Find Cheap Flights from Washington Dulles Intl to London Heathrow (IAD - LHR)

Gate area was cramped and a little chaotic

Comfortable seats and boarding was quick.

No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.

Average flight to get you where you want to go. That's it.

Rude air hostess. Very poor customer relations. Very poor.

Drinks trolley too slow, considering passengers on most European flights are paying for their drinks. Quick drinks trolley with the food trolley coming along behind would be much better, and a lot more happy passengers, One and a half hours,approx., from take-off when the food and drinks trolley, from the front, reached Row 10. Not good Willie!

You should board by seat numbers on European flights. Aisles too narrow on 320's (and equivalent), with passengers putting quite large carry-on luggage in the overhead lockers and slowing everything down plus discomfort to passengers already seated. Otherwise a very pleasant an enjoyable flight. when the doors closed.

I like the food and the service plus the entertainment on the Telvision

Nice food, wonderful entertainment.

Old fashioned seat, no usb to charge my phone, battery went ;off and couldn't make a call to my family to assure them of a half way safe trip while stopping over for almost 6 hours in Ataturk Intl. Airport, Turkey.

Exiting the aircraft.

United did not honour the seat assignment that Airfare.com gave me so I sat in a middle seat. But the entire seating plan on United is so bad it should be a violation of the anti torture convention.

Seats in economy class were crammed with next to no leg room

The food was so terrible I was shocked. It was nearly inedible.

Online check-in is very convenient. There was a wide-variety of on-board entertainment to choose from. We were offered more meals than I expected (dinner and breakfast), which was a nice surprise, but the quality of the food was exactly how I expect airline food to be. The crew was courteous and pleasant though rather busy. I can't say I travel by air a whole lot, but BA has been one of the few airlines I can recommend with little hesitation.

The food was edible but only memorable for how slightly-less-than-average it was. Most microwavable meals I've had taste better than the dinner that was served. Breakfast was only slightly better in that it was mostly pre-packaged food items (e.g., granola bar, raisins) that I could stash to eat later, which I did.

Check in was good. Everything was orderly and on time.

Fairly cramped for an international flight.

Food was actually fairly good. We almost missed the connection coming from Denver, but gate crew worked to get about 8 passengers from the DEN flight on the London flight.

Of course, the seats were uncomfortable, and it was very difficult to get much sleep.

The crew was excellent, never heard a negative comment. Helpful and courteous. Flight was delayed from Amsterdam, but did not cause a problem with our connection at Iceland.

Very crowded and disorganized at Amsterdam. More of an issue with both airports lack of people capacity than Icelandair operations.

I like the route going through Reykjavik so that we can avoid New York and Chicago connections.

No food servedl

I liked the communication with the passengers. I also liked the movies available. The cabin had a decent amount of leg room for me, I'm an avg sized person I would say.

I didn't like the prices for food. A bit high for a baguette with just bread cheese and one slice of ham. It was very good but pricey. Also, boarding is disorganized. They call everyone at once, not by rows, so it gets congested FAST.

Flight delayed

Pretty good legroom, especially on the transatlantic legs. Responsive flight crew. Tasty food (for purchase). Good price. Easy connection at Keflavik. Flight attendants responsive to on-board problems.

No water fountains at Keflavik. Limited seating at Keflavik.

The leg room and the service