IAD - ORD
Find cheap flights from Washington Dulles Airport to Chicago O'Hare Airport
Good to know
|August||Best time to beat the crowds with an average 45% drop in price.|
|September||Most popular time to fly with an average 10% increase in price.|
Average price round-trip
|$303||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Washington Dulles Intl to Chicago O'Hare Intl
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $155 or less one-way and $253 or less round-trip.
- The cheapest flight from Washington Dulles Airport to Chicago O'Hare Airport was found 89 days before departure, on average.
- Book at least 3 weeks before departure in order to get a below-average price.
- High season is considered to be August, September and October. The cheapest month to fly is August.
- Morning departure is around 11% more expensive than an evening flight, on average*.
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Top 4 airlines serving Washington Dulles Intl to Chicago O'Hare Intl
Scores according to KAYAK customer reviews
Pros: "Airplane accelerated from stand-by directly to runway without preparation stop. Awesome!"
Pros: "Crew was friendly"
Cons: "The boarding process was rough and haphazard"
Pros: "The crew did their best to deal with delay."
Cons: "There was an absolutely awful job done by both Delta and Kayak of informing us if additional delays, new gate assignments, when the plane would be reboarded. Also, people were quite angry that the plane had to be cleaned between the time we got off and the time we reboarded. Just get us home."
Cons: "No sandwiches for sale just snack boxes"
Pros: "The fight was very professionally carried out."
Cons: "The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass."
Pros: "It was ok"
Cons: "Seat the family together"
Pros: "Quickly moving through the airport."
Cons: "Take out old planes. It was really run down."
Pros: "The crew and the comfort plus seat"
Cons: "Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open."
Pros: "The plane was nice"
Cons: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."
Pros: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Cons: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."
Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."
Cons: "Taxied at ORD for 45 minutes waiting for a gate to vacate."
Cons: "Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats."
Pros: "Super comfortable seats. Lots of movie options."
Cons: "Food was not very good"
Pros: "Fly attenden alwas with a beautiful smile"
Cons: "I have traveled with my luggage plenty of times through airports and the flight from washington to jacksonville, my luggage came back to me cracked and broken. I was surprised that Delta handling was worse than any of the cheaper flights I normally take and will not be checking any baggage with Delta again."
Pros: "Got to my placs"
Cons: "Lol put the two fattest people next to each other"
Pros: "Ease of flight"
Pros: "Flight attendants and cookies. That's it."
Cons: "We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."
Cons: "There delay"
Pros: "Accident on way to airport, so I showed up to check bags 45 minutes before flight time. They said they couldn't get the bag to the plane..in 45 minutes? So, they put on the next flight... 6 hours later. Said I could fly without the bag... uh, no thanks. They would not look for alternatives without charging me more. Flight attendants were crabby, otherwise everything was fine. I flew British Airways a few months ago. Night and day. Seriously. Delta does not even approach having good service. There was no comparison to British Air--- Delta is not in the same league."
Pros: "Airline stewards were very friendly and pleasant."
Cons: "We booked with Delta, but were put on Air France. Even though we had our boarding passes in hand we had to wait in long, slow line for baggage tags because they would not print from kiosk. There was minimal Air France staff on duty serving thousands of passengers during busy season (July). While the lines grew larger, the staff was reduced from 4 to 2. Another long, slow line for customs, another long slow line for security=Charles De Gaulle airport was awful. We arrived at the airport 4 hours before our departure time and got to our boarding gate with no time to spare."
Cons: "Very uncomfortable, seats did not recline and seats way too close together."
Pros: "Entertainment options weren't bad. Most of the crew was polite other than one flight attendant who seemed ambivalent and unhappy to be there."
Cons: "Three hour+ flight and just one tiny bag of pretzels? And no lemon or lime wedges on the beverage cart? Plus, I have to pay extra for one checked bag. I will only fly Delta if I have to in the future. Subpar airline."
Pros: "The crews were very friendly and everything went as planned. It was a nice flight."
Cons: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."
Pros: "The flight was smooth and the food selection was surprising delicious. The crew was very attentive."
Cons: "The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category."
Pros: "Everything was great"
Cons: "Nothing everything was fine"
Cons: "paying extra for leg room and checked bags"
Pros: "What I liked: Sky Priority privilege came with separate luggage check-in queues and early boarding"
Cons: "What I disliked: Seats were too small No beverages or snacks offered No USB or power outlets available Three different groups board before Delta Comfort (e.g. those needing more time, travelers with children, first/business class) Didn't see the value compared to a less expensive main cabin ticket"
Pros: "I was notified about the delay via text before I left for the airport, which was nice. I would not have checked my email."
