour, baggage took forever to appear, seats had very little padding."

Pros: "Efficient and no-nonsense."
Cons: "I only rated Food and Entertainment as Okay because I didn't have either... you need a "Not Applicable" choice."

Pros: "Professional crew."

Pros: "Direct flight and didn't have to pay for everyone else's snacks, luggage, etc. in my fare. Paid just for what I wanted."
Cons: "Those tiny seat back pockets just don't hold enough (anything)."

"Flight was cancelled because they didn’t have a plane. Waited in the airport for hours after being delayed 4 hours initially. Had to drive 15 hours to Florida. Never flying Allegiant again and will never in a million years recommend this poorly constructed airline."

Pros: "No seat not comfortable."
Cons: "No legroom."

Pros: "Frustrated with one of the crew members because I was told my bag was too big. This is ridiculous because it was the same one I got on with and the plane was about half full."
Cons: "Him not worrying about my bag."

Pros: "Crew was very nice and very competent."
Cons: "I'm trying to wrap my head around the # of flights that are delayed or cancelled, when I fly on Allegiant. Perhaps, I have just had bad luck. The flight was delayed a total of 5 times for a total delay of about 4 hours. The original scheduled flight was for 6:35 pm and we didn't actually leave the ground until almost 10:30. We kept getting pushed back. I am not certain if it was due to weather (in another area) or required flight crew rest, both of which I would understand. There was no reason posted that I saw. I have a 10 yo son who has Autism and should be in bed no later than 10 pm, preferably 9 pm. I appreciate all that Allegiant does for the military, and therefore, will continue to fly on your airline. I will NOT, however, take any more evening flights as most of the ones I've flown on have either been delayed or altogether cancelled. Again, I truly appreciate your recognition of retired and active duty military. 8/10 is a B and can be improved upon with more clarevoyance and keeping on-time flights."

Pros: "Crew was friendly but did not enforce wearing of masks and deplaning was chaotic to say the least with everyone pushing to get off the plane"
Cons: "Enforce the airline’s own policy of wearing masks. About 1/4 of the passengers of the waiting to get on the plane at PIE did not wear a mask in the terminal, even though it is the policy of the airport. Chaotic deplaning in BNA with all passengers rushing to the front of the plane trying to get off. Rock hard very narrow seats."

Pros: "Great crew. Everything was on time. Loved it"

Cons: "No help with the Coronavirus bs. Customer service blows"

Pros: "Punta Gorda was not over-busy. So the hassle level of the pre--flight experience was way down from the norm nowadays. The flight was on time, and only mostly full, not crowded."
Cons: "Not even water free infliight is a tad chintzy. Allegiant is not responsible for this, but the seat belt sign was on most of the time. I counld wish for better weather enroute. On arrival at ALB there was not video display announcing the belt numbers fror different arriving flights. One had to just drift from belt to belt"

Pros: "Crew, check in and access"
Cons: "Seats are getting a bit tiny and the trays are small. Comfort and baggage prices are starting to drive the price out of competitiveness."

Cons: "The boarding process. And how the flight attendants speak to the customers; I found a bit abrasive and insensitive for no real reason."

Pros: "Comfortable and inexpensive tickets"
Cons: "It was all good!"

Pros: "Enjoyed isle seat."
Cons: "Wider seats."

Cons: "Free cokes, water, and peanuts would be great."

Cons: "Allegiant needs to get stuff together when it comes to boarding."

Cons: "You really need to install jet ports at Punta Gorda. We sat on tarmac for almost two hours due to rain and lightning in the 5 mile radius. Would have avoided this delay with a jet port."

Pros: "Quick direct flight that wasn't packed"
Cons: "The woman that checked my bag kept calling me "sir" and after I corrected her a second time she rolled her eyes and said "oh, I don't even look up" I am not a man. For Pete's sake pay attention."

Pros: "The crew was very nice."
Cons: "The AC was broken - only the front half of the plane was getting it. The back half was very hot."

Cons: "Bad turbulence throughout the entire flight. Hot temperature during majority of flight."

