Book Hertz car rentals in Charleston

Cons: the car did not have wiper fluid

Cons: The car itself had little get up and go abilities and had a really slow excelleration.

Cons: Reserved a small SUV but had to wait an hour for the car, a Hyundai Santa Fe, to be ready. Once it arrived the car was reasonably clean though it did have a good sized stain on the driver's seat. Also my family and I found the seats to be very uncomfortable.

Cons: Hertz did not have the car rental available at the time of our reservation. The manager also refused to upgrade our rental at no cost to us despite the fact it was their fault for not having an available vehicle for us. Our reservation was cancelled after an hour of our scheduled pickup and we received no compensation from hertz other than the cost of our original reservation.

Cons: I realized to book ahead and go up a level for comfort and ease.

Cons: The location is a bit off the beaten path. I had a car reserved but when I got there they didn't have one for me. I had to wait for someone to return one.

Cons: I knew that the pick up was not at the airport but assumed there would be a shuttle to Hertz off site in Charleston. Not having a shuttle to rental company from airport was very annoying. The taxi costs to pick up car greatly increased cost to get car. Greatly overshadowed all the good.

Cons: Got a car that smelled of smoke especially when a/c was on (which was all the time in SC). Took the car back next day. Service folks swapped out the car for a replacement car. Second car smelled as bad as first. Asked if I could switch to a smoke- free car like I ordered, but was told there were no other cars available. Had to keep the car and finish out my trip. Drove with the windows open and the AC on the whole time. Was a total misery. Never again Hertz.

Cons: Pick up was a mess. Long lines, confusion. Hertz wasn't ready for number of renters.

Cons: The parking lot in the CHS airport needs to be re paved, a little difficult rolling your suitcase on it.

Cons: We relocated to Mount Pleasant and I needed to ship my car from New York (I wasn't given a set delivery date/time). When we arrived at the airport, the service at pickup was very slow and the car wasn't ready. I was told that a larger vehicle may be quicker and I accepted that option but it meant that I would be getting charged $20 more per day. I also needed to extend my rental by 2 days and the extended rate was $35 higher per day than the originally booked rate and the only explanation that I received was, 'that's what the computer is showing'. When I needed to extend my rental by a 3rd day, I was told that the rate would stay the same at the higher charge and the reason was, 'because that's what the computer is showing'. When I asked if I could drop the vehicle at the Mount Pleasant location I was told that there would be a $25 charge and when I asked the supervisor if it could be waived, they said, "that's not possible." A lot of this inflexibility was primarily due to the fact that I had pre-paid but I was never told that this would greatly limit my options. I won't be using Hertz anymore.

Cons: The car could have been cleaner, but it was not terrible

Cons: LOTS of unexpected fees. Returned car with a full tank of gas and clean (needed a quick exterior wash and vacuum) but still got charged $53 from the deposit. Ended up paying double the expexted cost.

Cons: Huge additional charge for return to another office even though within same city!!!

Cons: Location not the best; with traffic, an hour from our home. Vehicle had just been returned within an hour of our pickup. We had to wait for a "Quickie Clean" and it was a quick clean. The windshield was heavily corroded that later had to clean with a solvent. Drop off was via Drop Box; during a pouring down rain. Message came on in vehicle that it required maintenance - probably due to the quick turnaround. I called the help line and they indicated that the vehicle required a G&O change and they told me to just return it to the drop off office at the end of our trip.

Cons: We just finished our trip in Charleston. It's a beautiful city. We were pretty disappointed when I walked up to the hertz counter in the airport and they informed me that my rental location was 10miles from the airport. I'm sure this is mostly my fault for not googling the address before renting. This rental location was not convenient and I wouldn't recommend it to anyone traveling through Charleston airport. Separately, the wait time when I went to pickup and drop off was surprisingly pretty long. It took about 30 minutes to pick up the car and about 15 to drop it off. I think they were a little understaffed.

