Book Payless car rentals at Phoenix Sky Harbor Intl Airport

Reviews

Recent reviews

Traveler rating

Wonderful

26

Very good

13

Good

3

Okay

13

Fair

1

Mediocre

0

Poor

44

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said they wouldgreat value

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4.0

Very slow service for picking car up. Only had 1 person helping a line of 20 people. It took 1.5 hours to get a car with 5 people ahead of me. Car had trash in glove compartment and empty soda bottle underneath seat. I understand it is busy season but seriously the wait along with trash not worth the savings. I would rather pay $100-200 more and avoid the wait.Reviewed Sep 27 2024

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10.0

Very quick check in; friendly staffReviewed Aug 12 2024

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2.0

They fraudulently charged me an extra day for my rentalReviewed Apr 7 2024

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2.0

Waited in line for 90 minutes to get a carReviewed Jan 20 2024

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2.0

They had 1 person working and took about 15 minutes to check in each customer. The line was wrapped around the lobby. It took longer to fly than it did to wait in the line. We and others eventually had to leave without picking up our car. They probably do this on purpose. Do not rent from them even if the price looks right!!! Unless you have half a day to spare waiting in line.Reviewed Nov 13 2023

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2.0

Everything about this experience, aside from the employees assisting us, was absolutely abysmal. - The wait to check in was over an hour and the desk was terribly understaffed (a single person the entire time). - The wait to get to the vehicles was also over an hour, in a poorly organized area and combined with Budget and Avis rentals. Again, the team was terribly understaffed but competent, patient, and helpful. - The wait to have the vehicle checked (for what, I am still not sure) was unnecessary and could be consolidated when provisioning the vehicles or at the exit gate. - The wait to exit the garage was also unnecessarily long. As you just read, there were four separate lines that everyone was required to be a part of and limited staff to support an easily planned for influx in rentals. This was a failing of organization and planning on both the airport and Avis/Budget/Payless.Reviewed Oct 23 2023

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8.0

Waited in line for pick up of the car 1 hour and 40 minutes. This is ridiculousReviewed Oct 13 2023

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2.0

Showed up and they had our reservation but not a car!Reviewed Oct 11 2023

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4.0

Lines were forever with 2 people working at pick up. In line for almost 2 hrs. Will try another service on out next vacationReviewed Oct 3 2023

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8.0

Pros:Quick, and friendlyCons:Car carpet was worn outReviewed Apr 25 2021

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10.0

Cons:Price per day was outrageousReviewed Apr 25 2021

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8.0

Pros:The truck was newerCons:They charged me for fuel when the tank was full.Reviewed Apr 21 2021

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More

• How much does it cost to rent a car from Payless at Phoenix Sky Harbor Intl Airport?

  On average a rental car from Payless at Phoenix Sky Harbor Intl Airport costs $65 per day.

• What is the most popular rental car from Payless at Phoenix Sky Harbor Intl Airport?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Payless at Phoenix Sky Harbor Intl Airport.

• Where can I find Payless car rentals at Phoenix Sky Harbor Intl Airport?

  1805 E Sky Harbor Circle South is the closest Payless rental location to Phoenix Sky Harbor Intl Airport. The telephone number for this location is +1 602 681 9589.

• Does Payless offer shuttle or airport pick-up services from Phoenix Sky Harbor Intl Airport (PHX)?

  Yes