Daily cleaning, installation of cabin HEPA filters
|May||Best time to beat the crowds with an average 19% drop in price.|
|September||Most popular time to fly with an average 23% increase in price.|
Average price round-trip
|$195||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines, Avianca and Ethiopian Air have all waived their change and cancellation fees on flights from Washington Dulles Intl to New York. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from Washington Dulles Intl to New York.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 1h 14m, covering a distance of 222 miles.
There are 374 (nonstop) flights between Washington Dulles Airport and New York per week, averaging 53 per day.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($60) and Frontier ($65), and the lowest round-trip tickets have been found on United Airlines ($124) and Multiple Airlines ($135).
United Airlines (13 times daily), TAP AIR PORTUGAL (8 times daily), South African (7 times daily) are the most frequent flyers on this route.
For Washington Dulles Airport to New York, Thursday is the cheapest day to fly on average and Saturday is the most expensive. Flying from New York back to Washington Dulles Airport, the best deals are generally found on Tuesday, with Wednesday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Washington Dulles Airport to New York.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New York from Washington Dulles Airport is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New York with an airline and back to Washington Dulles Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New York from Washington Dulles Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The plane was clean and the ticket was cheap."
Cons: "Boarding process was needlessly complicated — just assign everybody a seat beforehand. Gate agents were rude. Seats are very uncomfortable and it’s difficult to sleep on red eyes. It should be prohibited to fly 737s cross-country."
Pros: "My seat was broken and didn’t recline on a red eye flight"
Cons: "My seat was broken and didn’t recline"
Cons: "Delayed flight by several hours. When the replacement plane arrived, the crew had to leave for a replacement crew. We arrived in New York half a day after our scheduled original arrival."
Pros: "No in seat entertainment"
Cons: "No snacks or beverages offered on a six hour flight"
Pros: "Crew was friendly"
Cons: "I had the middle seat for the red eye, but that is no ones fault the flight was full."
Pros: "Quick boarding"
Cons: "More room"
Pros: "Vouchers and free food after 9 hour delay"
Cons: "Not have us board and deplane and waiting for 9 hours."
Pros: "The crew was very happy and welcoming."
Cons: "We were late and I missed my flight. I was told Flt 452 from LAX to JFK is notoriously late. Also, there could have been more updates about our delayed arrival."
Pros: "I just really like the customer experience with Alaska. I dislike flying, but Alaska makes things as painless as possible."
Cons: "I don't think anything could've been better, it's not possible to be comfortable in coach, but we all already know that."
Cons: "You pay first class a looot of money But your seat can not even recline properly"
Pros: "WiFi worked better than most flights I’ve been on"
Cons: "Airline allowed people to bring way too many carry on’s aboard there was no room left for individuals that only brought one. Restrooms were horrible. Flight was the coldest I’ve ever experienced."
Pros: "Smooth flight, easy on and off."
Cons: "Staff could have paid a little more attention to what the were doing. Asked 3 times for apple juice and got orange juice. By time I realized what he had given me, he was gone ☹️"
Cons: "Delayed 1 hour and 43 minutes. Unacceptable."
Pros: "The crew was good. I LOVED the fun mileage game while waiting to board."
Cons: "Not everyone knew to download the app for the purposes of onboard entertainment so that should have been announced a few times."
Pros: "wi-fi as a t-mobile customer"
Cons: "having cabin crew remind people to put blinds down for a red eye. Some folks were oblivious."
Cons: "My 3 suitcases were missing"
Pros: "Comfortable seats and good entertainment choices."
Cons: "Not enough leg room"
Pros: "They have been on time for most flights"
Cons: "They never have enough room for my carry on even though I pack light. Also I always board in group D no matter if I have an aisle seat in the back or a window in the front."
Pros: "Staff was nice - they did what they could"
Cons: "Six hour delay. Unreal."
Cons: "New York airports are always delaying landing and getting to the gate by at least 30 mins. Nothing to do with the airline I assume, but still quite frustrating to do detours and spend extra 30/40 mins in air or taxiing."
Pros: "Comfortable seating, tv screens in seat backs."
Cons: "Like when captain points out landmarks every now and then but this crew did not. Minor complaint if I had to have 1."
Pros: "Great plane. Nice to still have free entertainment to watch!"
Cons: "No complaints"
Cons: "3 hours delay"
Pros: "Not a lot"
Cons: "The crew was rude, they weren’t helpful. And they were talking bad about another customer infront if other customers"
Pros: "Plane was nice, crew was fine. Slept most of the time, so not much to say."
Cons: "They screwed up my luggage causing me to miss my flight and wait 6 hours for the next one."
Pros: "Free movies, clean seats, friendly staff"
Pros: "Short and smooth"
Pros: "Alaska Airlines has been an excellent airline for many years. Being a Seattle native I have had a chance to use Alaska Airlines many times. All of the staff are friendly, professional and patient. The planes are modern and the flight crews the best."
Pros: "Good service. Good food options. Reliable flight. Easy check in & quick baggage pick up. Thx."
Cons: "Too much heat on flight."
Pros: "Nice flight attendants, and the flight on the way home was not overbooked, which was lovely!"
