Find cheap flights from Washington to Minneapolis

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Find cheap flights from Washington to Minneapolis

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Boston (BOS)
Minneapolis St Paul
Wed 11/25
Wed 12/2
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Low season

August Best time to beat the crowds with an average 4% drop in price.

High season

December Most popular time to fly with an average 17% increase in price.

Average price round-trip

$185 (avg. price over the last 2 weeks)

Good deal round-trip

$83 or less

Good deal one-way

$48 or less

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Top 5 airlines serving Washington to Minneapolis St Paul

Scores according to KAYAK customer reviews

8.3
Alaska Airlines
Overall score based on 29,197 reviews
8.5
Boarding
8.3
Comfort
8.8
Crew
7.9
Entertainment
7.9
Food
Airline reviews

Cons: "Screens on the seat backs."

Pros: "Free wine!"

Cons: "The flights were fine, but I will never fly Alaska to Minneapolis and transfer to Iceland Air again. Transferring from the Main Terminal to the HumphRey Terminal was a huge, grossly unpleasant inconvenience. Fly direct, use a carrier that connects at the Humphrey terminal, but by all means do not connect with Iceland Air using Alaska in Minneapolis."

Pros: "Very quick and easy boarding system. And, very friendly flight crew."
Cons: "The flight was booked through Alaska Airlines, but facilitated through Sky West. At SFO, Alaska runs out of terminal 2, but Sky West out of the international terminal. I went through security at terminal 2, only to find out that I needed to leave security, get on the tram and return to the international terminal."

Pros: "Nothing"
Cons: "Canceled my flight day before departure. Rebooking was easy . Similar bookings . Then new flight delayed then missed connection . That lead me to be stuck in airport for almost 6 hours ."

Pros: "Professional and friendly staff, clean plan, excellent service"
Cons: "Plane was late"

Pros: "All was great. I liked to option to store my bag for free so I did not have to fight the overhead cabinets."

Pros: "The pilot was the best!! He arrive safely and early to our destination. Big applause to the captain."
Cons: "There was no hot water for tea. There was no charging stations by our seats"

Pros: "Electrical outlets at seat + Wifi almost made me forget the agonizing pain in my knees"
Cons: "Having the next seat jammed into my knees made the Wifi and outlet not as enjoyable"

Pros: "How kind the staff was"
Cons: "How disorganized the whole process of rebooking our flights was. I ended up having to switch long lines and they booked me on ab 8pm GEG to SEA, 12:45pm SEA to ORD, 10:50am ORD to MSP. This is crazy. I ended up just booking myself on another flight on another airline. Why couldn't they offer alternative airlines to me in the first place?"

Pros: "Nothing stood out as better than average."
Cons: "The whole day was a disaster and it felt like the entire Alaska airlines was in a shambles. The first flight was delayed because they couldn't find a crew to get there in time. Once crew did show up, there was no sense of urgency and ground ops even seemed lethargic. Missed my connecting flight. Rebooked on a later flight which was then subsequently delayed another hour. The whole trip took twice as long as it should have."

Pros: "Boarding process, simple and easy. Great attendants."
Cons: "The movies I rented on gogo were finicky, meaning it skipped a few seconds every once in a while, and when I rewinded it still skipped the same parts. Made the movie more difficult to understand."

Cons: "Took almost half an hour for bags to START coming. Grandma had to do 3 loops picking me up at airport"

Pros: "Friendly helpful staff. Always smiled and we're welcoming"
Cons: "Air vents don't blow hard enough to aisle seats. Barely felt a whisper of air. No screens in headrests with TV or screens. Don't want to pay for wifi to use my phone the whole flight"

Pros: "Great service friendly! Nice roomy seats. Clean. Great snacks and snack purchase boxes."
Cons: "2 seats, aisle, and two seats was hard with me and 2 kids but liked the space."

Cons: "Plane was delayed almost an hour..no explanation"

Pros: "don't travel much, but best flight I've been on overall! Please submit this to your win a free flight for 2 by responding to the survey as in your ad."

Cons: "The seats are too small"

Pros: "The seats were comfortable and roomy. The flight attendants were very kind. I will recommend Alaskan to my friends"

Pros: "The staff were good dealing with a wheelchair. We had rough air, so the cabin crew could not offer food or beverage. The flight is very short anyway, so it is no big deal that there was no food or entertainment t"
Cons: "It would be nice if the seats were more comfortable, again though, it's a short flight so it is fine"

Pros: "Great costumer service and friendly and I will definitely by from this airline again."

Pros: "It was a quick flight."

Pros: "Polite, friendly staff."
Cons: "Very turbulant. But that is to be expected."

Pros: "On time flight and quick luggage drop off and retrieval, courteous and helpful,staff, drink choice good, cookie choice limited."
Cons: "Nothing really."

Cons: "Offer free entertainment via wifi on flight, but will not work with Kindle or Nook devices."

Cons: "NOISY, OBNOXIOUS OUT OF CONTROL CHILD IN BACK OF ME"

Pros: "Flight crew was so good. Everyone was friendly and helpful and in a good mood"

Cons: "Only thing was we had to wait longer than 20 min for our luggage in mpls which was guarenteed. Will I get $25 gift card for future use. Will use AA again when I get the chance."

