Reviews for Hertz in Albany
- All reviews 100%
Sep 24 2016
Pros: Easy to rent . kayak & Hertz made it easy!
Cons: No issues
Sep 4 2016
Pros: Easy to deal with and rental agents went out of the way to please, plus the GMC Yukon was top notch way more then I expected for the price I paid.... Hundreds less the everyone else...
Cons: Nothing not to like
Aug 12 2016
Felt pressured for upgrade
Pros: The vehicle was clean and drove well.
Cons: I felt pressured to upgrade the vehicle by the clerk. He stated they were short on the type of car I had chosen and prepaid for. He kept trying to up-sell me to the point where I caved because I was running late.
Aug 1 2016
Beware Pick Up and Drop Off Times
Pros: Staff was great. Car was fine.
Cons: Reservation was for Saturday 1p pick up and Sunday noon drop off. There was no warning at time of booking online that I could not return the car on Sunday to this location. So I had to pay an extra fee to return the car elsewhere. It's not a huge deal, but it's annoying. Mostly because I would have made my reservation elsewhere, and saved a few bucks.