Cons: "Delayed for over 2 hours. I have never flown Delta before this flight and it wasn't a great representation. The flight attendants were nice but I was in a seat near the engine and it was making really weird noises. I fly almost every two weeks, so I'm used to engine noises but this was one of the loudest/most rickety sounding flights I have ever been on.. and I have flown Spirit a few times. It just didn't feel safe. Landing scared me a little too as I have landed in O'Hare countless times and have never flown so low to the highway upon entry. It felt like we were only a couple hundred feet above the cars."
Pros: "Great short trip with an attentive crew."
Cons: "Seats were a bit uncofortable and small compared to previous flights."
Cons: "Unnecessary flight cancellation. I had friends taking the same flight at the same time at the same airport from different airlines and they came through for their customers. I received no consolation it assistance with overnight accommodations."
Cons: "Being scammed by the Chinese, China Southern"
Cons: "The flight attendant looked like she was mad throughout the whole flight"
Pros: "We were delayed due to weather and Delta brought a cart of snacks and drinks over to the gate for us."
Pros: "Everything went well"
Cons: "I was late from first flight"
Pros: "I am 6'6" 300 pounds ... So I regularly book first class for trips over 2 hours in length ... Delta remains my #1 choice for both value and overall experience in first class. The difference between Delta and all other domestic carriers is just overwhelming. United and American/US Air could learn a lot from Delta. I could have flown this trip direct on United, but chose to fly through Atlanta on Delta for less money and a better experience from the baggage check to the gate to the in-flight experience."
Pros: ".....delta in Washington was great changed my flight so I didn't have delay !!!!!! Will always use"
Pros: "On time"
Cons: "Seat comfort poor. Áisle too narrow. Restrooms too small."
Pros: "First time flying DELTA and to New York City. Really liked flying into Marine Terminal for it's smallness and easiness to collect luggage and catch a taxi."
Pros: "great crew!"
Cons: "Delayed without explanation. Otherwise fine"
Cons: "There was some delay in a flight attendant making it to our flight which delayed it 35 minutes."
Pros: "Pleasant boarding. Delta gate at MSP is very comfortable."
Cons: "Usual cramped seats, $25 charge for luggage, cheap snacks."
Pros: "Quick efficiency of boarding and getting off."
Cons: "Seats could have been more comfortable."
Pros: "Nothing good to say about AA"
Cons: "AA screwed up reservations by rescheduling flights by 3 hours earlier (done not once but two times) causing 6 hour layover. This plus an additional 2:38 delay on next flight made the journey horrible. Will never book an AA/BA flight again for intrnational travel."
Pros: "All crew very friendly & helpful. Went out of their way to help elderly gentleman traveling alone"
Pros: "The flight was on time, cabin crew looked nice and professional, AA stuff at the airport of departure was very helpful with complicated check-in procedure."
Cons: "It was a short flight (less than an hour) and only complimentary drinks were offered, no little snacks (like pretzels, peanuts or cookies)."
Cons: "More than 24 passengers on the flight from LAX to Chicago lost their connection to Venice After we landed in Chicago with 2 hours delays we all run to catch our flight to Venice and we got there 5 minutes after the flight was supposed to leave but was still there instead but we were denied access and send back to customer service"
Pros: "British Airways seats"
Cons: "If we did not arrive at the airport 3hours ahead, and get on an earlier flight we would have missed our connecting flight to England. Do Not book such shoes time between flights because often they are delayed."
Cons: "3 hours late leaving Dublin, with poor communicstion on the monitors as to gate info. not to mention the lateness."
Cons: "Flight crew was an hour late to the flight, whereas customers were waiting for far longer than that."
Cons: "3 boarding doors less than 50 feet apart with departures leaving within 15 min of each other created a difficult to penetrate gaggle."
Pros: "There is not much to like when you over charge for seats and have staff who don’t accomodate for family to sit together or someone with a disability who needs to use the restroom often to sit on an aisle seat."
Cons: "Staff has horrible attitude. Price for seats and luggage is ridiculous."
Pros: "Flights reached the destination before scheduled arrival"
Cons: "Chicago airport is a mess. It took us about 3 hours from exiting international terminal to domestic We managed to board a flight just before the gate close. Literally running in the airport. I believe there are people who missed the flight"
Pros: "Great entertanment system and nice complimentary drinks including liqour."