Cons: "They changed the departure gate 3 times and I missed my flight to MSP. I had to pay 600usd or a flight 13 hours later, spend the night in the airport and rearrange transport from MSP to my home in Duluth. I wonder if I could get reimbursed for the 600usd due to the irregularities in changing the departure gate so often; it caused me to miss the flight.."

Pros: "No waiting"
Cons: "Kid screaming"

Cons: "One hour delay was terrible"

Pros: "Exceptional assistance with our luggage at the Spokane airport"
Cons: "Flight was delayed half an hour, making the connection tight; turbulence in the air (but that's nobody's fault)"

Pros: "Ample legroom, comfortable seats, flight that reaches the destination early... wonderful for the price range. The team was also flexible to flyers changing seats because the plane was not full! Was very surprised by this level of flexibility and comfort from such an affordable airline!"
Cons: "We flew over lunch had to to get by on just pretzels. Could have used something more substantial."

Pros: "This was my 1st flying w/Alaska and the experience was wonderful. Boarding was fast and efficient, the flight attendants were courteous, and we arrived ahead of schedule. I'll fly sith Alaska whenever possible."

Cons: "The seats are too close, not enough leg room.."

Cons: "Plane came to complete stop and turned off the runaway (after starting the run) due to a warning light. Some delay after a check of all components."

Cons: "some delay due to hydraulic problem"

Pros: "The crew was excellent. Do they ever take a break???"

Pros: "Their ability to solve the problem"

Pros: "Professional and helpful."

Pros: "First time flying Alaska Airlines. Clean, modern plane. Friendly staff. Will absolutely fly Alaska again."

Pros: "Bags beat me to the pick-up area. Courtesy of the crew was consistent the entire trip"
Cons: "No problems"

Pros: "It was very nice travel time. Easy on load and offload, overall trip was excellent."
Cons: "N/A"

Pros: "comfortable seats and service"
Cons: "bought a sandwich and it wasn't too great"

Pros: "Relatively comfortable"
Cons: "Need stricter limits on carry on. If you board later, the bins are full from people bringing multiple and oversize bags."

Pros: "everything"

Pros: "Great"

Pros: "Clean plane. Prompt loading."
Cons: "Not enough room overhead, had to put our bags several rows back. Also, attendants did not instruct passengers to use the bins correctly and to not put jackets in the bin. Screaming 2 year old for 40 min at take off and 30 min at landing was miserable. Attendants did nothing to help the mother console the child- no juice, toys, etc"

Pros: "The front cabin stewardess smiled s lot, you don't always see that. We actually got a snack! Some hour flights don't do that... Keep it up, it's just a nice industry standard to maintain. Good communication regarding expectations/limitations of plane/process."
Cons: "I rated seats low just because they are always hard and about 45 minutes sitting is all I can take in them. while there was an Alaska Air magazine, there was nothing else to read or watch. Could do without the five minute sales pitch for a credit card (?) during decent... I tuned her out after " we like to offer.... " So not really sure what her pitch was it was just extra noise and when I finished reading my article I noticed she was STILL talking! Poor girl... Don't make her do that!"

Pros: "Seats too small"
Cons: "Crappie entertainment. Never figured out how to login on phone,"

Pros: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Cons: "Super small plane."

Pros: "The crew was excellent"
Cons: "Better breakfast and the seats weren’t very comfortable"

Pros: "The crew was amazing"
Cons: "Don’t change my chosen seat that I paid for as I am entering the plane without my knowledge and acceptance"

Pros: "Efficient, cheerful crew"
Cons: "Stop making seats smaller! The added revenue from 10 squeezed seats is not worth the discomfort it causes."

Pros: "Free WiFi"
Cons: "Dirty bathroom on the plane."

Pros: "Thankfully I had an Aisle Seat so I could move around a bit. Every seat was taken and it was like a sardine can."
Cons: "Very little leg room and of course as soon as we were in the Air the person in front of me reclined his seat all the way back so the Monitor was only a few inches from my face. This was my single major complaint. The food was not great but typical of an American Carrier. The foreign airlines do better on food. The last time I went to Europe I took WOW, the cheapest budget Airline and the leg room was MUCH better. You would think Delta could do better."

Cons: "I had a 4 hour layover in Minneapolis, there was another flight to Denver that I meant I could’ve been home three hours earlier had I done standby, but because I had a cheaper ticket I was not allowed that opportunity. That makes absolutely no sense to me seeing as my flight was packed. I’m sorry my flight saved me money"

Pros: "seating, food, service"

Pros: "Boarding was quick Flight experience was good"
Cons: "Leg space was less Take off got delayed"

Pros: "Everything went as planned!"

Pros: "The flight from Dallas was on Wednesday the 8th of August. It was scheduled for a 32 minute layover, which turned into a 30 minute layover. My son, who I booked the ticket for, ran all the way to the connecting flight's gate. They'd already closed the doors, and wouldn't let him on. Consequently he had to be re-booked onto the next flight, which didn't leave until 2200."
Cons: "Did I mention that he'd taken a Greyhound bus to Dallas from Memphis on Monday the 6th of August? He got to DFW airport on plenty of time for his flight to Scotland. It should have been DFW to JFK to Glasgow. Delta cancelled his flight. Citing "weather issues." My family researched this, and couldn't find any weather issues in the North East or NY area."