Cons: Rudest desk agent at Charleston airport. I booked a mini van and they didn't have any when I arrived (even though I heard them give the person in front of me an 'upgrade' from an SUV to a minivan). When I challenged them they said that the SUV was an upgrade on the minivan?! We were in a rush so had to take the vehicle and checked online later to find minivan $10-15 per day more than the SUV. SO got a worse car than I paid for. Desk agent was the rudest person I've met in a long time and had to wait in a queue for over 45mins. Will never use Hertz again.

Cons: You made the reservation for the wrong location. I wanted to pick it up at the airport, but you had scheduled pickup for another location somewhere in the Charleston area. Fortunately, they had an extra car at the airport, so things worked out.

Cons: Unable to change the location of car pickup and drop off. Customer service reps were unable to help in any way. Car was not clean or very good. Get what you pay for, will not be using Hertz again

Cons: Thought I looked airport location. I booked a location a few miles away that had already closed. They wouldn't honor my reservation or try and accommodate me.

Cons: The POS car had no backup camera nor bluetooth. In these days and laws, no car should be rented without these features.

Cons: I specifically asked if I could return the car early and was told yes. HOWEVER, I was not told that the return location had different hours than the pick up location. The return location closed at 1:00 on Saturday and was closed on Sunday. When I called the 800 number, I was charged an additional $100+. I would have chosen abother return location if I had known. NOT HAPPY!

Cons: Needed more staff. The line was long and took forever!

Cons: I searched the airport code as a destination in search criteria. Unknown to me, Kayak gave me an offsite place that I was informed of at the airport Hertz counter. The wait at the counter was over 45 minutes so that when I got to the counter, the offsite location was closed and I was forced to rent a car at the airport for over double the original price. I will never use Kayak again. Be warned when they serve you up a "value."

Cons: Pick up line was long and slow. Only one agent while other seemed to be walking in and out of back room but not serving customers. At drop off "computer was down"...

Cons: Side view mirrors seem to have been wiped with a solvent that ruined the glass and distorted any reflected images. No amount of cleaning corrected the finish. Just carelessness on the part of whomever maintains the vehicles.

Cons: Locking system engaged while the vehicle was running and key in center console. I.e., we got locked out of the running car. Had to call AAA. That is NOT supposed to happen.

Cons: Car was dirty and REEKED of cigarette smoke. we drove around with the windows open, and it still smelled like we where 3 pack a day smokers every time we got out of the car. My wife has asthma, and this exaggerated it. completely unacceptable.

Cons: A better system on picking up the car and repainting on the returning area.

Cons: Pickup was exceptionally long at Charleston airport ... only one agent assisting customers even after line was 20-25 people long. Took about 45 minutes...

Cons: Nothing

Cons: I was told the wait time for a car was 20. It was an hour. And then they offered an economy or minivan.

Cons: Service person was inattentive .... then they wouldn't take debit card Which had already been charged the amount. said I needed credit card which I didn't have .... so I didn't get the rental but my card is still charged ....why the heck would I use kayak again ..OR HERTZ ... NEVER !!!!!!!....

Cons: Long wait to get the car. All of the people in line had reservations, so I would have expected Hertz to staff accordingly.

Cons: Nothing

Cons: I did not like the amount of time I had to wait in line to get my car because there was only one person working the counter at the time I wanted my car.

Cons: Older car that was pretty tired.

Cons: Pick up took forever, car had a lot of dents and was clearly pretty beat up, and inside was stained and had a strange smell. Just not the level of quality I expect when renting a car through a major car rental company.

Cons: We could not lock the car (rear left door always open therefore we could not secure the care). The same door would not open from the inside which was a hassle and safety issue. Will be seeking some compensation when we receive the Hertz evaluation Mark Van Brunt

Cons: I had booked the vehicle way ahead of time. They didn't have the car I had booked so they upgraded (which was fine) but they didn't have the vehicle cleaned and ready. They did a very quick clean up job but there was still old popcorn and crumbs behind the seats. I needed to keep the vehicle for an extra 3 hours which should have not been a problem since Hertz rents vehicles for a 24 hour period so I, technically, had paid for the vehicle until 10am the following morning but when I called to let them know they added $10 to my bill (charge for a 24 hour rental was $19.95 so $10 was ridiculous for not quite 3 more hours especially since the place was closed so would not have been renting the vehicle again anyway until the following morning.