Cons: "Seats a little cramped in coach"
Pros: "Best landing I’ve experienced recently!"
Pros: "the Bowing 787 was wonderful"
Cons: "flight had been delay and delay. we are very disappoint because we always think we are fly with British airway, we even went to check in counter of British airway but find out America airline are the solo airline.you guys can't advertized like that."
Pros: "The flight was great. Lots of movies to choose from. Food was pretty good too."
Cons: "They moved our flight around multiple times. We first had a layover in Chicago then through multiple emails and one phone call they just flew us straight to London with no layover. It all worked out it was just stressful not knowing exactly when we were flying out and if we were going to make our connecting flights. It did work out and we did make it."
Pros: "I made it"
Cons: "I had to run for all its worth."
Pros: "Smootm and in early."
Cons: "Not knowing no gratis drinks were served."
Cons: "Flight delays and cancellations."
Pros: "I got there on time and they didn't lose my luggage."
Cons: "The planes are too cramped, costs are too high, staff just love pointing out a carry on isn't a carry on even though it's sold as one and fits in every other airline's definition of one. Boarding process is ridiculous."
Cons: "Legroom was a bit cramped for a tall person"
Cons: "Bought 2 tickets but seats weren’t together poor service"
Cons: "charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!"
Pros: "Should have booked AA instead of BA."
Cons: "AA couldn't find BA reservation. poor integration of services"
Pros: "Flight was on-time and crew was pleasant. This flight had movies available to watch!"
Cons: "Our bags were lost going to Rome for a wedding and our cloths were in the bags for the brides father and sister bridesmade. No updates and the have my phone number and email address. You would think it was 1968 or something! Unacceptable in this day and age of communication! The wedding is in 48 hours and can’t find our bags? All this was explained to the airline in Rome the baggage handlers etc. etc. still nothing. Absolutely amazing and disappointing!"
Pros: "Great service."
Pros: "Fast reliable two thumbs up!!!"
Pros: "One cabin crew went the extra mile for me...rescued a partial dental plate which I had inadvertently tossed in the trash."
Pros: "Good and entertainment"
Cons: "I have short legs so the long flight was uncomfortable. A stop of some sort would helpnif offered"
Pros: "The helpful steward"
Cons: "The bumpy ride"
Pros: "excellent flight. on time and no issues"
Cons: "Although an email was received 3 hours before departure that everything was on schedule, we were told when checking in our whole itinerary had been changed to leave the next day. We had not been contacted and we missed our daughter’s professional basketball game in France. This was the reason we bought the tickets from Kayak to begin with. The cancellations were happening with British Airlines and they were not working with American Airlines to help us out to get to the game on time."
Pros: "Staff and Entertainment"
Cons: "Back row, but someone has to sit there :)"
Pros: "fairly comfortable, crew was helpful"
Cons: "Having to use my phone for entertainment, with no place to plug it in"
Cons: "A passenger caused a delay in security, and as I'm rushing for the gate, the agent closed the door and told me I couldn't board. She then marked me as a no-show, while she was standing right next front of her. I had to spend the next 4 hrs on the phone, trying to get my tickets sorted out. Then, upon arriving at Heathrow,... No luggage. They told me it was still in Chicago. Upon finally receiving my bags, I find them full of sawdust and sand, and several items damaged. I will NEVER fly American Airlines again, and I will highly recommend to my friends and family to avoid them like them plague. Horrible service! Nothing but a run-around and not once did the agents apologise, even after admitting that my problems on this journey were due to a mistake made by one of their agents."
Pros: "There was nothing too bad other than I wasn't able to check in online bc our first leg of the flight was operated by American Airlines. But there wasn't anything that really stood out that would make me want to fly them again other than it was the best price."
Pros: "The crew was very helpful at each stop even though they weren't responsible for the disasters."
Cons: "Initially we thought we were flying with British Airways. We then had to do some digging to realize it was all out of American Airlines. Then we couldn't get proper boarding passes and luggage tags until one of the crew members spent a significant amount of time untangling each leg of our trip so they were in the proper order. We got delayed by 4 hours in Chicago and missed our connection in Manchester. We had another 5 hour wait there. By the time we got to Dublin, our bags didn't also arrive. After almost 24 hours of travel, we arrived but without all of our stuff."
Pros: "Very friendly staff, on time, most of all very comfortable."
Cons: "The Oppurtunity that could improve is the boarding in plane to have passengers board in groups."