Cons: "It was smelly. Anyone who does not smoke can smell old smoke. Yuk. Also, smells like a neighboring passenger has bowel issues. Ick"

Cons: "Too many interruptions on the inflight entertainment."

Pros: "Loved that the pilot or first officer, not sure which, came on the intercom at one point and said they were expecting turbulence ahead so if anyone needed to use the bathroom, right then would be the time to go!! Useful information and much appreciated."
Cons: "Some of the announcements by a female flight attendant were delivered at a very rapid pace and were hard to understand, and my first language is English."

Pros: "Nothing"
Cons: "They take them forever to find me another fly ,make miss my other fly, my work my time and my sleep"

Pros: "I love it when there is a TV screen at my seat."
Cons: "N/A"

Pros: "Seating"
Cons: "The re route to MSP... Seven hour flight time for a two and half hour flight..."

Pros: "Entertainment on first flight"
Cons: "Food, no smoking at Minneapolis airport"

Cons: "could not check in on line as you did not give us the confirmation of the carrier we used which was not west jet the one you booked us through. You need to fix this problem for us to use you again"

Pros: "Fabulous fight. Attentive staff and I love the free entertainment tv’s."

Pros: "Delta is the best airline by far."
Cons: "My bag did not make the connection even though there was almost 4 hours layover... :("

Cons: "requirement to wait for seat assignment until at the gate"

Cons: "While there was plenty of space on the aircraft, I was forced to gate check my carry on."

Pros: "Lincoln ground staff is top notch. Friendly Midwest people."

Pros: "On Time"

Pros: "On Time"

Pros: "The aircraft was new and most flight crew were nice."
Cons: "Way too many useless announcements by the copilot and the lead flight attendant. Keep it short. Don't get back on once you put the mic back. And how about announcing th baggage claim carousel if your going to interrupt as much as you did."

Pros: "My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!"

Pros: "on time. great flight attendnant"

Pros: "Meal quality has improved"

Pros: "I was upgraded to First at the gate. The crew was very professional and friendly. Food mini-minimal, but OK."
Cons: "On this A320 craft, old style, the First class seats are a joke. I had seat 2B. The pitch is apparently less than in the Comfort+ rows. The passengers in 1A and 1B started reclining even before departure, and during the whole flight. For me and my neighbor, with that seat on our chest, it was impossible to reach down to the seat-back pocket, not to mention to the bag stowed under the seat in front. To get out of the seat, I almost could not get my legs through the 5-in. interval between the back of the front seat and the irremovable armrest. I shook the passenger sleeping in 1B rather violently a couple times. The lady in seat 2B apologized, but she had to climb and put her feet on my seat to get out of hers, there was really no other way. Delta needs to address this ridiculous situation of their First Class seats urgently."

Cons: "We didn't try the entertainment."

Cons: "plane had to go back to the gate to lose 1500 pounds. cant they calculate this while loading?"

Pros: "Ticket agent upon checkin was super friendly. Great way to start my long flight to Singapore. Departed and arrived on time."

Pros: "Smooth flight. Early arrival."

Pros: "Having some free and pay movies adds to any inconvenience that may be outside of any control."

Pros: "Awesome stewardist (I wish I got her name) noticed that I was in a tight spot near a larger person and moved me to another location that was more comfortable."
Cons: "size of seats for larger people, I realize not much can be done."

Pros: "Decent choice of entertainment options."
Cons: "Crew was racist, grumpy and dismissive. Boarding on and off the plane was chaotic to say the least."

Cons: "I hate when the gate isn't controlled so people in later boarding zones are blocking your way onto the jetway."

Cons: "Not enough sitting space felt very cramped"

Pros: "The NYC based crew was young, exciting, and highly professional. I have avoided Delta for many years for long out-of-date reasons. I'm pleased to say that my experience on this flight has changed my perception. I won't avoid a Delta flight in the future."

Pros: "This flight was very smooth sailing, and I loved the fact I had an option to watch a movie, and the crew were very nice."

Pros: "On time"
Cons: "Seat comfort poor. Áisle too narrow. Restrooms too small."

Pros: "Nice staff"
Cons: "No leg room, tight squeeze, charge for checked bags, no room for carryon luggage, bin compartments are too small"

Pros: "The cookies were great, the captain was very good and gave good excuse's On why we we were behind."
Cons: "The pilot was great and keep us informed on the delays, but the tall flight attendant was very cold to the passenger's, and rude at times. Very unlike your crews from past flights. I pray my flight next week home goes Ok."

Cons: "Seated next to annoying, loud family--not Delta's fault. One flight attendant seemed bored and even a little tired of her job--quick, memorized replies and no smiles."