Cons: "One flight attendant told me not to pack my bag so much if I wanted to take it on the plane, and I had to check it at the gate. Once on board, there were bigger suitcases than mine on board. I was happy to do what they said, but it would be nice if they were more consistent about the bag sizes. I didn't have this problem on the way back to Seattle though."
Pros: "Free Movie selection; plag in devices"
Cons: "Nothing. Everything was great"
Cons: "The departure was delayed. This was extra frustrating because on my flight to Seattle the week before we were also delayed due to maintinence."
Cons: "I DID NOT LIKE THAT MY SUITCASE WENT TO OAKLAND INSTEAD OF JFK!!!"
Pros: "Comfortable. Nice, friendly crew. Pilot got us in a half hour earlier."
Cons: "Snack was not Kosher."
Pros: "The flights attendants were really nice."
Cons: "Not being able to lean the seats back in the emergency exit row."
Pros: "Fantastic crew"
Pros: "Alaska airlines rocks! Flight was early too."
Cons: "Ok, crew was ok, we arrived an hour early. Everything else was terrible to bad. No food in 6 hr flight?! Given a single tiny bite sized cookie, and only 2 small glasses of water, soda or juice. I'm a tall size 0, who still found the seats uncomfortably tight. WIFI was not included. We had to pay & pre load their app before the flight. Costumer service gets 2 out of 5 rating, giving 1 for showing up 2 for being dolled up"
Pros: "Fast boarding, good food, very friendly crew. Needs a little more entertainment"
Pros: "This flight was just perfect, specifically the service of the flight attendants."
Cons: "Again a six hours layover"
Pros: "Everything was efficient and quick. Plane was clean. Crew was responsive."
Cons: "No entertainment. Temp of plane was warmer than usual and above head fan didn't seem to work."
Pros: "Red-eye flight meant very little needed service. Boarding was efficient and flight arrived a bit early."
Pros: "The people were friendly and helpful! And the flight on time and luggage unloaded quickly."
Cons: "Besides the airline magazine, I was unaware of any music or video options to entertain myself."
Pros: "Unable to rate food or entertainment. Night flight and I tried to sleep."
Cons: "Trip to NY on Alaska A-ok. Checked carry-on and had barely any wait time .. Trip home on American was not comfortable at all!! Wait time for checked carry-on was unusually slow. Crew was delightful but seat comfort & space in between?? Nope!!"
Cons: "No pillow or blanket on overnight flight. $40 for Internet is absurd."
Pros: "Great flight with Alaskan Airlines as always."
Cons: "No free movies or any other free forms of entertainment despite a long cross country flight. One of the male crew members - don't know his name - was rather rude and would only allow me to have one cup of water and no coffee despite my having purchased a cheese platter."
Pros: "Crew from Washington to Cancún were extremely rude"
Pros: "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."
Cons: "I almost missed the flight because I didnt hear the announcement for boarding and I was sitting near another gate to charge my phone. Fortunately I heard the final call!!"
Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."
Pros: "The crew was great!"
Cons: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."
Pros: "Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment."
Cons: "I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats."
Pros: "On time"
Cons: "Seats did not recline"
Cons: "I couldn’t sleep in a chair... wish I could"
Pros: "After a delay of over 1 1/2 due to weather, we boarded and then waited for luggage. Then our pilot said our weight was too high so we sat and burned off fuel, which delayed us a half hour."
Cons: "See above."
Pros: "I was surprised by the amount of snacks and drinks on such a short flight."
Pros: "The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids."
Cons: "The landing was pretty tough and we took off almost a half hour late."
Pros: "Food was unexpectedly good."
Cons: "The flight was delayed for 40 minutes. We could hardly catch connecting flight"
Cons: "mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule"
Cons: "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."
Pros: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Cons: "Crew attaitude is not really pleasant with passengers"
Pros: "Cheese plate"
Cons: "TheyCharge me $25 for my bag and I’m at Delta sky Miles older plus the American Express platinum card holder it’s supposed to not be charged"
Cons: "Plane was late numerous times. Boarding was painful"
Pros: "Crew members on plane were fine, but crew at JFK airport needed training in customer service skills."
Cons: "Big delay because no running water in bathrooms, which caused me to miss 2nd flight. Seating was ridiculously tight. Check in online was problematic."
Cons: "3 hours delay"
Pros: "Food and entertainment was good"
Cons: "The bathroom I used was disgusting."
Cons: "Everything else"
Pros: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Cons: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."
Pros: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Cons: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."
Pros: "It was great. The flight attendants are always helpful to us."
Pros: "Incredible service, great entertainment options, comfy seats"
Cons: "2 1.5 hour delays for things that Delta messed up"
Cons: "Customs never to hire more agents to work in the early mornings."
Pros: "The flight attendant, Winsom, was fantastic."
Pros: "That Tillamook cheese and fruit plate was nicely done. A pleasant surprise."
Cons: "We had to wait at the gate on arrival"
Cons: "The crew do not know precisely their proceedings. This cost me alot of money, effort, and time."
Cons: "Entertainment Poor. Not to many movie for 14 hours trip"
Pros: "Staff and equipment"
Cons: "Early to arrive but gate not ready so we lost our edge"
Pros: "They offered some snacks"
Cons: "I didn’t like the fact that they had no backup pilots for the plane. We waited 12 hours!!!!!! For a flight"
Pros: "We were early, I had free Wifi, I love Delta!"
