Book Budget car rentals in Albany

Cons: I called to make a reservation. The place was hard to find. Once found, they informed me my debit card was going to be subject to a credit check. I have rented cars before with this debit card. No way this time! Cash and check were unacceptable. So I just drove my older car where I needed to go. If a credit check is a concern- call all the car rental places- make sure they're ok with just the debit card.

Cons: No instrucyion manual re basic controls/features like cruise control, lights, gas tank cover release to use after leaving pickup site.

Cons: EZ-pass was not reading properly, and we had issues at every toll because of this.

Cons: The interior of the vehicle reeked of POT.

Cons: Pick up and drop off process was bad. I was forced to buy gas in advance with the promise that it would be refunded when I returned the vehicle with a full tank of gas. Even though I returned the car with a full tank of gas, I was not refunded. I had to spend 30 minutes at the counter to get the refund.

Cons: Having to return with a full tank took some extra time that morning, and that was before an already early flight.

Cons: We were surprised that the engine turned off at stoplights. It would have been good to know that when we picked up the car.

Cons: I realize it was late, but no "once-over" with staff, so I was worried I would be held accountable for scratches on several parts of vehicle - I wasn't. No handbook in the car, so took a while to figure out some important features. Also, low tire pressure light was on when I got the car, so I had to stop and put air in the tires.

Cons: Na

Cons: The waiting time was over a hour with one worker and he was lacking efficiency and energy

Cons: Be sure to explain whether ezPass is activated.

Cons: Sad

Cons: The rear and side view mirrors did not have the function to dim the headlights of other cars at night, which was bothersome.

Cons: Long wait for pickup. Not well run.

Cons: I had a Credt Card to put the car on, it was a brand new card and did not have my name on it. the Sr at the counter asked me for another card and I shared a couple of cards and he ran them, none got through and I told him I would pay them off with my banking app, he told he that the reservation was canceled and I could not rent from Budget anymore for the next 24 hrs or so. I went to the competition and rented it there, they even offered to match the price and gave me a free upgrade. None of ould happened if I had the Sir at the counter notify me before hand the credit card policy so I could make the neccessary arrangements.

Cons: Signs on return were blocked by Enterprise and return garage far too tight & poor lighting in Albany Airport. Tires were low profile and dry road performance style (New Jersey plates). For a Northeast winter with snow/ice...seemed like a poor choice by Budget unless they are baiting customers for a higher chance of accident.

Cons: This was terrible....

Cons: The smell of smoke in the vehichle

Cons: Car needed interior cleaning

Cons: I would have liked to have been told that I didn't need to buy the tank of gas or that it could have refunded to me bc my trip was so short but that info was not provided to me.

Cons: Nothing went wrong with the experience with the process of renting the car.

Cons: XM only played one pop channel

Cons: Immediately after leaving on the trip the tire light came on. The tire had a nail in it. We had to replace the tire after many calls to Budget. This added hours to the trip and cost a hotel room and a tire. When Budget was called they were of no help. After taking things into our own hands with AAA and Walmart, we were on our way. The van was filthy, with bloody tissues in the pockets, cupcake wrappers in the van. Where we picked it up in an airport parking garage it was dark and you could not see well enough to see these.

Cons: It took me a full hour and 10 minutes waiting on line on a Saturday morning to get my car. There was one employee on duty, and he would walk people out of the Sears and disappear into the parking lot, The cars had not been washed and he was literally taking each car to be washed before handing over the keys, leaving everyone on line dumbfounded. When it was my turn - sounds cliche but I was literally late for a funeral - so I took it without cleaning but it was so filthy that at dropoff they wanted to document that I had received it like that. They did not brief me on their charges for NOT removing the EZpass or for fuel refill costs. On top of that, they had moved and Google Maps still showed them at their old location in the same area. Almost no signage nearby alerts you to where they now are, Had to ask several people just to find the counter.

Cons: location wasn't very clean, I noticed they were moving to a different space and that would help, their location when I piked up had tires all over and a mechanic shop in the back...at first I wasn't sure if I was in the right place.

Cons: Local office staff in Albany (at Sears) was utterly incompetent in every imaginable way.

Cons: When we went to pick up our rental that we had reserved from kayak, the girl behind the counter put all my info in and the system would not let it go through. She informed us that they just had an update the night before and that there was no one she could call to help (her manager left her phone at work). There was nothing wrong with my card, ssn, or license I gave her. This was at 6am at the Albany, NY airport. We had to get to the GSP airport in South Carolina within the 24hour rental period. Since I nor my husband use any major credit cards, there was no other option than using the bank card that would not go through for whatever reason (I contacted my bank when they opened at 7 and they said nothing was wrong with the account). We ended up having to contact my Grandmother to come all the way back to the airport (we were in NY for my Grandfather's funeral) so she could pay using her major credit card and then adding me as a driver. By this time it was 730am. By this time my Husband was pretty frustrated about the whole thing. And we were dealing with a different guy behind the counter that had just got to work at 7 (Phil). Phil was not very patient or professional behind the counter. When we finally paid with my grandmothers major credit card he didn't even give us till the next day at 730am for the rental. He left it at the original reserved time of 6am. Because of that we ended up taking the car back to SC at 2 in the morning rather than just taking it home and returning it in the morning because we weren't sure we could be up by 530am to take it back by 6. Also the cars maintenance light and change oil light was on the whole time.

Cons: I liked everything about this vehicle