Reviews for Alamo in Santo Domingo
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Mar 28 2017
I was charged for a chip in the windshield that I
Cons: We looked over the car before I took it and noted something like six damaged places all around the exterior, but didn't take a close look at the windshield. When I returned the car, they took a close look at the windshield and charged me an additional $30 for a chip. I am certain the chip did not happen when I was driving the car because I have been driving many many times in the past when a rock has hit my windshield and chipped it and it is very easy to know when this happens because it makes a loud sound. The fact that I was charged for damage I didn't cause could have been an accident or a scam and I can't know which it was. The scam would be an easy and clever one because, on a car with many damaged parts, it would be hard for a renter to notice and mark them all. But miss one and they charge you for it.
Feb 12 2017
Good support for insurance
Pros: New car
Cons: Maybe could be offer a bigger car. We must to purchase insurance due to different problem with my contracted insurance
Jan 14 2017
Car that was rent was not available.
Cons: The car category I reserved was not available.
Jan 8 2017
Pros: Staff was friendly.
Cons: When we returned the car the staff complained about some sand in the car. They tried to charge us 35 dollars for extra cleaning because according to their staff the card had excess of dirt (which was not true). Later we found out that they don't own a vacuum cleaner and that's why they want to change us extra. Second problem. We had to wait one and half hour for the car.