Reviews for Alamo in Sterling
- All reviews 100%
Sep 18 2016
Pros: New fuel efficient vehicle with a complete technology package.
Sep 6 2016
Cons: I would like to know the price of the whole rental with insurance etc. in advance
Sep 6 2016
car great--service could be nicer
Pros: The car was fine. They were out of economy cars so just told us to pick a mid-size one, and we had no problems with the car at all.
Cons: I bought the insurance offered by Kayak, which I told the clerk when he tried to sell me insurance, He was belligerent about it, saying they don't accept internet insurance (said with a sneer). He made it sound like I had bought the insurance on the street, from a dope peddler. He also quoted me a higher price than I was quoted on Kayak and when I showed him the paper he said that the price he quoted was for four days, not three. We did get the car back in time to get the three-day price, so I don't think I was overcharged. But he was very dismissive about our reservation. I asked him why they rent their cars through Kayak if they don't want to honor what's offered there. VERY RUDE.
Jul 24 2016
Pros: Drop-off staff were professional and courteous and helpful as well as responsive to our conversation.
Cons: Car Smelled like smoke when picked up.