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10.0
Pros:Staff was super friendly and helpful. Little to no wait on the pick up. Quick Drop off and immediate shuttle service to terminal.Reviewed Jul 28 2020
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3.6
Pros:I rented an “Expedition or similar “. They delivered an Explorer and charged extra for the bigger car.Reviewed Aug 30 2019
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2.0
Pros:No cars in stock but they still let you make reservation on internet and waste so much time. Horrible. Totally unprofessional.Reviewed Aug 5 2019
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2.0
Pros:When I called Enterprise no car was available and I was put on waiting list. I live in a tourist area and you might have thought a car was avail. but on busy weekend that wasn't so. Very disappointing! Rent from them frequently by directly phoning no problem. Won't bother using Kayak in future.Cons:That you actually check to see if car avail. by phone or other than electronic.Reviewed Jul 23 2019
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9.2
Cons:Arrange to be picked up at house to get car.Reviewed Mar 11 2019
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10.0
Great servicePros:Learning the art of advanced booking helps. Even with the pressure of the holidays, the staff maintained professionalism and tried to help others when their cars ran out. Glad I reserved earlier. Awesome ride, they suggested an upgrade which really helped because what I initially reserved, would've been a miserable fit for my size. Good team work! BUT it's a small lot and I don't think there are any other rental places nearby other than the airport, so last minute renters might continue to face off with staff there unfortunately.Cons:Not sure when this started but have rental car places stopped caring about the outside of their cars? The inside was ok but the outside seemed it was wiped with a muddy rag. Other than that, nothing bad about this experience for me.Reviewed Jan 2 2019
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10.0
CONVENIENTPros:No exorbitant airport fees and surcharges. This rental agency is about 3 miles from the Monterey Airport. Take a cab to the office and pick-up there.Reviewed Dec 9 2018
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7.2
Cons:No information on where to drop off the ergoReviewed Nov 8 2018
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2.0
Pros:Monterey enterprise staff are great! quick in and out. Car was pretty good for the trip.Reviewed Oct 24 2018
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2.0
TerriblePros:NACons:When I arrived to pickup the car, they just told me “there is no convertible car” They didn’t inform me prior by calling or email They ruined the wedding anniversary surpriseReviewed Sep 4 2018
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9.6
Great servicePros:Friendly, easy and clean!Reviewed Feb 6 2017
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10.0
GO TO Rental CarsPros:They were very helpful and understanding of our needs.Reviewed Jan 4 2017
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