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10.0
The expedited drop off processs without getting in a line was great.Reviewed Mar 15 2023
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6.0
I was told that, because I had my own insurance policy if I had an accident I would have to pay a daily fee for each day the vehicle was not rentable. Is this true. I have never heard of this unfair policy before.Reviewed Mar 4 2023
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2.0
Reserved an economy car but they stated none were available and tried to give me an electric vehicle despite there being extremely limited charging stations on Hilton Head and Savannah (I actually didn’t see a single one the whole trip). Instead of a complimentary upgrade they charged us $20 a day for a non-electric luxury vehicle.Reviewed Jan 20 2023
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10.0
This is the first time EVER that the price on the quote was the same as the price I was charged. HAPPYReviewed Jan 11 2023
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8.0
The first car we got had malfunction of all the electronic controls for the seat heater, air conditioner, heater. We had to change cars but the first car was terrible.Reviewed Oct 28 2022
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10.0
Great serviceReviewed Oct 23 2022
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6.0
Extremely slow at pick up counter, car had paper plates that expired in June, and no scanner available at drop off to confirm car return.Reviewed Oct 22 2022
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4.0
Pick up line was ridiculous. Had to sign up for fast break vs waiting what would have been HOURS in line 🤨. And now I’m out that fast break fee . UNACCEPTABLE!!Reviewed Oct 17 2022
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2.0
It took over 90 minutes to get my car upon arrival. Budget was not prepared for arrivals and was not even apologetic.Reviewed Oct 10 2022
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10.0
AReviewed Sep 29 2022
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10.0
The good: Quick and easy pickup, nice car, friendly people. The not-so-good: Car rental rates have rocketed up (I know, I know, supply and demand) so that car rent for a week far exceeds the cost of round trip airfare. That said, I got the best price through Kayak.Reviewed Aug 29 2022
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6.0
Clerk at Drop Off point in Charleston was extremely rude. He wanted to charge us for an upgrade. We were willing to pay from the car we reserved, if that vehicle was not available, that is not our fault. We only paid what we should have, but he ruined the experience for us. No customer service skills.Reviewed Aug 15 2022
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