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Pros: "Amazing"
Cons: "Nothing"

Cons: "It was fabulous as always! Thank you. I love Delta!"

Cons: "Too hot. Bathrooms were dirty. No leg space in comfort+."

Pros: "Great seat and always on time."

Pros: "The cabin was to warm"
Cons: "The cabin was to warm"

Cons: "Roomier"

Pros: "Just a great experience Delta is still above the rest excluding Hawaiian"
Cons: "Cant think of anything"

Pros: "Everything! Thank you"
Cons: "Nothing. Thanks"

Cons: "Food really bad on both segments."

Pros: "Good access to charging, good food"
Cons: "More space:)"

Cons: "No room to move, too hot, no sound when trying to watch movies."

Pros: "The crew was amazing."
Cons: "Cleanliness"

Cons: "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."

Pros: "Nothing"
Cons: "Nothing"

Cons: "Departure delayed by 1hr30"

Pros: "The website delivered everything I needed."
Cons: "More discounts for frequent users."

Cons: "N-S"

Pros: "The food was improved and the seat was comfortable."

Pros: "Awesome prompt and courteous service."
Cons: "Nothing"

Pros: "WiFi on board."

Pros: "."

Cons: "Did not serve the food we asked Limited choice of movies"

Pros: "I loved flying delta comfort. I’m going to do it more often."

Cons: "Old cramped untidy and limited drink service"

Pros: "Nothing"
Cons: "Multilpe delays"

Pros: "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."

Pros: "Great"
Cons: "Too many announcements"

Pros: "Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!"
Cons: "Nothing."

Pros: "Nothing really"
Cons: "Flight delay further to the 30 minutes additional 20 min due to crew being not there"

Cons: "We waited 3 hours for the tarmac in Seattle On Christmas"

Cons: "Too crowded."

Cons: "No drink or snack service. No trash pick up. No option to purchase or rent headphones"

Pros: "Fast and efficient boarding again! Most impressed!"

Pros: "everything was very nice"

Cons: "As a Platinum AFK/KLM Skyteam member I was NOT allowed to use the Delta Lounge. On the flight the meal choice was poor and the staff were not really geared to serving regular clients. The movie choice was poor. I expected better!"

Pros: "Enjoyed food and movies.Woul"
Cons: "Would like more comedy or romance movies. Becky"

Cons: "Late and missed my international connection"

Pros: "Free entertainment and free food was unexpected and very welcomed, especially given the trend of charging for more and more features."

Cons: "*Again, my first choice of main off the menu, in Delta One, had run out. *Not a fan of the Delta One seats."

Pros: "Clean & modern aircraft Comfortable seat Proactive customer service"
Cons: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"

Pros: "Very friendly and helpful staff."

Pros: "This was a first! The flight attendant (sorry I didn't catch his name) was very attentive and assisted us in first class as needed. He actually addressed us by our name and that made me feel like I was not just a passenger!"

Pros: "Very attentative."

Cons: "Aircraft was smelling bad! Hygiene is the key"

Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"

Pros: "Helpful staff. Never felt rushed if I had a question. The special meal (VLML) was excellent. Tasty, filling and nutritious Plenty of foot room in economy."

Pros: "Not much."
Cons: "We disliked that our baggage was lost and we do not have it two days later."

Pros: "The in flight entertainment was great with live tv and a assortment of current movies to chose from."
Cons: "Nothing at all"

Pros: "Nothing. Delta sucks!"
Cons: "Poor management prior boarding"

Cons: "The experience was excellent."

Cons: "No wifi or entertainment was available. Food was mediocre."

Cons: "There was no place to charge my electronics"

Pros: "Horrible !!!"
Cons: "Be on time !!!!"

Pros: "nice entertainment when you use the AA app."
Cons: "Unbelievable turbulent and bumpy ride. Not AA's fault but the question was "how was the trip?" It was a white-knuckle ride."

Pros: "that it's over."
Cons: "sat on tarmac for 45 minutes! AFTER landing... unacceptable."

Pros: "It was on time"

Pros: "Travel time was great"

Cons: "4 delays.. weather suc’s when trying to fly"

Pros: "All the service was good"
Cons: "I am handicapped and there was no attendance at the gate once I arrive in Honolulu, no wheelchair assist to help me to the baggage terminal."

