There was an incredibly surly flight attendant that ruined the experience
After boarding the plane had to wait an hour at the for the copilot to show up before we could depart
The cabin and bathroom experience was poor as the cabin and bathroom were dirty and showed signs of an older plane that had not been updated for Customer’s, comfort and health. There was gum on my seat when I arrived and dirt spots around the fan and light controls. The flight was almost entirely full, so there was no way I could be moved from my seat. Th bathroom had the peeling paint.
Great crew. Comfortable seating. Nice overhead bin space. My app didn't allow me to check in for my flight to BOS. When I called Support, they didn't fix it, but just told me to check in at the airport. Seat back entertainment was great. Could be better if the audio could connect to Bluetooth.
Very bad multiple confusion and miscommunication which i ended up missing my flight.
We never made it on this flight because we missed our connection due to o delayed flight from Jackson.
The cabin temperature was nice and cool. The wifi was not working.
Had to change aircraft due to a faulty door. Surprisingly it only caused about an hour and a half of delay. Delta handled this situation as well as can be expected.
Crew was not friendly when I went to request a seat change.
Comfort+ on delta was excellent room for a 6’4” male. No one issues. Staff was great. Flight was bumpy but the pilot did everything he could to make it comfortable. Internet went out half way through the flight. I am glad I didn’t pay for it. But that was a huge issue for users.
We boarded the plane and were about to take off when we were notified that the tires had to be checked. Upon inspection, they were found to need replacement, so the entire plane had to be deboarded. After we exited the plane, United staff forced us to stay in the gate area by posting "Do Not Exit" signs on the doors connecting the gate area to the terminal. Many of us had already rebooked our flights and had no checked bags, but they told us we could not leave. This seemed inappropriate to hold people under false pretenses. When the agent told us we could leave, I asked them to please take down the "Do Not Exit" signs, as they were misleading. The agent refused, and I told them that it didn't feel right to hold people like that.
Friendly crew, but we were delayed for more than an hour and had to change planes due to maintenance issues.
Flight attendants had a little attitude. Food tastes no good.
Very poor. The flight was delayed from Toronto because some forget to do there job . I got to my connecting gate in San Francisco 10 minutes before the departure.but this didn’t let me board even though the flight was still there for an other 30 minutes. The the gentleman at the unite airline desk told me that they usually wait for passengers but air Canada called and told them not to we I been rerouted to Manila instead of Hong Kong . In San Francisco they mad me check in my carryon bag . I was told the it will directly go yo ho chi minn cuyt but I was told that by the Vietnams airline desk that’s not there I’m 10 hours behind my scheduled flight and looks like I I’m going without baggage. I don’t have a chance of catching ..
The food quality sucks. One must starve if they do not eat flesh Or wheat based products Some variety would be expected. The trivial amount of snacks and or food is inhumane
It was all good flight was on time, service was good I enjoyed a few movies and everything was smooth
Airbus plane, nice and polite staff, entertainment even as it was a short flight.
We tried to upgrade to economy premium but were told this was not possible as we had booked through United Airlines (and Air Canada was operating the flight). This seemed silly given there was ample space in economy premium. Additionally, we had to wait almost 1.5 hours upon arrival to taxi to the gate. Otherwise, the crew were very pleasant and passengers were friendly.
headphone jack didnt work for the first flight and not much variety
Crew was very cooperative and professional. Passenger's first checked in bag should be free.
Too little snack and drink for almost 6:00 hr flight. Should have serve some food.
Everything was fine except they changed the gate number and we ended up running all over LAX because of it.
Best: Flight attendants. Worst: Bags took forever to receive at LAX despite being tagged Priority - at least a 35 minute wait.
The crew in the Vegas airport clearly was having a bad day … they moved on and the crew that checked us in for boarding was great, as was the flight crew. I did get the wheel of my carry on stuck in the overhead bin. Amazing team effort to include the flight attendants, the pilot, and another pilot who was on the flight as a passenger. Finally got it unstuck ✅
Staff are polite,and even offer us to tag our baggages upon seeing us from the entry
I liked that 5 pound refreshment voucher was given for 1 hr delay. Staff were courteous and professional. I was expecting more for the 2nd meal (pizza). Usually for a long flight, the 2nd meal is something like eggs/sausage/potatoes/fruit/dessert.
The guy sitting in front of me kept pushing hard his sit against my legs… very uncomfortable
Food was horrid. In my opinion inedible. They did offer some sorbet and one small dish of fruit. Stewards were super stingy with water, coffee, etc.
Mechanical delay > Crew Time out. No communication to passengers. Crew time out was positioned as a surprise (even though it must have been know at the time of boarding that the crew would time out.
I got bumped by Qantas to American Airlines incurring a 6 hr layover at lax. I was not happy
