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4.0
The rental was actually with Avis and not Enterprise (I cancelled one booking and rebooked). The experience was mediocre because I rented a standard SUV and when I got there they did not have any available. The guy at the counter convinced me the car they had which was like a van would get much better gas mileage than an SUV. It did not and was a rather strange car - had things like auto brakes that I have never had before and scared me when driving and they randomly came on....Reviewed Mar 9 2023
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2.0
Waited three hours and then finally took an Uber. Worst rental experience.Reviewed Jun 18 2022
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10.0
Great Service!Reviewed Mar 23 2022
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8.0
Great and friendly staff. Everything was ready and quick. Convenient and simple too.Reviewed Jan 2 2022
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6.0
The staff was awesome. The interior of the van was dirty with trash, sticky spots, smears on windows, etc.Reviewed Nov 7 2021
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10.0
The Enterprise staff was friendly and very helpful. I had asked for an economy car and Kayak gave me a luxury car. When we arrived in Savanah the Enterprise rep asked me if the assigned car was okay and I requested a smaller one. The rep put us in an economy car (my initial request) and saved us $200. Maybe I should have rented directly through Enterprise.Reviewed Oct 5 2021
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3.9
Car was very expensive...smelled like a barn, seats were very stained...and it was high mileage.... only redeeming factor was that I was able to rent a car even tho car availability was limited....and I booked it 3 months in advance..very disappointingReviewed Sep 26 2021
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1.9
We reserved a convertible (mustang or similar). They didn’t have one for us so we asked for a downgrade and got a Focus. They still billed us for the convertible rate even though they said there would be a savings.Reviewed Jul 26 2021
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10.0
Car smelled like marijuanaReviewed Jul 23 2021
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8.0
Pros:Great vehicle.Cons:The young lady did not give me a receipt when i returned the car. 36 hours later i still have not received one.Reviewed Jul 5 2021
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6.0
Pros:Staff was nice, but stressed. Printer was broken, computers not working, not enough inventory. 45 minute wait for a car.Cons:Get more staff. Fix the printer. Get more inventory.Reviewed Apr 16 2021
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8.8
Pros:Drop off was quick and easy! Pick up was a little confusing.Cons:The line at the airport to pick up the car was pretty long and then we wound up havi.ng to walk a quarter mile with our luggageReviewed Oct 25 2020
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