Find Cheap Flights from Washington to Austin Bergstrom (WAS - AUS)

Poor quality airline. Will never ride the airline again.

Frontier service.

I will be hesitant to fly with Fromtier again. They nickel and dime you for everything!

Seating,constant advertising,flight atendands,delay all in this order

Seats very hard and uncomfortable

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.

Needless delays, poor communication

We were late taking off.

Overall service

The credit card sales pitch. Too long and loud. People were trying to sleep and were rudely woken up and subjected to that !

The baseline flight was inexpensive.

After landing, we had to sit on the runway for 40 minutes, because frontier has only one gate at Austin International, and here was another plane still at the gate loading. Basically, they incorrectly scheduled the flights. As if that wasn't annoying enough. After landing, we had to wait an additional 50 minutes to receive our luggage! In all, it was an hour and a half after landing that I had my luggage in hand and finally got to leave the airport. You must pay to select a seat. You must pay to have a carry-on ($35 to $60 depending on when you pay) or any luggage at all. Basically you must pay a little extra for everything. The seats are a piece of sheet metal with 1/4" of padding, do not recline, and have less leg room than any other airline in my experience. There was an empty exit row seat, and as I am tall (6'2"), I thought it wasn't unreasonable for me to ask to move. When the flight attendant walked by, I had to say excuse me several times, each time louder until I was virtually shouting. When she finally acknowledged me and I asked about the seat, she said sure, you can move, for $50.

Cheap flight, on time, friendly crew.

frontier has become a "no bells and whistles" airline. None of the seats recline. You must pay extra for ANY carry-on besides a purse or one personal item. No free beverages or snacks of any kind. No in-flight music or tv monitor. If you want a specific seat, that also costs extra. It feels like a very basic no frills commuter bus, fine for short trips but don't expect any comfort.

Very comfortable plane. 2 seats on a side, 5 thumbs up.

Boarding and de-boarding seemed quicker than other flights on other airlines

Noisy/ squeaky seat

I was bumped from my confirmed flight and had to sprint across the airport to catch an earlier flight where they put me in the back of the plane in a middle seat with an entertainment monitor that didn't work. The flight attendant said she'd try to reset the monitor and then never came back the rest of the flight. I also was not compensated for agreeing to take another flight than the one I booked, paid for and successfully checked in for. I also got into Austin later than I wanted with this new flight I was forced to take. Overall this experience was a terrible one unfortunately.

Both flights were on time. The planes were new and clean.

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

The crew was excellent, timing was superb,