Reviews for Alamo in Charleston
- All reviews 100%
Apr 25 2017
Pros: Price and shuttle driver friendliness
Cons: Everything else! Facility old and not near airport. Parking lot horrible. Limited selection of dirty cars. No check-in or check-out procedures like other carriers. Won't use them again
Apr 10 2017
Nice car, strange deposit and refund process
Pros: Camry one way rental was very nice. Fairly priced.a rental deposit hold of $200 was placed on my credit card, to be refunded upon return of car. At the return location, none of three agents could refund the deposit. I had to go back to rental location to have this adjustment.
Cons: See above
Apr 6 2017
Cons: The car reeked like a cigarette smoker
Apr 1 2017
Excellent customer service and upgrade
Pros: While we were surprised that the car was located quite far offsite, it actually worked out perfectly. The shuttle drivers were friendly and informative and it saved time in the return. I was offered an upgrade to a beautiful new car that was very fun to drive.
Cons: No negatives at all