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Pros: "Crew amazing, seat not too comfy"
Cons: "Sits uncomfortable"

Pros: "Crew was night seat sucked plane was cramped"

Pros: "Friendly and cheerful!"

Pros: "Everyone was friendly and got us to our destination"
Cons: "None"

Pros: "EXcellent"

Pros: "Friendly people and clean plane"
Cons: "They lost my luggage, I hope it shows up shortly"

Pros: "on time, clean, prompt. no problem."

Cons: "VERY bumpy ride- scary"

Cons: "The food service was way to rushed , no time to relax with a cocktail before dinner was being served. The warm mixed nuts were stale tasting. The soup was excellent. The breakfast was not edible . Not your usual standard, Delta. Makes me sad as my late husband was a million miler plus and we have always been loyal to you, Seems like you have too many passengers in business class to provide food and service you can be proud of"

Cons: "Did not have the movie that showed in the sky magazine. The touch screen didn't sense touch very well."

Pros: "Bags arrived on the belt quickly"
Cons: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"

Pros: "Row to myself"

Cons: "No free meals."

Pros: "Service"
Cons: "Old aircraft"

Cons: "Just the nature of regional jet travel. Cramped, noisy. No problems, but harder to accept at the end of a 17 hour travel day."

Pros: "The vegan meals were very good."

Cons: "Read previous complaint"

Cons: "No good food options just peanuts and drinks"

Pros: "Easy boarding, good wifi."
Cons: "Two hour mechanical delay, seemed like they waited forever for paperwork. Then rough weather, so bouncing all over. And on top of it, no peanuts."

Cons: "Only food available was pretzels. Not even peanuts or cookies."

Cons: "Seated in rear of plane and no food was available when served."

Cons: "Delta didn't fulfill our trip from Atlanta to Allentown"

Cons: "Landing at Reagan national is generally pretty bad"

Cons: "Food"

Pros: "NOTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Cons: "EVERYTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Pros: "Have not flown Delta for some time and was very impressed. Definitely would fly again."

Pros: "We arrived safely"
Cons: "See above... comments are primarily for Atlanta to Salt Lake portion of trip. I'll try to avoid a 757-200 in the future, since (as you know) there is absolutely minimum legroom."

Cons: "They lost my baggage"

Pros: "Great!"

Pros: "Wonderful"

Pros: "Frequent updates about departure status."
Cons: "Delay - Switching aircraft."

Pros: "On time. No problems at all"

Pros: "Great customer service"

Pros: "It was a 'redeye' and announcements were kept to a minimum."

Pros: "Very easy going"

Pros: "It was a lot more comfortable. There were not many people so it was nice to stretch out ."
Cons: "The plane was fairly dated."

Pros: "Landed safely"
Cons: "Tough seating for tall people. I'm shorter but the man next to me was squished"

Pros: "They are nice and professional!"
Cons: "nothing specific"

Pros: "The pilot landed much smoother this time."
Cons: "The late arrival"

Pros: "I used Delta for 4 flights this weekend. Each was excellent."

Cons: "No Wifi"

Pros: "on time departure and return"

Cons: "Never made it to Atlanta."

Pros: "On time"

Cons: "All the food choices were too rich. I tried to pick the least offensive one (chicken pot pie), but I was still left with some intestinal discomfort. Also, I found it difficult to get comfortable in the lay-flat pod, and ended up not sleeping at all. For this trip, coach would have been just as good as business, at a significantly lower cost."

Cons: "Overall satisfying"

Pros: "That you had given us free excess to games and some movies, and given us a option to buy a movie. Great idea."

Pros: "See above"
Cons: "See above"

Pros: "All is good"
Cons: "No food only snacks"

Pros: "Everything"
Cons: "Nothing"

Cons: "Leg room and seats are uncomfortable"

Pros: "Nothing"
Cons: "Everything"

Cons: "They need to stop selling the flights at full capacity"

Pros: "Quick Flight and nice crew."
Cons: "The crew wasn't the problem at all. Some of the passengers were just being obnoxious and sitting next to their friends not what their seat numbers were. The BIGGEST problem are the packed planes with no social distance between passengers which is a HUGE concern for me."

