Book Enterprise car rentals in Albany

Noon
Noon
Compare vs. KAYAK all | none

Reviews for Enterprise in Albany

  • All reviews 100%
8.9/10 Excellent
Based on 28 reviews
  • 8.6
  • 8.5
  • 8.0
  • 7.9

Recent reviews

Most recent
    7.2 Good
    Economy
    Mar 14 2017
    Pros: The car worked well. The staff were nice and made pick up and drop off easy.
    Cons: There were a lot of charges beyond the advertised daily price that were either disproportionately high or didn't make sense. Dropping a car off at a different location results in a $130+ fee (this is if you tell enterprise before hand. It is probably higher if you don't). It was cheaper for me to rent from Thursday to Monday than from Saturday to Monday.'
    6.8 Good
    Premium
    Mar 7 2017
    Pros: I liked the final price and the choice of car.
    Cons: The pickup location listed on the itinerary was not the pickup location. It was the Enterprise gated lot where the inventory is kept, a mile away. The literal hike back to where I knew the Enterprise booth was at the airport (at a completely different address than was listed on my itinerary), was a complete waste of my time. I have had to take shuttles about a mile away from the airport in different locations to pickup rental cars in the past, so the initial directions taking me past the airport did not seem out of the ordinary for pickup at first. Once finally at the counter, the sales rep tried to tell me the insurance I could opt for at $9/day was $14/day. I had it right on the paper print out but he acted "surprised." I am smart enough to know that this was an attempted upsell. I am also aware that you do not even need this insurance, so I asked him to forget it all together. Then I was told that the car rate was going up because of this. Which annoys me. 1.) Because my rate was booked independent of the insurance I hadn't opted into yet, and 2.) Because this was Saturday morning. I was taking a car off his hands for the weekend that would otherwise badly affect his numbers. I almost cancelled all together because of this until miraculously I rented an upgraded car for a discounted rate (that was still an upsell for him) after explaining I know how this works. Way too much BS to go through especially when surrounded by other car rental services in the airport who are also trying to get rid of cars over the weekend. The lines at the other desks were the sole reason I rented with Enterprise.
    10.0 Excellent
    Economy
    Jan 15 2017
    Excellent customer service and value for the price
    Pros: Received a free upgrade as my vehicle class was sold out Free pick-up to the agency Personable staff that actually treat you like a 'person' not solely a 'customer'
    Cons: N/A
    10.0 Excellent
    Intermediate
    Jan 4 2017
    Pros: The staff were great. Helpful and professional.

Where can I find Enterprise car rentals in Albany?

900 Central Ave, Enterprise car rentals

Address

900 Central Ave

Phone

+1 518 453 6222
Enterprise