Pros: "FOR A BUSY AIRPORT IT WAS A FRIENDLY SERVICE DAY"
Cons: "NOTHING IT WAS GOOD AND THANK YOU"

Pros: "IT WAS A GOOD TRIP AND THANK YOU"
Cons: "EVERYONE ON THIS PART ON MY TRIP WAS FRIENDLY"

Pros: "Flight was smooth once it finally left."
Cons: "Plane was delayed coming in, due to mechanical reasons. So I missed my connection and had to take the later flight. Ended up sitting in Minneapolis for 5 hours waiting for my flight. Had to cancel my rental car cause they close at 8 and my new flight didn't get in til after 9. Because of that I had to have my parents drive 2 hours at night in the snow to pick me up. I booked this flight months ago and had everything set so it would be smooth, but it turned into an all day ordeal that Delta offered nothing more then a, sorry for your inconvenience."

Pros: "Easy boarding abd confortable chairs"
Cons: "No food is served and the food for purchase is awful"

Pros: "The flight was delayed but the crew at the gate in Seattle was wonderful. The young ladies were professional and very sweet."

Pros: "Scheduling worked great"
Cons: "Cramped"

Pros: "The treatment was amazing. Awesome employees!"

Pros: "Didn't select seat, and full flight resulted in upgrade to exit row. I was comfortable on both legs. I didn't try the food/drink but was impressed they had a few beers and Lions Tap burgers."
Cons: "I stayed at airport bar waiting for friends at SeaTac. Bag stayed on carousal for 2 hrs, but no signage of where it was. No one from Sun Country was at the terminal at all (nobody at ticketing or any bag service). I called service in MPLS and they emailed someone at SeaTac to contact me. I was able to locate it myself on one of the 16 carousals, but didn't receive a call for another 90 minutes."

Cons: "not enough people at boarding desk to answer questions & do upgrades."

Pros: "Upgraded to first class. First time ever doing that and it's the best way to go."

Pros: "Free check in bags which was a BIG PLUS FOR ME & getting my boarding pass only took 2 mins!!!"
Cons: "That blankets weren't available unless you purchased them for 5 dollars which isn't much but still I think blankets should be free and available to all"

Pros: "Surprisingly comfortable seats in economy class."
Cons: "Boarding process was a bit confusing."

Cons: "The flight was delayed for over two hours."

Pros: "Was worried after reading reviews but had no problems w/our flights. Agents & crew were friendly and informative. Arrived 15 min early and bags were at baggage claim when we arrived. Would fly w/them again."
Cons: "Took red eye & sat in coach. Could not get comfortable so didn't sleep which wasn't great for the next day. I would suggest upgrading to first class if you take the red eye."

Pros: "Very Friendly and courteous."

Pros: "Everything was quick and simple"

Pros: "Friendly staff and crew. Clean plane. Functional seat. On time. Suitcase arrived as well. Albeit it took quite awhile...not sure why."
Cons: "All went well."

Pros: "The plane was bigger which allowed everyone to have more room to get comfy and sleep since it was a red eye flight."
Cons: "Nothing really, it was a god flight, there was just nothing spectacular that stood out good or bad."

Pros: "Great for Red Eye flights. They were respectful of announcements and lights being off."
Cons: "I arrived 3 hours before the flight and there was no one at the kiosk to check in/check bags until 2.25 hours prior. That was a bit frustrating."

Pros: "Boarding went well and so did getting off the plane."
Cons: "Two of the flight attendants that we dealt with at the back of the plane were for rude not only to my husband and I but to our 7 year old child who was seated in a different row."

Pros: "Everuthing wa easy, crew crew were nice and helpful"

Pros: "Liked that it was non stop and crew was very nice &friendly"
Cons: "Was cramped"

Pros: "The crew was very polite and helpful."
Cons: "I'm a size 4 in women's, average height (5'6") and even I felt like the seats were so tiny and uncomfortable. Plus on our return flight the cool air wasn't working properly, in my section of the plain anyway, and I was over heating to the point I was nauseous."

Pros: "Oops, Sun Country forgot about the US Post after boarding. Rather than being on time, we were 1 1/2 hours late. This made flight attendants surly and grumpy. Sun Country - this was not the passemgers' fault so don't have the flight attendants be extra rude to compensate."
Cons: "Also, the pilot did not properly set the announcements sono o.e could hear and there were no repeats. Thanks!"

Cons: "Very uncomfortable overnight flight."

Pros: "Price of ticket. Friendliness of crew. Check in woman waived my baggage fee. Like using the less crowded Terminal 2 in Minneapolis."
Cons: "Continuous error message when trying to check in for lower baggage fee. No snacks, except those for purchase."

Pros: "Friendly staff."
Cons: "We were not offered free peanuts or anything."

Pros: "It was cramped. No food offered for free."

Cons: "All passenger were boarded on time for take off and then it took an hour to get US Mail into the baggage compartment!!! Strange set of priorities and lack of timing."

Pros: "I like the offer check carry ons for " full" flights at the ticket counter. Crew was fab, pilot gave me NO issues - I was worried as I forgot to pack gum!"
Cons: "Sitting on tarmack for over an hour!"