Pros: "Everything on time which lead to a stress free flight and travel. Great flight crew and smooth flying. Great communication from the captain. Also wasn't expecting to be fed on the LAX-NYC flight!! Nice touch made me think of how it used to be."
Cons: "Cramped seats."
Pros: "Great and friendly crew"
Cons: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"
Cons: "Delayed two hours"
Pros: "Got to my placs"
Cons: "Lol put the two fattest people next to each other"
Cons: "There delay"
Cons: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."
Pros: "Very friendly and accommodating crew"
Cons: "Uncertainty re connections at JFK provoked some anxiety but the pilot and crew were helpful in allaying that."
Cons: "the seats are WAY TOO SMALL"
Pros: "Our original flight delayed and then cancelled and the need help kiosk was quick to provide an alternative. Better aircraft and good flight compared with the original flight"
Cons: "The replacement flight has been delayed almost 2:30 hours due to bad weather in NYC."
Pros: "don't know it's first flight delta's fault or next flight china southern's,arrive 3 days,but still couldn't find our two bags"
Pros: "Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate."
Cons: "Being scammed by the Chinese, China Southern"
Cons: "see above"
Pros: ".....delta in Washington was great changed my flight so I didn't have delay !!!!!! Will always use"
Cons: "The crew stated that drinks would only be served in economy class due to the short duration of the flight. Also the Delta Studio never worked with the inflight wifi."
Cons: "The airline needs to board and deboard by group number."
Pros: "787 seats have better legroom & recliner"
Cons: "Vegetarian food needs lot of improvement"
Cons: "on time departure"
Cons: "They canceled the flight"
Pros: "Gates, delays, changes"
Cons: "Boarding was a mess. No opportunity for priority boarding. Flight crew no help. Just another hum drum experience."
Pros: "Friendly staff"
Cons: "Rickity old plane. Needs updates badly. No drink service options. Cash only bar? Hello, this is the 21st century calling the 20th... You can have your plane and payment methods beck."
Pros: "I was just happy to get a flight out early the next morning when my Thursday afternoon flight was cancelled."
Cons: "I ended up in a middle seat due to having to be rescheduled, but it was still comfortable."
Pros: "Very professional and friendly."
Pros: "Volare con American"
Cons: "No snacks offered! No alcohol drinks offered!"
Cons: "I found out that my original flight (Wilmington to NY) was canceled 5 hours before it was scheduled to leave. I was rebooked on an earlier flight to Charlotte, which I could do because I had coincidently finished packing early and lived close to the airport. At the airport, my new flight was delayed, which could have caused me to miss my connecting flight to Boston and be stuck at the Charlotte airport overnight. I was then rebooked on a flight that was leaving to NY, with a connecting flight to Boston at 7."
Cons: "Always a problem with these guys"
Pros: "Delayed 3 hours"
Cons: "Rude people"
Pros: "Nothing !"
Cons: "My flight was delayed an hour before being departed. And then canceled and then they moved my Flight and that flight was delayed too. I miss my grandmothers service, I am very upset to say the lease. I am not pleased at all."
Pros: "Excellent service fligth on time no complains"
Pros: "I liked that the seats seemed roomier. The crew was very polite and professional. The baggagr allowance seemed generous compared to other airlines (Frontier)"
Cons: "I didnt get any of the benefits that are supposed to come with the American Airlines credit card. I never have."
Pros: "The airline staff was friendly"
Cons: "Well I actually got to the airport 2 hours early. When we took off on schedule I never imagined we would fly for 40 minutes in the air and actually turn the plane around to land at the same airport that I left from! They said there was a mechanical issue with the plane. I spent 12 hours at the airport. It was an awful experience and I missed the celebration I was going to attend in New York. I arrived in NYC at 10:00 in the evening."
Pros: "Made it to LGA"
Cons: "Didn't make it home"
Pros: "Prompt boarding, checked our carryons for free"
Cons: "Air up too high like a refrigerator"
Cons: "Delays are always bad point"
Pros: "Fast entry... Great crew"
Pros: "I made it to NY somehow"
Cons: "Everything. I have 2 roller bags I carry on to every flight I have ever taken and they charged me $25 per bag to check because it was a "snug" fit into their dimension box. Also gave no snacks and only half can refreshments, no entertainment."
Cons: "Not being told the real reason for the diversion and being 7 hours late to LGA."
Pros: "The crew was very friendly."
Cons: "It was freezing cold on the plane. There was no way to control the amount of air blowing on me."
Cons: "Horrible they transfer my bag to a different airport"
Cons: "Flight delayed 4 hours, AApersonnel at Luis and counter a little rude, seat was broken on plane....waited almost an hour for luggage!"
Pros: "Very comfortable."
Pros: "Customer service was great"
Cons: "The landing to New York was very scary,"
Pros: "Not a thing"
Cons: "Cancelled flight no rooms accommodation ect...the worst flight ever taken."
Cons: "There's no room for non skinny people. It was awful"
Cons: "This flight was also delayed, was suppose to be in NY at 6pm but didn't get there till 9pm"
Cons: "This flight didn't exist since it got cancelled. Had to wait on standby flight after standby flight to get to New York."
