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8.0
It was easy to pick up the car and the location of the pick up was convenient. But were given the wrong parking slot which became confusing. We thought we were renting a “full size” car. The car at best was a mid size. We had difficulty fitting our golf clubs in the car. It was a struggle every time. That was disappointing.Reviewed Apr 19 2023
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10.0
Car was upgraded, had great safety features, and was in excellent shape. The service at the airport desk was outstanding.Reviewed Apr 12 2023
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10.0
I've never rented a car before; Alamo made it easy. Dunno why everyone is lined up at Budget when Alamo had the same pricing and no line!Reviewed Apr 5 2023
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10.0
The desk was easy to find, car close by. We got a small upgrade without even asking. Car was great, clean, process very easy.Reviewed Mar 29 2023
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10.0
Super helpful agents in Savannah both in pick up and drop off.Reviewed Mar 26 2023
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10.0
The Toyota did not come with usb charging ports. It only had a cigarette lighter adapter and we did not bring one with us. The car was a 2022 and I just can not imagine that charging a cell phone was not a item included in this car. We own 4 Toyotas and they all have usb ports and none of them are newer than 2019. The car did not have a manual in the glove box; would have been helpful. Staff was friendly and competent.Reviewed Feb 17 2023
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10.0
The staff was very professional. There were no cars in the class category that I reserved but I was offered an option at a very reasonable cost. The vehicle was very comfortable and reasonable on miles per gallon. Returning the car was hassle free.Reviewed Dec 30 2022
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10.0
The vehicle reeked of marijuna. It two days to air it out. Other than that it was clean.Reviewed Sep 26 2022
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10.0
Super easy, much better than all others at Savannah Airport from past experience.Reviewed Aug 28 2022
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8.0
The rear car seat belt did not work. That was a big deal because we had people with us for some of the rental. Also the floor mat was dirty.Reviewed Jul 3 2022
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10.0
Customer service was excellent. Car was clean and updated. Had to change my drop off location last minute and they were super accommodating.Reviewed Jul 3 2022
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8.0
Easy check in & return, Car was exceptionally clean, Drove easily. HOWEVER: Check-in young ladies at desk in SAV were not at all welcoming or cordial. They were more interested in what they were doing on the computer than talking with me or answering questions. When I did ask a question, they responded curtly, with annoyance, and with exasperation - like I was bothering them. Customer service skills could be improved. . Otherwise, completely happy with Alamo car, cleaning, and return crew.Reviewed Mar 23 2022
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