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a manager named Kendal at pbi accosted me on the Tarmac and threatened to put me on the no fly list because I had brought my fishing poles. I already went through tsa screening.already talked to two different customer service reps before I left for the airport about carry on rods. My rods were already handed off to the Tarmac check guy and loaded. I had a foot on the stairs of the plane. One side of the planes engine was already on and this manager shouted at me from the gate doors. I met him and he asked me how and why I brought my rods. I told him I talked to two different reps on the phone and tsa let me through. He told me it was illegal and he was gonna put me on the no fly list if I ever did that again. I told him no way it was illegal and I had already asked he kept threatening me it was illegal and he was gonna put me on the no fly list for doing it. I walked away and boarded the plane. I'm going to call Bahamas air later and make a complaint. His name is Kendal at Bahamas air palm beach international. He is rude mean and overstepping his authority. No fly list!! I'm pissed I had to deal with someone so unhappy and rude and threatening. Planes are old and rickidy. Prone to brake down. I've flow them at least 8 times.

It's only a 50 min flight but it was 3.5 hours delayed.

I liked that it was small

They had us pick our own seats when we got on the plane

Staff was nice. Boarding was prompt.

Hot on the plane. No snack and only water.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Flight was cancelled, waited in airport for 8 hrs

Staff was very polite and helpful

Equipment issue caused a delay and possible need to unboard

On time. Pilot came back and I rod iced himself to every passenger and shook out hands. Nice personal touch

??

They went where I wanted to go.

Arrived on transfer 60 minutes prior to flight and were told needed to be there 2hours early, we'd never make it through security. Made us go back to partner (JetBlue) airline in another terminal we'd just come from. After running 1/2 mile between 2 terminals in 90+ degree heat they booked us on the next flight which was again 60 minutes away. JetBlue said they could have just called them but them made us run around, literally. In the end the first flight was delayed and we could easily have made it as when we got to security we were the only people there. Took less then 5 minutes to get from check-in to terminal. Ridiculous amount of stress and run around for no reason. Don't expect good service from these guys in FTT!

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

Had medical emergency and spent 30 minutes trying to get thru to customer service

Was a quick 45 minute flight. Crew was excellent. No services to rate.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.

Needless delays, poor communication

I spent 11 hours at the airport waiting to fly out to Nantucket. The entire time we were told the flight wouldn't be canceled. At 12am it was finally canceled. By that time there was only 1 seat left the next day to Nantucket. My flight the next day was canceled as well.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Wifi

Delayed boarding and agent confusion.

Entertainment

on time and no problems

nothing to not like