Pros: "The flight itself wasn't bad"
Cons: "The delays were such an inconvenience. It was unacceptable. However, the crew was great"
Pros: "Absolutely nothing"
Cons: "The service is horrible overall horrible, will never travel with American Airlines"
Pros: "staff was friendly and helpful."
Cons: "Nothing, last time flying this Airlines"
Cons: "The flight cansel"
Pros: "Kayak sent several updates regarding the flight delay."
Cons: "Flight was delayed over 3 hrs however the airline itself didn't contact me only kayak"
Pros: "it was more or less on time. no aggravations very smooth flight despite weather condition. i am so glad that you have very qualified pilots...... thank you danielle"
Cons: "having the last seat so the back could not be reclined."
Pros: "Everything went very smoothly. From check in to landing. Not one thing when wrong."
Pros: "Liked how on time the flights were."
Cons: "Nothing to complain about."
Pros: "I had a good experience"
Cons: "Nothing as such."
Cons: "Flight almost departed even though first flight was delayed due to terminal and gate issues."
Pros: "flight crew was good actual flight was good"
Cons: "boarded plane 20 minutes later than scheduled departure time spent over an hour on the ground waiting for take off - don't necessarily think this would be the fault of AA but frustrating none the less"
Pros: "Courteous staff, let us on board as we were late arriving to the gate at no fault of ours."
Cons: "We flew into DC at terminal B and had to run to terminal C. We had to checkin again and security almost made us wait on the long line. We complained, stating we had 15 mins to make our flight. Finally they let us through and we ran to the gate, which was closed but the staff opened the door and we got on. Thank goodness!!!"
Pros: "Everything was great until I arrived in New York LGA. The staff at Atlanta's airport were great from the curbside checkin agents to the wheelchair attendant and gate agents so that they 45 minute delay due to air traffic in New York was hardly noticeable. The flight attendants were pleasant and friendly and the food was delicious. We actually arrived ahead of our adjusted ETA, after a very smooth flight."
Cons: "Upon arrival in New York, the 3 of us who needed wheelchair assistance waited and waited for them to come. Finally, the gate agents rounded up some wheelchairs that were sitting around nearby just to get us off the plane and to the gate area. After waiting about 15 minutes, while hearing the gate agents being told repeatedly by the wheelchair dispatcher on the radios that they were coming and were passing through security, 2 female attendants finally arrived and they took the two elderly ladies and off they went, leaving me there waiting. I continued to wait, and wait, and wait for ANOTHER 25 MINUTES, total of 40 minutes after arrival at the gate. The same dispatcher lady continued to say that my attendant was on the way, passing through security for the entire 25 minutes. He asked me to change wheelchairs because he liked his better. He didn't offer to take my laptop bag and put it behind. He took off down the concourse before my feet were even on the footrests, with me holding my legs out in front of me because the footrests were up. After 20 or 30 feet, I got him to stop and let me get my feet down. I told him our luggage was supposed to be at carousel E, so he took me to "A". He asked me if any of the bags there were mine, and I said, "Why would they be here? I told you we were on Carousel E!" So then he wheeled me to Carousel E, and since it had now been almost an hour, it was empty. He asked an attendant where my bag would be, and was told to check at the office, which was back over by Carousel A. Upon finally checking with the personnel in the office, he came out rolling my bags and stood them by me for me to deal with while he just pushed the wheelchair. I had told him I was taking Uber, so he deposited me curbside near the taxi stand, which was not anywhere near where Uber could pick me up and was gone. FINALLY, after arriving earlier than expected at 3:25, at 4:43 I was finally picked up by Uber to go on home. What a nightmare! I thought the wheelchairs were supposed to be waiting upon arrival????"
Pros: "They fly from LGA"
Cons: "Its absolutely embarrassing that American uses their name on this cheap regional carrier flying 20 year old regional jets. I had to use seat pocket material as a window shade. These planes constantly break and are totally inappropriate for 3 hour flights. They feel like flying coffins"
Pros: "Safe takeoff and landing."
Cons: "No overhead space for my carry on."
Pros: "Never in all my flying experiences have I had such quick baggage retrieval. I walked to the baggage claim area in Dallas and magically my bag was right in front of me and as if that wasnt enough the same thing happend when I returned to NY. If I can help it I will always fly American."
Cons: "cramped old seats. dated interior."
Pros: "Crew were all excellent and very helpful"
Cons: "Counter and check in staff were exceptionally rude and unhelpful. The pervading attitude at Dulles was they were incredibly inconvenienced that I had bought a ticket and wanted to check in luggage and was going to fly."
Pros: "Spaciousness of the aircraft, friendliness of the crew and plenty empty seats!"
Cons: "E145 is extremely crowded. No leg room on the left side"
Pros: "Departed and arrived on time. What else could you ask for? The flight was only 30 minutes long."
Cons: "Nothing. The flight was uneventful and short. The crew as nice."
Cons: "An hour late for take off, oversold flight. NEWARK is a horrible airport. Just another day flying."
Pros: "The flight is really short, about 45 minutes."
Cons: "The flight was delayed 1.5 hours and then we sat in the tarmac for another 30 minutes. Apparently the control room people kept changing the flight path (at least 3 times) so we had to wait for it to be downloaded to the computer. We waited for the flight to actually begin longer than the actual flight. Disappointing!"
