Reviews for Budget in El Paso
- All reviews 100%
Jan 16 2017
Pros: Not reliable company
Dec 4 2016
Pros: Nothing spectacular. It was fine. I cannot change the ratings above they all show 5 stars not by me automatically entered
Cons: I am handicap and I asked the person at drop off if they had a manner for me to get to the airline and he said you can walk IT's not that far, I do it all the time. He said they have wheelchairs inside, if you need one. (Seemed uninterested or concerned about my situation.
Nov 2 2016
My expierence was just ok
Pros: The second vehicle we received after an initial exchange was very comfortably to drive and was good on gas mileage.
Cons: The first vehicle we received had to be returned because it's bumper came off as we were driving on the freeway. When I called to ask for a different vehicle the customer service rep seemed a bit annoyed with me because she had to exchange the vehicle for me When returning the vehicle on time late Monday afternoon I was charged for am additional day of service because the vehicle was not checked in until the following day I had to call personally for a refund.
Nov 2 2016
Pros: Car was comfortable and drove well
Cons: I didnt get a notice to advise me that the vehicle i reserved was not available. We got another option at a higher price at the time of pick up. Also at the time of drop off the vehicle was not registered on the system causing an extra charge in my credit card.