Low season | January |
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High season | July |
Cheapest flight | $47 |
Coach seating is debilitating, neither my husband or I can walk the following day
Coach seating is debilitating, neither my husband or I can walk the following day
My husband is very tall and we generally fly Delta Comfort. We used our companion benefit, and our seats were coach and extremely uncomfortable........ horrid even
Great. Flight departed early and arrived early. Deplaning and baggage claim ww were quick.
Forced to check my bag which fit in carry on, boarded and then sat for over an hour waiting to take off with no explanation.
I actually received a notification from kayak on email but not one by text from Delta when my departure gait changed and I almost missed my flight
Extremely dosappoontined and frustrated. Refused entry to lounge in Detroit despite having Delta AMEX Reserve linked in MyDelta phone app as revommended and also having proof of account. No pillows were available for overnight flight to AMS and breakfast was not served in Delta Comfort.
I liked the screens in the seat headrest with movies to watch. I didn’t like being forced to check my carryon bag and being told there wasn’t room for my bag - when there were 5 bins sitting empty on takeoff. I didn’t like the “I don’t give a fig” attitude of the flight attendants and the delta gate attendants when I asked why they decided to put me out. They gave me a 1800 number to call but I can’t get a live person on the phone. Customer service is non existent. My business must not be that important to them.
Was unsure of this flight due to high winds in CVG from Hurricane Helene. Crew did a great job of getting us to CVG safely.
It was not in Delta's control, but when we landed, we ended up parking at the wrong gate, and so everyone was already ready to deplane and had their carryon bags, ready to leave. But we had to sit down and move to the proper gate. This process took over 30 minutes. Again, not Delta's fault - more so on the staff at JFK
More up to date movies and a live TV option like ESPN, Fox News or CNN. All they had were movies and Spotify Music and some games. Also, wifi on international flights isn't free for Skymiles members like on domestic flights via T-Mobile.
Waited for our plane from HNL so we didn't miss connection. AMAZING Service for that, then really clean plane. Nice airline attendants.
Was realllly smooth. It was delayed but we were well informed.
Seats are outdated. Entertainment relies on personal device. Boarding was delayed due to inaccurate passenger tracking, resulted in late arrival at Reno.
The free snack options are pretty pitiful for a 2.40h flight.
Excellent staff helping my 96 year old senior promptly with her oxygen needs
Good even though flight was delayed, the crew was prompt and efficient.
We had a 90 minute delay due to equipment failure that was detected just before we took off. United rebooked my connecting flight.
Everything was perfect except the pad at the top of the seat back. It pushes my head forward in a very uncomfortable position and it is not removable.
Everything was perfect except the pad at the top of the seat back. It pushes my head forward into a very uncomfortable position and it is not removable.
The crew and flight was amazing. I haven't flown United in years but plan to switch to you being my main airline
Average at best. Typical of WestJet these days. Crew far from friendly.
The flight attendants could have been mote professional, talking about other people's life choices loudly and rudely. Delay to board which seems more and more standard with westjet.
The premium did not live up to expectations. The seats were tight and looked like there was no more room at the rear of the plane for seating then at the front of the plane. Instructions were not provided for entertainment. It was difficult to get the app. The app is not user-friendly. It requires too many inputs by the consumer to get to the correct page.
Premium class - the food could have been much better such as a veggie tray or fruit tray or cheese & crackers.
I paid Premium class. Given that it’s double the cost, my expectations are higher. I left the flight beyond hungry because they would not give me another dinner, though I know there were several left as we do not pre-order between the two entrees. After this flight I decided the extra cost isn’t worth it.
If I wanted to leave on a Monday I would have booked to leave on Monday. Instead, thanks the west jet i spent another night in a hotel on my dime because they don’t even have a number you can call that works. It’s just says due to the high call volume we can’t take your call, that’s it. Our a Canadian airline industry needs an overhaul.
Let people know if carry on is free when you are checking luggage
Your questions don’t quite make sense. There was no food service as far as I know. Short 2 hour flight. Nice crew. On time. Older plane that looks to be ready for a tuneup. Sagging, stretched pockets etc. No entertainment system, screens etc, which makes sense on a short flight. Seat etc at the low end of the comfort zone which I’m sure you already know. Totally okay for a short flight. Sure would not to take a longer flight in the plane though.
Only 2 bathrooms at rear of plane for about 30 rows of passengers. Ridiculous! Long lines passengers alway waiting. On long trip a full can of beverage rather than a little cup would be appreciated and expected.
