Pros: "Wouldn’t know as this passenger was not on the flight as he was killed June 2 and the ticket was supposed to have been canceled."
Cons: "Passenger, Damon Barksdale was not on this flight as he was killed June 2, 2019"
Cons: "Every thing perfect, I’m so happy with the service."
Pros: "On time"
Cons: "No USB charging. No charging at all. No wifi. Not all flight attendants speak English. No meal choice. In flight magazine Chinese language only. Confiscated my solar charger. At Guangzhou airport, many food courts take only Chinese cash. Internet service censored."
Cons: "We were delayed an hour and 30mins, i had 2 special wheelchair assistance for both my grandparents, yet only 1 got it. Once we go to Guangzhou, the assistance was worse for both of them. And also we missed the flight because of this delayed and cost us an extra $307.49 to rebook our connecting flight and hotel."
Pros: "I always sit in the upper deck of the A380. The 80 tourist class seats are much better than the configuration on other planes. The service is great and personalized. CS's food always amazes me with its quality."
Cons: "Like every other commercial airliner, the seats are not large enough and don't recline enough. It's not about the leg room, it's about the shoulder and hip room."
Pros: "The flight from Los Angeles to Guangzhou was good and food was fine."
Cons: "Food served on Guangzhou-Dhaka sector was not good."
Pros: "Chicken with noodles plate is great.."
Cons: "The communication is lacking.. we had a huge delay and were not told what was going on except weather issues.. twice this happened.. the second time the Chinese guy directing us at the airport was not giving everyone directions, only the Chinese nationals.. the rest of us he wouldn’t speak to.. Also not enough beverage services for a 14hr flight..2-3???"
Cons: "Did not get the special meal (Oriental vegetarian )that I had ordered. Also on my return flight as well,even after reconfirming it two day before my return flight."
Pros: "Business class seats were as good as any first rate airline. Cabin crew was excellent"
Pros: "The 13 plus hour flight to Guangzhou was extremely pleasant. The food was extremely nice and flavorful (had the lamb) and Service was very professional yet friendly. Drinks were refilled without asking and array of snacks available were of nice assortment . In flight entertainment was more than expected and choice of movies Hollywood and other International options were great. Overall was an excellent experience. Would fly them again"
Pros: "It was a terrible, long and very crowded flight."
Cons: "The people/passengers. The whole flight felt like a budget airline. I am not looking forward to the return."
Pros: "Lie flat seats in business class are very comfortable. Got a nice 10 hour sleep on the flight across. Bathrooms are clean and clean smelling and large. Crew pleasant and efficient."
Pros: "The price was cheap... That was all that was good with the flight. But after that experience, I will never fly with the airline again."
Cons: "Almost everything could have been better"
Cons: "Add more entertainment. Add more food, keep the restrooms clean."
Pros: "Business class pod was excellent. Free WiFi"
Cons: "I could only use WiFi on one device. So choose preferred smartphone or tablet ahead of time."
Pros: "Room on the plane, layout of the plane, early arrival"
Cons: "Add CNN news to your tv channels"
Pros: "The frights were pretty comfortable. They provided drinks and food in proper time. Crews were very nice."
Cons: "I wanted to gave 5 star if only some of my personal items weren’t missing from checked in luggage."
Cons: "Only at nanging airport they dont’t have Check through baggage all the passenger have to pass immigration and custom to get baggage and recheck in over ticket counter again they informed that they don’t have transit hall at this airport so for transit destination try not to use nanging airport"
Pros: "Staff was friendly, food was okay. The serving of hot tea was nice."
Cons: "Only filled water up to half of the cup, twice"
Pros: "The plane and staff were marvelous. Pleasantly surprised with this flight and experience as a whole!"
Cons: "There were no vegitarian options offered on the flight. Had to skip most of the food. But those around us seemed to love the food they got! we LOVED the warm rolls offered with meal!"