Sterling Car Rentals

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Sterling car rental reviews and directory

Budget
Car rental reviews:
Good (6.2, 33 reviews)
Car rental locations in Sterling:
2 locations
Budget
Locations in Sterling
20990 Dulles Town Circle
+1 703 430 1408
23360 Autopilot Drive
+1 703 437 9559
  • 5.7
  • 6.3
  • 6.8
  • 6.0
  • 6.2
Recent reviews
6.8 Good
Feb 29 2016
Cons: The service at IAD, low quality
2.8 Mediocre
Jun 5 2016
Never.Ever.Again.
Pros: Having a rental car.
Cons: Everything else. Dirty car, long waits at the counter, poor service. Spend the extra dough and go with a real rental agency.
4.0 Mediocre
Aug 7 2017
Never IAD BUDGET!
Pros: Returning car and renting from Alamo next door.
Cons: Staff trying to sell insurance without being able to get rental agreement properly completed.
6.0 Okay
Aug 13 2017
Cons: Upon arrival, it took over 30 minutes to check out the car. Dulles Airport staff had no urgency to move people along, so a long line developed. Also, the windshield was streaked and dirty, making it hard to see the road. I will never rent from this location again.
3.2 Mediocre
Nov 1 2015
Pros: That there is more than one car rental company to choose from so I can pick any other company instead of Budget.
Cons: The car was too low. The telephone number Budget provided to extend the rental time was for Avis. The agent, Freddie, called me a f*&#@ing idiot. I will never rent from Budget.
3.6 Mediocre
Nov 14 2015
Cons: The shuttle driver was constantly hitting the brakes and starting quickly, very uncomfortable driving from the airport to the pick up location. The representative that helped us never smiled never made eye contact was deceptive in her techniques and overall did a terrible job taking care of us. I was very surprised.
9.2 Excellent
Nov 29 2015
Budget Excellent Service, Value but the cars are r
Pros: Very good service, fast, and the price I think was pretty good. I just thought the cars could have been a little cleaner. This vehicle was all hooked up. GPS, satellite radio, EZPass. So they definitely can turn on whatever you need. Will use again.
3.2 Mediocre
Feb 21 2016
Frustrating experience at 2 a.m....
Pros: Eventually got an upgrade to a more comfortable car.
Cons: Took forever to sign in. Charged for fill up even tho declined. Key did not work in the car: wouldn't start. Had to do all the paperwork again. Had to put it on my credit card even tho it was reserved on kayak with my friend's card.
10.0 Excellent
Feb 27 2016
Excellent experience.
Pros: Quick pickup, car was clean and ready to go.
Cons: Long way from luggage carousel to where you catch your ride on the rental car shuttle. I realize this is not under the control of Budget, but it is my only complaint with my rental experience.
6.8 Good
Mar 28 2016
Pros: Nice clean car.
Cons: Price was high for the amount of time used. Only one attendant at counter, took too long.
Alamo
Car rental reviews:
Excellent (8.8, 27 reviews)
Car rental locations in Sterling:
1 location
Alamo
Locations in Sterling
23430 Autopilot Dr
+1 844 648 1605
  • 8.7
  • 8.9
  • 8.8
  • 8.7
  • 9.0
Recent reviews
6.8 Good
Sep 6 2016
Cons: I would like to know the price of the whole rental with insurance etc. in advance
10.0 Excellent
Jul 8 2016
Pros: The price and the service was excellent. When I arrived they did not have the car I rented and I was upgraded for free... awesome service
Cons: The kiosk was a little hard to use
9.6 Excellent
Jul 15 2016
Great rental experience!
Pros: There were several cars to choose from in my rental category. I, of course, chose one that did not smell like smoke. I do like the fact that you can walk out, check out several cars, and then choose the car that suits you the best. Also, the return process was quick and painless. AND it was a great price. I will definitely rent from Alamo again.
Cons: The fact that the car rental facilities are so far from the terminal. But they all are, so Alamo is no different than the rest.
10.0 Excellent
Jul 22 2016
Super convenient!
