10.0
We needed a large vehicle to accommodate 6 of us and luggage while visiting the Grand Canyon and Sedona. The car rental experience was great and the car was comfortable for all. Thanks Alamo!Reviewed Sep 25 2023
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10.0
Pros:Drop off very easy on a busy day. Car was clean and fine.Cons:No suggestionsReviewed May 26 2021
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2.0
Pros:noneCons:more staff long lone went somewhere elseReviewed May 25 2021
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10.0
Cons:Excellent service highly recommendedReviewed May 11 2021
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6.0
Cons:Too many hidden charges that is not define in daily rateReviewed May 5 2021
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4.0
Cons:Car smelled like cigarettes. The car was dirty, inside doors had residue from liquid that had been spilled from prior renters...there is no way this sanitized per Covid guidelines with the visual signs of the dirt that was in the car. Aside from that, service from staff was easy and quick.Reviewed Apr 25 2021
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10.0
Pros:I was able to pre-check and skip the counter. Greeted by a very friendly gentlemen who give some help when he later saw us struggling to figure out the vehicle we chose.Reviewed Apr 17 2021
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10.0
Pros:Fast lines and friendly staffCons:More choices in car selectionReviewed Mar 23 2021
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10.0
Pros:Yes; very much so. She suggested an upgrade because we were going to Sedona and there might be snow. Loved the Nissan Rogue!Reviewed Feb 26 2021
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6.0
Cons:The low oil light came on during the first 100 miles of driving. We checked the oil and it was almost empty and dirty. We were told to take it to the nearest Alamo to swap it out the next day. After driving 2 hours to Flagstaff, we were told by the Alamo employee he didn’t have a car for us to trade it with and our best bet was to just change the oil ourselves. He also insisted that it didn’t need an oil change for another 6,000 miles and kind of gave us the best of luck speech. He also suggested that maybe we’d hit something causing an oil leak. Alamo did discount our total rental cost by $66 but the experience was very unprofessional and I’m not sure I’ll use Alamo again after this.Reviewed Jan 25 2021
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8.0
Pros:Very friendly and helpfulReviewed Jan 11 2021
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10.0
Pros:Mike was friendly and made the process very smooth.Reviewed Jan 11 2021
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