Pros: "Fast boarding. Crew were pleasant."
Cons: "Free beverages"

Pros: "We had about a 45 minute weather delay but those things can't be helped. The Captain kept us informed and he flew like superman getting us through all that crazy wind coming into Las Vegas. The plane was new and clean, the crew was great. Love that wide aisle...it eliminates that sardine feeling!!"

Pros: "The crew was great. The flight arrived early and boarding was smooth. Seats were not that great. Would definitely fly with them again."
Cons: "A free beverage and snack."

Cons: "Delayed due to weather"

Pros: "That we landed safely in 20 mph winds."
Cons: "Stop stuffing too many people in an airplane, stop charging for every little thing, nothing nice or fun about flying in the US.It is just the fastest way to get to places..International airlines are much better and not cattle planes."

Pros: "The plane, the crew..."
Cons: "Seats wider"

Cons: "Squished and smelly but good value overall and good crew"

Cons: "Fight was changed then late"

Pros: "Going in & out of small airports."
Cons: "We arrived late. Pricing system."

Pros: "The price!"
Cons: "Flights in both directions were late."

Pros: "We were delayed on takeoff, but pilot made up a lot of the time I. air"

Cons: "7.5HR DELAY. LOST A DAY. ARRIVING AT 3AM VS 6:30PM TECH ISSUES NOT ALLOWING CHECKIN ONLINE POORLY TRAINED STAFF AND SUPERIORS AT CHECKIN ONE HR ON TARMAC AS PER HEADCOUNT ISSUE WHEREBY, TWICE ASKED ON PLANE WHO I WAS. EMBARASSING. RUINED MY VACA WITH MY HUSBAND SANS KIDS:-(((((("

Pros: "Like the small airport quick boarding!"
Cons: "Not lots of leg room, no reclining seats, bummer everything costs extra even water. But ok for price"

Cons: "Extra charges for everything, even water"

Pros: "Great assistance with a wheelchair to board, and gate crew in CVG is super friendly and helpful."
Cons: "After landing, we spent a hour sitting in the plane, waiting for a gate. After the entire plane had deboarded, it took another 15 minutes for them to bring my husband's wheelchair up from the gate checked storage."

Pros: "On time and pleasant crew."
Cons: "Old plane,"

Pros: "Fare and friendly staff."
Cons: "No wi-fi."

Pros: "Wow so nice to have an economical fare to Baltimore! On time, courteous, uneventful flight. Couldn't ask for more."
Cons: "All good"

Pros: "Plane was late. 2 years ago it was late and while there at the airport I heard Allgeant routine runs hours late or cancels. 3-4 hours, not an hour. Good thing I dont fly too often"

Cons: "Bought flight insurance. Had to cancel within one week due to mom's health issues. Could not get a refund without her Dr.'s signature, which was impossible for me to do. Therefore....lost 145.....down the drain....."

Pros: "Cost of tickets, airport locations-and more convenient travel utilizing smaller airports."
Cons: "Baggage fees are outrageous, no complimentary amenities or refreshments. Flight attendants were rude in asking parties to return to assigned seats, while there were several completely open rows towards the back, (no obvious or explained reason aside from "assigned ticket seats" that they should remain empty. Families or companions could have traveled together- seemed unnecessary to prevent this, only gain noticed was Flight attendants satisfaction at denying seat relocation."

Cons: "Moving from one gate to another. The three hour delay. It appeared that no one person really knew what they were doing. The disabled in wheel chairs we left on there own. One elderly woman literally fell out of her wheel chair to the floor. I was discusseded by the events of the airline."

Pros: "On time."
Cons: "See first leg response above"

Cons: "Flight was canceled Next available flight was 5 hours later"

Pros: "Boarding went fairly quick and the flight was a quick one. Friendly and efficient staff!"
Cons: "This plane was even smaller than the previous one, it's hard to fly in comfort when you're over 6'."

Cons: "My flight we canceled to LGA due to "weather". Every other airline had flights going to New York on schedule. To me, the reason was unbelievable. I was moved to a flight 12 hours later, at 540am. Not only was my flight time changed but I was now flying into a completely different airport. I had to stay in a hotel and pay $70 because United doesn't pay for a hotel if the cancellation is due to weather. I am outraged by this sudden change in plans. I will never fly United again and I will spread the word to everyone I know."

