Reviews for Alamo in Guatemala City
- All reviews 100%
Jan 15 2017
Good Car - Scary
Pros: The rental price was acceptable and it was easy to make the reservation. The car was in good condition and while the engine was weak (Guatemala has a lot of hills were it struggled), the gas efficiency was excellent.
Cons: I tried calling the actual agency in Guatemala weeks before the trip and several times when I was there and they never answered the phone. I found out later that the phone number online was an old phone number. When I inquired about auto insurance when we got there, we found out that it would have tripled the cost of the rental. Thank goodness I had purchased it in the US prior to travel when I reserved the car. They also put an enormous hold on my credit card . After I returned the car, they did not give me all of the signed credit vouchers they had, which made me very nervous. I will have to monitor my credit card closely for ever now. This office was not on the airport so I had to get a taxi to and from it.
Nov 14 2016
Pros: yes was exelent to rent the 4x4 toyota deasel vveri nais truck
Sep 5 2016
A Great experience. Very nice and friendly service
Pros: Good price and good service. Staff was really helpful and ready to assist. Car was just perfect. I will definitely use their services again.
Jul 9 2016
Pros: Cheap prices on kayak
Cons: I didn't like that they don't include the insurance prices.