Reviews for Avis in Albany
- All reviews 100%
Jul 17 2017
Pros: Did not have the car I reserved so I was "upgraded" to an SUV (Santa Fe) which was okay but disappointing
Cons: The car was not cleaned very well.
Jun 14 2017
Cons: Unprofessional setting. Dirty. Only one worker. Worked very slowly. Van we rented wasn't available. Took worker 15-20 of us waiting to bring us a dirty, smelly alternate vehicle. Exterior dirty. Bug juice all over windshield. Interior dirty. Smell was overwhelming. Old cigarettes smoke trying to be covered up with strong, obnoxious, sickening citrus smelling freshener. Granddaughter was made ill by smells in vehicle.
Feb 26 2017
Cons: All was great
Oct 3 2016
Pros: Customer service was great.
Cons: Selection was only okay.