Pros: Used the electronic counters at the airport, it printed my receipt, went and got into my car and left. Super convenient!
8.4 Excellent
Jul 24 2016
Pros: Drop-off staff were professional and courteous and helpful as well as responsive to our conversation.
Cons: Car Smelled like smoke when picked up.
7.2 Good
Sep 6 2016
car great--service could be nicer
Pros: The car was fine. They were out of economy cars so just told us to pick a mid-size one, and we had no problems with the car at all.
Cons: I bought the insurance offered by Kayak, which I told the clerk when he tried to sell me insurance, He was belligerent about it, saying they don't accept internet insurance (said with a sneer). He made it sound like I had bought the insurance on the street, from a dope peddler. He also quoted me a higher price than I was quoted on Kayak and when I showed him the paper he said that the price he quoted was for four days, not three. We did get the car back in time to get the three-day price, so I don't think I was overcharged. But he was very dismissive about our reservation. I asked him why they rent their cars through Kayak if they don't want to honor what's offered there. VERY RUDE.
10.0 Excellent
Sep 18 2016
Pros: New fuel efficient vehicle with a complete technology package.
10.0 Excellent
Oct 3 2016
Fantastic
Pros: We got an amazing deal in a minivan that allowed us the freedom to drive extended family around on a family wedding weekend.
10.0 Excellent
Oct 23 2016
Pros: The entire experience
Cons: Nothing
10.0 Excellent
Oct 25 2016
Quick and painless
Pros: Bill was what the estimate AND the reservation said it was going to be.
Advantage
Car rental reviews:
Good (6.2, 15 reviews)
Car rental locations in Sterling:
1 location
Advantage
Locations in Sterling
23390 AutoPilot Drive
+1 703 661 6387
  • 6.0
  • 6.1
  • 6.1
  • 6.4
  • 6.4
Recent reviews
10.0 Excellent
Nov 29 2016
Exactly what we needed
Pros: Car rental made simple and efficient. The desk attendee at pick up was knowledgeable, upbeat and efficient. The car was in good condition and the employee who we return it to did his job efficiently. We don't care much about the company but we thank the people we dealt with at the Dulles airport facility.
10.0 Excellent
Jan 27 2017
Great staff, good car
Pros: Every Advantage staff person was SO nice. Helped me to understand options, no hard sell. Camry for a great price.
3.6 Mediocre
Aug 27 2016
Expensive
Pros: Nothing.
Cons: It's way too expensive. Charged me additional prices than what was addressed on the Internet.
8.4 Excellent
Sep 16 2016
Pros: The Toyota Corolla was a good car with backup camera. We were happy with it. Dropoff was quick and painless and the shuttle bus took us to the airport right away.
Cons: The line was slow. Seemed to be a hard sell on the insurance. Car reeked of cigarette smoke. There was no way to separate the car keys on the wire so my passengers had to stay with me when they wanted to go back to the car.
2.0 Poor
Nov 11 2016
I don't like their devices
Pros: I have money in my card but when I swipe my card your sistem showed I don't have enough money. I was so disappointed bcz my wife and some of my friends was with Me. Then I went to Almo national. I used my same card over there and I hired a car, there services was excellent. I never come back to the advantage car services. It also wasted my 1.30 mints valuable time and I missed my party.
2.0 Poor
Nov 21 2016
i was mislead
Cons: the princeline price said 114 with a 200 dollar deposit. I called to verify and was told the same. when i got there they charged me 350 dollars for the deposit and instead of unlimited miles they only tried to give me 150. so needless to say i did not get the car and went to another rental place
8.8 Excellent
Dec 2 2016
Gas tank was not full, and inside of windshield wa
Pros: Very nice young lady at the counter when I picked up the car, very courteous shuttle drivers. Vehicle was fine except ....
Cons: Inside of windshield was really dirty, made it unnecessarily hard to see in the fog, rain and darkness. Big safety hazard, if not just plain annoying. Also, gas tank was not full when I picked up the car.
10.0 Excellent
Dec 8 2016
The gal at the counter was suberb!
