Reviews for Hertz in Charleston
- All reviews 100%
- 6.3
- 6.6
- 6.0
- 6.9
Recent reviews
Most recent
5.2 Okay
Economy
Aug 9 2016
Frustrated but at peace
Pros: The people at the Hertz rental office were really nice and helpful.
Cons: Kayak should specify that this rental location is NOT at the airport. We had to pay over $20 for a taxi to this Hertz location. There is a Hertz counter at the airport and we weren't able to utilize them. It was a little frustrating.
8.0 Good
Intermediate
Jan 11 2016
Pros: Fast drop-off, no fuss.
5.2 Okay
Economy
Dec 31 2015
Great start but bumpy end
Pros: The car had bluetooth and decent gas mileage (Toyota Corolla) and I was able to book the rental the night before after a canceled flight with no problems.
Cons: The attendant for Hertz at Reagan airport wouldn't allow me the option to leave and fill up the car tank. When I asked her how much it was for having Hertz fill up the tank, she ran my credit card, handed me the receipt and told me $9.99/ per gallon and said its too late to fill it up myself since she already charged me.
I was able to call Hertz's 800 number and receive a "one time courtesy" refund for part of the charge which totaled $50.
6.0 Okay
Compact
Dec 31 2015
drop box after hours
Pros: nobody there
Cons: nobody there