Cons: "Delays, delays, and more delays....rude gate crew forcing economy passengers to check bags when there was still TONS of space in overhead bins for a not even full flight. Added extra hour to an already majorly delayed flight day to wait for a bag that could have easily been stowed overhead. Service was lacking. Plane was new but no real in-flight entertainment for a long flight. Uncomfortable flight all around. Will do everything I can to avoid United from now on. 14 hour travel day that should have been half the time! Haven't had such a bad experience in years."

Cons: "My first flight with United leaving from DC was delayed multiple times and therefore I missed my connecting flight from Newark. I stayed at a hotel to catch the next flight with British Airways leaving from DC to London but had already checked my bags in and could not find out where they were, so I slept with only my handbag! I was never reimbursed for my stay at the Marriott even though I had no control over the flight that was delayed for unknown reasons. After all seemed okay and I reached Mumbai I expected my checked in bag to be at the baggage claim area. I waited for two hours and still had no idea where my bags were. I was very frustrated at this point. I was then advised to create a customer care case with British airways to track my lost baggage, even though United should have handled the transfer of luggage earlier. I called back for three days straight, again I was still without clothes and toiletries his whole time, and the service was dismal. After I got in touch with British and United and got everything sorted out I had my bags delivered to my address in India. The terror continued. I opened my bags and found some minor electronics and other valuables missing! How does that even happen if the bags were previously screened and processed in the States? Overall, I was extremely dissatisfied with this entire experience and do not recommend booking with United Airways at any cost!"

Pros: "The flight was on time and conducted professionally."
Cons: "In order to get in-flight entertainment, you have to have your own wi-fi device to view it on. If it's an Apple device, you have to download the United app, and you have to pay for wi-fi just to do that, so you can watch their free entertainment. Downloading the app took so long that the one hour of wi-fi I bought timed out and the download failed. So I read a book. A pretty aggravating experience. Observations about food in first-class: The salad was OK, but really hard to eat when you have to cut it up with a knife & fork. The sorbet was frozen so hard you couldn't get a spoon in it. My eating experience in United first class is usually much better."

Cons: "When I first purchased my ticket, I selected a seat, but my seat selection was not honored the day of the flight. I had to ask the agent for a seat assignment, but he did not help me. He told me to wait until my name was called for a seat assignment. After everyone was on the plane, I was still waiting for my name to be called. Finally, after multiple requests for assistance, I was given a seat and I was the last person to board the plane. Not pleasant at all. The flight was also delayed significantly. There was also an issue with my movie purchase. The movie I wanted to watch did not have audio for most of the movie."

Pros: "Movie choice. Food ok."
Cons: "Staff hit and miss"

Cons: "United delayed the flight several times - but not until well after I arrived at the airport, even though the flight had left the same airport two hours late for its run to Roanoke, VA. The flight was delayed returning - surprise, surprise - by two hours. This put us into the time frame for the thunderstorms that had been predicted so the flight was cancelled. United then booked me in a flight that would leave DC the next morning for Newark, NJ, where I would catch a connecting flight to SC and arrive in the afternoon. Given that my trip was only two days, this would cause me to lose an entire day. My only other option was to fly the next morning to Chicago and get a connecting flight to SC that would arrive in the evening, which was even worse. United did refund my ticket but they were unwilling to pay for my prepaid hotel room, which totaled $500. Luckily, the hotel courtesy cancelled and refunded my money. United also only had two agents working to re-route everyone affected by the cancellation, so I had to wait in line for well over an hour for this terrible service, all after having already been at the airport for over 4 hours."

"Easy flight & quiet!"

"Boarding gate door was closed on connecting passengers and we missed this flight"

"Everyone was very helpfull with bording."

"Bad information from Kayak. unhelpful and confusing."