Cons: "Multiple delays. On and off plane. Conflicting info"
Pros: "The flight was delayed so much that we would not make the connection, so United placed us on an American flight coming home more than an hour later. I really got to see how much better the flights are on American:more leg room, free movies. However, United's cookies are much better."
Cons: "The flight was delayed so much that we would not make the connection, so United placed us on an American flight coming home more than an hour later. I really got to see how much better the flights are on American:more leg room, free movies. However, United's cookies are much better."
Pros: "Friendly people"
Cons: "Left 2 hours late with no real apology or offer to compensate."
Pros: "The short lines for boarding, but then again these were small flights. The flights taking off early when all passengers were boarded. The flights arriving much earlier than scheduled."
Cons: "The basic economy flight is bullshit. We both know that it's better to just buy an economic flight. So why even pretend and lie to customers to precast the basic economy flight knowing full well that's just going to force them to have to check in their bags which end up costing more than an economic flight? Why not just offer the regular economy flight price and leave it at that. If the overhead bins are full, offer the passengers a chance to check in their bags for free. What you're doing is preying on the poor who already do not have much which is why they choose the basic economy flight without realizing the full extent of the set up."
Pros: "Decent leg room. Wonderful to do the flight non-stop from NYC to Delhi."
Cons: "United. September 14 Newark to Delhi Premium Economy Entertainment screen didn't work for 1st hour of the flight. the movie list was mediocre at best. The screen was smeared with some substance. The list of movies on the United entertainment app is great (via internet) but connectivity on this type of flight is spotty so the traveler is forced back to the antique screen plane system. Dinner. Butter chicken or vegetable options. Food was bland and very small portions for the length of flight. The snack was delivered immediately after dinner was picked up. I did not open it. Looked like a hard roll with something on it. Style of service is abrupt, bordering on rude. Uses terminology that non-US travelers from different cultures would not understand, for instance do you want "white" coffee. Asked me if I had someone at home to pick up after me as she felt she was cleaning too much off the floor. Her comments appeared to be directed at me but it was not my trash (and even if it was, a better approach would be recommended). The flight attendant realized she had gone too far and apologized. Then complained about this "route" being difficult, with no one listening. She concluded by wishing me a good flight and saying that she hoped that she had not offended me. I assured her that she had. Breakfast was mediocre. Egg with soggy potatoes and an inedible sausage. Did not see what they were offering in the veggie dish. Staff seems tired and not culturally sensitive. There needs to be some retraining and consideration given to long haul menus and entertainment. I take this flight at least once a year. It continues to deteriorate."
Cons: "- The flight out of IAD was overbooked and left late. - My hand luggage was taken from me with promise of delivery at final destination - Staff in EWR was unhelpful and just short of rude - My luggage did not make the connection at EWR - There was no United staff in PoS to take my report of lost luggage -"
Pros: "This was my first time flying and I had a very comfortable and pleasant experience"
Pros: "Plane left on time"
Cons: "I know Hawaii is a domestic flight but offering a cookie and a bag of pretzels on an 11 hour flight is ridiculous. There was something wrong with screen at my seat. They tried fixing it but no luck. It was very frustrating. The second leg of my journey was from D.C. To Newark. A "puddle jumper "that you disembark from onto the tarmac, get to wait in the rain while they unload you "carry on" luggage from the back of the plane. Herd you onto a bus yelling at you" if your going to gate C this bus going to gate A that bus".No one to ask "how do I know what gate I am supposed to go to?". They definitely treated"commuter "passengers like sheep. "Thank You For Flying With United "blah blah blah"
Pros: "My flight was on time."
Cons: "No leg room."
Pros: "The crew was very polite"
Cons: "Anything but water was for extra. We weren't even offered a small snack for the price of the flight. My flight was changed three times and it was very cramped. They said there would be entertainment, but it cost as much as a movie ticket."
Pros: "Crew was very friendly and helpful. Provided connection and gate info several times and went out of their way to make everyone comfortable."
Cons: "The snacks were very bare bones. Just pretzels and soda."
Pros: "Changed gates delayed flight changed planes home late I hated this flight"
Pros: "I didn't like anything. The only positive was the polite crew . The flight was terrible. The conditions was very bad."
Cons: "Bad conditions. Bad flight. Delayed and the airport is terrible . Thank you for the safe flight. But please upgrade the services"
Cons: "Long wait. Not communication between employees. Poor customer. Service"
Cons: "The flight from United Airlines it was horrible! 4 hours delay! Overbooking of 12 passangers! Definitely this is not a company that respects its passengers."
Pros: "In seat entertainment was pretty good. Food was also surprisingly good, though it would have been nice if bigger. To be fair, it was typical sized for an airline meal."
Cons: "They ran out of wine in economy. I had two tiny cups and then was told they were all out. Seats in economy plus only barely reclined. I just can't sleep on an overnight flight when sitting virtually vertical. I was seated in economy plus so the legroom was reasonable."
Cons: "A lot of turbulence but what can you do."
Pros: "I was happy to have leg room on this flight. My first one was way too cramp"
Cons: "Why does the crew giving the announcement have to either hell into the microphone or why does the speakers so loud it was deafing!"
Cons: "Flight was late , and many other issues"
Pros: "I was able to get a seat change so that I had some great leg room."
Cons: "There was no internet or video content without huge fees."
