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(Round-trip)
Airports
Origin
Seattle
$451
only
$451
Santa Ana
$452
only
$452
Burbank
$452
only
$452
San Jose
$440
only
$440
Destination
Taipei
$440
only
$440
Tue, Mar 6
SJC
TPE
34h 30m
Wed, Mar 14
TPE
SJC
34h 15m
Trip: 8 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3463 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
SFO
Good 6.0

Can’t beat the price

Pushy flight attendants don’t want you on your phone even if it is in airplane mode. Movie selection was slim.

PEK
BKK
Okay 4.6

Average

Flight Crew member was very rude and un professional When we ask for his name he refuses so we can mankecformal complain And we ask other members for his name they said its in chineese and difficult for us to understand

OKA
PEK
Good 7.6

Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight

Breakfast was not good unfortunately

LAX
PEK
Good 6.3

Food was good. Flight attendants were good.

Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing.

LAX
PEK
Okay 5.0

Delayed flights, missed connections, lost luggage

Mon, Jan 15
SEA
TPE
30h 00m
Thu, Feb 1
TPE
SEA
38h 00m
Trip: 18 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 253 reviews
Overall
6.9
Boarding
7.1
Comfort
7.1
Crew
7.3
Entertainment
6.5
Food
6.7
JFK
FOC
Mediocre 2.0

The front dest and customes have horrible attitude! They will ingore you.

TPE
XMN
Excellent 8.0

Staff was friendly

SGN
XMN
Excellent 9.6

Crews, food. Also Transfer Lounge in Xiamen is a good place without charge.

Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated.

BKK
XMN
Mediocre 2.0

I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided.

XMN
SIN
Mediocre 2.0

Nothing

They will cheat u of money. Somehow. Beware.

Wed, Jan 3
SNA
TPE
17h 00m
Wed, Feb 7
TPE
SNA
18h 56m
Trip: 36 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52387 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
LHR
SFO
Excellent 9.0

Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.

The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.

ORD
CDG
Okay 4.0

Very helpful accommodating wife with wheelchair. Thank you.

The food was not tasty. Check in via kiosk was difficult for me, a senior citizen. Entertainment was very limited.

ABE
ORD
Mediocre 2.0

Nothing. Terrible service

The toilet over flowing and delaying my flight to the point of missing my connection.

LAS
EWR
Excellent 8.0

Although the flight was delayed, we got into an earlier flight which was great

EWR
CLT
Excellent 8.0

2 sear rows so no middle seat

Late departure

Tue, Mar 27
SJC
TPE
33h 55m
Wed, Apr 11
TPE
SJC
34h 50m
Trip: 16 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3463 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
SFO
Good 6.0

Can’t beat the price

Pushy flight attendants don’t want you on your phone even if it is in airplane mode. Movie selection was slim.

PEK
BKK
Okay 4.6

Average

Flight Crew member was very rude and un professional When we ask for his name he refuses so we can mankecformal complain And we ask other members for his name they said its in chineese and difficult for us to understand

PEK
BKK
Good 7.0

Great service, comfortable seats.

The food was aweful, but it's airplain food, usually it's aweful. There wasn't an entertainment system for each seat. Instead there was a bigger screen for every I don't know how many rows.

OKA
PEK
Good 7.6

Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight

Breakfast was not good unfortunately

PEK
LAX
Excellent 8.3

Despite somewhat limited English skills, the crew were very professional and pleasant. The flight was overall, a wuccess, and I would absolutely fly air china again.

The food on this leg of the trip was hit and miss. The food o. The first leg was very good. They have a ways to go to being their catering up to the level of some other airlines, he is been an overall positive experience.

Mon, Mar 12
SEA
TPE
38h 20m
Thu, Apr 19
TPE
SEA
29h 40m
Trip: 39 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 253 reviews
Overall
6.9
Boarding
7.1
Comfort
7.1
Crew
7.3
Entertainment
6.5
Food
6.7
XMN
LAX
Mediocre 2.0

I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is...

How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered.

XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

BKK
XMN
Mediocre 2.0

I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided.

