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Cons: Less crowded, with better two-bag carryons enforcement forces coach and more latitude for First Class.

Cons: Bigger seats would've been better

Pros: The flight crew was friendly and smiling.

Cons: The seat in economy was incredibly uncomfortable. Seat had a slight forward incline which made a finding a relaxing position impossible.

Cons: Delay could have been handled correctly. I should have gotten compensation for the 3 hr delay and the 9 hr delayed departure from SFO to PDX

Pros: Movie choice

Cons: Man flight was rude for me reason

Pros: What mede this trip so poor was that the agent at the desk informed me that as I was boarding the plane my carry on suitcase had to be checked due to limited space in the overhead bins. This is the same carry on that I have stored in overheads on literally over 100 flights including a United flight 4 days earlier. I was the approximately the fith passenger to board in group 3 and after I let her check my bag I walked on to the plane to see not only was it only one quarter full of passengers, most of the overhead bins were completely empty. So I had to go to baggage claim to get my checked bag after we landed which took almost 40 minutes. Very frustrating!

Cons: See above!

Pros: The boarding was quick and orderly.

Cons: Could prove in-flight entertainment options

Pros: The flight attendants were nice enough and the snacks/beverages were average/as expected.

Cons: This flight was delayed for more than 2.5 hours and the communication was poor. The gate agents weren’t helpful. The airport didn’t have enough outlets. Or chairs. My flight out to this location was also delayed by over three hours. At least they tried to make us feel better by telling us what was going on. The staff at the airport were rude and unhelpful and United airlines is unreliable.

Cons: Boarding staff forced groups 3 and 4 to check their carry on even though there was still plenty of overhead space.

Cons: Seats are getting smaller. Cross country you would think and except that attendants would offer more service. Not happening, sad.

Pros: Not sure I can comment on this particular flight.

Cons: On time departure, being truthful about delayed departure time and taxiing time, easier landing (had a lot of ear pain from rapid air pressure drop), It took over 30 mins from the time the plane landed for bags to load on the carousel

Cons: Took 2 hrs to get a drink after we took off. Need more help.

Pros: The crew was very pleasant.

Cons: The flight was delayed for some reason (they kept changing) and I am really fed up with United allowing people to bring two pieces of cabin luggage onto small aircraft.

Pros: Crew worked hard under difficult circumstances but flight was not well equipped

Cons: First we boarded and then had to deviate and move to a different delayed flight. No head sets, tv did not work , seat was very uncomfortable.

Pros: nothing in particular

Cons: cold, inattentive crew, United premium economy product is not worth a pretty penny it charges

Pros: Movie choice

Cons: Man flight was rude for me reason

Pros: Seats were comfy and super clean

Cons: The staff never greeted us or said good bye. They didn’t really smile at all. Didn’t really seem to be happy or acknowledge us

Pros: Good crew on both trips

Cons: No crying children

Cons: The cabin was cooler than expected. A water bottle would have been helpful to ensure hydrated during the flight when canon lights turned out.

Pros: On time boarding, take off and arrival.

Cons: Nothing. It was a short flight.

Cons: There was no entertainment. With a flight over three hours I would have thought there would be seatback mini-screens at least with a few movies to choose from. Also there was only one cart serving drinks which took forever because we had a seat towards the back and because it took so long we only had the one drink. It was so full of ice that really there was hardly any fluid and the ice pieces were too large to even chew them up. I felt very dehydrated during the flight. Since we can't bring our own water I feel like more should be provided.

Pros: The boarding was quick and orderly.

Cons: Could prove in-flight entertainment options

Pros: Boarded on time in challenging weather in Chicago. Got to Orlando on a day we could well have had problems getting a plane with the weather.

Cons: The seat was the usual uncomfortable coach seat.

Pros: Everything was fine, I would probably take the flight again but nothing was above average

Cons: Boarding could have been more organized

Cons: More leg room and more shoulder room.

Pros: Convenient route, great United Polaris lounge at SFO for business passengers.

Cons: The flight frequently arrives about an hour before customs desks are opened, so passengers are forced to wait inside the airplane after landing until the customs desks are open.

Pros: Not sure I can comment on this particular flight.

Cons: On time departure, being truthful about delayed departure time and taxiing time, easier landing (had a lot of ear pain from rapid air pressure drop), It took over 30 mins from the time the plane landed for bags to load on the carousel

Pros: Good crew on both trips

Cons: No crying children

Cons: Delay could have been handled correctly. I should have gotten compensation for the 3 hr delay and the 9 hr delayed departure from SFO to PDX

Pros: The flight attendants were nice enough and the snacks/beverages were average/as expected.

Cons: This flight was delayed for more than 2.5 hours and the communication was poor. The gate agents weren’t helpful. The airport didn’t have enough outlets. Or chairs. My flight out to this location was also delayed by over three hours. At least they tried to make us feel better by telling us what was going on. The staff at the airport were rude and unhelpful and United airlines is unreliable.

Cons: My son was flying on United from Colorado Springs to Denver, then on to Seattle for Thanksgiving. He rushed through as quickly as he could, but the door to the place was closing and it left 10 minutes early. United recorded him as a 'No Show', and there policy now is to cancel the entire ticket is you miss any segment of a round trip ticket. Thus, his entire $900 was forfeited, he couldn't even pay a change fee to catch a later flight. I hate American, and now I hate United just as much. These airlines shills have been allowed to go out of business when they last filled for bankruptcy. We fly in quite a few international airlines, and outside of Alaska, Jet Blue and Delta, maybe Southwest, US carriers are absolutely bottom of the barrel and it's clear that their employees don't care whatsoever. Will never book again in United or American. I'll try Amtrak before either of those carriers.

Pros: The crew was nice and came by often.

Cons: There was a dog on the 10 hour flight, I thought United Airlines had an 8 hour limit. The dog barked throughout the flight, so obviously it was a pet not a service animal. UA needs to enforce its own policy.

Cons: Took 2 hrs to get a drink after we took off. Need more help.

Cons: Too much time wasted in boarding dealing g with carry ons.

Pros: Convenient route, great United Polaris lounge at SFO for business passengers.

Cons: The flight frequently arrives about an hour before customs desks are opened, so passengers are forced to wait inside the airplane after landing until the customs desks are open.

Pros: Just another 4 hour delay featuring United. By the time we took off the storm in Toronto had started and it completely ruined my plans.

Cons: Be on time