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10.0
Excellent customer service. Friendly staff. Expedient pickup and drop off.Reviewed Aug 19 2022
review from![kayak]()
2.0
The car was great, customer service was terrible and web site was out of date. I called the local number to reserve a shuttle as per the web site, but was transferred to call center. Three calls and three hours later I had been given false info, transferred, and hung up on. There is no shuttle and no local number. P/U location was a mall, but there were no signs for Budget. Wandered for thirty minutes before discovering that the office was inside the Avis office.Reviewed Aug 2 2022
review from![kayak]()
10.0
Easy check in. Easy pick up. Easy return. All time efficient as well.Reviewed Jul 31 2022
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6.0
Wheels were unbalanced and car wobbled.Reviewed Jul 24 2022
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2.0
Pick up took over 2 hours.. completely unacceptable and I will probably not use budget in the future for my rental car needs.Reviewed Jul 19 2022
review from![kayak]()
10.0
Staff was wonderful, car was perfect and great price.Reviewed Jun 24 2022
review from![kayak]()
10.0
It was an excellent car rental experienceReviewed Jun 24 2022
review from![kayak]()
2.0
This place sucks - waited over 3 hours, they didn't record the milage in and fuel out correctly (I have photos to prove it). The manager was dismissive and rude and the place is dirty (small pieces of trash littered in front of the counter area). This was the worst travel experience I've ever had and I will never book dollar again. Key take away: Take photos of everything (I mean everything) - milage, fuel, vehicle condition and the line that you have to wait in to get your rental cause otherwise dollar will question the validity of your claims.Reviewed Mar 15 2022
review from![cheapflights]()
4.0
Poor pickup experienceReviewed Mar 14 2022
review from![kayak]()
10.0
The car was exactly what we ordered, including 4WD. Both pick up and return were a breeze!Reviewed Feb 20 2022
review from![kayak]()
2.0
Horrible, the vehicle that I reserved wasn't available therefore they gave a useless Mitsubishi/lower class that I paid for. I feel that they cheated on me. I deserved some type of compensation, definitely. Feel free to reach out for more information Thanks H Joseph (518)596-5293Reviewed Feb 11 2022
review from![kayak]()
10.0
professional and friendlyReviewed Jan 21 2022
review from![kayak]()