Find reviews that mention:
4.0
Airport location....They need more vehicles at this airport. Waited almost 2 hrs for a car.Reviewed Apr 22 2023
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2.0
Unhonoured reservation. Extremely rude personnel. Long waiting (3 hrs).Reviewed Sep 6 2022
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2.0
Car was not cleaned when I got in ... food in the back seat. Also gas tank was only 3/4 full even when the contract said it was Full. Didn't notice until I was 10 miles from airport. When I returned the car to tell the customer representative at the counter, I was told that since I didn't mention this issue when I picked it up, they could not do anything. Obviously, last time I will rent from Dollar .....Reviewed Apr 26 2022
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10.0
N/AReviewed Feb 13 2022
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10.0
When returning the assistant was so kind and efficient. She took the miles down on her phone for me and let us get to our gate timely.Reviewed Jul 25 2021
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1.9
We waited 4.5 hours in the rental car line. Staff very rude. Awful experience.Reviewed Jul 12 2021
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10.0
Cons:I was originally given a pick up truck. I knew it was a busy weekend and they were likely sold out of cars. I explained I would be shuttling my mom around and it would be difficult for her to get in the truck. They took the time to clean a returned car. It was so appreciated! ThanksReviewed Mar 15 2021
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6.0
Pros:The carCons:But they over charged meReviewed Feb 17 2021
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5.6
Cons:Car wasn’t available until the day after the date of the reservationReviewed Nov 9 2020
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3.6
Pros:no, long lines and slow -poerhaps it was customer problems but the staff seemed to need help.Cons:They had to change my car me because they didn't have the car I ordered - they offered me a truck but they have problems with getting in and out, so the only thing they had has a small car, which I accepted, but they didn't offer me a change in rate. Said they had to get supervisors approval who wasn't there.Reviewed Oct 20 2019
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8.0
Pros:Helpful staff. Easy return. Thank goodness the navigation system worked as we used it to get to our destinations.Cons:The line to pick up rental was long; waited 1/2 hr-45 min as there weren't enough cars ready for the customers ahead of me to pick up. Staff also mentioned that they were short staffed that day.Reviewed Apr 28 2019
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4.4
Pros:DID NOT LIKE At pick up there were only two ladies working. One was a manager of some sort. They were bickering back and forth because they had 12 people in line and no cars to give.Cons:Offer the people who had a reservation something because of Thrifty's poor planning. It literally took 20 minutes per person to rent a car. The long haired brunette asked if I wanted a midsize car and I said "no", I rented an intermediate. My rental was WAAAY over what I was supposed to pay.Reviewed Apr 25 2019
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