Cons: "no food choices"

Pros: "I appreciate your boarding process with no "zones". Easy, simple the way it should be! Your seats and rows also appear to have more leg room than other flights - thank you! As Americans keeping getting bigger the extra space is very much appreciated."
Cons: "I wish there were options for cash food purchases"

Pros: "We were nearly on time; the luggage was returned quickly. Flight and seats were adequately comfortable. Boarding went well. (Their apparent practice of offering early boarding to flyers who gate check their luggage seems to speed up boarding.)"
Cons: "The flight was full, which always feels crowded."

Cons: "There were multiple rows of empty seats, so I moved in order to lay down and sleep. After I had fallen asleep I was shaken awake by a flight attendant telling me in a very rude tone I couldn't sleep there because I hadn't paid for the seats. I had obviously paid my air fare and the seats were vacant. I will never fly Sun Country again because of how I was treated by their flight attendants."

Cons: "Boarding the plane was a horrible experience—no Sun Country staff anywhere to be found during the 3 hours I spent at the airport. When the departure gate that was printed on my boarding pass was incorrect, Alaska Airlines staff went out of their way to help me to find the correct gate."

Pros: "Surly - LiftBridge - Fulton Beers (excellent selection) Great food selection Supporting local businesses, including SunCountry"

Pros: "$285 round trip MSP-SEA - make it doable to visit family out there."
Cons: "No free snacks - minor concern"

Cons: "Most late flights would try to speed the plane up a bit to make a late flight not quite so late and ease connections with flights and pickups. Not Sun Country. It started late and arrived even later. It was quite an inconvenience that made the next day much more difficult for me. I may not use Sun Country again. Glen Bickford 507-269-9079."

Pros: "Everyone was very friendly and professional & very accompanying. Had a very good flight thanks"
Cons: "Everything was wonderful."

Pros: "I ended up in the first row right after first class and really liked the extra leg room :)"

Pros: "The flight crew was very nice and the flights were on time"

Pros: "I got to my destination safely and without actual issue."
Cons: "They load the front before the back, so we hit people the whole way to the last row -- where there somehow weren't overhead bins left, so our bags were out of reach for the whole flight, essentially. The gate was tiny for a flight holding 160 passengers, which meant there was chaos as everyone tried to get in line. Overall, one of the more stressful boardings and flights I've had in recent memory."

Pros: "Everyone from checking to flight crews really seemed to care about making it a nice flight -- warm, gracious, considerate. This is a throwback to the way main line airlines were in the 70s and 80s before they turned into cattle cars. Seats seem bigger than in mainline airlines also. Overall, great value and a civilized experience."

Cons: "No free snack"

Pros: "Never heard of Sun Country....turns out they are pretty amazing!"
Cons: "Needs better 3rd party sales integration. I did not get a confirmation email from kayak and whoever they bought it through, so it made knowing my purchase was final very difficult. You also can't log into the sun country website with your confirmation number if you booked through a 3rd party vendor, like kayak."

Cons: "Still, I AGAIN had trouble navigating the online check-in seat assignment, as well as baggage fees; had to call the 800-number to pay for bags on out-flight; ; at least I was able to pay for return baggage at same time.... Did not purchase food or entertainment..."

Pros: "I was able to update to firstclass on Christmas Day & return trip, there were few people on board so I had empty seats next to me!!! Staff were awesome & Squash soup was fantastic! Tamara"

Pros: "Seems to be newer seats in economy."
Cons: "No free snacks with our drinks."

Pros: "Somehow my wife and I didn't have to pay for baggage either direction and we got upgraded to exit row seating for free. Pretty great for a tall person like me."

Pros: "It was the best flight ever on 737. The crew was wonderful. I enjoy the rest of the day."

Pros: "Overall for the price this flight was fine."
Cons: "The cabin was full but First Class was not and when I asked to get bumped they would only do it if I paid. So there were a few empty first class seats which were not separated from economy at all. My experience with other airlines was always first come first serve. The plane was in need of a facelift and new, more comfortable seats...that should let the arms go up all the way."

Pros: "Surprisingly comfortable seats, friendly crews that seemed to care, decent if not luxurious space and comfort. And empty seat next to me for three of four segments! Sun Country seems like a throwback to how the legacy airlines used to be before turning into cattle cars."
Cons: "Both flights delayed on way home -- might opt for convenience of non stop next time."

Pros: "They rent movies but some of them are over ten years old !"

Cons: "Flight was delayed several hours due to an issue with the plane. Didn't get to our destination until close to 2am."

Cons: "This is the second American Airlines flight we have had in less than two months where there was an issue with the plane and multiple delays lasting hours. I understand delays happen, but we've had two late evening flights turn into red-eyes while traveling with one of our children. Will not be flying American Airlines again."

Cons: "Baggage claim was terribly slow and we were director the wrong carousel."

Pros: "Crew"
Cons: "The delays due to software"

Cons: "Flight was delayed for more than 4 hours with little communication from staff as to why, gate was changed to a gate across the airport."

Pros: "Nothing"
Cons: "Condescending staff, lackadaisical crew, pitiful excuses of why we were delayed."

Pros: "Reliable and efficient."
Cons: "It took a while for the luggage to be delivered to the claim area, but it was very late in the day so I guess it is to be expected."

