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Book Alamo car rentals in Albany

Thu 12/22 Pick-up
Noon
Sun 12/25 Drop-off
Noon
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Reviews for Alamo in Albany

  • All reviews 100%
8.2/10 Excellent
Based on 14 reviews
  • 7.0
  • 6.7
  • 6.0
  • 6.0

Recent reviews

Most recent
    3.6 Mediocre
    Full-size
    Nov 21 2016
    Retribution From Alamo!!!
    Pros: Nothing
    Cons: I rented a car in Albany, NY on November 7th. I was on an Emergency Trip to help my brother who has a brain tumor and didn’t know my exact plans so I rented it for a week and thought I’d drop it off at Newark. It turns out I then had to go to Florida to care for my parents who are in their late 80s. I ended up getting a flight from Westchester Airport 4 days early on Thursday Nov 10th. Upon dropping the car off I was informed the total bill would be over $600 and not the original $200. I was appalled and walked into the terminal to speak with the Manager Mark Hirsch. He was quite nasty and said there was nothing he could do. I asked him to contact the corporate office. The corporate office told him the Albany office would need to handle this. He called several numbers at the Albany office but was unable to reach anyone. He eventually sent an email to the Albany Manager and told me to expect a phone call. I never received any call. Upon arriving home last Thursday I then received a Fed Ex letter from your damage department claiming I had damaged the car. I did not damage the car. Your office claims I was told about the damage upon there return; I was not. It seems obvious to me this damage claim is a thinly veiled retribution.
    3.2 Mediocre
    Economy
    Sep 19 2016
    Rental of last resort
    Pros: Drop off customer service in Montreal (airport) was good, efficient.
    Cons: Slow customer service at Albany, NY (airport), no car options. Was given the smallest possible Economy category car, despite paying the higher rates for a different drop off. Driver's seat headrest was not in place (in the back seat), which is a security problem. Trunk barely fit a tote bag. Customer service on the phone was terrible; had to call twice to talk to someone. Finall spoke to someone only to get charged a whole day for returning the car 1.5 hours late (although the rental agreement listed an hourly rate)!
    10.0 Excellent
    SUV
    Sep 6 2016
    Pros: Great experience! I found ALAMO very professional.
    10.0 Excellent
    SUV
    Aug 28 2016
    Great suv , affordable price
    Pros: Very good experience

Where can I find Alamo car rentals in Albany?

737 Albany Shaker Rd, Alamo car rentals

Address

737 Albany Shaker Rd

Phone

+1 888 826 6890
Alamo
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