Delayed by 4 hours. Missed connection back to UK. Ended up 24 hours late with an overnight delay. Westjet offered hotel accommodation but when we got to the hotel they said it was fully booked. Terrible experience
The mid flight snack could have been more substantial than tiny bag of pretzels.
2 weeks before the flight we have got a pilot strike notice. Luckily it didn’t happen but we had to buy a travel insurance. It was wasted.
Flight took off little late and landed back at YVR after an hour without informing a reason to the passengers. Also, second time also got late but an hour to take off. Therefore, I had to change my plans during due to delay in landing to SFO roughly about 6 to 7 hours.
Our flight AC 567 was delayed by almost 6 hrs due to mechanical falure
There was no entertainment and the meal that was included in my flight fee was not provided.
Lines at gate boarding is messy. It spills into traffic which causes other travelers to snake around the boarding passengers. Need better traffic control.
Fly was cancel, change airline, fly was delay not get back to Mexico until this morning at 5am worse travel experience ever my luggage is lost, I quiet honestly requesting refund of my travel, not to mention have to spend more in food and Uber from the airport to my home was supposed to be a 12 hr day turn a nightmare.
I think I was charged for $30 baggage fee when I thought economy included one checked bag.
In general our flights were awful. They cancelled flights, and we lost one night at the hotel in Athens that it was already paid. Also we paid extra for the seats we assigned in advance but since they were cancelled the flights, we lost our seats,. we were running back and forth for the connections. THEY DIDN’T FOLLOW OUR ORIGINAL ITINERARY. Our itinerary was change to :LAX TO VANCOUVER ,MUNICH , then NAPLES, ATHENS. Because our original flight was cancelled we spent one night in Munich. Due to all the changes we lost money and time for our original schedule. We are seniors and running in the airport to catch the flights was very frustrating and painful. We are hoping from Air Canada / Lufthansa to take responsibility and compensate us for those events. We are filling frustrated .
Great flight! Service, food and flight experience were top notch.
It’s a shameful company. It ask as to go to counter to take the boarding pass, they simply send it by email, just to check the bags’ size in a smaller than normal template. DONT USE FLAIR! It will be more expensive than normal airlines at the end.
flight was okay, no wifi, no free drinks but worst of all they lost my son's bike for four days. Customer service was nonexistent - call a number that leaves you on perpetual hold, there's no baggage folks in the baggage claims area (in vancouver). we went up to international and nobody was at ticketing, went to domestic and they had us fill out a form. they could not tell us where the bag was. Anyway, highly recommend you drop an airtag for anything that's worth more than $500. My son's bike costs a lot more than that to replace; I was on pins and needles for four days.
The crew of this flight, specially the flight attendant in the front were the sweetest I’ve had in all my life, I genuinely hope they get a race or sum cuz of their efforts. It was just quite unsettling that the flight took so long to departure. It was supposed to leave at 10:35pm and we ended up taking off at 11:22pm…👎🏻👎🏻👎🏻
It’s bare bones but was on time so can’t complain.
Of all the countries I've flown to and airlines from around the world, I have never had such a dismissive an arrogant employee during boarding. After waiting in line for 20 minutes to board, I was sent to a second line for Passport verification. Natalie from Flair, repeatedly tried to scan my passport which didn't work for some reason but was too lazy to input my information manually. Bar code scanners aren't 100% reliable as we all know. She asked me my birthdate 3 times, made me wait to be the last person aboard and then smugly threatened me that my only bag could be charged for (same backpack I used as on my arrival as carry on). Natalie working in Ft. Lauderdale and the was the epitome of lobotomized tiktok brain with the charm of junk mail.
Food selection is very poor and sears are very uncomfortable.
Flight was 3 hrs late and another 2 hrs wait for baggage to arrive on carousel and a $7.00 food voucher that arrived as we were boarding our flight.
Seat rows so close together no one dares to put their seats back. Knees pressed against the seat in front, had to find a position putting my legs under the seat in front. But for 6 hours keeping that one position was ridiculous. All savings on the purchase price are taken back through charge backs for luggage $200 each way, Seat selection $44 per seat or you are seated by a computer randomly. Wife sat 5 rows away. Would avoid Flair in the future
The flight was safe (priority). Everything else is low-cost: too hard, delays, mediocre boarding, cost for carry-on and checked luggage.
Flair flight was 4 hours late due to not having a crew and the plane was filthy. Just water service Terrible experience flight 1513