Book Enterprise car rentals in Charleston

Pick-up
Noon
Drop-off
Noon
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Reviews for Enterprise in Charleston

  • All reviews 100%
8.1/10 Excellent
Based on 16 reviews
  • 8.7
  • 8.7
  • 6.9
  • 7.3

Recent reviews

Most recent
    6.8 Good
    Economy
    Sep 19 2016
    Terrible service-- do not rent at Charleston airpo
    Pros: The car (once we got it) was great--clean, drove well. No complaints with the car itself.
    Cons: Customer service was terrible. We reserved the car in advance, went to the counter once we arrived, and the service representative told us to go outside to get the car, but they were backed up and it might be a 15 minute wait. He then encouraged us to walk around or grab a coffee before going outside. We did that and went outside only to find that we were not actually in the queue for our car. We had no idea that our payment and check-in inside did not automatically add us to the queue. What kind of crazy system do they have that makes you check in twice and hand a piece of paper to a guy outside in a tent? The guy inside did not manage expectations well at all. He was telling people "10-15 minutes wait" when it was actually closer to an hour wait. He admitted that he couldn't tell people it was an hour wait because they might choose another service. They were backed up on servicing the vehicles, but most of us in line doubted they even had the cars on site. Because they could not manage expectation properly, everyone was furious and complaining and it was a terrible way to start our vacation. I have only ever rented from enterprise in the past, and after this experience I will never rent from them again. Avoid this company at Charleston airport!!!
    10.0 Excellent
    Economy
    Sep 8 2016
    Pros: Great car, great rate.
    10.0 Excellent
    Intermediate
    Sep 5 2016
    Enterprise staff are very accomodating
    Pros: Customer service the quality of my KIA rental minican.
    Cons: Na
    10.0 Excellent
    Economy
    Aug 26 2016
    Pros: I messed up my reservation and they were so helpful, got me a car and a free upgrade. Thank you Jim!!!

Where can I find Enterprise car rentals in Charleston?

2440 Savannah Hwy, Enterprise car rentals

Address

2440 Savannah Hwy

Phone

+1 843 766 5160
Enterprise
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