Book Thrifty car rentals at Phoenix Sky Harbor Intl Airport

Reviews

Recent reviews

Traveler rating

Wonderful

2

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3

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Okay

3

Fair

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Mediocre

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28

4.0

Gas wasnt filled, car was upgraded and cost more than wanted,Reviewed Jul 19 2024

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4.0

Despite taking my rental fee with a debit card, they would not release the vehicle to me. I was over 1,000 miles from home, at 0130 in the morning, and left without a vehicle. I was also told it could take up to 2 months for a refund. The gent with whom I dealt at the counter was kind and sympathetic, but the experience was unacceptable.Reviewed Jul 14 2024

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8.0

Everything about the service and price was acceptable. My spouse is disabled and struggles to walk long distances. Getting from the rental return to the airport terminals while disabled was an unclear process. We managed, but if there was something else we could have some to have a wheelchair available there, I didn't find it.Reviewed Jun 24 2024

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2.0

Pros:Drop off was easy. Car was goodCons:I waited in line for 2 hours.Reviewed May 25 2021

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2.0

Cons:Was unable to pick up the car due to an extremely long line (2 hour wait) at the Thrifty pickup counter.Reviewed May 24 2021

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2.0

Cons:Waited in line an hour (at 10:pm) at the counter. Got my arm twisted to upgrade, but declined. Got the upgrade anyway, because they had no other cars. Received bill by email and full charge put on card, but I had already pre-paid part of the rental.Reviewed May 13 2021

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2.0

Cons:Not having 100 customers ahead of us in line at the counter. We had to rent from someone else.Reviewed May 12 2021

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6.0

Pros:Staff was nice.Cons:1) They didn't have the car I'd requested or anything similar. 2) Car was dirty. They used the same dirty rag to wipe windows (which were smeared and hard to see thru) Crumbs were not fully vacuumed. Seats had dirt spots that could easily have been wiped off. 3) POOR signs. There was an exit sign pointing me to drive over road spikes. They had a stop sign... This was apparently for employees to bring in cars. They should have had a "do not enter sign" as well as a gate to prevent the confusion. When I mistakenly drove over the spikes, it sounded like this happens OFTEN. :(Reviewed May 10 2021

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2.0

Cons:I asked now to have the coverage on the car as I already had insurance to cover me for collision and theft. They didn’t remove it from my fees and customer service said they couldn’t take it off since it was already finalized.Reviewed May 9 2021

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2.0

Pros:Line at airport to pick up our car was over 2 1/2 hours long with no assurance they would have cars if we had waited. Went to Budget and rented from themCons:Having sufficient staff to handle reservations with a better check in process.Reviewed May 1 2021

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2.0

Pros:NothingCons:All other agencies were sold out of cars, the line was out the door for at least an hour. I took an Uber, and want a refund for what was paidReviewed Apr 28 2021

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2.0

Cons:I waited for four and a half hours To pick up my reserved prepaid car at Phoenix sky Harbor Airport for three hours there were only two attendants working at the counter very very very disappointed pre-pay should have a special lineReviewed Apr 27 2021

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More

• How much does it cost to rent a car from Thrifty at Phoenix Sky Harbor Intl Airport?

  On average a rental car from Thrifty at Phoenix Sky Harbor Intl Airport costs $57 per day.

• What is the most popular rental car from Thrifty at Phoenix Sky Harbor Intl Airport?

  Standard (Nissan Pathfinder or similar) is the most frequently booked rental car type from Thrifty at Phoenix Sky Harbor Intl Airport.

• Where can I find Thrifty car rentals at Phoenix Sky Harbor Intl Airport?

  1805 E Sky Harbor Circle South is the closest Thrifty rental location to Phoenix Sky Harbor Intl Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from Phoenix Sky Harbor Intl Airport (PHX)?

  Yes