Pros: "Nothing, to be honest."
Cons: "Terrible boarding process (boarding groups one and two together for the first time, so even though we were group two priority, we did not get on until the middle of three and no overhead bin space left). There was no snack/beverage service. We did get a tiny bag of pretzels and were supposed to get either water or juice, but we never saw a beverage. Also, my seat's entertainment did not work. The worst was the HORRIBLE TINY ECON SEATS!!! Unless you are a child or a small woman/man, I would avoid this flight if at all possible. I have never been so uncomfortable on a flight, and I fly a dozen times a year for the last 25 years."

Pros: "I liked everything was excellent"
Cons: "There was a 10 minutes delay"

Pros: "Nothing!"
Cons: "Kayak sent me a message that our connecting flight out of O'Hare was boarding at gate B5. However, checking the monitors in the terminal showed the correct gate was B21, which is on the opposite end of the terminal. I don't know why Kayak had the wrong information on this. We barely made our connecting flight because our starting flight was over 30 minutes late, which was United's fault. This made rushing to the correct gate for our connecting flight all the more stressful. No time to stop at the bathrooms or pick up something to eat. Both United and Kayak let me down on getting back to Hartford. We arrived at the end of boarding with no room left for our bags in the overheads so we had to check them and pick them up at the carousel. A totally BAD flight experience."

Pros: "Very nice crew"
Cons: "Endless delays on top of delays."

Pros: "It was efficient."
Cons: "Crew wasn’t too friendly but not unpleasant either."

Cons: "Worst customer service ever."

Pros: "TV and movie choices should be according to 2018 instead of1980. Also TV should be from running Era"

Pros: "My trip started off with airplane problems from the beginning. From my flight being delayed multiple times by air china to the overly packed united to the confusion of the non updated confirmation numbers or the e-ticket number. Even on the day I left upon arriving to the airport my confirmation number they had just given me after all the prior problems still didn't work. Air china had mediocre food with okay entertainment except my headset jack on the TV was broke and I couldn't watch anything. On the last air china flight from Bejing to Bangkok. I couldn't even charge my phone, watch any entertainment and basically was just stuck with no WiFi. Justfly wouldn't compensate for the changes on their end and said I myself would have to ask the airlines for compensation which the.the airlines directed me no where for compensation or even to upgrade my seat. Now I'm finally in Thailand but I'm scared of my return."
Cons: "Everything was really not great. Air china had mediocre food that some of it wasn't bad but other was so so."

Pros: "Nothing"
Cons: "Pilot admitted error. They did not even know what was going on. 3 hours late due to last min maintenance after the plane had been on the ground since last night. No supervisor came even though we asked the captain to contact one. We were ignored. Total clusterfuck. Pilot was courteous and professional but front desk was Frazzled and incompetent. We were hugely inconvenienced and missed our obligations with no offer of compensation. Then when we finally get on the plane they kick us off!!!!!!!!!! Now they are saying a 630 departure for a 2 pm flight. This is beyond acceptable and I am about to call the local news and am sending them video of your gross incompetence. I want to be contacted at 815-527-1935 immediately. My time is valuable and no part of this delay is acceptable. I want full flight vouchers for this debacle"

Pros: "Captain and crew were brilliant, kept passengers informed throughout as to the delays, as a result all passengers were patient and understanding. Not much more could have been done to improve the experience as the snow and conditions at Dublin airport were out of their hands."

Pros: "My husband and i we want to seat next to each other"
Cons: "1) Chicago O'Hare Airport Airline staff very rude. 2) from Los Angeles to Chicago my husband and i are not sitting to each other. My husband is upset. 3) from Chicago to Los Angeles my husband and i are not sitting to each other. It happened again. Very disappointing. We think the airline doing this intentionally."

Pros: "The price was unreal so I had to jump on this, I was able to get on and off with my backpack no problem. The flights were good, captains were very communicative about times, expectations and when turbulence was present."
Cons: "The check in had to be done in person because of the need to check my bag size, I felt a little insulted that I would have to be checked on my honesty. When I got to the check in it was like watching a special forces team measuring and prodding peoples bags to get them in to the little box even when the shapes were the reason they couldn't fit, not the size of the bags. I literally watched someone fit their bag and the attendant take it out and make it misshaped for the box and show how it didn't slide in. I had no issues with my luggage, but that sucked to watch happen to others. The food and drinks came about 10 minutes before the plane landed."