Pros: "I enjoyed everything!"
Cons: "No complaints!"

Cons: "Delay in boarding due issue with aircraft"

Cons: "I am glad I am still alive"

Pros: "Chicken wrap"
Cons: "No individual screens on back of seat rests. Old tube televisions in the ceiling, in the aisle walkway that don’t retract. No WiFi. Which means not even movies on your own device. And no power - neither usb nor 3 prong"

Pros: "Phoenix to Santa Rosa 10 times better than Phoenix to San Francisco then driving the rest of the way."
Cons: "Luggage took a long time to collect in Santa Rosa."

Cons: "No advanced seat assignments unless we paid $100 per person?! Recently flew Delta on same equipment (A321). Delta had in-seat entertainment & adjustable head rest"

Pros: "On time and convenient"
Cons: "Crowded"

Pros: "The staff was welcoming and it felt good!"

Pros: "Didn’t like anything"
Cons: "Delayed several times"

Pros: "Son flew alone and everyone was very helpful."
Cons: "Nothing"

Pros: "Totally fine"
Cons: "It was fine"

Pros: "We were up and down and I’m happy there was a direct flight to St George from Phoenix. But the price was higher than going to Salt Lake ."
Cons: "Plane was very old and we had to walk a loooong way to board."

Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"

Pros: "I actually got to sit by my sweetie. Perfection."

Pros: "blanket made it comfortable"
Cons: "No entertainment options"

Pros: "Good entertainment"
Cons: "Bad organization during boarding"

Pros: "On time departure"
Cons: "Why do not they serve FREE water????"

Pros: "Sittings on the tarmac for 90 minutes no airs no waters. 114 degrees"
Cons: "The very least employees should offer customer some waters to cool of"

Pros: "Everything went smooth. Staff were professional and friendly"
Cons: "Nothing."

Cons: "The landing gate in Palm Springs."

Pros: "santa ana airport"
Cons: "charged me ＄50 when i checked in my suitcase."

Pros: "Good preferred seat."

Pros: "Not much"
Cons: "Was asked to keep moving to another check in line. By the time we got to an open kiosk it was too late and the machine said we could no longer check our bags! Just Awful"

Cons: "THe reading light was broken"

Cons: "temperature was too hot and stuffy."

Pros: "Very smooth"
Cons: "I didn't not like anything."

Cons: "Power cord plug-ins for cell phone in passenger lounge were limited. Wish standard seating allowed for more width, better way to avoid reclined seat in front."

Cons: "Price"

Pros: "I love the cookies"
Cons: "I wish my seat would recline more"

Pros: "Same as above."

Pros: "Timeliness"
Cons: "Nothing"

Pros: "Friendly service and staff."

Pros: "Excellent"

Cons: "No seemed happy at all."

Pros: "Nothing stood out"
Cons: "Nothing stood out"

Pros: "The touchscreen was pretty awesome"
Cons: "Loud passengers"

Cons: "delayed"

Cons: "See my previous comment"

Pros: "Bathroom!!"
Cons: "There were no screens by each place!!"

Pros: "NOTHING"
Cons: "Everything. DELAYS___DELAYS"

Cons: "Ohare baggage claim. I was first class and my bag came out last"

Cons: "Delays, delays, delays. :("

Cons: "Nothing"

Pros: "Well trained employees, courteous service"

Pros: "Safe landing, that’s all that matters."
Cons: "The entrances by groups. I get it, I just don’t care for it."

Pros: "Baggage was delivered to the carousel before passenger could get there. No waiting! Well done!"

Cons: "Lost luggage’s"

Pros: "Everything was usual, nothing special."
Cons: "The planes were late, but more importantly they lost my luggage somewhere."

Pros: "Window seat someone was in my seat. I just found an empty seat"
Cons: "Window seat someone was in my seat. I just found an empty seat"

Pros: "AlwYs on time"
Cons: "Cramped"

Pros: "Nothing"
Cons: "I couldn't make my trip because of work. Therefore had to cancel but Lufthansa would not provide refund so I had a wasted ticket. Not happy"

Pros: "Attendents were very nice."
Cons: "Cramped"

Pros: "It was quiet, staff were chearful!"
Cons: "A little cramped in the middle."

