Alamo Car Rentals in Charleston from $21/day

5.2 Okay

Economy

Apr 25 2017

Pros: Price and shuttle driver friendliness

Cons: Everything else! Facility old and not near airport. Parking lot horrible. Limited selection of dirty cars. No check-in or check-out procedures like other carriers. Won't use them again

9.6 Excellent

Full-size

Apr 10 2017

Nice car, strange deposit and refund process

Pros: Camry one way rental was very nice. Fairly priced.a rental deposit hold of $200 was placed on my credit card, to be refunded upon return of car. At the return location, none of three agents could refund the deposit. I had to go back to rental location to have this adjustment.

Cons: See above

4.8 Okay

Intermediate

Apr 6 2017

Cons: The car reeked like a cigarette smoker

10.0 Excellent

Economy

Apr 1 2017

Excellent customer service and upgrade

Pros: While we were surprised that the car was located quite far offsite, it actually worked out perfectly. The shuttle drivers were friendly and informative and it saved time in the return. I was offered an upgrade to a beautiful new car that was very fun to drive.

Cons: No negatives at all

10.0 Excellent

Standard

Mar 30 2017

Alamo Rocks!

Pros: The most friendly people ever. Picked me up at the airport, gave me an amazing deal and a brand new car. Go Alamo! You can't beat their rates.

4.0 Mediocre

Intermediate

Mar 26 2017

Pros: Value although they did not have the car requested or advertise

Cons: Too far from airport, closes at 5pm should have been told when I took out the car that I should return to airport wasted over half hour and had to rush to gate

4.0 Mediocre

SUV

Mar 17 2017

Cons: Alamo is 15 minutes from the airport.

9.2 Excellent

SUV

Mar 2 2017

Pros: Friendly service.

Cons: Unclear as to where I was supposed to wait for pick up at the airport. I waited in the wrong spot and had to run after the van to be picked up.

10.0 Excellent

Economy

Feb 26 2017

Pros: Fast and Friendly

2.0 Poor

Standard

Feb 22 2017

Nada

Pros: I liked the price they quoted me.

Cons: I didn't like that the shuttle never materialized, despite my calling customer service twice, being transferred twice to the "local agent", who never picked up. I went to the National desk and they had me in a car in 5 minutes. Literally.

10.0 Excellent

Standard

Feb 6 2017

Awesome

Pros: Fast and easy pickup/dropoff

10.0 Excellent

SUV

Jan 15 2017

Pros: Employee was wonderful and helpful, car was clean and ready to go in a very short time!

6.0 Okay

Economy

Jan 7 2017

Pros: They got me into the shuttle to the agent and then told me they had no cars for me. Sent me to Enterprise

10.0 Excellent

Standard

Jan 3 2017

Pros: Very fast service and I received an upgrade when my original car size was not available.

9.2 Excellent

Economy

Dec 27 2016

Pros: Liked the ease of pick up and price. The car was in good shape and very good on gas.

Cons: The cars all smelled too strongly of cleaning fluid. I wiped mine down and was able to open the windows while driving for several days, but perhaps, this rental place could use something less powerful.

10.0 Excellent

Full-size

Nov 25 2016

Great Experience

Pros: Received a hybrid Ford Fision virtually brand new. Very clean and fuel efficient for my trip to PA from SC. Customer service was great, very friendly employees. The price for the rental was unbeatable.

8.4 Excellent

Intermediate

Oct 11 2016

Pros: Reasonable rate for one way rental

Cons: Inside of windshield needed to be cleaned and took a while to get checked in. The reservation was cancelled or lost but quoted rate was honored.

2.0 Poor

Full-size

Sep 30 2016

They never showed up! Left us on the curb! Will n

Cons: Very poor customer service.

10.0 Excellent

Compact

Sep 19 2016

Quick and easy!

Pros: First place I've ever rented from where it didn't take me 15+ minutes to get a car. Very quick process to get the car and it was so much more affordable than everywhere else. Car was clean and ready to go. No wating.

2.0 Poor

Economy

Sep 12 2016

charleston alamo closes at 2pm

Cons: The Charleston Alamo closes at 2pm but this was not indicated anywhere on the reservation, so I wasn't able to get my car. It never occurred to me to check the hours of a business on a weekday afternoon.

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