Pros: "They were absolutely fantastic on checking on me, food, service, flight in general. Would recommend to anyone!!!"
Pros: "Easy flight, friendly crew."
Cons: "Girl next to me being sick the whole time"
Pros: "I like the comfortable chairs and screen touch screen in the seat in front of me"
Pros: "JAL is customer oriented and it's always a pleasant experience. Unfortunately, though the return trip is also JAL, the cabin crew isn't."
Cons: "The flight was delayed for 2 hours and after seated in the AA plane for 2 hours, the flight was canceled because without pilot?! Changed to a UA plane but after seated in the UA plane 1 hour, the plane needed to be maintenanced. Had been changed to another UA plane. After three times into three planes, arrived Chicago at 3:30am without the checked baggage."
Cons: "Nothing at all"
Pros: "our original flight was cancel due to snow, and we were placed at a hotel and food vouchers were given as well"
Cons: "no head set were passed out making video entertainment useless"
Pros: "Almost half empty cabin made this a very pleasant flight!"
Cons: "Food on AA was mediocre as usual. Edamame salad was nice and fresh for a change. Desserts are now prepackaged wrapping similar to candy bar..."
Cons: "That it got cancelled"
Pros: "It's a good flight but the crew in Mexico City is really bad"
Cons: "Good flight experience, but the front desk in Mexico they are really mean. I request to talk with the manager to give me solutions but the manager was the worst. The manager show lack of experience and he was unable to give me solutions. He give me more problems than good news."
Pros: "Flight was fine"
Cons: "When I arrived at CMI no ticket was issued for my second leg, so I could not use the internal transit bus to at Terminal 5 at ORD ("for ticketed passengers only). I had to exit use the external train (which was delayed) and go through the very slow Terminal 5 security. Almost missed my ORD-LHR flight (arrived at the gate after the official closing time)"
Pros: "Everything was just fine. I liked having my own seat in my own row."
Pros: "Friendly crew, both at the gate and on the plane."
Cons: "This is the second time in a row that I've had a flight delayed over an hour on United Airlines."
Cons: "6 hours of delay"
Cons: "Better snacks & more legroom"
Pros: "Staff are very nice"
Cons: "Not user friendly for videos"
Pros: "It was fine."
Cons: "Everything was fine................................."
Cons: "No leg room"
Cons: "No food"
Pros: "Omg the movie selection was amazing!!!!"
Cons: "Worst shittiest experience! Delayed by 3 hours"
Pros: "Everything for this flight was as expected for my ticket purchase."
Cons: "I had no problems with this flight."
Pros: "Nice crew and entertainment"
Cons: "3 hrs delay"
Cons: "Extended layover by over an hour"
Cons: "We have to pay for entertainment The flight wasn't smooth honestly one of the worst ever Even counting the combat flights that I took to Iraq seriously I almost vomited and that never ever happened to me on a flight"
Cons: "Having to depart from another airport"
Pros: "Great fly very attenty personal"
Pros: "Everything was fine but not having the option of personal device entertainment was annoying, really annoying, I don't appreciate that kind of cheapness annoying."
Cons: "No personal device entertainment and I'm 5'2 and my legs felt cramped, I felt sorry for the two guys sitting next to me"
Cons: "My connecting flight from Chicago to Madison was cancelled with no explanation and no other alternatives provided, other than to get a hotel in Chicago and try to catch a flight to Madison the next day. United said they would not cover the cost of transportation to a hotel or the cost of the hotel. In addition, my luggage was misplaced and sent to Madison and could not be located. The number United provided to me to check on the whereabouts of my bag no one ever answered, even though I called multiple, multiple times."
Cons: "Flight delayed 5 hours until 2am then about to take off and while on the runway I receive the text "Your flight to Chicago (UA1282) is canceled due to required crew rest" then they didn't have enough crew to unload the bags from the plane so I was without a bag containing all my medication. They rebooked me on a flight with a 2 hour layover when I had a direct flight before. Didn't give me any food or travel vouchers and now I missed MY OWN BRIDAL SHOWER! Very VERY unhappy."
