Book Budget car rentals in Albany

Reviews for Budget in Albany

Recent reviews

Traveler rating

Excellent

44

Good

18

Okay

16

Mediocre

19

Poor

0

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car was cleannext day

get the carcar smelled

car availablecustomer service

returned the carcredit card

friendly staffnever rent

pick up and dropcar was dirty

8.0

Pros:Ease of return at New Bedford Airport.Cons:Half-hour or more wait at understaffed Budget pickup in Albany.Reviewed Aug 22 2017

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4.0

Not very goodCons:Long wait for pickup. Not well run.Reviewed Feb 14 2017

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8.0

Cons:The e-z pass did not work consistently. I informed them of this at drop off and that I missed a toll due to that and not being able to back up to payReviewed Jan 26 2021

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8.4

Phone customer service was terriblePros:I got different answers at different times I called. They would not call the location and would not let me call them and gave in correct info and were rude.Reviewed Aug 9 2016

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4.8

Pros:Nice minivan but not an equivalent to a Chrysler T&C as advertised. Budget did take money off the rental for our grief.Cons:Immediately after leaving on the trip the tire light came on. The tire had a nail in it. We had to replace the tire after many calls to Budget. This added hours to the trip and cost a hotel room and a tire. When Budget was called they were of no help. After taking things into our own hands with AAA and Walmart, we were on our way. The van was filthy, with bloody tissues in the pockets, cupcake wrappers in the van. Where we picked it up in an airport parking garage it was dark and you could not see well enough to see these.Reviewed Aug 9 2016

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10.0

Pros:Very very comfortableCons:I liked everything about this vehicleReviewed Oct 15 2015

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8.0

Pros:very quick check-out and returnsCons:first car I was given had broken A/C, so I had to go back in to request another, but it was a fairly quick processReviewed Jul 10 2017

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6.0

Pros:Speed of transactionCons:Signs on return were blocked by Enterprise and return garage far too tight & poor lighting in Albany Airport. Tires were low profile and dry road performance style (New Jersey plates). For a Northeast winter with snow/ice...seemed like a poor choice by Budget unless they are baiting customers for a higher chance of accident.Reviewed Dec 19 2016

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9.6

Albany tripPros:The service was quick and friendly. I didn't feel pressured into adding extra costs to my rental.Cons:I would have liked to have been told that I didn't need to buy the tank of gas or that it could have refunded to me bc my trip was so short but that info was not provided to me.Reviewed Oct 10 2016

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2.0

Cons:SadReviewed Feb 19 2017

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9.2

Pros:Great vehicle and service.Cons:Be sure to explain whether ezPass is activated.Reviewed Feb 20 2017

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2.0

Cons:Charged insurance , rental company had additional charges for younger driver, did not rent was charged insurance demand refund. Called and received message office closed.Reviewed Sep 14 2019

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More

• 8.3 /10Enterprise Car Rentals at Albany
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• 7.6 /10Hertz Car Rentals at Albany
• 8.6 /10Alamo Car Rentals at Albany

• Has the Budget rental car policy in Albany changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• How much does it cost to rent a car from Budget in Albany?

  On average a rental car from Budget in Albany costs $68 per day.

• What is the most popular rental car from Budget in Albany?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Budget in Albany.

• How many car rental locations does Budget have in Albany?

  Budget has 2 rental locations in Albany. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Albany Intl airport (ALB)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Albany Intl airport (ALB)?

  Yes