Pros: I wish I could remember her name..... boo hoo to me. She was thorough, kind, intuitive. She was there upon my return and a sweetie... Keep her, pay her well, treat her with respect. She treats the customer with respect!!
6.0 Okay
Jan 29 2017
Cons: This was a Prius which wasn't expected. Didnt much care to learn a whole new system of car for a 3 day visit.
4.0 Mediocre
Feb 6 2017
Cons: Neither the site nor the confirmation emails indicated that a $350 security deposit would be required when picking up the vehicle. There were also no signs at the rental car pick up location.
Enterprise
Car rental reviews:
Good (7.7, 15 reviews)
Car rental locations in Sterling:
3 locations
Enterprise
Locations in Sterling
202 Lane Ct Ste B
+1 703 464 3391
23330 Autopilot Dr
+1 844 648 1602
45664 Woodland Rd
+1 703 444 6360
  • 7.4
  • 8.3
  • 8.1
  • 7.4
  • 7.1
Recent reviews
10.0 Excellent
Dec 30 2016
Excellent!
Pros: Friendly and easy going service, would definitely recommend this enterprise over all the other ones in the area.
2.0 Poor
Feb 16 2017
Everything was great but the return
Pros: Arrival was nice with friendly staff.
Cons: They told me when I rented the vehicle if I saw any damage. I pointed out the front bumper and they said that is normal wear and tear. When I returned the vehicle the lady hasseled me about the damage to the bumper. I told her what the previous day's representative said and she advised me that was incorrect. She began to hound me for my insurance information. When I asked why she stayed she was going to file a claim. I told her good luck bc the damage is almost underneath the vehicle and the insurance will call it a hazard of the roadway. I told her I purchased the additional insurance anyway. I felt like I had done something wrong and I put fewer than 20 miles on the vehicle. I was only in town for one night to attend a funeral. I will not be renting through Enterprise again. They're already not the cheapest.
8.0 Good
Mar 17 2017
Short term rental Dulles to Norfolk
Pros: Great customer service and quick, efficient rental process. Facility was clean and staff was very friendly and professional. Vehicle was new (~2000 miles) and in excellent shape.
Cons: Rated 1-star due to value for money. Rented this vehicle (minivan) for one day to drive to Norfolk and paid over $100 more than a vehicle of a higher class (intermediate SUV) that I had rented for a week in San Diego. The dropoff at an alternate location fee was $75, which I get, but the actual rental fee was excessive. In a pinch to get to Norfolk to meet an international flight due to weather cancellations so I didn't have many options.
8.4 Excellent
Sep 17 2016
Pros: Everything was quick and easy, once I created the reservation via Kayak. I was in line at Enterprise to rent a car due to my car being in the shop. I was unable to rent a car unless I made a reservation. So, I walked away to get cell signal, and then after using the app, I was able to book a reservation quickly and easily. I then walked back and the customer service was perfect.
Cons: I couldn't rent a car until I made a reservation online... I was able to within 5 minutes, but why did I have to walk away to do that? The cars existed and were available, or I wouldn't have been able to make the reservation.
10.0 Excellent
Oct 23 2016
Pros: Ease of transaction.
4.4 Okay
Nov 27 2016
Drop off was a disaster
Pros: Car was ok
Cons: The drop off place was closed, I had to spend long time to find someone who can talk to me, the phone I got from you didn't work, office has moved to another place and due to Thanks Giving was closed in Spite of the fact you said it is open. I didn't have time to spare so I parked in the parking garage and left the key, I would appreciate some compensation for the loss of time and troubles returning the car Amit
9.6 Excellent
Dec 3 2016
Pros: Great car for cost
Cons: There was only one person to accept returns at 1500 on a Friday. He was doing his best while others where inside doing ?
10.0 Excellent
Dec 15 2016
Pros: I liked the Pickup/Dropoff
10.0 Excellent
Jan 8 2017
Pros: Very good experience.
10.0 Excellent
Jan 8 2017
Comments
Pros: Cordial and helpful personnel during check out and checking back in.
Cons: No problems.