LAX
XMN
Mediocre 2.0

Nothing

I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!

SGN
XMN
Excellent 9.6

Crews, food. Also Transfer Lounge in Xiamen is a good place without charge.

Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated.

Thu, Jan 4
SNA
TPE
17h 00m
Wed, Feb 7
TPE
SNA
18h 56m
Trip: 35 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52387 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
MUC
Mediocre 2.0

Our plane was defective so had to be replaced. This is fine, I certainly am willing to wait for a new plane if it means not blowing up over the ocean. The problem was how little the attendants at the gate communicated the situation to us. What should have been a brief layover became a 12 hour nightmare. The gate attendants did finally issue meal vouchers but they waited until 10 minutes before all the restaurants closed and only issued $10 a person. This is enough to buy a hot dog at an airport... We were told there wouldn't be any rescheduling of missed connections until we were "airborne". This resulted in mass panic and confusion upon reaching our destination. We were told to go to the service desk, half an airport away, but once the entire passenger contents of the plane arrived at that far flung service desk, we were mostly turned away to seek help at individual gates. This lack of communication meant I missed the next next available connecting flight and now have a further six hour layover. I understand accidents happen and planes can break down but the nearly complete lack of care and customer attention is, frankly, disappointing. I've now had nearly an entire day added to my travel time. If I'd been willing to loose that time I would have paid $600 less for my ticket. United finally offered a token of their appreciation : a $100 e-voucher. I have spent more than that on food and coffee in airports for the past two days while trying to survive until my next connections.

LHR
SFO
Excellent 9.0

Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.

The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.

SLC
ORD
Good 6.0

Flight attendants seemed completely unwilling to accommodate any requests outside of their "service time".

PVD
EWR
Mediocre 2.0

Flight delayed missed connecting flight. Second flight delayed missed connecting flight. Overnight in airport expected unless united pays for hotel. Absolutely miserable. Paid 430$ one way for a 25 hour flight. Will never fly United again.

ORD
SEA
Mediocre 2.0

The flight staff was rude, the wrong gas was put in the plane causing a delay, I missed my connection because of this where they wrote it was delayed because "it was snowing in Savannah" which was a blatant lie, but made it so they did not have to help me in any way since their delay was "weather" related. They could not get my to my destination until noon the next day which forced me to buy a new flight on Alaska air. My flight on Alaska was absolutely fantastic and I regret ever buying any United flight and will not in the future.

Tue, Mar 13
SJC
TPE
34h 30m
Wed, Mar 21
TPE
SJC
34h 15m
Trip: 9 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3463 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
SFO
PEK
Excellent 9.0

Service was absolutely great, seats were spacey and comfy, entertainment system for every seat had a wide selection. Overall a great flight!

The food was aweful, but it's airplain food, usually it's aweful...

PEK
LAX
Excellent 10.0

flying in a B787-9

LAX
PEK
Excellent 9.0

I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well.

Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy.

OKA
PEK
Good 7.6

Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight

Breakfast was not good unfortunately

PEK
LAX
Excellent 8.3

Despite somewhat limited English skills, the crew were very professional and pleasant. The flight was overall, a wuccess, and I would absolutely fly air china again.

The food on this leg of the trip was hit and miss. The food o. The first leg was very good. They have a ways to go to being their catering up to the level of some other airlines, he is been an overall positive experience.

Fri, May 4
SEA
TPE
30h 00m
Sun, May 13
TPE
SEA
38h 00m
Trip: 10 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 253 reviews
Overall
6.9
Boarding
7.1
Comfort
7.1
Crew
7.3
Entertainment
6.5
Food
6.7
LAX
XMN
Excellent 10.0

Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided.

Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom.

LAX
XMN
Excellent 8.0

The food was good and staff was friendly

Uncomfortable

XMN
SIN
Mediocre 2.0

Nothing

They will cheat u of money. Somehow. Beware.

JFK
FOC
Mediocre 2.0

The front dest and customes have horrible attitude! They will ingore you.

XMN
LAX
Excellent 10.0

The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play.

Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be.