Cons: Rental was for an offsite location (not airport) that had already closed. Unable to rent from Hertz counter at airport due to cars completely booked. Other rental car companies also completely booked...stranded at the airport. Hertz customer service via 800 number was confused and unable to assist in any way. Never again.

Cons: The office was short staffed so they didn't clean our car until we were there to pick it up.

Cons: We waited 90 minutes in line for our rental, when we dropped off they had no record of the rental and spent 30 minutes back in line

Cons: We ended up paying alot for a little car, poor options. We even decided to turn the car back in and rent at the neighbouring company to save a bunch of $$$. We were renting from the other company when a lady was upset with Hertz because her car ended up being more expensive at the counter than what she was quoted originally.

Cons: Jay was of great help

Cons: Huge wait to time when we picked up our car, despite having a reservation and having partially pre-paid.

Cons: The car stunk of cigarettes. I had to drive around with the windows open for the fist day.

Cons: Rental Car was a bit further away on the row of cars but within walking distance.

Cons: Line at the counter

Cons: (1) Computer problems extended my time onsite (2) Car smelled like cigarettes (3) External scratches/dings everywhere - is there a point to writing up every single scratch when the car has so many that I can't count them all? (4) back tires had low pressure and the Hertz employee knew - tire pressure sensor was going off the entire time I had the car

Cons: The car did not have cruise control.

Cons: Location of facility in relation to airport. $9.99 a gallon if vehicle not brought back full. No cruise control.

Cons: The car was very bad. Its key wasn't working properly.

Cons: Car mirrors were very dirty. Otherwise everything was fine.

Cons: Hertz changed reservation to an off airport location without transportation from airport and then charged $50.00 for reservation cancellation! Total scam , never Hertz again!

Cons: Keys were given to me and then the agent said, "You are number 92, and your car is out there." "Out there" was in the dark, it was raining, and there was no one to show me the basics of the car. Once I found the lights, the seat adjustment lever, etc. all was well, In all my years of rentals, no agent has ever failed to escort me to the car and explain basics. I was not impressed.

Cons: The pickup location that was advertised as "at the airport" was in fact 8 miles away. This cost us a $40 cab ride to the location which was almost half of the cost of the rental car. We were able to use Uber on the way back which was only $15, however the unexpected cost was more than half of the rental cost.

Cons: The car was clearly not cleaned when I received it, but I was in a hurry and did not have time to remedy this issue. It smelled like cigarette smoke, had ashes ok over the dashboard and even burn marks on the roof of the interior!

Cons: Our phones died half way though our trip with GPS running. Unfortunately, the power stations in the car didn't work.... SO we had to go buy a map and manually navigate the entire way in the middle of the night.

Cons: Little older car

Cons: When we picked up the csrmel it was dirty on the inside and out. Didn't want to waste time going back it wIthaca my kids. But car was gross

Cons: No issues

Cons: Kayak should specify that this rental location is NOT at the airport. We had to pay over $20 for a taxi to this Hertz location. There is a Hertz counter at the airport and we weren't able to utilize them. It was a little frustrating.

Cons: The attendant for Hertz at Reagan airport wouldn't allow me the option to leave and fill up the car tank. When I asked her how much it was for having Hertz fill up the tank, she ran my credit card, handed me the receipt and told me $9.99/ per gallon and said its too late to fill it up myself since she already charged me. I was able to call Hertz's 800 number and receive a "one time courtesy" refund for part of the charge which totaled $50.

Cons: nobody there

Cons: hertz was closed at 5:00 am

Cons: The vehicle tended to bear to the right a bit when driving, but I think a quick check to the vehicle would fix it. It also had 33,000 miles on it. Nothing to do with Hertz, but when you book with Kayak, they should include insurance options, so you are not too surprised when you pick up the car.

Cons: I had rented that car Toyota.they give hyundai.