Cons: "Flight was rescheduled because connection was missed due to United"

Pros: "Everything."

Pros: "The crew The entertainment options The power options The drinks"
Cons: "10 minutes earlier and the food would have been better. Then again, 10 minutes earlier and wouldn’t have made flight."

Pros: "Crew help and service"
Cons: "Lending was bumpy. , Internet was not Working and no entertainment chenal as well"

Pros: "They got my vegetarian food order right"
Cons: "Old airplanes both there and back, we had a choice of a few movies on a TV that we couldn't access on demand so you had to start half way through, and the quality was appalling. We were supposedly promised we could stream onto our devices via wifi but this didn't happen"

Pros: "The flight crew was attentive and polite."
Cons: "Though not the fault of the crew or airlines, we were delayed almost 90 minutes because a parent took their toddler into the lavatory while at the gate and they messed it up and plugged the toilet with paper towels and/or pampers. This was after I had a 8-1/2 hour flight from Copenhagen, Denmark. Also, the seat space and amenities are so inferior to international flights. The narrowness of the seat and closeness of the rows makes it hard to be comfortable. After being treated to two meals on the international flight, one small two-inch bag of snack mix is almost pointless."

Pros: "It got us from a to b but not much more to be said!"
Cons: "The idea of the entertainment system broadcast to your hand held device is fine - it didn't work for me though."

Cons: "Such a downgrade from other airlines! Awful! They board backwards. Usually the back seats board on the plane after the special needs people. Makes more sense, people are out of the way. My water was poured into a cup from a big water battle. I like how Jetblue gives me a personal water bottle and a variety of snack option. I was given a "snack mix" on this flight which was not good. I hated this flight and there were NO televisions, or usb ports to charge phones. Never again. They didn't even have enough room for carry on bags for everyone. Thank god I packed light and didn't need to use that option. Good to know United Airlines has crappy everything."

Pros: "I liked that we arrived on time and that the entertainment actually worked properly."
Cons: "I didn't like the fact that my husband and i had one option only and that was Indian vegan vegetarian dish. We were told that's all there was left. We gave back our tray. I don't mind going without food for a flight but my husband had surgery die to diverticulitis and can only eat certain food. The flight attendant said that she was going to check if there is anything left in first class but it took for ever and I become impatient as the light were turned off and people were getting ready to sleep. So I switch on the light and another flight attendant came by. I explained the situation but she came back with the same Indian vegetarian dish we turned away. After more frustration and explanation the Stewart came with the. Hi Ken version. I gave my husband my share and he was able to finally take his medication and eat the chicken with the bread. I only ate the ice cream and had a glass of wine. Later on the first flight attendant who served us the meal came with a couple of oranges and a bag of chips. Saying she got this from first class. I kept the oranges and gave her back the chips. Floghing with United is very disappointing to put it mildly."

Pros: "There was a good entertainment system with a lot of new options."
Cons: "My itinerary said I fly on Brussels Airlines on a specific flight number. I went to the international terminal to discover it is not there. I then asked multiple aiport staff members if they heard of Brussels Airlines and they said they did not. One person said it may be terminal 1, so I went there based on very little information and with hopes it would be there. I got to terminal 1 to discover there is no Brussels Airlines. I walked to Lufthansa because my return flight is through them, but it was not there either. At this point I have 45 min to make it through security and board, and no one can tell me where Brussels Airlines is. The good news is the flight was delayed, and I got an email from United Airlines with the flight status. This is the first time I was contacted by United and there was a completly different flight number than the itinerary. United should be more clear on the airline and terminal information for international flights!"