Pros: "Almost everything"
Cons: "Movie selection is dreadful. It should be called OLD Movies. I did not see anything current or remotely new."

Pros: "Simple and easy,"

Cons: "Food cheap as always and tv had to pay to use."

Cons: "Poor last time to use united"

Pros: "-"
Cons: "No reply from the airlines regarding my damaged baggage."

Cons: "My earphones jack did not work."

Pros: "La comida estuvo agradable."
Cons: "Las opciones de entretenimiento eran muy picas y pobres"

Pros: "Nothing"
Cons: "There were several flights departing from Dallas Fort Worth and they couldn't get me on one based on weather supposedly but there's zero rain on the ground they made me pay for a hotel hundred bucks to stay in a Holiday Inn Express end it's not very quaint mind you I don't get to leave and get to my destination until 2 o'clock tomorrow afternoon"

Pros: "The updates I received on my phone for delays and change of gates was faster than the agents would/could announce."
Cons: "When workers were walking the aisle, it was hard to get their attention."

Cons: "WiFi not worth anything unless you pay."

Pros: "Everything"
Cons: "Nothing"

Cons: "Decent"

Pros: "Nothing"
Cons: "We went through TSA screening and weren't stopped or checked for our carry on. However when it came time to board the plane the agent stopped us, pulled us to the side and told us we couldn't board the plane because our carry on were too big. We then condensed our luggage while no one else was being stopped or asked to check their carry on for size in the bins and the agent withheld our boarding passes. We felt we were unfairly being targeted for the color of our skin and our names."

Pros: "Easy boarding"
Cons: "No TV"

Pros: "Courtesy and helpful"
Cons: "I don't have any complaints"

Pros: "No issues staff was friendly and helpful"
Cons: "Everything went well Lloyds"

Pros: "Organized boarding"

Pros: "Everything from boarding to landing was great."

Pros: "In today's travel world a tiny bag of pretzels reigns supreme. However, I would not constitute this as a rating element titled 'food'. This item is more of a N/A."
Cons: "Food is sandwiches or platters, for example. Since most travelers do not experience being served food on local flights these days, the selection of answers for this category should be updated to include N/A (not applicable) which is what I would've chosen. Very difficult to rate a tiny bag of pretzels 5 Stars."

Cons: "Missed connection in sfo. Had to stay overnight in sfo."

Pros: "Comfort of plane"
Cons: "Delay boarding, wait for a seat ticket, and gate to next terminal"

Pros: "Very good service and great pilot"

Cons: "comfort"

Pros: "Great people"

Pros: "Curtesy of staff"
Cons: "No seat reclining at all. Feeling very stiff by the end of the fight."

Cons: "Tooooo small"

Pros: "The friendly and comfortable atmosphere!"
Cons: "PHX is a large airport, and my emailed ticket said Brussles Airlines, Terminal 4. First off, Brussles Airlines is not a carrier at PHX, and secondly no one knew that United was their partner. There was no information provided to me to go to United, which was in Terminal 2. After making a phone call to Brussles Airlines, I ended up getting to the check in gate ten minutes after boarding started. It was a lovely rest of the trip after that though! But please include partner information im the email next time!"

Pros: "On time"
Cons: "No complaints"

Pros: "Easy booking.. Service with a smile.."

Cons: "Food"

Pros: "The price Phoenix to LA and back for around $77"
Cons: "I got the shitty set by the exit door that didn't recline no big deal on such a short trip"

Pros: "Everything was fine in anorak sense."
Cons: "Extremely turbulent and the landing was very bumpy and scary. Very windy conditions caused this but it was still a little frightening"

Pros: "Can't beat the ease of flying especially considering how quick arriving into Los Angeles verses driving"
Cons: "Delays due to presidential speeches"

Pros: "The comfort was as expected"
Cons: "Poor service from personnel both at the airport and in the plane and there were no snacks or drinks offered"

Cons: "Seating on this aircraft is poor at best!"

Cons: "Lack of comfortable space. :-("

Pros: "It was smooth all the way around. We arrived in San Francisco 25 min early"
Cons: "No complaints."