Pros: "Airline attendants were pleasant."
Cons: "No wifi and a very small plane. The plane was also extremely cold. There was very cold air blowing at my feet and I was so cold on the flight I was shivering. I had to lift my feet up or place them under my bag to keep them from being so cold. The Newark airport in terminal A did not have many food options and security did not honor TSA precheck. It was also extremely dirty and poorly organized."
Cons: "Seat could not recline, voucher was only a small fraction of the ticket fare that I paid. This is a business class seat."
Pros: "Friendly and efficient. All went as planned"
Pros: "People only comment to complain. In my case, everything went smoothly and ahead of schedule. The pilots took advantage of tail winds and put us at the gate ten minutes ahead of schedule. The crew was professional, personable and did their best to make everyone as comfortable as possible."
Cons: "A male flight attendant was so rude demanding and yelling at me to take my carry on down because according to him it didn't fit, he didn't even try, I asked him politely if I can give it a try and he responded "you can do whatever you want" with such an attitude!!, of course it did fit perfectly. so racist! Also 5hours flight from LA to Newark and not a single snack not even considered that this was a very early flight in the morning."
Pros: "It's was fine no issues"
Cons: "Too close of a connection flight."
Cons: "1)Arrived early from Savannah (9pm) 2)Waited 3+ hours for a delayed aircraft to arrive 3)Told after midnight that the flight was canceled 4)Only ONE agent working the desk to handle all of the displaced passengers. (Three agents arrived about 15 min later) 5)Would have appreciated earlier notification if the flight crew could not/would not fly when they arrived at Dulles. I had to be to work in NJ at 8am. I was forced to sleep for only 2 hours before getting up to rent a car to drive to NJ in order to make it to my appointment. Now I need to chase United around to get a refund--UNACCEPTABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1"
Pros: "The flight attendants were extremely nice."
Cons: "Flight was needlessly delayed. No help given. Horrible."
Pros: "Again this flight was under booked so there was plenty of room for people to sit where they wanted and be comfortable."
Cons: "My layover in DC was nearly non existent due to the flight from Detroit to DC was a bit delayed, but only by 30 mins at the very most. But what I did not like is that my electronic boarding pass I was using on my phone had become expired for some reason, saying my flight had already left the gate as SOON as I landed in DC, but the flight listings said my flight was on time. I then had to visit a customer service desk for them to check what was going on, to check my flight and print me my boarding pass, but they said "I need to hurry"... I JUST LANDED! I then had to hastily make my way to the other side of the terminal just to make the flight that I should have had just over an hour layover for. Was not happy!"
Pros: "Flights and connection was on time."
Pros: "The flight was everything I imagined."
Pros: "I've only used United a handful of times between London and New York. They've been okay. The worst flight was on an older plane that felt like it'd been built in 1975, and the entertainment was rubbish. The staff however are always pleasant and accommodating. Their service was just as good on my heavily delayed return flight, and managed to handle the tired, short fused customers with aplomb. Hats off to them."
Cons: "My return flight from EWR to LHR was delayed by 4.5hours. Initially it was a 20minute delay; then we boarded the plane, only to sit still for an hour due to technical difficulties. Then we were delayed by another 30 minutes. Then we were asked to leave the plane as a replacement jet was required. It was meant to take 15 minutes, when it actually took at least 1.5 hours. It was a 6.10pm flight, and we boarded the new plane at 9.30pm. We eventually jetted off at 10.30pm. I'de received 10 text messages stating each each rescheduled/delayed departure time. Sadly, it's the worst flight I've ever had. I ended up 3.5 hours late for work, missed an important business meeting. Shame."
Cons: "The security inspection had not been conducted and the boarding was greatly delayed, people had already boarded and had to deboard for the inspection to take place."
Pros: "We left on time"
Cons: "No leg room what so ever. I was cramped into my seat. The service was terrible"
Cons: "My first flight with United leaving from DC was delayed multiple times and therefore I missed my connecting flight from Newark. I stayed at a hotel to catch the next flight with British Airways leaving from DC to London but had already checked my bags in and could not find out where they were, so I slept with only my handbag! I was never reimbursed for my stay at the Marriott even though I had no control over the flight that was delayed for unknown reasons. After all seemed okay and I reached Mumbai I expected my checked in bag to be at the baggage claim area. I waited for two hours and still had no idea where my bags were. I was very frustrated at this point. I was then advised to create a customer care case with British airways to track my lost baggage, even though United should have handled the transfer of luggage earlier. I called back for three days straight, again I was still without clothes and toiletries his whole time, and the service was dismal. After I got in touch with British and United and got everything sorted out I had my bags delivered to my address in India. The terror continued. I opened my bags and found some minor electronics and other valuables missing! How does that even happen if the bags were previously screened and processed in the States? Overall, I was extremely dissatisfied with this entire experience and do not recommend booking with United Airways at any cost!"
Pros: "Friendly personality of flight attendant."
Cons: "Did not "wow" me with service."
Cons: "Rude lady serving and no tv options"
Pros: "Better because this airplane had tvs"
Cons: "I didn't like that fact that with United Airlines there is a $25 fee to check in your bag or how inconsistent the company is from airport to airport. The boarding process is slow and unorganized. You guys don't offer a comimentary snack like other airlines and your crew members aren't that friendly. Extremely dissatisfied."
