Reviews for Advantage in El Paso
- All reviews 100%
Aug 1 2017
Pros: Proficiency in customer service & convenient location. Flexible rental plan: easy vehicle upgrade if required.
Jul 12 2017
Unlimited Mileage Denied at Counter
Pros: The counter guy was very apologetic for my inconvenience.
Cons: I reserved my rental through Kayak and on my reservation paperwork it showed that my rental vehicle with Advantage qualified for unlimited mileage or in other words it was checked off green. However, when I went to the Advantage counter to pick up my vehicle, I was told that my reservation didn't qualify for unlimited mileage. The counter guy told me that it didn't apply for local renters and that I had to read the fine print. I asked if this happens a lot when people come for their rentals and he said yes. If someone has to go fishing for the information then that is not a good thing. I will never rent from Advantage.
Jun 6 2017
Cons: They have a 150 mile cap per day with their rentals and charge $0.55 per mile after that or pay $40 a day for unlimited miles. So my 3 day rental would of been $300-400 instead of the $60 I was quoted. Will never use again
May 9 2017
Pros: Easy to pick up and drop off. Nice vehicle. Great customer service.