Reviews for Enterprise in Albany
- All reviews 100%
Oct 26 2016
Rental Team was Great
Pros: The Enterprise staff was extremely helpful, friendly and jovial. They gave me an upgrade to an SUV.
Cons: The place was super busy when I arrived to pick-up the car so there was a slightly longer wait than usual. A prior renter of the car I had must have smoked in it. When the fan was on there was a faint smell of Cigarette or more likely cigar. There were two empty bottles under the seats (OJ and Gatorade)
Oct 10 2016
Why do You keep sending surveys after I already fi
Pros: My quick pick up due to a phone I placed prior to coming.
Cons: The vehicle its self. I asked for a economy car and was offered a camera for $10 extra a day, an SUV, which I declined both to be give the Chevy bubble. Wasn't thrilled but I drive a jeep so I didn't think it'd be that bad but I do not prefer it, that is for sure!
Oct 9 2016
Pros: How quick I was able to leave with the vehicle after calling and letting them know I was in a hurry.
Cons: The vehicle its self wasn't my favorite. I had wanted a car. I drive a jeep so I didn't think it'd be that bad but it was like a bubble.
Oct 4 2016
Pros: The people were friendly. Once at the location getting the car was quick. The car was nice.
Cons: No transportation provided from the airport. It cost me an additional $53 to get a cab. Never again!