Cons: "My husband, sister, brother-in-law and myself flew into STL. We thought we had booked the same flight but when we got there found out our departure flight was different. We asked about moving them to our floght but it was over booked so we asked if we could move to there flight. They had 15 open seats. They told us no. There would be a charge of 500 dollars if we wanted to change. We decided to just fly out first and meet them there. We stood by the counter to speak about meeting. As we did we could hear them telling the next couple that they would have to move to the later flight. It was a huge problem for them as they would miss there connection. We then offered again to take the later flight so they could take our place on the over booked flight and make there connection. They where unwilling. Then we get on the flight and the plane was nasty and dirty. We put out tray table down and there was drink and dirt all over it. When asked if they could be cleaned we got an attitude. They never came back to do it. Luckily I had a wet wipe to do it. The plan smelled like urine. Same was true for our return flight. The plane was very old and not taken care of. This is not the first problem is we have had with United. We will not be flying with them any longer."
Cons: "There was a delay and that caused me to rush and worry about my connection flight"
Pros: "Cookies were very tasty."
Cons: "Seat would not recline."
Pros: "Nice flight and on time."
Pros: "Friendly crew, easy boarding"
Cons: "Small uncomfortable seats"
Cons: "Obnoxious crew, repeating the same instructions over and over. No food, no entertainment. Short flight though."
Pros: "Flights took off and landed on time."
Cons: "Flight home was moved an hour early when I checked in. Gate attendant offered me a $500 voucher for taking the next flight...and then ended up putting me on the early flight anyway and gate checking my luggage. I really wish I got both the voucher AND to hold onto my carry-on. And then, leg room on that flight was so bad. I am only 6ft tall and was squished in like a sardine."
Cons: "There was no air circulating on the plane the entire flight. The plane was over 90 degrees when we got on. Everyone on the flight asked for the air to be on and we were told it was. No air was coming out of the vents. Horrible flight."
Pros: "The crew were professional"
Cons: "The worst thing is that they schedule a CRJ-70 on this flight. This would be tolerable if the obvious alternative was a turboprop, as if Montreal were a small town, like Flin Flon. But it is not; it is a large and important city, and it stinks that the demand is so low that airlines must use small aircraft on these routes. Is it because Canadian taxes are so high on airlines that fares in turn must be high and not stimulate demand? I can't think of any other reason connecting cities this size would be on crappy little aircraft rather than on at least an A320/737 family aircraft. The problem is that there is not enough room in the overhead bins to fit rollaboards, even small ones like mine. So they have to "gate check" the bag, which does not always reappear at the gate at the destination. Less bad than the choice of aircraft was the fact that after we pushed back, they couldn't get an engine started, so they cancelled the flight and reaccommodated us on a later flight."
Pros: "Economy Plus is OK and crew is fine."
Cons: "Food is absolutely atrocious on US airlines."
Pros: "Everything was great and the trip was on time perfect"
Cons: "I would like to see free movies added to the flight like American Airlines have."
Pros: "on time arrival"
Cons: "power outlets were present but not functional. A real pity as I counted on it for my long trip to keep my portable devices. Lounge in Chicago does not have many outlets either and the next plane to Brussels either. This prevented me to keep my devices up along my trip preventing to work or watch movie as I wanted."
Pros: "Checking in at ticket counter was easy, service was accomdating for mom w disability. Love the option abt free ck bag for carryon. Very happy with change of flight option when original lay over was canceled. Love the text message update"
Pros: "Great customer service"
Pros: "Again this flight was under booked so there was plenty of room for people to sit where they wanted and be comfortable."
Cons: "My layover in DC was nearly non existent due to the flight from Detroit to DC was a bit delayed, but only by 30 mins at the very most. But what I did not like is that my electronic boarding pass I was using on my phone had become expired for some reason, saying my flight had already left the gate as SOON as I landed in DC, but the flight listings said my flight was on time. I then had to visit a customer service desk for them to check what was going on, to check my flight and print me my boarding pass, but they said "I need to hurry"... I JUST LANDED! I then had to hastily make my way to the other side of the terminal just to make the flight that I should have had just over an hour layover for. Was not happy!"
Cons: "Leaving so early. Changing in Chicago. No food. 6 hours from DC to Bradenton."
Cons: "Flight attendant "China" - needs to be doing something else - she was not interested in her job."
Pros: "Flights were on time service was good"
Cons: "Felt like a sardine in a can only forgot to cover me in mustard sauce. I used to enjoy flying it is like pulling teeth to get me on a flight anymore. I WOULD RATHER DRIVE. But when you're dad's in the hospital you've got me by the balls."
Pros: "The attendant at the boarding counter was very helpful."
Cons: "As we are flying international and had a single itinerary, They didn't allow two checked in baggage's inspite of repeatedly explaining them that we have to take connecting flight which allows two checked in baggage's for each person."
