Book Hertz car rentals in Charleston

Cons: I specifically asked if I could return the car early and was told yes. HOWEVER, I was not told that the return location had different hours than the pick up location. The return location closed at 1:00 on Saturday and was closed on Sunday. When I called the 800 number, I was charged an additional $100+. I would have chosen abother return location if I had known. NOT HAPPY!

Cons: Needed more staff. The line was long and took forever!

Cons: I searched the airport code as a destination in search criteria. Unknown to me, Kayak gave me an offsite place that I was informed of at the airport Hertz counter. The wait at the counter was over 45 minutes so that when I got to the counter, the offsite location was closed and I was forced to rent a car at the airport for over double the original price. I will never use Kayak again. Be warned when they serve you up a "value."

Cons: Pick up line was long and slow. Only one agent while other seemed to be walking in and out of back room but not serving customers. At drop off "computer was down"...

Cons: Side view mirrors seem to have been wiped with a solvent that ruined the glass and distorted any reflected images. No amount of cleaning corrected the finish. Just carelessness on the part of whomever maintains the vehicles.

Cons: Locking system engaged while the vehicle was running and key in center console. I.e., we got locked out of the running car. Had to call AAA. That is NOT supposed to happen.

Cons: Car was dirty and REEKED of cigarette smoke. we drove around with the windows open, and it still smelled like we where 3 pack a day smokers every time we got out of the car. My wife has asthma, and this exaggerated it. completely unacceptable.

Cons: A better system on picking up the car and repainting on the returning area.

Cons: Pickup was exceptionally long at Charleston airport ... only one agent assisting customers even after line was 20-25 people long. Took about 45 minutes...

Cons: Nothing

Cons: I was told the wait time for a car was 20. It was an hour. And then they offered an economy or minivan.

Cons: Service person was inattentive .... then they wouldn't take debit card Which had already been charged the amount. said I needed credit card which I didn't have .... so I didn't get the rental but my card is still charged ....why the heck would I use kayak again ..OR HERTZ ... NEVER !!!!!!!....

Cons: Long wait to get the car. All of the people in line had reservations, so I would have expected Hertz to staff accordingly.

Cons: Nothing

Cons: I did not like the amount of time I had to wait in line to get my car because there was only one person working the counter at the time I wanted my car.

Cons: Older car that was pretty tired.

Cons: Pick up took forever, car had a lot of dents and was clearly pretty beat up, and inside was stained and had a strange smell. Just not the level of quality I expect when renting a car through a major car rental company.

Cons: We could not lock the car (rear left door always open therefore we could not secure the care). The same door would not open from the inside which was a hassle and safety issue. Will be seeking some compensation when we receive the Hertz evaluation Mark Van Brunt

Cons: I had booked the vehicle way ahead of time. They didn't have the car I had booked so they upgraded (which was fine) but they didn't have the vehicle cleaned and ready. They did a very quick clean up job but there was still old popcorn and crumbs behind the seats. I needed to keep the vehicle for an extra 3 hours which should have not been a problem since Hertz rents vehicles for a 24 hour period so I, technically, had paid for the vehicle until 10am the following morning but when I called to let them know they added $10 to my bill (charge for a 24 hour rental was $19.95 so $10 was ridiculous for not quite 3 more hours especially since the place was closed so would not have been renting the vehicle again anyway until the following morning.

Cons: Rental was for an offsite location (not airport) that had already closed. Unable to rent from Hertz counter at airport due to cars completely booked. Other rental car companies also completely booked...stranded at the airport. Hertz customer service via 800 number was confused and unable to assist in any way. Never again.

Cons: The office was short staffed so they didn't clean our car until we were there to pick it up.

Cons: We waited 90 minutes in line for our rental, when we dropped off they had no record of the rental and spent 30 minutes back in line

Cons: We ended up paying alot for a little car, poor options. We even decided to turn the car back in and rent at the neighbouring company to save a bunch of $$$. We were renting from the other company when a lady was upset with Hertz because her car ended up being more expensive at the counter than what she was quoted originally.

Cons: Jay was of great help

Cons: Huge wait to time when we picked up our car, despite having a reservation and having partially pre-paid.

Cons: The car stunk of cigarettes. I had to drive around with the windows open for the fist day.

Cons: Rental Car was a bit further away on the row of cars but within walking distance.

Cons: Line at the counter

Cons: (1) Computer problems extended my time onsite (2) Car smelled like cigarettes (3) External scratches/dings everywhere - is there a point to writing up every single scratch when the car has so many that I can't count them all? (4) back tires had low pressure and the Hertz employee knew - tire pressure sensor was going off the entire time I had the car

Cons: The car did not have cruise control.

Cons: Location of facility in relation to airport. $9.99 a gallon if vehicle not brought back full. No cruise control.

Cons: The car was very bad. Its key wasn't working properly.

Cons: Car mirrors were very dirty. Otherwise everything was fine.

Cons: Hertz changed reservation to an off airport location without transportation from airport and then charged $50.00 for reservation cancellation! Total scam , never Hertz again!

Cons: Keys were given to me and then the agent said, "You are number 92, and your car is out there." "Out there" was in the dark, it was raining, and there was no one to show me the basics of the car. Once I found the lights, the seat adjustment lever, etc. all was well, In all my years of rentals, no agent has ever failed to escort me to the car and explain basics. I was not impressed.

Cons: The pickup location that was advertised as "at the airport" was in fact 8 miles away. This cost us a $40 cab ride to the location which was almost half of the cost of the rental car. We were able to use Uber on the way back which was only $15, however the unexpected cost was more than half of the rental cost.

Cons: The car was clearly not cleaned when I received it, but I was in a hurry and did not have time to remedy this issue. It smelled like cigarette smoke, had ashes ok over the dashboard and even burn marks on the roof of the interior!

Cons: Our phones died half way though our trip with GPS running. Unfortunately, the power stations in the car didn't work.... SO we had to go buy a map and manually navigate the entire way in the middle of the night.

Cons: Little older car

Cons: When we picked up the csrmel it was dirty on the inside and out. Didn't want to waste time going back it wIthaca my kids. But car was gross

Cons: No issues

Cons: Kayak should specify that this rental location is NOT at the airport. We had to pay over $20 for a taxi to this Hertz location. There is a Hertz counter at the airport and we weren't able to utilize them. It was a little frustrating.

Cons: The attendant for Hertz at Reagan airport wouldn't allow me the option to leave and fill up the car tank. When I asked her how much it was for having Hertz fill up the tank, she ran my credit card, handed me the receipt and told me $9.99/ per gallon and said its too late to fill it up myself since she already charged me. I was able to call Hertz's 800 number and receive a "one time courtesy" refund for part of the charge which totaled $50.

Cons: nobody there

Cons: hertz was closed at 5:00 am

Cons: The vehicle tended to bear to the right a bit when driving, but I think a quick check to the vehicle would fix it. It also had 33,000 miles on it. Nothing to do with Hertz, but when you book with Kayak, they should include insurance options, so you are not too surprised when you pick up the car.

Cons: I had rented that car Toyota.they give hyundai.