10.0
fast and good serviceReviewed May 23 2023
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10.0
They were very friendly at the checkout counter at AVIS.Reviewed May 4 2023
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2.0
The roadside assistance was horrid. The Tesla broke down with an unknown error code and when I can them the exact address where we were at the Grand Canyon West, the dispatched not 1 but 2 tow drivers that were over 2hrs away. Then we were told that there were no Ubers rides available. We were literally left in the AZ desert, 2 hrs away from “home” and there was “nothing” that could be done! Horrible service and the Tesla wasn’t picked up until 8am the next morning. The replacement car took almost another 18 hours to be delivered. They wanted me to pick it up! Was I supposed to walk? Worst customer service in the country.Reviewed Apr 24 2023
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10.0
Ease of pick up and drop off. Pretty hassle free.Reviewed Apr 17 2023
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8.0
They did not have the Camry I booked, so they gave me a Cadillac instead. Pick-up and drop-off was easy.Reviewed Mar 16 2023
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8.0
Plan on waiting up to an hour to get car after you check in to the Avis counter at Sky Harbor Airport. The rental car companies need to find a better way to bring up cars to customers.Reviewed Feb 22 2023
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4.0
The woman at the front desk was incompetent. It took me an hour to get my carReviewed Feb 22 2023
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2.0
The pickup was atrocious. I was in line for almost an hour and a half.Reviewed Feb 20 2023
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10.0
I like when I signed for the vehicle I wanted, I only had to go to the slot of where the vehicle was parked, it was very easy and simple to be able to find the vehicle and just drive out, rather than just to line up again to wait until an attendant gets the vehicle for you after lining up to sign for the vehicle, which was approximately 35 mins wait.Reviewed Feb 7 2023
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6.0
Line to pick up the car was awful. Pricing is outrageous with all of you guys these days . .Reviewed Feb 3 2023
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2.0
Front end was way out of alignment. Tiring to drive 6 hoursReviewed Dec 28 2022
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8.0
Easy pick up & drop off. Still have not received email receipt so will have to call Avis.Reviewed Jun 29 2022
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