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Overall horrible experience round trip. Issues with the planes caused delays leaving and caused my flight home to be cancelled. Flew American home. Will never fly Intied again. EVER!

I had flown from Honolulu to Denver arriving at 6:30 am this morning having paid $25 for a checked bag. So had to get luggage and turn right around to check-in for Denver to Cedar Rapids and pay another $25 with the same airline because I wasn't able to check all the way through! So I feel I was charged double

The nickel and dime business approach that Frontier has adopted and their shady way of collecting means they should replace every animal on their plane with a leech. "Customer service" showed no interest in HELPING me, and no empathy when they finally did. They just wanted me to move along. Crew on the flight was fine but the seat was awful. I felt like I was sitting on a bench. But for just $25 more....

we arrived on time

Frontier no longer has free beverages, or tv. Very cramped seating! Baggage fees and seating fees are ridiculous. Couldn't hear crew during boarding.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

We were delayed because of snow, and the sitting at the gate is much too restricted (not enough seats nor space)

not to be given much info while inside the plane about how long we would have to wait, so that we could phone our families to tell them about it and give the a time of arrival for them to pick us up.

The first plane was broken and the pilot kept coming to brief the passwngers that it was broken but it may be fixed and so on, it would have been better if he had just let the counter clerk say the plane is delayed due to maintenance. As a customer, i dont need all the rambling explanation every ten minutes about the issue. I was told that we could board another flight leaving in 30 minutes, so i went to that gate, crew was not there and we boarded the plane. We had to de- board and wait for the crew. After the crew showed up, the rest of the flight was pretty standard.

The flight was long and the space was very tight. It made it difficult to move. I'm sure it wasn't the cause, but I ended up with a blood clot after this trip.

the low far

Again - the high fees for bags … then - this flight was really bad - the kid behind me (not Frontier's fault) kept banging that stupid METAL tray against my PLASTIC seat which - was pretty miserable. So - to settle my nerves rather than turn around and yell at the disinterested mom … I purchase (for $6.99) a beer - first - the brand I asked for was unavailable - then the alternate beer was WARM! - The attendant explained they were loaded onto the plane that way. So - I asked for a cup of ice to pour the beer over. Yep - $6.99 for warm beer.

No vegetarian options or non-gluten options for food.

Late boarding, flight was very bumpy/unsteady, had to wait upon arrival before unloading for about 40 minutes

Delays with no explanation, info screens not updated, 3 hours late. Horrible experience

Crews were polite

No TSA Pre-Check Not even complimentary soft drinks!