Find Cheap Flights from Washington Dulles Intl to London Heathrow (IAD - LHR)

Fantastic free entertainment options

Seats & leg room could be more spacious for such a long flight

Friendly crew, clean aircraft

The food.

Only the flight itself.

The Reykjavik Airport is terribly disorganized. Not enough seats to sit in. People sitting on the floor waiting for their flights. Looked like conditions in a third world country. Long lines to wait for flights to leave and to buy food in the food court. An absolute zoo. MY FLIGHT TO KANSAS CITY WAS NOT EVEN ANNOUNCED. I noticed that people were walking up to the check in gate. I asked a couple of people if the KC flight was boarding. They said that they weren't sure, but they were going to check. It turns out that it was the KC flight, but it was NEVER ANNOUNCED. Horrible airport administration. No excuses for all the problems at this airport.

Never offered any food even on an overnight international flight

Only the flight itself.

The Reykjavik Airport is terribly disorganized. Not enough seats to sit in. People sitting on the floor waiting for their flights. Looked like conditions in a third world country. Long lines to wait for flights to leave and to buy food in the food court. An absolute zoo. MY FLIGHT TO KANSAS CITY WAS NOT EVEN ANNOUNCED. I noticed that people were walking up to the check in gate. I asked a couple of people if the KC flight was boarding. They said that they weren't sure, but they were going to check. It turns out that it was the KC flight, but it was NEVER ANNOUNCED. Horrible airport administration. No excuses for all the problems at this airport.

The gate location was confusing. Only paid food was available.

Flight itself was fine.

Boarding was late, as were all the other Icelandair flights I took on this trip.

Fantastic free entertainment options

Seats & leg room could be more spacious for such a long flight

Upper class on an A346. Very nice, excellent service. Didn't eat dinner, but got some sleep instead. Recommended.

Temp in cabin was warm, especially in the center aisles.

Pleasant, helpful staff at check-in and on flight

Nothing. The whole experience was horrible.

I didn't make it to Siem Reap because the first leg of the trip from IAD to London was cancelled by Virgin Atlantic after it was fully boarded. The excuse was that a flight attendant had food poisoning and was unable to fly and so the entire flight was cancelled. The Virgin team seemed unconcerned and showed NO sense of urgency to try and get people rebooked. Their solution was to rebook everyone on an evening flight the next day. If a passenger was only going to London, that was probably fine. But for people with connecting flights -- or like me with multiple connecting flights -- that wasn't acceptable.

Service

Seats in economy are way to small and very uncomfortable if tall. Too close to the seats in front of you. I was miserable all the way to London.

Flight itself was fine.

Boarding was late, as were all the other Icelandair flights I took on this trip.

Never offered any food even on an overnight international flight

Friendly crew, clean aircraft

The food... tasted liked reheated frozen food.

Crew on board was friendly and accommodating.

Boarding at the gate was chaotic Poor landing

On time, everything normal.

Seat space so small that my knees were up against the next seat, even without it tilting back.

The plane seemed to be a little bit old, especially entertaining equipment

Service

Seats in economy are way to small and very uncomfortable if tall. Too close to the seats in front of you. I was miserable all the way to London.

Amenities

Bed was incredibly uncomfortable in first class. It was like sleeping on the floor. People talking loudly in the bar late into the night, which made it even harder to sleep. Didn’t sleep a wink on this 10 hour flight.

On time, everything normal.

Seat space so small that my knees were up against the next seat, even without it tilting back.

The plane seemed to be a little bit old, especially entertaining equipment

Nothing. The whole experience was horrible.

I didn't make it to Siem Reap because the first leg of the trip from IAD to London was cancelled by Virgin Atlantic after it was fully boarded. The excuse was that a flight attendant had food poisoning and was unable to fly and so the entire flight was cancelled. The Virgin team seemed unconcerned and showed NO sense of urgency to try and get people rebooked. Their solution was to rebook everyone on an evening flight the next day. If a passenger was only going to London, that was probably fine. But for people with connecting flights -- or like me with multiple connecting flights -- that wasn't acceptable.