Pros: "Very unforgettable flight and very late on all flights. 4 out of 4 flights late!"
Pros: "very comfortable I enjoyed the flight"
Pros: "Seat very small and uncomfortable"
Pros: "Pilot and crew were skilled in preparation for crash landing"
Cons: "2 hour delays on tarmac, aircraft malfunction and frightening landing. Will not fly with Frontier again"
Pros: "Liked everything just wanted a better seating choice"
Cons: "The middle seat"
Cons: "The most uncomfortable seats I have every had. And absolute torture for a 4 hour flight. Flight attendants were not happy and acted like they had no interest in being on our flight."
Pros: "Nice clean new plane. Good price."
Cons: "Seats that don't recline and are hard? Are you kidding me? Honestly how much money are you really saving with not putting any cushion in them? Did anyone try flying 4 hours sitting in those seats before you decided to put them in your planes? Wow. No complementary water or snacks? You are saving pennies and causing huge customer dissatisfaction."
Cons: "Riding on an American airlines is like spending a few hours in prison. The worst is Spirit arilines, where they do not even provide free water on a four hour flight. Frontier airlines is only one step above because they will give you water. The seats are too tight, not enough leg room. I'm 6'2" and 230 lbs. You buy a ticket for a reasonable amount, but then you get hit with the unreasonable add ons: you want checked bag $35, carry-on baggage $45, you want to sit together $25, and on and on. Let me not forget, I need a boarding pass to get thru security to get to the gate to catch the flight I have paid for, $5. I'm looking for an airline that puts people before profit.#AMERICANAIRLINESSUCK"
Cons: "40 minutes and still no bags"
Cons: "Did not like the nickle and dime approach: 1) Pay extra to select a seat or get randomly assigned to a middle seat in the back 2) Pay for your checked bag; or pay more for your carry on. One or the other please, but not both! 3) Understand that all airlines charge for food these days, but water? Really?"
Pros: "early arrival. smooth flight"
Cons: "you charge for everything!"
Pros: "The crew was very courteous and attentive."
Cons: "Significant delay due to computer problem. Very uncomfortable seating."
Cons: "The worse service ever; Would not buy tickets from them again... You get what you paid for - Baggage and seating are extra fees"
Pros: "Checking in was fast and easy. Boarding too. On time."
Cons: "No food or drinks except if you spend a lot of $"
Cons: "Don't fly, they charge you for everything ,even a carry-on $65 and they are super rude. They made my brother miss his flight because he was 35 minutes before take off instead of there 40 minute rule. Don't do it !!!!"
Cons: "Plane was delayed by 5 and a half hours due to a storm. Something Frontier had no control over. What they did have control over, however, was their communication, which was non-existent. People at the gate wouldn't tell passengers anything, and responded to questions with "I don't know." When one woman complained about the lack of communication, a Frontier worker told her dismissively that she could call the manager. We kept learning about the flight delays by watching the status board. The front gate workers wouldn't say anything, and most people were too worried about missing the flight to run and get something to eat."
Cons: "Next time i will travel with jetblue airline bcoz first luggage with carry on is free even for economic ticket. But for frontier must pay even for carry on. Jetblue serves free snack and drink. But F. Airline had no thing"
Cons: "They charge $40 for carry on luggage!!? They don't tell you before only when you are ready to board!!!"
Pros: "i arrived almost 40 minutes early than the stated arrival time...unfortunately my ride was not there based on the flight's posted arrival time"
Cons: "no participation in tsa pre check. was not aware ahead of flight, otherwise would not have used airline. no complimentary drinks. boarding was 20 minutes early, another inconvenience as a result of having to go through security check. will not use airline again."
Pros: "The crew was very helpful."
Cons: "The pilot brought the plane into the airport extremely fast and jerky. I was afraid. My daughter was afraid. People in front of us were afraid. If he had warned us, we may not have been so nervous. Was he trying to make up time because of the weather problems in DC? It wasn't worth it."
Pros: "Flight was on time"
Cons: "Hidden fees for bags and seats. Make sure you read their website and figure out a game plan for your bags of you don't want to pay. Pack light!"
Pros: "Crew was good Plane left on time"
Cons: "Boarding, Boarding, Boarding Everyone with a carry on being forced to pay Yelling and screaming at gate agent about baggage fees Total cluster FXXX in the gate area."
Cons: "The flight was delayed for nearly 4 hours, without notice or explanation for most of that time - even though it was a foregone conclusion, because a replacement aircraft had to be flown from CA to FL for maintenance reasons. Then, the counter personnel were arrogant and offensive in dealing with disappointed passengers (who would not be arriving at their destination until 2 am). Frontier is absolutely the worst airline I have dealt with in the past several years, and I am not likely to ever book a flight on Frontier again - especially since the hidden fees tend to make the ultimate price nearly the same as other airlines."
Pros: "Ariving safely at my destinations"
Cons: "Price gouging .. sneaky tactics...what no snacks or water! OK snacks maybe... but water really?"
Cons: "Our flight was significantly delayed do to mechanical issues and they offered little feedback and zero sympathy. The plane is cheap, seats uncomfortable, did not recline, no entertainment, etc. Very low budget airline. I will not ever fly Frontier again."