Cons: "The rules of basic economy are far too restricted"

Pros: "Nothing!!! It was handled in a terrible way"
Cons: "The way they didn't care"

Pros: "From what I encountered at the crack of dawn this morning... The staff handled somnolent, irratable passengers in a full capacity 757, with nothing but unwaivering efforts and kindness. (shrieking baby temper-tantrums, service dogs, and people allergic to service dogs included) Even while dealing with the most self-entitled, disappointingly inconsiderate individuals, the flight attendants kept their composure and remained understanding, professional and accomadating. As for that rude, pompous pig of a woman up in front.. try and remember we're all human here and you should attempt to treat others like so. I can't imagine the staff being particularly fond of the idea of spending an hour delay with your continuous, huffy bitching in their ear. (as if they have any control over the situation"
Cons: "Me and my boyfriend's seats were separated on both flights.. apparently it was in the fine print.. I don't know :/ kind of sleasey, kind of lame. Be transparent. Luckily, met a great guy who had no issues switching! :)"

Pros: "Flight on time"
Cons: "Nothing to drink offered, not even water"

Cons: "We reserved wheelchair assistance prior to the flight. We had to wait an extended amount of time to actually get the wheelchair assistance with 5 kids 7 and under. Due to the wait we almost missed our flight, we were literally the last to board the plane. We were hoping to grab some breakfast for the kids as we had a long flight and did not have time to do so because of this delay. This is why we called ahead to reserve the wheelchair. The people checking in did not seem to care about the delay and only told us to be patient. Sad, unfortunate experience with accessibility issues."

Pros: "Crew. Aircraft selection."

Pros: "The staff was wonderful"
Cons: "Bummpy ride"

Cons: "High fare"

Cons: "several people assigned to the same seats, mine included. lots of last minute moving around."

Pros: "Some of the people I dealt with were nice. All of the flight attendants and pilots were nice."
Cons: "United only had one person working to check people in, and due to a lady with 8+ bags that the only agent had to take 20+ minutes with (while the line stacked up behind us), we ended up missing the first leg of our flight. Told us our bags would be checked all the way through, and they weren't. Checked bag got lost on the way back (again, due to misinformation from United on whether our bag would be checked all the way through), and when we got them back they had obviously been rooted through, with no note left by TSA. I fly often, and this was one of the worst flying experiences of my life."

Pros: "I didn't like much. The employees were great and that's about it!"
Cons: "I've only flown with United for four flights. And of those four flights they have been delayed for three of them. To be specific about this flight, straight off the bat the flight was late due to a late arriving plane.. Understandable. Then to top it off they had no pilot. So then the 1.5 hour delay has now turned into a four hour wait. But I'm still waiting for the flight so the wait could be even longer yet. The airline should consider refunding everyone's money on this flight. An hour delay is one thing, but four hours is uncalled for. Never flying with United again."

Pros: "Airline personnel were friendly and smiling"

Pros: "Crew staff went out of his way to find something for my aisle to snack on when the person next to me asked if there was any snacks on the plane. The plane had to be changed for another plane due to a mechanical issue on the first plane, and the new plane had not been stocked with food after it's previous flight, yet the crew member was able to scrounge up some snacks for us! Also got complimentary directtv - nice, but doesn't make up for not getting home in time yet again."
Cons: "United sucks. I have flown it maybe 10-12 times in the past 2.5 years, mostly back and forth between Chicago and Boston. I have had only 3 round trip flights go without a hitch. Every other trip was delayed. This time 4 hours on my return flight to Boston due to a plane switch, boarding of a new plane to discover a mechanical issue, deboarding, waiting for a new plane, then boarding and sitting on the ground for another 40 min before we were able to take off. I was delayed 1.5 hours on the way to Chicago due to another plane swap (no joke). Still doesn't top but my worst 5 hour delay in Chicago on the way back to Boston because the captain didn't show up. United is atrocious and is my last choice or any airline. Only fly when I'm absolutely forced to now due to no other reasonable choices. They are below delta, JetBlue, American, southwest, and embarrassingly, spirit as well. Terrible."

Cons: "While happy to have pilots concerned about my safety, it was frustrating to suffer thru 2 different mechanical delays. The first one was a missing rivet - which turned out to be so bad they had to put Us in a different plane. Then, that plane developed some mechanical/software issues as we were taxing. My 3-hour flight turned into a +5.5 HR endeavor. When you are on 2 broken planes in a row with the same airline you start to to wonder about how well they are maintaining their equipment. I feel like I deserve more than a "sorry" for the use of my extra time, but no credit or flight certificate was forthcoming."