Fri, Jan 5
SNA
TPE
17h 00m
Wed, Feb 7
TPE
SNA
18h 56m
Trip: 34 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52387 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
LAS
EWR
Excellent 8.0

Although the flight was delayed, we got into an earlier flight which was great

LHR
SFO
Excellent 9.0

Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.

The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.

IAH
ATL
Good 7.6

The friendliness of the staff

Sitting on the plane due to a delay with the system

EWR
CLT
Excellent 8.0

2 sear rows so no middle seat

Late departure

ORD
MUC
Mediocre 2.0

Our plane was defective so had to be replaced. This is fine, I certainly am willing to wait for a new plane if it means not blowing up over the ocean. The problem was how little the attendants at the gate communicated the situation to us. What should have been a brief layover became a 12 hour nightmare. The gate attendants did finally issue meal vouchers but they waited until 10 minutes before all the restaurants closed and only issued $10 a person. This is enough to buy a hot dog at an airport... We were told there wouldn't be any rescheduling of missed connections until we were "airborne". This resulted in mass panic and confusion upon reaching our destination. We were told to go to the service desk, half an airport away, but once the entire passenger contents of the plane arrived at that far flung service desk, we were mostly turned away to seek help at individual gates. This lack of communication meant I missed the next next available connecting flight and now have a further six hour layover. I understand accidents happen and planes can break down but the nearly complete lack of care and customer attention is, frankly, disappointing. I've now had nearly an entire day added to my travel time. If I'd been willing to loose that time I would have paid $600 less for my ticket. United finally offered a token of their appreciation : a $100 e-voucher. I have spent more than that on food and coffee in airports for the past two days while trying to survive until my next connections.

Tue, Mar 20
SJC
TPE
34h 30m
Wed, Mar 28
TPE
SJC
34h 50m
Trip: 9 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3463 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
BKK
Okay 4.6

Average

Flight Crew member was very rude and un professional When we ask for his name he refuses so we can mankecformal complain And we ask other members for his name they said its in chineese and difficult for us to understand

OKA
PEK
Good 7.6

Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight

Breakfast was not good unfortunately

PEK
SFO
Good 6.0

Can’t beat the price

Pushy flight attendants don’t want you on your phone even if it is in airplane mode. Movie selection was slim.

PEK
LAX
Excellent 10.0

flying in a B787-9

LAX
PEK
Okay 5.0

Delayed flights, missed connections, lost luggage

Sun, Jan 7
BUR
TPE
20h 45m
Wed, Jan 24
TPE
BUR
21h 38m
Trip: 18 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52387 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
CUN
IAD
Excellent 10.0

On time

Nothing

COS
IAH
Good 6.6

I really like how your flights are inexpensive compared to others when trying to purchase a last minute ticket.

The last two times I traveled ( I flew with United Airlines ) and both times my flights were delayed. The first time it was delayed by 4 hours and made me miss an appointment. The second time it was delayed by over 13 hours. It was nice that United had put me in a hotel room for the night, but again it took away from time in which I needed to be somewhere else.

IAH
CUN
Excellent 8.3

being my first time flying international everything went smooth. The staff was very helpful.

This flight went smooth, I was very pleased with it.

EWR
AMS
Good 6.6

I ordered a special meal and it was delicious! Because I have dietary concerns, I often have to order a special meal. Usually, I find that the alternatives meals are second thoughts and thus can be rather tasteless. I was very thankful for my meal.

The plane was so tiny we were packed in it like sardines. I am a rather small person (barely 5 feet tall) and usually have no complaints about space on a flight but even my knees hit the back of the seat in front of me.

ITO
LAX
Mediocre 2.0

See below

See below

Wed, Jan 10
SEA
TPE
38h 20m
Wed, Jan 17
TPE
SEA
53h 40m
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 253 reviews
Overall
6.9
Boarding
7.1
Comfort
7.1
Crew
7.3
Entertainment
6.5
Food
6.7
JFK
FOC
Mediocre 2.0

The front dest and customes have horrible attitude! They will ingore you.

LAX
XMN
Excellent 8.0

The food was good and staff was friendly

Uncomfortable

LAX
XMN
Excellent 10.0

Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided.

Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom.

