Reviews for Alamo in Huntsville
- All reviews 100%
Feb 8 2017
Long wait at hav to pick car
Pros: Nice car and features. Clean. Easy drop off.
Cons: Pick up was delayed. Also I felt cheated that after the booking the agent told me i have to wait while they have to clean and refuel the car and did not even bother to say how long. I probably waited 30-45 min including time spent in line
Nov 21 2016
Dishonest pricing, confusing insurance/damage waiv
Pros: Car was clean, pick up quick (< 5 mins), and tank filled when picked up.
Cons: Final price was twice what was quoted despite no damage/use out of the ordinary. Asked for no additional insurance, but was presented with two confusing options at checkout (partial or full), neither of which were explained clearly or given the impression were actually optional. Will be a while before I rent from either Alamo or National again.
Nov 13 2016
Smelled like gas
Pros: No lines/no wait. Very friendly @ HSV airport.
Cons: The car had a very strong smell of gasoline inside the vehicle. Also NONE of the outlets worked allowing us to charge cell phones. Phones died. We were w/o GPS.
Oct 10 2016
do research ask questions
Pros: The price of the rental car.
Cons: I don't recommend Alamo because most people I know don't own credit cards. We don't have one and this resulted in us taking a chance on A) getting stranded or B) wrecking. The only good thing here was the rental price.