Pleasant, helpful staff at check-in and on flight

Efficiency and very clean jet

Airline food is boring. It is time to rethink what to offer

Friendly crew, clean aircraft

The food... tasted liked reheated frozen food.

Only the flight itself.

The Reykjavik Airport is terribly disorganized. Not enough seats to sit in. People sitting on the floor waiting for their flights. Looked like conditions in a third world country. Long lines to wait for flights to leave and to buy food in the food court. An absolute zoo. MY FLIGHT TO KANSAS CITY WAS NOT EVEN ANNOUNCED. I noticed that people were walking up to the check in gate. I asked a couple of people if the KC flight was boarding. They said that they weren't sure, but they were going to check. It turns out that it was the KC flight, but it was NEVER ANNOUNCED. Horrible airport administration. No excuses for all the problems at this airport.

Fantastic free entertainment options

Seats & leg room could be more spacious for such a long flight

A smooth and on time - early actually - flight. So empty that I was able to lay down and sleep. All good!

Food was great. Complimentary wine a nice touch.

The leg room was so short. There would be no way to do the safe landing positions. and the head rest forces your head forward. Very uncomfortable.

Amenities

Bed was incredibly uncomfortable in first class. It was like sleeping on the floor. People talking loudly in the bar late into the night, which made it even harder to sleep. Didn’t sleep a wink on this 10 hour flight.

From check in to landing in London, the gracious, helpful crew impressed us with their attitude and service

Sound didn't work on some of the entertainment choices

Friendly crew, clean aircraft

The food.

Only the flight itself.

The Reykjavik Airport is terribly disorganized. Not enough seats to sit in. People sitting on the floor waiting for their flights. Looked like conditions in a third world country. Long lines to wait for flights to leave and to buy food in the food court. An absolute zoo. MY FLIGHT TO KANSAS CITY WAS NOT EVEN ANNOUNCED. I noticed that people were walking up to the check in gate. I asked a couple of people if the KC flight was boarding. They said that they weren't sure, but they were going to check. It turns out that it was the KC flight, but it was NEVER ANNOUNCED. Horrible airport administration. No excuses for all the problems at this airport.

Efficiency and very clean jet

Airline food is boring. It is time to rethink what to offer

Flight itself was fine.

Boarding was late, as were all the other Icelandair flights I took on this trip.

Flight was excellent as well as the,crew.

Plenty of food snack etc. Entree taste mediocre at best

US pre-entry then told to wait in line until pre-entry area closed. Moved up to general boarding area. Reason for delay kept changing with no ETD announced until 20 min before takeoff. Food voucher was nice

Very kind, knowledgeable personnel!

Air Lingus is my new preferred carrier, thanks to you! They combine newest technology with traditional service values.

Nothing. Perfect flights. I went back to the crew and told them so. Compared to my BA flights eastbound, Air Lingus was heaven. I will always book them first from now on, and I just happened on to them through your site.

US pre-entry then told to wait in line until pre-entry area closed. Moved up to general boarding area. Reason for delay kept changing with no ETD announced until 20 min before takeoff. Food voucher was nice

Good friendly service. Nice aircraft. On time departure. I would travel with Aer Lingus again.

Food was not good as compared to other airlines. In my case, there were no outlets to plug in a laptop cable so that I could continue to work.

Professionalism and kind , courteous people!!

Nothing

Aer Lingus didn’t have a plane to fly us Dublin you boston so they leased one from a company. Someone from AL walked around gate area handing out a letter with the information. No announcements made that flight was going to be late. Everyone was lined up to board, no que so it was a mess. 49 min of standing there. No announcement plane was going to be late etc. Let us board but stood in jetway for awhile. Old plane. Mediocre service. no entertainment.

Comfort. The seats and IFE were great.

Boarding was 45+minutes and involved standing in a cramped hall before boarding a bus to then climb the gateway in the rain :(

Fantastic free entertainment options

Seats & leg room could be more spacious for such a long flight

The gate location was confusing. Only paid food was available.

Friendly crew, clean aircraft

The food... tasted liked reheated frozen food.