7.9 GoodOct 18 2021
Ovearll, it was great. Easy, fast check in and get out with good customer service. I didn't like being pressured into getting the Alamo insurance when I had declined it for a reason already, and the fact I didn't get my AAA member discount when I asked about. But, I was tired from traveling and it was later in the evening when I picked it up and wanted to get on my way, so I was taken advantage of due to not feeling and being as sharp as I normally am.
10.0 ExcellentAug 4 2021
Clean, efficient, and personable! Alamo, National, and Enterprise are all in the same building. I rented from Alamo and no one was at the counter. A very helpful man, Dawit, from another counter immediately assisted me and was so nice. All the staff I encountered were personable, helpful, and professional. The car and facilities were extremely clean. Masks and social distancing were observed. My SUV ran well and had no problems. TY to all who helped me!
10.0 ExcellentJul 19 2021
I wish the car rental was closer to the terminal.
2.0 MediocreApr 27 2021
Never got it all the rental companies at the airport require a major credit card now so that could’ve been better
4.0 OkayMar 29 2021
I like how you can just pick a car and goSomeone actually working at the rental counter and not making me wait forever
10.0 ExcellentMar 8 2021
Renting was quick and easyNothing, all was good.
10.0 ExcellentFeb 17 2021
The carThat the price given by Kayak was actually the final price. Which was fairly close, around 5 or 6% different. But fair enough.
2.0 MediocreFeb 13 2021
I didn’t rent a car and received an email saying I did
10.0 ExcellentJan 29 2021
The staff was friendly at te pickup, pickup was very easy!The return! Their parking garage is next to another one, and their was not well marked. There was no number or address, so initially I went to the wrong. It ierally took 20 minutes to get back to the right now. Please put your address on your entrance!!!
6.0 GoodDec 29 2020
did not work with Alamo staff at pick up. other persons desk. Told us to go to row 3 pick a car, do not come back. what? only 3 cars there and 3+ people looking for a car. Thought we were getting a Rav4 but ending with a VW GOlf (not impressed, need wheel work).Got what we thought we were paying for.