Reviews for Budget in El Paso
- All reviews 100%
Apr 20 2017
Budget did not have a car ready for me
Pros: Nice follks, nice car
Cons: did not have my level of car ready... they said I would have ot wait 45 min to get it, or they would upcharge me and give me a higher level... First time in 30 years this has happened... NOt good customer service
Jan 16 2017
Pros: Not reliable company
Dec 4 2016
Pros: Nothing spectacular. It was fine. I cannot change the ratings above they all show 5 stars not by me automatically entered
Cons: I am handicap and I asked the person at drop off if they had a manner for me to get to the airline and he said you can walk IT's not that far, I do it all the time. He said they have wheelchairs inside, if you need one. (Seemed uninterested or concerned about my situation.
Nov 2 2016
My expierence was just ok
Pros: The second vehicle we received after an initial exchange was very comfortably to drive and was good on gas mileage.
Cons: The first vehicle we received had to be returned because it's bumper came off as we were driving on the freeway. When I called to ask for a different vehicle the customer service rep seemed a bit annoyed with me because she had to exchange the vehicle for me When returning the vehicle on time late Monday afternoon I was charged for am additional day of service because the vehicle was not checked in until the following day I had to call personally for a refund.