Find Cheap Flights from Vancouver Intl to London Heathrow (YVR - LHR)

Aircraft was very comfortable and up to date

Both dinner and breakfast were so bad as to be a joke. Tasteless chicken on pasta with a miserable little salad for dinner. Breakfast far worse, the 'continental breakfast' being a slice of banana loaf or something similar in plastic film and a pathetically small yoghurt. Crew didn't even serve pour row coffee or tea, totally overlooked us. My next flight was with SAA to Johannesburg - infinitely better food and attitude. Not that I expect this eeview to make any imnpression on Air Canada. THey are beyond help and frankly I don't care as I won't fly with them again.

Entertaintment system was good. I was happy with the selection of movies and last releases. No delays in flights which was a plus.

Food was terrible. Portions were small, we were given a KitKat for dessert. No side salad or anything. No headphones were given prior to the flight. Long haul flights should always provide these. Most of the flight wasn’t Lufthansa but Air Canada instead. This should be advertised properly as I had no idea.

The flight crew were great and very accommodating.

A majority of the passengers on flight either barely caught, or missed, their connecting flight due to this flight being so delayed.

...because Air Canada screwed each of them up. Truly my worst flying experience in every way possible, and it isn't even close.

Aircraft was very comfortable and up to date

Both dinner and breakfast were so bad as to be a joke. Tasteless chicken on pasta with a miserable little salad for dinner. Breakfast far worse, the 'continental breakfast' being a slice of banana loaf or something similar in plastic film and a pathetically small yoghurt. Crew didn't even serve pour row coffee or tea, totally overlooked us. My next flight was with SAA to Johannesburg - infinitely better food and attitude. Not that I expect this eeview to make any imnpression on Air Canada. THey are beyond help and frankly I don't care as I won't fly with them again.

Nothing much to complain about. For the section we were in, economy, the seats were pretty comfortable. Good space in front. Decent pitch. IFE was excellent. Staff were friendly and seemed genuinely happy to be there. Good mix of younger and older staff. Food wasn’t bad. Cabin crew kept passengers up to date. Really can’t ask for anything more.

Well. Maybe one small thing. Airflow from vents above were a bit weak. I think the newer planes are like that as our next leg on a smaller A319 had quite the powerful vents.

the good service at the check in and on the plane, or the great entertainment service, are all shadowed by Air Canada service for families with babies. We live in Vancouver and use frequently either Air canada or British Airways. We have a 1 year old baby, and on BA we automatically receive family seats for no extra charge, which have extra leg room and option for a bassinet. even with a 1 year old baby they have a special seat for that age, instead of a bassinet which fits only new born babies, so our 1 year old baby could sleep in a chair for hours on BA flight we just took from London to Tel Aviv. we got to London on a AC flight from Vancouver, where we weren't given family seats unless we paid more, so we had to spend 9.5 hours with a 1 YO baby at our lap, the baby of course was miserable, so we were miserable, but not just us, everyone in our vicinity had to suffer the baby's crying. On the BA flight the baby could sleep in a special chair for older babies, placed where usually a bassinet is placed, or sit on the floor next to our legs (because there's so much more leg room in the family seats), something the 1 YO babies need very much. I will recommend anyone with a baby to never fly with AC, especially when you have great alternatives like BA.

I decided to pay a little extra for preferred seating (exit row). However, I was stuck in the baby row. I would have been better off not paying extra and staying in my original seat. I have nothing against babies (the baby in my row was quiet), don't get me wrong! It's just that this should be pointed out at the time of selecting a seat and it was not clear on the AC website. The crew moved my carry on several rows back without telling me (I put my bag in first into the overhead bin and then had to chase it down when I needed something). Not acceptable!