XMN
SGN
Excellent 10.0

All announcements in Chinese and English. They keep feeding you.

Lots of checkpoints but hey. Why complain about them trying to keep us safe.

TPE
XMN
Excellent 8.0

Staff was friendly

Mon, Jan 8
SNA
TPE
21h 00m
Wed, Jan 24
TPE
SNA
14h 50m
Trip: 17 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52387 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ABE
ORD
Mediocre 2.0

Nothing. Terrible service

The toilet over flowing and delaying my flight to the point of missing my connection.

IAH
ATL
Good 7.6

The friendliness of the staff

Sitting on the plane due to a delay with the system

ORD
MUC
Mediocre 2.0

Our plane was defective so had to be replaced. This is fine, I certainly am willing to wait for a new plane if it means not blowing up over the ocean. The problem was how little the attendants at the gate communicated the situation to us. What should have been a brief layover became a 12 hour nightmare. The gate attendants did finally issue meal vouchers but they waited until 10 minutes before all the restaurants closed and only issued $10 a person. This is enough to buy a hot dog at an airport... We were told there wouldn't be any rescheduling of missed connections until we were "airborne". This resulted in mass panic and confusion upon reaching our destination. We were told to go to the service desk, half an airport away, but once the entire passenger contents of the plane arrived at that far flung service desk, we were mostly turned away to seek help at individual gates. This lack of communication meant I missed the next next available connecting flight and now have a further six hour layover. I understand accidents happen and planes can break down but the nearly complete lack of care and customer attention is, frankly, disappointing. I've now had nearly an entire day added to my travel time. If I'd been willing to loose that time I would have paid $600 less for my ticket. United finally offered a token of their appreciation : a $100 e-voucher. I have spent more than that on food and coffee in airports for the past two days while trying to survive until my next connections.

CUN
IAD
Excellent 10.0

On time

Nothing

ORD
CDG
Okay 4.0

Very helpful accommodating wife with wheelchair. Thank you.

The food was not tasty. Check in via kiosk was difficult for me, a senior citizen. Entertainment was very limited.

Thu, Mar 8
SJC
TPE
34h 30m
Mon, Mar 19
TPE
SJC
34h 30m
Trip: 11 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3463 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
CAN
PEK
Good 6.0

staff are overall friendly.

flights are delayed constantly, with connecting flights in short time span is impossible, luggage would miss and causes another delay

LAX
PEK
Good 6.3

Food was good. Flight attendants were good.

Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing.

SFO
PEK
Excellent 9.0

Service was absolutely great, seats were spacey and comfy, entertainment system for every seat had a wide selection. Overall a great flight!

The food was aweful, but it's airplain food, usually it's aweful...

PEK
SFO
Good 6.0

Can’t beat the price

Pushy flight attendants don’t want you on your phone even if it is in airplane mode. Movie selection was slim.

LAX
PEK
Okay 5.0

Delayed flights, missed connections, lost luggage

Mon, Jan 8
SEA
TPE
38h 20m
Mon, Jan 29
TPE
SEA
53h 40m
Trip: 22 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 253 reviews
Overall
6.9
Boarding
7.1
Comfort
7.1
Crew
7.3
Entertainment
6.5
Food
6.7
XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

TPE
XMN
Excellent 8.0

Staff was friendly

XMN
LAX
Mediocre 2.0

I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is...

How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered.

LAX
XMN
Excellent 10.0

Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided.

Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom.

XMN
SIN
Mediocre 2.0

Nothing

They will cheat u of money. Somehow. Beware.

Tue, Jan 9
SNA
TPE
21h 00m
Wed, Jan 24
TPE
SNA
16h 53m
Trip: 16 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52387 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
SLC
ORD
Good 6.0

Flight attendants seemed completely unwilling to accommodate any requests outside of their "service time".

LHR
SFO
Excellent 9.0

Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.

The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.

ORD
CDG
Okay 4.0

Very helpful accommodating wife with wheelchair. Thank you.

The food was not tasty. Check in via kiosk was difficult for me, a senior citizen. Entertainment was very limited.