Cons: "New cheap fare is honestly offensive trash."

Pros: "I really like having the ability to upgrade to a more roomy seat the most. I am 6 foot 1in and leg room is so very important to me when i fly, it the difference between a good experience and a great experience. For just a few more dollars i was able to enjoy a great flight."
Cons: "I don't like not having the movies to watch on the back of the seats, although i do understand the cost cutting reasons. It's not a problem, just saying."

Pros: "I found this flight to be very efficient and the crew very professional and friendly. After a previous 15 hour flight I was very tired and this flight was a welcome ending to my journey."

Pros: "Fairly regular updates from Captain, approx every 15-30 minutes. Flight attendants were ok, performed duties as expected. Announcements were difficult to hear over sound system. I don't know if Captain and the flight attendants were soft-spoken, or if the volume was not turned high enough, but I could hear less than have of what was said over the audio system."
Cons: "On the plane for approx six hours. Sat for two hours at the gate, then another hour on the tarmac. Would have been more bearable, but AA's seats are sooooooo close together, that there is nowhere near enough room to stretch legs when weather causes delays. AA's seats are the most uncomfortable (in regard to space and lumbar support) of the three major airlines."

Pros: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed."

Cons: "it was an hour late"

Pros: "Actually, I like that it was late because my first flight arrived late. The flight overall was very quick and smooth."
Cons: "The seats were covered in crumbs from the previous flight, but that's probably because of the hurry to get passengers on to the next flight because the plane was late."

Cons: "No priority boarding for people with babies and toddlers"

Pros: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."

Cons: "The handle for the window shade was torn off"

Pros: "My flight experience with Etihad Airway was fantastic. I will recommend anyone to flight with Etihad. Thank you for your great service Etihad crews. I will flight with you again soon."

Pros: "Again the wheel chair attendant was helpful, patient and considering we were not feeling well, assisted us at customs. We are seasoned travelers and this is not usually how our travels usually go. We appreciated the wheelchair services, the flight attendants."

Pros: "The in-flight snack and the flight attendants on the flight were great."
Cons: "I tried to standby for an earlier flight on a first class ticket but I was told that's almost impossible as people waiting for upgrades have priority over me, so they may be able to get me a seat but in Economy. So, AA has no problem having a First Class ticketed passenger traveling in Economy and ticketed Economy passengers flying in First Class. Well, I do have a problem with that and didn't stand for it."

Pros: "entertainment system on domestic flight is swesome"
Cons: "boarding took long time"

Cons: "Female attendant on 11/22 mpls>Dallas-Fort was very rude."

Cons: "3 hour delay - no compensation."

Cons: "After having my flight delayed 4 hours causing me to miss my connection, I was placed stand by on a different flight through another city so I could try and make it home on time. I was the first person in line for stand by, but the flight was full so I knew it was a long shot. Waiting at the gate, I was excited because one person didn't show and they were giving him a two minute wait time before I could board. During this wait time a woman passenger came over and said she had just been given a ticket change at the gate counter. The agent at the gate was furious because the flight was sold out and said the woman should not have received a ticket, but should have been placed on stand by. She went over and scolded the other agent for this mistake. Okay, so she should've been placed on STAND BY behind me in line. After the unprofessional arguing between the two agents, they both admitted it was a mistake and she should be second in line for stand by, BUT they did not honor this and placed her on the plane bumping me. Needless to say, I missed my connecting flight because of this and extremely inconvenienced my family and in addition had to pay an extra 75 dollars out of my pocket to keep my dogs at their kennel an extra night because I arrived home 5 hours after expected. I understand that flights end up getting delayed and the agents are doing the best they can to accommodate travelers, but admitting a mistake and not fixing it to make it right is unacceptable. I notified American Airlines of my situation and only received a form letter with enough miles to get me 1/8 of a flight. I don't even care about the miles because I don't plan to ever fly with them again, I want the money for the dog kennel I had to pay extra. I was visiting my husband who serves in the US Army causing separation from our family for long periods of time and this extra headache and expense due to the mistake of American Airlines was disheartening."

Pros: "More spacious seating."
Cons: "All ofd the overhead bin carry on luggage left no room atg all by the time we boarded So hence the leg room was very crowded. When will the airlines stop the ridiculous over use and abuse of carry on unchecked bags?"

Pros: "The crew's response was better than expected."
Cons: "Snacks were a bit too expensive."

Pros: "Flight was on time, and arrived about 1/2 hour early into MPS!!"

Pros: "Cheap. Easy. Got me to my destination"

Pros: "Love the new entertainment on your own phone"
Cons: "Boarding took forever due to people's luggage in the overhead."

Cons: "The only downfall of the flight was the seating. Having to pay extra for an emergency exit row to get more leg room isn't good practice."

Pros: "Why because my flight was delayed did I get moved to the last boarding group???? I was group 2 on my original flight... I feel as though I should've kept that status. Subsequently... I was forced to check my roll on carry-on. I also was forced to wait at baggage claim in msp. I purposely traveled with carry-on items to avoid this issue! Not happy..."
Cons: "See above"

Pros: "Fast flight"

Pros: "Uneventful, except for a malfunctioning getaway in MSP which caused a very brief delay."