Cons: "The security inspection had not been conducted and the boarding was greatly delayed, people had already boarded and had to deboard for the inspection to take place."
Pros: "No problems. Oddly."
Cons: "My first flight with United leaving from DC was delayed multiple times and therefore I missed my connecting flight from Newark. I stayed at a hotel to catch the next flight with British Airways leaving from DC to London but had already checked my bags in and could not find out where they were, so I slept with only my handbag! I was never reimbursed for my stay at the Marriott even though I had no control over the flight that was delayed for unknown reasons. After all seemed okay and I reached Mumbai I expected my checked in bag to be at the baggage claim area. I waited for two hours and still had no idea where my bags were. I was very frustrated at this point. I was then advised to create a customer care case with British airways to track my lost baggage, even though United should have handled the transfer of luggage earlier. I called back for three days straight, again I was still without clothes and toiletries his whole time, and the service was dismal. After I got in touch with British and United and got everything sorted out I had my bags delivered to my address in India. The terror continued. I opened my bags and found some minor electronics and other valuables missing! How does that even happen if the bags were previously screened and processed in the States? Overall, I was extremely dissatisfied with this entire experience and do not recommend booking with United Airways at any cost!"
Pros: "seats excellent service"
Cons: "The way I was inconvenienced by this airline is the reason I will never book a flight through them ever again. Customer service is non existent."
Cons: "Called ahead after landing to say we were on our way to connecting flight. They told us to run to the gate, which we did and got there just after they closed the door to the plane. All I got was a unsympathetic "sorry we just couldn't hold it any longer" after being told to run to the gate and they know we were on our way. That 2 minutes caused 10 more hours of flight delays and cancelled flights for us. Terrible."
Cons: "Waiting for 3 hrs past boarding time for crew to arrive. Waiting on plane for 11/2 for plane to b de iced. Waiting for crew to get permission to fly because they went past hrs to fly"
Cons: "Unfortunately, the flight was not a good experience. We boarded and then after an hour, had to deplane. We were told ticket agents would be waiting to help. There were over 200 people and only one agent. A second came later. After an hour and a half, I was issued a new ticket with a layover in DC, that flight was delayed and would have made it impossible to make the connection. I waited in line again, and was helped by a different, much more efficient person. She booked me on American direct to Grand Rapids. That flight was great. It would have been alright if there were more agents or when you called United, they could have helped but did not. It was poorly handled. There was one agent that shined through and if you were lucky enough to get her, life was good."
Cons: "we were not offered any alcohol or beer on the flight."
Pros: "It got us their safely."
Cons: "It's a no frills flight -- no food unless you pay for the state and overpriced boxed meal. No movies and no wifi. Nothing. A very long no boring flight except for my own newspapers and kindle books."
Pros: "The flight attendants were friendly"
Cons: "The tvs in the head rest pretty much did what they wanted"
Cons: "Chair is small!! Arrived late! Have to pay for luggage!"
Pros: "Pilot and crew were skilled in preparation for crash landing"
Cons: "2 hour delays on tarmac, aircraft malfunction and frightening landing. Will not fly with Frontier again"
Pros: "Nice clean new plane. Good price."
Cons: "Seats that don't recline and are hard? Are you kidding me? Honestly how much money are you really saving with not putting any cushion in them? Did anyone try flying 4 hours sitting in those seats before you decided to put them in your planes? Wow. No complementary water or snacks? You are saving pennies and causing huge customer dissatisfaction."
Pros: "Flight was on time. All but one crew member were pleasant and professional. Low cost initial fare, but..."
Cons: "Relatively short flight made absence of beverage and food/snack sufferable (without paying high end bar prices for for snack or drink). Paid for reasonable leg room, carry-ons and a checked bag. So, after all those fees, flight cost was average."
Pros: "Service was fast and friendly and very efficient!!"
Cons: "Everything was fine other than how cold it was on the plane. The coldness actually woke me up several times because it was so bad."
Pros: "This flight was canceled months ago and I was not informed until around 2 weeks ago. Had to rebook at a different airline and Airport.!! Not sure why Kayak never informed me!! I would love to speak to someone - my. Elk is 703-731-7994"
Pros: "cheap flight, but they make up for it with secret fees for your seat and baggage"
Cons: "Our flight kept getting delayed. We would get a text message every 30 minutes or so to update us that the flight would be pushed back even further."
Pros: "Duration of flight was good."
