Reviews for Hertz in Albany
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Sep 5 2017
Had to rent off airport to save about $150/week
Pros: Nice car - worked well - great gas mileage. Glad we could save the money by renting off airport and then we were able to return the car at the airport which was much more convenient.
Cons: The offsite rental place was unattractive, gross bathroom and the salesperson was rather pushy - trying to sell us lots of extras that we didn't want.
Jul 28 2017
Pros: The staff really accommodated for our particular needs.
Jul 18 2017
Pros: The rental agent was helpful. The car was clean and right for what I needed.
Cons: To order the rental car months ago, I had typed in "Albany NY AIRPORT," and when I got to the rental counter found that the pick-up place was a HALF HOUR AWAY from the airport! That should have been made much more clear. Very frustrating after a 7 hour flight! Big hassle to cancel my pre-paid reservation and get a new, more expensive rental.
Jun 18 2017
Pros: much cheaper than at the airport, even after the pricey cab rides - and Hertz reimbursed for the ride TO the office !!!! Wow, didn't expect that; thank you
Cons: taxi was the only option. often not enough staff, and had to wait longer than expected