Pros: "Staff was nice."
Cons: "Nothing really"

Cons: "Accommodates"

Cons: "Pilot got us yo phl in record time. Praise the Lord."

Pros: "Nothing"
Cons: "Boarding process"

Pros: "Everything was great"
Cons: "Nothing"

Cons: "Landing"

Cons: "Didn't get snack. WiFi entertainment wasn't working."

Cons: "Seatings"

Pros: "Everything was good!"

Cons: "Staff friendliness. Not forever late. Not losing kids stroller"

Cons: "On time departure. Meal service."

Pros: "All good"

Pros: "Legroom"
Cons: "Snacks, non usable Wi-Fi"

Cons: "3 hours delay, NOT entertainment at all, this is ridiculous! The dinner was regular, but breakfast was terrible."

Pros: "Pleasant and helpful staff"

Pros: "They are always nice and considerate after 4+ years flying constantly. They rate #1"
Cons: "No complaints"

Pros: "....on time ..."
Cons: ".... all good..."

Pros: "Nothing"
Cons: "My seat was too tight My headphone plug did not work"

Pros: "VEry good Cabin crew and the plane was reasonable new"

Pros: "Everything went exactly as scheduled."

Pros: "Boarding gate people were great about being communicative about the delay situation"
Cons: "Delay for...rain"

Pros: "The AA counter agent was very helpful in changing my flight?"

Pros: "Quickness of flight once up in the air"
Cons: "Getting stuck at gate waiting for air traffic control to find/make the flight a new flight plan"

Pros: "Over a hour late"
Cons: "Over a hour late"

Pros: "Food and entertainment was excellent"
Cons: "One checked bag was delayed in arrival"

Cons: "Not much offered on domestic flights."

Cons: "35 minutes off schedule"

Pros: "It was uneventful and nobody got aggressive or put hands on my."
Cons: "No free meal was served."

Cons: "Mejorar el snack"

Pros: "Safety"

Pros: "La atención"
Cons: "Nada"

Cons: "Everything was just perfect .. on time , friendly faces, great attitudes, very helpful . The fight was wonderful ."

Cons: "No gluten free snacks"

Pros: "I have been traveling several times with this airline and think they are good overall."
Cons: "Reclining chair sometime is not working."

Cons: "Not allowed single single baggage,"

Pros: "The blanket and pillow, good selection of movies."
Cons: "Maybe the food quality could have been better"

Pros: "The passengers"
Cons: "A/c was broken"

Pros: "Friendly staff Smooth ride On time"

Pros: "Prompt boarding & early arrival. Staff was also friendly"

Pros: "Well.....it was canceled so I had to go to charlotte after to London and at the end at Rome and every one of them had delay's"

Cons: "N/A"

Pros: "Fast"
Cons: "N/a"

Pros: "Everything was great"
Cons: "I like everything"

Pros: "Very professional"
Cons: "We didn't leave on time"

Pros: "Staff was pleasant"

Cons: "Passengers were packed too tight. I had a woman put her but in my face while I was seated, and hit me in the head with her bag while she tried to get out of the way of another passenger."

Cons: "Nothing"

Pros: "Efficient boarding."
Cons: "N/A"

Pros: "good planes, smooth ride"

Pros: "Professionalism. Didn't like the layover but the second part ofthe flight went smoothlythe pilot made us feel safe and relaxed pointed out the light show on the left. Which was a lightning storm it was beautiful. And we got to little rock safely"

Pros: "Love the warnings like where to pick up luggage"

Pros: "Very good flight. I would recommend United Airlines"

Pros: "All Good."
Cons: "-Snacks"

Pros: "Nothing."
Cons: "UA supervisor literally said, “It’s not our fault so now hotel assistance and you have to leave airport. When I asked what we should do since all the hotels were booked he said, “You can go anywhere you want to go but you can’t stay here.” Callous, uncaring, worst experience since I was in Desert Storm!"

