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Liked how on time the flights were.

Nothing to complain about.

flight was rebooked to a terrible time, the next day, had to spend over $300 for hotel, extra parking, extra meal, extra day on rental.

Less than impressive. First time with Alaska. Actual Alaska flight was great. Your regionals left much to be desired.

Snarky unprofessional attendants on the regional flights.

The time!!!

Nice customer service, flight attends very nice and helpful

Overall all was good

I truly enjoyed the ride. The staff, ambiance and cleanliness of the plane was so inviting. I even enjoyed the safety presentation. Also, complementary wine makes everything better :-)

Everything was fine. Food and entertainment were actually not applicable on this flight . Gate agent was alert to see my husband and I were not seated together so she asked if we wanted to switch so we could sit together . That was much appreciated.

Good level of standard service. Finding the personnel are getting better in their individual service. Understand their job is difficult but a positive attitude can make everyone's situation better. Keep working toward better. Seeing the improvement is encouraging. Really like the improved cleanliness of the aircraft. Great job getting the aircraft boarded -- we were ready ahead of time and pushed back early!!!!!

Nothing worth mentioning. That is a plus.

The flight was on time. It was serviced well by very friendly flight attendants. I enjoyed it very much.

no food

Great crew! On time professional

Food average,

I am pleased with all aspects of the flight and crew!

I only happened to wake up at about 3am to see that I had an email from Virgin saying my flight was cancelled, so I had to get out of bed, call the airport, and sit on the phone with them for about 20 minutes. I did get transferred to another flight free of charge which was great, but it was annoying.

I paid extra to ride with you all rather than some of the other domestic airlines. Well worth it. I love the atmosphere in your planes.

Everything went smoothly and employees were all very nice

Satellite wasn't working so we had no in flight info. No Problem tho since I had stuff to read

The flight late

Great experience. Wow, fantastic flight attendants. Wish I could always fly Alaskan.

Not a thing.

I got there 20min late but I got there

twice now my bags have been lost leaving seatac IN A ROW!! the small plane that I was on was leaking condensation directly onto my lap for the hole 3hr trip. when I told the stewardess about it (before take off) she then brought me 1 yes 1 napkin and said "this should help)... (-_-) really? I will think twice before flying with this airline again

Give free movies!

-SEATS ARE COMFORTABLE, LIKE THE TVs. -BOARDING WAS EXPEDITIOUS.

-SELECTION OF ENTERTAINMENT WAS LIMITED. -SNACKS WERE EXPENSIVE.

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

Leg room, good customer service

I got home safe and on time

Both of my flights there and back were delayed. It wasn't like there was any weather issues..it was inconvenient and there was no heads up

What a great experience. Comfortable, mood lighting, efficient crew.

Not enough partners in their frequent flyer program