CUN
IAD
Excellent 10.0

On time

Nothing

EWR
CLT
Excellent 8.0

2 sear rows so no middle seat

Late departure

Tue, Mar 13
SJC
TPE
34h 30m
Wed, Apr 11
TPE
SJC
34h 50m
Trip: 30 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3463 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
BKK
Okay 4.6

Average

Flight Crew member was very rude and un professional When we ask for his name he refuses so we can mankecformal complain And we ask other members for his name they said its in chineese and difficult for us to understand

PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

SFO
PEK
Excellent 9.0

Service was absolutely great, seats were spacey and comfy, entertainment system for every seat had a wide selection. Overall a great flight!

The food was aweful, but it's airplain food, usually it's aweful...

PEK
LAX
Excellent 8.3

Despite somewhat limited English skills, the crew were very professional and pleasant. The flight was overall, a wuccess, and I would absolutely fly air china again.

The food on this leg of the trip was hit and miss. The food o. The first leg was very good. They have a ways to go to being their catering up to the level of some other airlines, he is been an overall positive experience.

PEK
SFO
Good 6.0

Can’t beat the price

Pushy flight attendants don’t want you on your phone even if it is in airplane mode. Movie selection was slim.

Wed, Jan 10
SEA
TPE
38h 20m
Wed, Jan 17
TPE
SEA
53h 40m
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 253 reviews
Overall
6.9
Boarding
7.1
Comfort
7.1
Crew
7.3
Entertainment
6.5
Food
6.7
XMN
SIN
Mediocre 2.0

Nothing

They will cheat u of money. Somehow. Beware.

XMN
SGN
Excellent 10.0

All announcements in Chinese and English. They keep feeding you.

Lots of checkpoints but hey. Why complain about them trying to keep us safe.

JFK
FOC
Mediocre 2.0

The front dest and customes have horrible attitude! They will ingore you.

SGN
XMN
Excellent 9.6

Crews, food. Also Transfer Lounge in Xiamen is a good place without charge.

Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated.

BKK
XMN
Mediocre 2.0

I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided.

Wed, Jan 10
SNA
TPE
20h 00m
Wed, Jan 24
TPE
SNA
18h 56m
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52387 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAH
ATL
Good 7.6

The friendliness of the staff

Sitting on the plane due to a delay with the system

ABE
ORD
Mediocre 2.0

Nothing. Terrible service

The toilet over flowing and delaying my flight to the point of missing my connection.

ORD
SEA
Mediocre 2.0

The flight staff was rude, the wrong gas was put in the plane causing a delay, I missed my connection because of this where they wrote it was delayed because "it was snowing in Savannah" which was a blatant lie, but made it so they did not have to help me in any way since their delay was "weather" related. They could not get my to my destination until noon the next day which forced me to buy a new flight on Alaska air. My flight on Alaska was absolutely fantastic and I regret ever buying any United flight and will not in the future.

LHR
SFO
Excellent 9.0

Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.

The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.

ORD
CDG
Okay 4.0

Very helpful accommodating wife with wheelchair. Thank you.

The food was not tasty. Check in via kiosk was difficult for me, a senior citizen. Entertainment was very limited.

Tue, Apr 10
SJC
TPE
33h 55m
Wed, May 9
TPE
SJC
34h 50m
Trip: 30 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3463 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
LAX
Excellent 8.3

Despite somewhat limited English skills, the crew were very professional and pleasant. The flight was overall, a wuccess, and I would absolutely fly air china again.

The food on this leg of the trip was hit and miss. The food o. The first leg was very good. They have a ways to go to being their catering up to the level of some other airlines, he is been an overall positive experience.

PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

LAX
PEK
Excellent 9.0

I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well.

Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy.

PEK
BKK
Okay 4.6

Average

Flight Crew member was very rude and un professional When we ask for his name he refuses so we can mankecformal complain And we ask other members for his name they said its in chineese and difficult for us to understand

PEK
BKK
Good 7.0

Great service, comfortable seats.

The food was aweful, but it's airplain food, usually it's aweful. There wasn't an entertainment system for each seat. Instead there was a bigger screen for every I don't know how many rows.

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