Pros: "Hospitality, service, flight, and crew!"
Cons: "Pretzels"

Cons: "Budget Rental, OMG 55 min wait in the parking lot before some would check myself and several other renters. NEVER use budget again. Its not that they were understaffed. I saw Budget employees standing around doing nothing. On a side note the inside of the car was coated with a white cleaning solution, windows were dirty, and windshield fluid was empty."

Cons: "It was freezing."

Pros: "Enjoyed the flight"

Cons: "Requested for wheelchair assistance but none provided?!!"

Pros: "Did not travel from Phillies to Minneapolis. Due to change in program."

Pros: "The boarding process was simple. We left on time and arrived early."
Cons: "The flight was absolutely freezing and the air was incredibly dry."

Cons: "Two hour delay due to mechanical issue was a showstopper."

Cons: "My flight was canceled."

Cons: "A passenger seated next to me threw up all over me as we landed. We were seated towards the back, we should of been let out first because when I say threw up, I mean he THREW UP!! And the hosts looked less than pleased and just handed us paper towels to clean it up. Just not very friendly."

Pros: "This one at least flew off the runway soon after closing its doora"

Cons: "Same as above but I missed a whole day with my relatives at the lake :("

Pros: "We left on time and arrived right on schedule. No problems or issues."
Cons: "I had a $200.00 fee to change my flight by 12 hours."

Pros: "Flight attendant was amazing!!!!!!!"
Cons: "Too much chaos at counter to board planes, 2 flights scheduled at same gate and my flight was 1hr 30min delayed because of it. Other customers missed flight etc... Admin could have worked better with these upset customers"

Pros: "Slept the whole way"

Cons: "First flight not found; no pilot to fly; and then there was no crew to attend. Passengers made to wait more than 1 hour inside the plan. my opinion, all could have been handled simultaneously if somebody thought about it."

Cons: "Delayed flight for 2.5 hours."

Pros: "Crew nice. Had the row to myself so room to stretch out and made me feel safer from others germs"

Cons: "A safe, quiet set of flights. Nothing really unusual, which is a good thing. US airlines suck badly in cuisine and this trip reinforcedji"

Pros: "I watched a good movie."
Cons: "The plane seemed old. Food was pretty lousy. Hummus was dry, crackers were stale."

Pros: "Better comfortable seats. And snack options"

Pros: "Crew very good"
Cons: "Seats not very comfortable"

Cons: "The next time I'm going to drive to Chicago to save $500.00 or more on my trip to South America or use a different airline."

Pros: "I booked the basic economy and I was pleased that I had a row to myself. I was nervous it was going to be a tight flight because of the smaller plane. Also I enjoyed the onboard movies available on our personal devices."

Cons: "I wish I knew I couldn't bring my carry on with me!!! United is always finding ways to screw the passenger's experience. I have a wedding to go to and needed my small duffle carry on with me and because I got a "basic economy" ticket, this was not possible. Some forewarning of this insanity would have been helpful! Really so annoyed!"

Pros: "Nothing!!!"
Cons: "There was a very large couple sitting in seat to my right. I'm 6'3 250 so not small. It had a rear bathroom and I had people banging on me the whole flight!!!!!! She could have moved some people around!!!! The worst flight of my life!!!! It's about customer service."

Pros: "Nothing because they didn't allow us to board the flight because there was 20mins left til the plane departed. Also the tickets were bought with 24hrs and they didn't refund or give us a flight credit."
Cons: "They didn't allow us tothe tickets were bought with 24hrs and they didn't refund or give us a flight credit."

Pros: "The service was food"
Cons: "Lack of leg room!!! After my bicycle box was inspected they failed to secure my bike the way I had it in the box. Bike was flipping around in box. Bent rear brake calipers. Bent brake hoods. Rear skewers were uncoupled. No way to treat a $10,000 bike! Very upset!"

Pros: "It was my grandson's first plane ride. They let us board early because I was managing two carry on suitcases. The flight was smooth and he loved the apple juice. He learned so much by looking out the window and seeing the ground and the clouds."

Pros: "Internet, tv"
Cons: "Flight was 1.75 hours late"

Pros: "Easy flight , no fuss no muss . Great snacks ."
Cons: "More seating area in the airport near the gate , flight itself was great ."

Cons: "seat size is getting pretty small give us passengers a break here! we're not cattle n deserve a little room-especiall when Airlines are making record profits!!!"

Pros: "The flight attendants were courteous and kind, even with the issues with our departure."
Cons: "The flight was delayed over and over again due to "late crew" and after 2 hours, when we finally did board, we sat on the plane for over an hour before taking off."

Pros: "Price was good. Flight attendant was particularly good and promptly checked and verified I had a wheelchair secured for Mpls. Alll flight attendants held positive personable attitude. Arrived on time"

Cons: "No wifi. No movie."

Pros: "A good selection of recent movies to watch"
Cons: "Flight was delayed because we didn't have a pilot? They did get a pilot quickly though and the flight was shorter than originally stated so we got there about the same time we were originally expecting."

