Surprised by very large bag fees, reservation was unclear about baggage allowance and charges.
Not enough food options. Free Pretzels would even have been appreciated.
Blankets and pillows at each seat
Only one drink service on a very long flight. very expensive food choices.
Crew was friendly, like the bigger plane and direct flight.
They provided a pillow and blanket which was very nice, and the crew were helpful in finding space for items during take-off and landing. The boarding and exiting were fairly quick.
Everything on board costs extra, including basic drinks and snacks, but that's to be expected on cheaper flights. I assumed that the inflight movies cost money as well, although I didn't watch any because I didn't have headphones.
Crew was very nice and helpful
Did not get the seat according to the seatplan.I booked exit row seat 30..got 30..but exit row was 28.
The crew was sick and one lady kept running to the bathroom?!? The plane was old...
Flight was onetime, food on the flight was for purchase but it was vert nice, boarding was onetime and smooth.
The crew and the plan and the service were all top notch. However, their new policy as of 1/1/2018 in which they even charge for coffee and water seems very misplaced and excessive.
Their new policy as of 1/1/2018 in which they even charge for coffee and water on short flights (Madrid to London in this case) seems excessive, even in this day of ala carte flying. :-(
for the second time on this flight, the onboard devise for credit cards would not accept mine. this is the same card i used to book the flight. i complained to british air last time but they obviously haven't fixed the problem. there seems to be a problem using american credit cards these flights. is is a problem because nothing is free. luck;y a flight attendant did feel bad about it and gave me a glass of water
|Flights Arrive in||Philadelphia|
|Flights Depart from||Zurich Intl|
|Airlines||Icelandair, British Airways|
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