Cons: "4 hour delay is terrible. I will be calling the booking company."
Cons: "I received travel updates from other websites before I heard from Frontier. The boarding pass kiosk was broken so I couldn't print my boarding pass when I arrived, and there was no one working the desk."
Cons: "When I got to the gate, I was told that I had to pay $45 for my carry on luggage, which I found it to be somewhat insulting (if I had agreed to check-in the luggage it would have been 'cheaper' only $40). This was the first time I had ever been asked to pay for my carry-on luggage, and the basis for me to never fly Frontier ever again. They claim that it was because of the ticket I purchased through a third party, and I told them that they should not advertise any tickets where you intend to charge people for their carry-on luggage. To make things worse, it appears that Frontier does not participate with the TSA pre-check program, and even though I had my global entry card with me, the officer at TSA pre-check would not allow me through this line because of the airline I was flying with - Never again!!! I suspect that on my way back I'll be forced to pay another $45 for my carry-on luggage, which I despise."
Pros: "We left on time"
Cons: "You have to buy drinks and snacks nothing is complimentary Seats are not reclinable (well mine wasn't) maybe b/c I paid $13 instead of $20 for it (ridiculous to have to pay for a seat, include it in the flight price)"
Pros: "Crew did the best they could but I am sure were embarrassed to work for Frontier"
Cons: "Flight was over 31/2hours late and took off at 1:25am. I received a $15 food coupon for my inconvenience and nothing was open to even get water and your airline told me I could use it when I land at 2:30am in Chicago..give me money off charging me for my seat and my luggage for this inconvenience. I arrived in my home at 4:00am and I have work to go to today after 2 hours of sleep!"
Pros: "The flight attendants were funny."
Cons: "Thought I was saving money until I discovered that even carry on luggage had a charge ($40)!"
Pros: "It wasn't a full flight. We were able to board with no line."
Cons: "This was no a good flight but at little fault to the airline. Guest was having a seizure and there were multiple babies crying the length of the flight."
Pros: "Everything went well -- no frills - but a GREAT price!"
Pros: "That we eventually arrived"
Cons: "That we arrived 3.5 hours after we were supposed to"
Cons: "Very uncomfortable seats, they did not recline. Crew kept talking loudly at the back and it was hard to sleep ."
Pros: "The low price of the fare"
Cons: "1. All the added charges even for a refreshment 2. The obnoxiously loud noises coming from the plane mechanics 3. A group of 5 that were drunk, belligerent, loud, and inappropriate 4. Lack of cleanliness (old tissues & trash stuffed in the seat pocket, trash on the floor, looked like throw up in our aisle-our entire aisle asked to move seats) 5. Stewardess speakerphone so loud It was painful"
Pros: "Sleek new seats. i"
Cons: "Budget friendly parents not controlling their kids that kept screaming and kicking my seat. Very rude and crew didn't do anything about it. The whole plane heard these kids screaming."
Pros: "1. Kudos to the pilot. Landing was smooth. 2. Pleasant flight attendants."
Cons: "1. Chairs do not recline. Especially for a late night flight, when people are really tired, it's uncomfortable to sit straight the whole way. 2. Flight was almost an hour late leaving."
Pros: "New plane, relatively comfortable seats."
Cons: "We landed at 10 and sat on the runway for 45 minutes at ohare because you didn't have an open gate. This is beyond unacceptable. The crew never made any announcements. They never apologized, they never offered water. I understand delays happen but sitting and waiting for an open gate is absurd. That was my last frontier flight."
Cons: "Had to pay for carry on and water. What a joke!! A unruly child was screaming and pounding on the back of my seat and there were open seats up front so I ask a attendant if I could move up. The attendant told me according to FFA regulations I needed to stay in my seat. I FOUND OUT LATER WHAT SHE TOLD ME IS TOTAL BS!!!!! Never again Frontier!!!!"
Pros: "The crew was professional."
Cons: "The seats are not comfortable so it makes it difficult to sleep. Ours was a red-eye so that was not good."
Cons: "I arrived later than anticipated, flight was delayed and was late for a work meeting"
Pros: "The crew was better than expected."
Cons: "Have to pay to select a seat?? Carry on is $40. Checked is $35. No Skycap. I won't be flying Frontier in the future unless they decide to go to Southwest management school."
Cons: "The worse service ever; Would not buy tickets from them again... You get what you paid for - Baggage and seating are extra fees"
Cons: "Don't fly, they charge you for everything ,even a carry-on $65 and they are super rude. They made my brother miss his flight because he was 35 minutes before take off instead of there 40 minute rule. Don't do it !!!!"