Pros: "Everything was wonderful thank you so much"

Cons: "Food"

Pros: "The gate staff really worked to re-route the whole passenger group after a missing part grounded the plane for the whole day. They kept their cool and were great."
Cons: "How could it be that United could not even find a single airplane part in Atlanta for a whole day, making us miss our flight to Honolulu and stranding us in San Francisco overnight. Then finally on arrival at SF one member of United’s Customer Service was rude, causing me to totally lose my temper, which I never do. I always try to avoid United, made an exception, and paid for it."

Pros: "Newer plane it seemed."
Cons: "No meal on first Class ??"

Pros: "Food, knowledge of employees, signage great just overall a great experience"
Cons: "???"

Pros: "It was good , no complaints"

Pros: "Great experience they make you feel at home"
Cons: "Ride was. Little bumpy due to weather but not your fault."

Cons: "No snack was offered"

Cons: "There was very little AC"

Cons: "No gluten free options"

Cons: "Wish small amount of tv cost nothimg"

Pros: "The staff was attentive to our needs regarding seatis."
Cons: "Food choices remains not so good"

Pros: "We were told that this was due to the weather at destination ( Newark) but the weather in Newark was fine. Hence, not sure if it is the airline ( United) or the air traffic controllers that caused the delay. United blamed the controllers. The Captain was very courteous apologizing many times for the delay ."

Pros: "Boarding process was quick"
Cons: "Should serve food on flights over 4 hrs"

Pros: "Efficient"
Cons: "Nothing"

Pros: "Everything was god!"
Cons: "Except the wifi, but it's ok!"

Pros: "Staff was courteous and kind, very professional."

Pros: "Pleasant"
Cons: "Small snack"

Cons: "We had to sit on the runway for about 40 and it was hot on the plane"

Pros: "Everything"

Pros: "N/A"
Cons: "No food"

Pros: "I like the plane was big and enough space to move a little, but was great and fast."
Cons: "Didn't like the men staff wasn't friendly, you could tell he was friendly to his side which was first class but when someone else needed help he was very ride."

Pros: "Seat wouldn't recline"
Cons: "See above"

Pros: "N/a"
Cons: "I paid 6$ for wifi that didn't work most of the trip-and when it did work it barely worked. No point in letting people pay for wifi that won't work"

Cons: "The free snacks were extremely salty. During the second leg of my trip, I chose to forego them. Other snacks were available for a cost."

Pros: "People were nice."
Cons: "Nice and calm."

Pros: "Everything went to well."
Cons: "Couldn't be more better."

Cons: "Poor"

Cons: "The delay...things happen though and the pilot was very thoughtful...he explained reasons:... Otherwise uneventful.."

Pros: "I liked the staff. Everyone was nice and hospitable."
Cons: "The ride was a bit bumpy, but sometimes that's uncontrollable."

Pros: "All was well"
Cons: "All was well"

Cons: "If we had followed the gate agents directions, we never would have made it to Denver- now we are still trying to get to Durango the next day"

Cons: "Delays delays delays"

Pros: "Very nice plane and service."
Cons: "Not much of anything."

Pros: "Able to rebook us on delta"
Cons: "Plane was delayed, then mechanical issues made us deplane"

Pros: "Quick, simple, easy to set up. Saved us from spending overnight in Atlanta waiting on Southwest."
Cons: "Nada."

Cons: "Went like clockwork."

Cons: "The terminal was very hot and overcrowded"

Pros: "Being upgraded"
Cons: "Nothing was bad"

Pros: "you guys have tvs in the headrest and its spacious in the seating area. you all treated me way better than spirit airlines!"

Pros: "Movies"
Cons: "everything else"