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2 names: Uliana y Mya! These ladies went above and beyond to provide the best care and experience onboard Alaska Airlines. Mya was such a a pleasant delight. She was very kind and attentive to my children. When she noticed my son was waiting to use the restroom, she offered him snacks. Uliana-golden standard of customer service with care. She was attentive from the moment I came onboard to the time we departed. She paid extra attention to notice I spilled water while stepping onboard and offered me a napkin. I didn't even notice that I spilled my water. She also was very kind and nurturing to my youngest child whose feet were in the aisle while she was asleep. She took note to gently place her feet safely and carefully in the aisle so not to wake her but also prevent a passenger from accidentally bumping into her. She checked on us multiple times to ensure we were comfortable, especially our young children and surprised them with special Alaska Airlines wings. That very kind gesture made them feel apart and very special. They even went up to her as we were departing to give her a hug and fist bump. It's the smallest gestures and acts of kindness that mean a great. Thus, my family wanted to use this opportunity to thank the entire crew and particularly shout out Mya and Ulina. We are happy to be loyal customers and look forward to our future flight with Alaska Alirlines.

They canceled my flight going back to SF after I was at the airport. Wanted me to take a flight 14 hours later. Not a happy camper.

I didn’t like not knowing my seat till I got to the airport - and my boarding group was F (last).

Wasn’t an Alaska plane so the seats were very thinly padded- glad I wasn’t going further.

Clean plane, relatively spacious in Main Cabin. One experience: I'm 79, with torn rotator cuff (R shoulder). I asked for help getting my carryon into the overhead bin and was told that the staff "does not help with this" (or some such phrase. On previous flights, help has been offered (and accepted). I prevailed on a fellow passenger for this. Also, why not board back to front?? Would this not help in the speed of boarding?

Flight was late but crew was very efficient and friendly.

Flight cancelled an hour before takeoff due to "unscheduled maintenance". New flight makes me have to wait for 5 hours in the airport, at a gate totally on the other side of where I'm at, requiring me to take a tram to get from the N terminal, to the C terminal. After waiting for 5 hours I'm informed my new flight is no longer at the gate I'm at, but instead is back in the N terminal where I was previously.

No tv, movies for a 6 hour flight! Worst airline I have ever travelled!

It was great; it was on time, everything went smoothly, the crew was excellent. It was just uncomfortable for the usual reasons; completely full fight, could barely move because the space was so small. The expected stuff with every airline.

Ground crew was great in Austin, flight crew left a lot to be desired. Not particularly friendly, helpful or nice.