Book Hertz car rentals in Charleston

Thu 8/24
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Fri 8/25
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Reviews for Hertz in Charleston

  • All reviews 100%
7.8/10 Good
Based on 158 reviews
  • 7.3
  • 7.1
  • 6.3
  • 6.9

Recent reviews

Most recent
    4.8 Okay
    SUV
    Aug 14 2017
    bait and switch
    Pros: My biggest complaint is that I put in Charleston Airport for the seach parameters , and booked and pre paid with hertz based on a pick up and drop off at the airport. When I get to the airport counter, the kid at the counter tells me that " this happens a lot, you are actually booked at our off site hertz location that is 5 miles away". Since I had prepaid, I had no recourse. he could not help me rebook, told me even though I was standing in front of him I had to go online to book. Also, since i prepaid, He could not refund me . so, my only recourse other than getting angry was to pay for an uber to the other location to get the car I had reserved. I also had to do this on the date of departure.
    6.0 Okay
    SUV
    Aug 8 2017
    Pros: The customer service rep was great. Extremely friendly and kept us informed while we waited for our car to be ready
    Cons: Reserved a small SUV but had to wait an hour for the car, a Hyundai Santa Fe, to be ready. Once it arrived the car was reasonably clean though it did have a good sized stain on the driver's seat. Also my family and I found the seats to be very uncomfortable.
    2.0 Poor
    Economy
    Aug 7 2017
    hertz did not have the rental car available
    Pros: nothing
    Cons: Hertz did not have the car rental available at the time of our reservation. The manager also refused to upgrade our rental at no cost to us despite the fact it was their fault for not having an available vehicle for us. Our reservation was cancelled after an hour of our scheduled pickup and we received no compensation from hertz other than the cost of our original reservation.
    10.0 Excellent
    Intermediate
    Aug 4 2017
    Saved the day!
    Pros: Flight was delayed over 7 hours and didn't arrive at the airport until after 1am, but they waited even though they closed at 12:30 to make sure I got my car. Excellent service!

Where can I find Hertz car rentals in Charleston?

3025 Ashley Town Center Drive, Hertz car rentals

Address

3025 Ashley Town Center Drive

Phone

+1 843 573 2147