|Flights Arrive in||Salt Lake City|
|Flights Depart from||Venice|
Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again
Choice of movies
clean planes, timely service, nice flight attendants
no power outlets narrow selection of juices/water on the plane
Arrival to destination with 7 hours delay.
Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear.
Environmentally mindful with some packaging
There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.
Flight was delayed,missed connection,lost bag
Good selection of movies. Cool flight data display.
Seems colder than other flights I've had.
The crew were helpful, pleasant and professional
There wasn't anything we actively didn't like. It was a good flight.
I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!
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