Reviews for Hertz in Albany
- All reviews 100%
Mar 18 2017
Pros: Easy pick up and return. Great rate.
Cons: Salesman a little pushy. I know its policy to try and upsell but he was just a little overbearing. Ins. and taxes cost more than rental fee.
Mar 7 2017
Pick up location deceptive..
Pros: Although I had specified the 3-letter airport code for the rental, turns out they quoted me a rate based on a different location requiring a $40 cab ride each way from the airport and the rate for on-airport pickup was higher. Although it makes sense for the rate difference they need to be honest about the available pickup locations and rates so customers know what they are getting.
Mar 4 2017
Great Price. Excellent experience
Pros: The pickup and drop off were so easy that I could hardly believe that I had not forgotten something.
Feb 14 2017
Ride at counter
Cons: I prepayment for an SUV because of snow storm. Guy at counter says can't rent you a car and sends me away. Had to pay double at Alamo.