Cons: "One of the crew members was very mean towards some people I was sitting near. They were older and didn't realize that once we pushed off you had to remain in your seat and she came and told them they were breaking the law and would be arrested for standing up, in such a nasty tone they didn't say another word the whole flight. When we were offered something to drink they declined. I jumped out of my seat realized I forgot to ask where the bags were placed that were collected on the jet bridge and went back to ask if they were in baggage claim or not and she yelled at me for turning around and told me she could not speak me because I had exited the plane already."

Pros: "Direct flight"
Cons: "Very late"

Pros: "I did not use any entertainment other than my iPad. The plane seemed to have more leg room than most. Friendly staff."
Cons: "The rough air over Denver. Glad to have a really good pilot. The snack mix is awful, nearly tasteless. Would prefer cracjers, peanuts, cookies, or pretzels."

Pros: "Super comfortable seats"
Cons: "No entertainment no food no wifi"

Pros: "Newer plane. Very nice staff"
Cons: "Floor around seat was dirty. Lot of exaggerated braking. Suggested a new pilot perhaps?"

Pros: "The price was great"
Cons: "The inability to choose a seat without paying a premium price left me in the last row without a reclining seat. I'm 6'3" and those seats should be considered torture"

Pros: "Flight was very quick and comfortable once we took off."
Cons: "Delay once boarding was finished with a long taxi period. Plane was over-fueled and had to be defueld while we were already seated."

Pros: "The boarding process was on time."
Cons: "N/A"

Pros: "Boarding and deplaining went smoothly"
Cons: "Rear seats didn't recline and we're not as comfortable as other passengers"

Pros: "The flight staff were really nice"

Cons: "No free entertainment options."

Pros: "Nothing. The flight didn't exist."
Cons: "The flight was cancelled for aircraft maintenance with very little notice (waiting at the gate) and the next available flight didn't leave until the next day. Got put up in a $75 airport hotel room WITHOUT my luggage and was provided a $10 food voucher for meals. Are you kidding me??? So, I must pay for your problem? This was ridiculous and extremely inconvenient."

Pros: "Nothing"
Cons: "Had to change plans because the septic line wasn't taken care of so the lines were frozen. The plane wasn't warmed up for us to board. We were told to exit the plane and go to another terminal but never explaned to take the shuttle . I took the Tran and had to go back through security and almost missed the plane. I was the last person to board. This was my 1st time traveling to that airport. No way to know that the Tran would require me to pass through security checkpoint again. Get better communication with people. The lady at the desk was just saying go to terminal A! They should have had a person directing all of us to go to the shuttle and bussed us to the terminal."

Pros: "Seats were uncomfortable. ...no entertainment"

Pros: "Friendly staff"
Cons: "3 seperate broken or missing parts on planes? How could I be comfortable with United moving forward? I've never had that problem on any other airlines."

Cons: "We landed in Msp and waited 1 hour for our hate it was horrible!!"

Pros: "We flew to Minneapolis via Atlanta due to snowstorm that severly impacted Newark."

Pros: "Flying with a guitar has never been so easy. Thanks United for being musician-friendly!"

Cons: "the trip from san fran to Minneapolis was good but sitting on the tarmac landing in Minneapolis being told that we could not park at the gate to unload due to snow was inaccurate and frustrating"

Cons: "The plane was very hot"

Pros: "The flight attendants were great and helpful. The plane was spotless and looked brand new."
Cons: "Nothing really."

Pros: "Everything went well and was on time"

Pros: "Nothing"
Cons: "Our plane hit an ice patch and ran into the snow bank. We had to wait 2 hours before I could get off the plane and then I had to wait in line for 5 hours for a new flight. United only paid for a hotel room in Denver since I missed my connecting flight to New Jersey. I missed an entire day of travel and all they gave me was a 1 night hotel stay. It was a super long day and put me behind. I kind of thought they would have comped my flight."

Cons: "Flight was almost 2 hr late due to misplaced equipment and paperwork."

Cons: "Everything seemed to go smoothly until we landed & there was no gate for us to deplane. At first we sat for 45 mins is what the pilot said, then he chimed on again & he said 1 hour, then after an hour it was 45 mins. Then 10 more mins which turned to 30. I had missed my ride & I had to find child care for my 5 kids that were waiting for me to pick them up. Landed in time but couldn't get off."

Cons: "30 more minutes....."

Pros: "The plane had very nice seats and I wasn't squished as usual on other airlines planes."
Cons: "When it came time to board my flight the person told me to go ahead and I was in wheelchair and had to push wheelchair with my bags to the plane myself. Very rushed and not good for me at all. I felt I had no choice in the matter and she was not a nice person to me. She rushed me and scowled and told me to just go.... This survey asks about food and entertainment which there was none off yet I have to answer."

Pros: "The flight there was better than the flight back. Everyone was friendlier and more attentive, but overall I wouldn't say there is anything that I didn't like."

Cons: "Major delays for flight, changed twice."

Pros: "Same as above"
Cons: "Same as above"

Cons: "The began by saying they were delaying the flight due to waiting for passengers. After about a hour they finally said that there was mechanical issues. Three hours later after sitting on the Tarmac the plane finally took off and we got to our destination three hours late."

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