Reviews for Avis in El Paso
- All reviews 100%
Dec 3 2016
Great Customer Service
Pros: Our flight arrived after midnight (about 10 hours late) and they kept the office open for us so we could still get our rental car that night - the sales representative was sweet about it! Excellent customer service!
Nov 2 2016
Pros: The vehicle was comfortable, ample and it drove really well. Also really good customer service
Cons: Price was really high.
Sep 24 2016
Pros: Van was nice. Drop off was very quick. Except for a hiccup picking up the car, things went well.
Cons: We reserved our car from an Avis just outside of the airport for the Saturday afternoon when our plane landed. It would have been nice to know that this Avis location closed at noon (just before our plane landed)!!! Luckily the Avis agent at the airport was able to get us a comparable van at nearly the same price. that's a glitch that should be fixed in the future.
Jul 27 2016
Wrong license plate
Pros: Free upgrade to a fully loaded suv
Cons: I was stopped by state troopers because the license plate on the vehicle was registered to a trailer and not the suv, so they thought the suv was stolen. Imagine the situation I was in, then it was very painful to get another vehicle plus Avis tried to charge me more when I turned in the vehicle after my trip.