Avis
Car rental reviews:
Okay (6.0, 12 reviews)
Car rental locations in Sterling:
2 locations
Avis
Locations in Sterling
20990 Dulles Town Circle
+1 703 421 1974
23480 Autopilot Drive
+1 703 661 3500
  • 5.5
  • 6.3
  • 6.8
  • 5.0
  • 6.3
Recent reviews
4.0 Mediocre
Oct 21 2015
Cons: The car was not clean or modern. I have always booked with Avis and never been dissatisfied with the car. This was awful and really turned me off using Avis again. When I have to drive I want to have a nice new car.
8.0 Good
Oct 21 2015
Pros: Drop off was smooth and easy. Didn't have any other interactions there.
3.2 Mediocre
Nov 30 2015
Cons: Terrible customer service terrible selection of cars
4.0 Mediocre
Jul 18 2016
Avis = hidden costs
Pros: The VW Passat was nice
Cons: My quote did not include all the hidden costs, $150 to return to another location and $250 extra on my bill. Bad customer service when I called
4.4 Okay
Jul 19 2016
Cons: When I dropped my car at Dulles Airport Avis, there was a box left in the trunk. My father had unloaded the car and left the box in the trunk inadvertently. I didn't realize this had happened until a few hours later. I called Avis and got very little assistance. Avis either did not do a sweep of the car to check, or threw my box away and would not tell me that. Either way, I am still without the box and don't know it location. I need it back!
8.0 Good
Jun 13 2017
TONS of hidden fees
Pros: The car was nice and the center was clean. The attendant counselor find our car when we checked in.
Cons: Over $500 in hidden fees that were not included in our original estimate
8.0 Good
Jul 5 2017
Cons: Customer service at pick up was terrible!!!
10.0 Excellent
Jul 7 2017
Good service, prompt
Pros: Easy drop off & prompt, friendly service
2.8 Mediocre
Jul 27 2017
Pros: The shuttle to the terminal was prompt & clean. The customer service rep was friendly, but unable to help.
Cons: I was overcharged for the vehicle after I dropped it off. Despite filling the tank, I was charged a $32 refueling fee.Took 4 separate conversations with customer service to adjust the charges and it still paid a higher than the rate I was told at the counter, "but there is nothing we can do about the representative giving you false information."
4.4 Okay
Aug 15 2017
Cons: sterling ultimately fixed the problem after i found it and argued it to the manager.
Hertz
hertz
Car rental reviews:
Poor (2.0, 1 reviews)
Car rental locations in Sterling:
1 location
Hertz
Locations in Sterling
23000 Indian Creek Dr
+1 703 689 4934
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Poor
Apr 25 2017
I am not booking from Kayak ever again
Cons: In my receipt i was specifically told i will not have to pay anything other than the amount i already paid however later i was charged 13+ extra $. I called their Customer care and they said these are some taxes.
National
national
Car rental reviews:
Good (7.2, 1 reviews)
Car rental locations in Sterling:
1 location
National
Locations in Sterling
23430 Autopilot Dr
+1 844 648 1604
  • 6.0
  • 4.0
  • 10.0
  • 10.0
  • 6.0
Recent reviews
7.2 Good
Aug 28 2016
Not your usual national rental.
Pros: Car comfort was good with good features.
Cons: Car was not thoughourily cleaned inside. Some misc wrappers,trash and someone's iPad case was left in my car rental. My biggest beaf with all national rental in Dulles is their car wash leave the car looking unclean. Either it uses way too much soap or the rinse doesn't work. must say this my first tainted experience with national.
Europcar
europcar
Car rental locations in Sterling:
1 location
Europcar
Locations in Sterling
Please Go To The Advantage Counter
+1 703 661 6387
Flight Car
flightcarad
Car rental locations in Sterling:
1 location
Flight Car
Locations in Sterling
Washington Dulles airport
+1 844 435 8227
Sunnycars
sunnycars
Car rental locations in Sterling:
1 location
Sunnycars
Locations in Sterling
23430 Autopilot Drive
104 travelers who rented a car in Sterling gave the car agency they used an average rating of 7.1

Car Rental Locations in Sterling

Sterling