Book Enterprise car rentals in Monterey

Pros: Staff was super friendly and helpful. Little to no wait on the pick up. Quick Drop off and immediate shuttle service to terminal.

Great service

Pros: Learning the art of advanced booking helps. Even with the pressure of the holidays, the staff maintained professionalism and tried to help others when their cars ran out. Glad I reserved earlier. Awesome ride, they suggested an upgrade which really helped because what I initially reserved, would've been a miserable fit for my size. Good team work! BUT it's a small lot and I don't think there are any other rental places nearby other than the airport, so last minute renters might continue to face off with staff there unfortunately.

Cons: Not sure when this started but have rental car places stopped caring about the outside of their cars? The inside was ok but the outside seemed it was wiped with a muddy rag. Other than that, nothing bad about this experience for me.

CONVENIENT

Pros: No exorbitant airport fees and surcharges. This rental agency is about 3 miles from the Monterey Airport. Take a cab to the office and pick-up there.

Payless

Pros: Great staff, patient and helpful Cars ready to go

Cons: Please offer maps that cover the larger area than San Jose.

Pros: Same here - they were very friendly, helpful and quick. I was in and out.

Great

Cons: It was sunday and I wanted to change my reservation. I was told by the enterprise attendant (24hr service) on the phone that only the local branch could do it, but it was closed on sunday.

Pros: The staff were very professional and helpful. I called to confirm the rental a couple of times and was treated not as a bother, but as a valued customer. When we arrived from a cruise ship, we were at the end of a bit of a line. Staff were working efficiently to take care of the customers, and our order was upgraded one level as the result of a slight wait. The entire experience was perfection.

Cons: Nothing to dislike.

Best car rental experience I've had

Pros: The car was great and the price was even better. Amazing customer service. Will def do business with again

Cons: There wasnt anything I didnt like

Employees Make the Difference

Pros: Counter personal at both ends of the experience were concerned and personable with me.

Great service

Pros: Friendly, easy and clean!

GO TO Rental Cars

Pros: They were very helpful and understanding of our needs.

Great service, best rental car!

Pros: Very kind and forthcoming manager there at the Monterey office for Enterprise. He is personable and tries to customise your experience for you. We were early to pickup and the car we requested was not yet available. We were upgraded to a Mustang worth double our rate for only a small increase! This is despite it being a tourist heavy weekend where they could have easily made more money just making us wait.

Cons: The car was in need of a clean but given how busy it was that weekend and the fact it was an upgrade to help us get on our way sooner, I was happy to take it as is.

Pros: Easy return Quick return

Great Service/Car

Pros: Great in all aspects - customer service, car, everything was fantastic. Have used Enterprise many times in my life and have always been satisfied. Car was very nice as well. Can't say enough how pleased I am. Will definitely use again.

Service with a smile!

Pros: Fab employees