Pros: "Flight attendants and gate personnel were very gracious. Nice flight (weather cooperated) and no delays."
Cons: "Desk personnel at ORD were horrible, very abrupt, and just plain angry. Everyone has a bad day, but I'm easy to deal with and the only thing I did was step one foot over the "wait" line to the counter. I apologized after you snapped at me and continued to smile... while you continued to frown and be condescending. That alone means I don't fly your airline again. I can afford the extra for Delta and I should have stayed there. Seats were really uncomfortable and though we paid extra for the better seats, leg room was at a minimum. Again, about what I expected. All told, for 1 bag and a little more legroom, we paid an extra $115 per tick. Not really any savings over a more full-service airline."
Cons: "Uncomfortable chairs,"
Cons: "Plane was delayed by 5 and a half hours due to a storm. Something Frontier had no control over. What they did have control over, however, was their communication, which was non-existent. People at the gate wouldn't tell passengers anything, and responded to questions with "I don't know." When one woman complained about the lack of communication, a Frontier worker told her dismissively that she could call the manager. We kept learning about the flight delays by watching the status board. The front gate workers wouldn't say anything, and most people were too worried about missing the flight to run and get something to eat."
Pros: "Flight left early, and arrived about 45 mins early, no problems on the flight, friendly staff, excellent price, very happy customer!"
Pros: "Smooth effective boarding to the plane."
Cons: "Seats were like the park bench, hard as rock. By the time we landed I had a sore back and neck. I don't think cabin was pressurized properly or there was something not right as my Airpop during landing was much more savior than I have even had and was very painful. his was first and will be last flight with them. Not worth the $30/$40 saving you make."
Pros: "Crew was good Plane left on time"
Cons: "Boarding, Boarding, Boarding Everyone with a carry on being forced to pay Yelling and screaming at gate agent about baggage fees Total cluster FXXX in the gate area."
Cons: "landing and waiting for a gate for 45 minutes. We were an on-time arrival without a gate? That is very poor planning and anticipation of flight needs."
Cons: "Over 1.5 hr delay in Las Vegas- sometime cannot be helped, I understand."
Cons: "I spent the entire day in the airport b/c they strung us along 2 hours at time. Then when the plane was finally ready they had to get a new staff for the plane and delayed us another 4 hours. Couldn't they have planned ahead and found a staff before the plane was ready?!? Or if they had just told us upfront the repair was going to take 8-12 hours we could have made use of our day. Losing a whole day of productivity when you own a small business is catastrophic. Frontier really screwed me over."
Pros: "The crew was fine."
Cons: "They charge for everything, is a scam . I will never book a flight w them."
Pros: "Notification emails about delay and new departure time"
Cons: "- late departure - we spent 45 mins in plane after landing at Chicago airport and it was not fun - not a variety of food to buy options"
Pros: "Price early arrival"
Cons: "Apparently the seats are "pre-reclined". What a joke! My gf and I now call this Frontier Airplanes, because this can't be an airline."
Pros: "The captain got us 30mins before time!!!"
Cons: "My 85 year old grandmother took this flight and she didn't get any assistance with her wheel chair .The crew wasn't very friendly.I will not ever flight on frontier again."
Cons: "Delayed with no information given. No charger ports."
Cons: "Paying to sit next to my husband, delayed, got in late and had to sit there for another 45 minutes so instead of getting off at 7:30 it was about 10:00. Crew was rude and pushy and the tray tables were half the size of normal airplane tables."
Pros: "Not charged for my bag"
Cons: "This is my 5th time flying frontier and I have never had a flight board or take off on time. This one was an hour and a half late but it tells you that the flight is "on time"."
Pros: "It was my first frontier flight. I appreciate the rates that frontier offers. However, the charge you for everything else (seats, bags, food, etc). I can complain though especially withbthe rate I received for a riundtrip ticket. The flight was not bad, it was 1 1/2 so I was looking for anything fancy. A longer trip I definitely would pay for comfort and amenities. The crew was pleasant and the plane was clean."
Cons: "There wasn't much I didnt like other than the charge for everything, but as i mentioned before how can i complain when my roundtrip ticket was so inexpensive. If you have no bags then you are good. This is definitely a good airline for business travelers who are moving back and forth for work. Although there is no wifi."
Pros: "One of the friendliest flight crews I've ever experienced! Very accommodating and attentive."