Cons: "Long delay, was given food vouchers when restaurants were closing and could not use. When we reached destination trains were closed had to climb down stairs"
Pros: "They 'nickle and dime' you. The cost of the ticket does not include seat selection, carry-on baggage, or soft drinks. Charge me $2 more and give me a soft drink"
Cons: "They took off only a few minutes late and landed roughly on time. Of course, we had to wait for the arrival gate access."
Pros: "I like lower charges on changing bags"
Cons: "Luggage took 45 minutes to arrive"
Cons: "It was unfair to Charged us $90 for the carry on"
Pros: "It was my first frontier flight. I appreciate the rates that frontier offers. However, the charge you for everything else (seats, bags, food, etc). I can complain though especially withbthe rate I received for a riundtrip ticket. The flight was not bad, it was 1 1/2 so I was looking for anything fancy. A longer trip I definitely would pay for comfort and amenities. The crew was pleasant and the plane was clean."
Cons: "There wasn't much I didnt like other than the charge for everything, but as i mentioned before how can i complain when my roundtrip ticket was so inexpensive. If you have no bags then you are good. This is definitely a good airline for business travelers who are moving back and forth for work. Although there is no wifi."
Pros: "The plane crew was amazing, friendly and service oriented. The baltimore boarding crew, borderline offensive when asked about the baggage fees(probably because she's tired of being the front line of complaint) but still poor attitudes don't soothe customers irritability with questions."
Cons: "Fees after fees, to breathe to carry on seat purchase I mean what did the initial ticket even buy?!?? Stop give the full cost up front instead of slowly taking money from passengers. I Won't fly frontier if I don't have to again, it'll be my very last choice."
Pros: "Direct flight to Las Vegas"
Cons: "Once the aisle/window seat, cabing luggage, food/drink is paid for, the price is very close to standard rate. Cabin crew on the returning flight was rude to a mother who wanted to keep the child in her lap during take off. I felt the policy could have been explained more politely "baby crying is OK, I want him to be able to cry after the flight as well""
Cons: "No one told us that the setbacks on Frontier do not recline!"
Cons: "Charging for carry on bags and boarding passes. Non-participation in TSA Pre-check. Overall I felt scammed. Definitely willing to pay more for an experience where I don't feel deceived."
Cons: "No support from the crew at all... For the lady sitting next to me. She pucked the entire time and crew didn't care at all. She was not able to take the turbulence well, we were on row 27."
Pros: "Good flight. Crew was nice."
Cons: "Wish I had upgraded my seat for more room."
Pros: "We landed."
Cons: "Had to pay foe everything!"
Cons: "Being charged to check in"
Pros: "The airfare was reasonable"
Cons: "Frontier customer service said a carry on would be free. At the airport they charge $40 for carry on or $30 to check carry on. Not pleased with being misinformed."
Pros: "It's cheap"
Cons: "It's cheap. The prices are low for a reason, taking a 5 hour flight on this airline probably wouldn't be my first choice."
Pros: "Crew did the best possible. The people working the flights are very good."
Cons: "You pay for EVERYTHING... The flight itself, checked bags, carryon bags, drinks, snacks... Heck you don't even get a measly complimentary vag of peanuts. But the clincher is SEATING. Yes you pay for it as well. And oh MY!!! Tiny tiny TINY space. And I am 5'2"!!! (And not overweight!!) come on frontier...."
Cons: "It was not clear in the purchase of ticket that Frontier charges for carry-on bags. even at that, the cost of a carry on at $30, $40, or $60 is ridiculous!!!! they will lose many customers with that policy! check bags should not even cost that much let alone a small bag with a few items in it. I was very upset and wont fly them again"
Pros: "I like that frontier's transportation system is itemized. It is a great system for the light traveler (folks traveling with basically no baggage or carry-ons). It is better for short flights so one doesn't have to spend money on refreshments either."
Cons: "I don't like that the booking system leads one to believe that a seat MUST be purchased. I bought a seat, unnecessarily, on the outbound flight and found out from a friend that I didn't need to. Other than that, I'm a happy client."
Pros: "I liked that the flight was smooth and the pilots kept you informed of what was happening. The seats were comfortable."
Cons: "I wish they gave out pretzels and allowed larger carry ons."
Pros: "Boarding was great."
Cons: "Frontier charge for everything ie check bags, carry on."
Cons: "Flight at beginning of trip was delayed almost 2 hrs so it screwed up our trip. Weather was the problem. Trip on way back was perfect."
Cons: "I like it."
Pros: "It was on time. The flight itself was unremarkable, the crew were efficient and responsive"
Pros: "It was non-stop"
Cons: "They had my name listed correctly on the reservation but on the boarding pass they ran both first and middle name together which would mess up my id,They would not let me change it in the computer unless I paid $75 more. I paid it since I needed to get to my destination but will complain to Frontier and dispute it on my American express card.I hated their baggage,carry on and seat picking charges.My leg room was minimal and my knees hurt from it"
Pros: "Friendly staff. Flight was on-time."
Cons: "Economy seats don't recline. All food and drink are for purchase. Very small carry on size requirements if you don't want to pay additional fees. You have to pay extra to select any seat-- if you and your travel companion book separately you will have to pay extra to sit next to them. No entertainment on the flight."
Airlines flying from Washington Dulles Intl to New York have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights